The best restaurants serving Other cuisines food in West Hendon Barnet London

In a charming very original area of London this place looks like oasis. Delicious food, and great host. Make sure to go really hungry because you cannot resist the offer. An absolute must

The food was amazing as always, however the service was rude. Main reason why I give less than 5 stars is purely service. They ignored me when I came in, ignored me as a I said good morning and just handed me my order without a single word/smile. What surprised me was this was not a team member but a supervisor/manager. As a hospitality worker it pains me to write this review as I understand how tiring long days are on your feet and how annoying costumers could be, especially after a long busy shift, however they literally just opened the store (it was just past 9am) so I was either their first or second costumer. I have notice this is usual at Brent cross shopping centre in general, not sure if there is a reason as the service in a few different shops wasn’t friendly at all either.

I was shopping at Brent Cross so popped into this place for lunch as they had a few empty tables unlike the other nearby eateries. I was seated promptly by a pleasant man whose name I think is Paul. After being seated for some time no-one came to take my order so I summoned a waitress. Another waitress by the name of Khushbu came to take my order. She appeared at my table with no smile, no greeting or even asking what I would like. It was as if I was an inconvenience to her instead of being a paying customer! She just stood there like a statue. I told her that I wanted calamari and mineral water. The calamari arrived very promptly but when I noted how small the portion was I ordered a side order of fries with ketchup. The ketchup was brought to the table promptly. I ate 4 pieces of calamari but there was no sign of my water. Bearing in mind that I did not order a hot drink there was no excuse for the delay. In almost all restaurants I have been to, the drinks arrive before the food. I went to the counter to fetch it myself, again meeting Khushbu, who this time muttered some unintelligible excuse for the non-arrival of my water which simply had to be taken out of a fridge and poured into a glass! The chips were then brought to my table by another waitress who spilled them on the table. This was of course an accident and she apologised, and said she would order another portion for me. She disappeared, however, with the spilled chips remaining on the table. Maybe she was cooking the new chips?! I eventually had to summon Paul to clean it up. With the exception of Paul, the staff were untrained. The waitress who dropped the chips appeared new and Khushbu was unprofessional to say the least. Her lack of customer service / social skills should surely disallow her from working with customers. The food itself was OK, although the portion of calamari was very small. I asked Paul for the bill and was bemused to find a 'discretionary' service charge added on! I told him that I would not be paying a service charge which he understood and waived. This establishment has no right to add on any service charge for its woefully bad service. If anything, I should have received a partial refund since I had such a poor experience. I've given it 2 stars instead of 1 only because of Paul. If he had not been there I would have asked for a refund. Whilst I was there I read the dismal Google reviews about the place. Management should be ashamed of themselves.

Accueil très sympathique des employés. Bonne situation en face du globe et à 2 pas de la Tamise. Quartier tranquille. Je recommande pour l accueil.

Service is SO slow! There is one lady who is really good; the guy was slow and wasn’t very helpful. They have a range of non- dairy milks and hot drinks were done well.