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The best restaurants serving Other cuisines food in Dartford South East

49 Restaurants on GastroRanking

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3.0

62 Opinions

location-iconUnit 1A & 1B, Dartford Heath Retail Park, England
Other cuisines
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Rude staff, particularly one older female with brown hair. I seemed to be an inconvenience to her from the off when ordering. I asked for the vegan kids pasta as my daughter has a cow's milk allergy. The lady's reaction was "what?" with a disgusted look on her face. I repeated and she just didn't answer me. So I asked if they did it as I had seen it on their menu and she again gave me a disgusted look and said no we don't do that. Another staff member overheard and checked the menu and said that actually yes they do vegan kids pasta. Clearly staff have no idea on the allergens in their menu and this isn't the first time at this cafe that I have asked for dairy free kids food and they have told me nothing is dairy free, which is false. Their yoghurts are dairy free and some crisps and biscuits too. I never do reviews but this honestly worries me that someone with a life threatening allergy may go to this cafe and be given something they can't have. Management should train staff better and whether you have had a bad day or not, don't treat customers like dirt on the bottom of your shoe. If you're in that bad of a mood, ask for a break, or simply find a non customer facing job. The only reason this gets a 2 star is because the staff member that was helpful actually helped me to my table with my food as I had a pram.

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2.8

237 Opinions

location-icon74-76 High Street, England
Other cuisines
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The restaurant was good with great food and lovely music, but they need to improve their services we waited for our food for ages two hours, I almost gave up and left. 😅, but what made me stay longer was the ladies night event the music was brilliant. 😂

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2.5

41 Opinions

location-iconUnit 127 Upper Guild Hall, Bluewater Shopping Centre, England
Other cuisines
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Staff doing nothing but chat behind the counter. Staff member taking orders didn’t seem to know how to operate the till. Staff more interested in their own conversation leading to wrong order or forgetting parts of order. Total chaos

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0.0

0 Opinions

location-iconBluewater Shopping Centre U090b Upper Mall, England
Other cuisines
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