The best restaurants serving Italian food in Westgate Canterbury South East

Visited Big Boys pizza few days ago. And I couldn’t recommend them enough. Passat and Pizza were fresh and delicious

One of the waitresses seriously needs some training in customer service. She kept interrupting our conversations at the wrong moments and was rude when it came to the bill. Description of her: young waitress with dark skin and long hair that she keeps tied back

We recently had the pleasure of dining at Chapters Pizzeria in Canterbury, and I must say, it was an absolutely delightful experience from start to finish. The moment we walked in, we was greeted by the warm and inviting atmosphere that instantly made me feel at home. The staff at Chapters Pizzeria were nothing short of incredible. Izzy and Kate, in particular, went above and beyond to ensure that our visit was memorable. They were so lovely, helpful, and wonderful, making sure that every aspect of our meal was perfect. Their genuine smiles and attentive service and knowledge of the menu added a personal touch that is hard to find. The food was simply fantastic! The pizzas were cooked to perfection, with a deliciously crispy crust and a perfect balance of toppings. But what truly stood out was the ice cream that Izzy made. It was absolutely divine, and with some added personal flair. Overall, Chapters Pizzeria offers a fantastic dining experience. The quality of the food, combined with the outstanding service from Izzy and Kate, makes it a must-visit spot in Canterbury. If you're looking for a place with great food, a wonderful atmosphere, and exceptional staff, look no further than Chapters Pizzeria.

We found Posillipo on TikTok and it did not disappoint! The food was delicious and the staff were lovely. Definitely recommend if you are in Canterbury for dinner. We had our 5 month old with us and they were very accommodating. There’s enough space for a pram if you have one. Great all round! Xx

Lovely area, sat in window people watching Was a little chilly though. Food was amazing. Our waitress isabelle was very pleasant and helpful and smiley. Lovely coffee.

A fabulous dining experience, the service was brilliant from start to finish, friendly and polite and very welcoming, the food as always was delicious, thank you Zdenla

Very nice staff and good service! The food was good too, at least what you‘d expect when ordering Italian food. Lovely atmosphere too!

Went with a friend as I had a Gift Voucher. Welcome was very good. After placing our order, we asked for Tap Water and never got it. Also food when ready seemed to sit for a while before being served. Plates were not cleared until next course was delivered. On getting the bill I was charged full price for Cocktails instead of special menu price but on querying it was then amended

I am writing to express my disappointment following our visit to your restaurant last night for a Christmas meal. Our group of 25 people arrived with high expectations, but unfortunately, the experience fell far short of what we had hoped for. Upon arrival, we had to wait for our table, which was understandable. Drinks were ordered and served promptly by Maddy, who was very helpful; however, she left shortly after, and we did not see her again for the remainder of the evening. We had pre-ordered our meals (except for one additional guest), so we anticipated a smooth service. While the starters were hot and enjoyable, there was a mix-up in the quantities, which we overlooked. However, the service took a drastic turn during the mains. Shockingly, 11 meals were completely forgotten. This left nearly half of our group sitting without food for at least 40 minutes, forcing us to share pizzas amongst ourselves while waiting for the missing meals to arrive. What was most disappointing was the lack of communication and accountability. Not once did the manager come over to explain the delay or apologize for the inconvenience. At the end of the meal, we were presented with a £876 bill without any proactive gesture of goodwill to address the poor service. When we raised this issue, we were offered just £40 off the total—a less than 5% discount—which felt dismissive given the scale of the problems. The overall experience lasted 3.5 hours, which was far longer than anticipated and caused us to miss other planned activities. This situation was frustrating and has left a sour impression on what was meant to be a celebratory occasion. Unfortunately, I cannot recommend Pizza Express for large group bookings based on this experience. I believe a more substantial acknowledgment of the service failures is warranted and would appreciate your thoughts on how you can address this matter to restore our faith in your establishment. I look forward to your response.