The best restaurants serving Japanese food in South Richmond Richmond upon Thames London

Very poor hygiene. Wearing gloves doesn’t make it hygienic if the same gloves are used to clean the bar, collect empty dishes and rearrange furniture and make sushi. Sashimi didn’t taste or smell fresh.

My boyfriend and I have been coming here for a few years now, we have been for Valentine’s Day, my birthday, his birthday. Tonight it has been shocking. They brought beef instead of tuna, there was hardly any wine choice and they mixed up tuna steak with tuna taraki. We have some cold rice currently. A massive shame that the whole experience has dropped so very badly

I ordered this every other Friday at work and it was great every single time - would high recommend!

I recently visited Itsu in Richmond and had a thoroughly disappointing experience. Not only was I charged for food that I never received, but the staff were exceptionally rude when I brought the issue to their attention. Their lack of professionalism and customer service was astonishing. I won’t be returning and would caution others to be wary of this location.

Had a great time at sushi shop on Saturday. Gotta give a nod to the server, who made some spot-on recommendations, turning our meal into a delightful experience. The food, thanks to her killer suggestions, was next-level delicious. I ordered the spicy tuna hako, rock and roll and Each bite was a surprise, and I left with a happy belly and a new appreciation for the spot. Big shoutout to the kitchen team for making my night good.

I have been visiting this Kokoro for months and I have NEVER been disappointed with the quality of the food and the service. The food is fresh made on the day and they often make the sushi for my daughter and I when they don’t have ready. The employees are kind and friendly. I highly recommend!

Food and service is always amazing here!