Based on 1.322 opinions finded in 3 websites
Based on 1.322 opinions finded in 3 websites
Nº 485 in 721 in Canterbury
Nº 14 of 19 Italian in Canterbury
Opinions
I was served by Leila who made sure I received an excellent and thorough service. The food was lovely and Leila ensured we were well looked after until the end of our visit.
Britney Owusu . 2025-04-03
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Inlove the food its yummy. Service is great, leila is so nice
Jasmin Graham . 2025-04-03
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A two night stay in Canterbury was planned to include two restaurants. Night 1 was "ask Italian", because everything was spot on, night 2 was, "ask Italian"!! Food was spot-on atmosphere was great. However, Leila stole the show!! She wanted to make sure to order the right food, so that you would enjoy. Full of food & flavour knowledge, she knew! So thank you Leila & thanks to the chefs. You made our eating-out weekend special!
Michael Brennan . 2025-04-02
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Had a lovely family meal tonight celebrating my 50th birthday .. Leila the waitress was so attentive, pleasant and made us feel very welcome , nothing was too much trouble! The food was delicious ! We will definitely be back again!
Jo B . 2025-04-02
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Delicious food & efficient and friendly service by Leila at your restaurant in Canterbury. We would definitely visit again.
Elizabeth McWilliams . 2025-04-01
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Wiktona was very helpful made us feel very welcome
Sarah Puxted . 2025-03-29
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I popped in today very welcoming i liked the decor we had a lentil ragu and artichoke Salad and we loved both of them food came out quickly and the service and front of house were excellent
Carl Conroy . 2025-03-26
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Delicious food, excellent maintenance and cozy atmosphere. A place you want to return again.
Людмила Верех . 2025-03-25
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Stopped off for a quick bite and our lovely waitress Ana made the experience incredible! Very attentive and professional would highly recommend
Haza Shilleto . 2025-03-24
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Anna was great and the food was very nice service was fantastic
Deadeye Donny . 2025-03-24
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Wonderful! The Nduja Dough Bites, and the Pesto Dough Bites are an easy and delicious sharing starter! Glad I came through! Ana was a brilliant server, such a wonderful presence! Thank you so much
Chad Davies . 2025-03-24
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Amazing 10/10 Leila is the sweetest always smiling and happy to help.
maissa Abdel Samad . 2025-03-21
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Pasta main course was disappointing, barely hot enough, pasta undercooked & stuck together very underwhelming!
Graham Shaw . 2025-03-20
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Fast service, polite staff. We didn't wait long for our food to be prepared. The food was hot and very tasty.
Rouz Valcheva . 2025-03-08
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Tatian was excellent very caring and mindful of our nedds
Kathy Skipp . 2025-03-07
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we had Tatiana as our waitress and she was really lovely and kind to us and treated us perfectly, a perfect experience.
Tommy Gramson Photography Channel . 2025-03-06
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Tatiana was really nice and good also.
Jenny King . 2025-03-06
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Had a lovely visit today with my newborn, partner and grandad! Tatiana was absolutely lovely and reheated my food for me as I was nursing my newborn when the food was served. Fantastic service all round! Thank you x
Jodie Birch . 2025-03-06
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I had a wonderful experience at Ask italian, but what truly made it special was the outstanding service provided by Tatiana. She was incredibly attentive, friendly, and made sure we had everything we needed throughout our meal. Her warm and welcoming attitude added a personal touch to our dining experience, making us feel valued and well taken care of. If you visit Ask Italian, I highly recommend asking for Tatiana—she goes above and beyond to ensure a fantastic experience! Thank you, Tatiana, for your exceptional service!
Brindusa-Mihaela Ciobanu . 2025-03-03
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Amazing food , on time. Tatiana she is amazing, she was keep checking on us , very helpful and she was all the time smiling, very professional lady! I highly recommend and for sure coming back again! 🔥
Gabriela Coteneanu . 2025-02-28
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Enjoyed our meal at Ask tonight. Thank you Leila for your friendly service!
Birthing From Within Kent . 2025-02-28
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Leila was very friendly, pleasant, and knew the menu really well. We asked a lot of questions about the food and she knew everything and explained it all. She is a credit to your company. Thank you.
Emma Brown . 2025-02-28
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Tatiana was so amazing and such a lovely person too definitely recommend as well for a family dinner or fancy lunch!
Amber Wollen . 2025-02-27
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Service was amazing thank you to Tatiana. Food was delicious and was very quick service. Highly recommend!
Holly . 2025-02-27
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Lovely service by Ana:) delicious pasta,And the arancini was amazing 🤩 we got a nice cozy table by the window✨ however the calamari could do some work,overall lovely.
Hidi Jázmin . 2025-02-27
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We were a walk in group of 6 early on a Sunday evening. We were warmly greeted. Found a table in a side room which was ideal as we had it to ourselves. Order taken promptly. Repeated back. So no mistakes. Checked for allergies. Food arrived promptly. All good.
Suzanne Le Chevalier . 2025-02-26
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Stunning Georgian town house a short walk from the cathedral. Good food and excellent service.
Brendan Clegg . 2025-02-23
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Nice relaxing ambience with excellent service and food
Derek Adams . 2025-02-22
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Walked in without a booking and was pleased to be able to get a table for myself and my friend. Our waitress Leila was lovely she was very warm and welcoming, food arrived very quickly after ordering and was delicious. After our mains Leila asked if we would like to see the pudding menu, myself and my friend both chose the Chocolate Etna. It was amazing, one of the best puddings I’ve ever had. Great experience at ask Canterbury will definitely be back!
Lucy . 2025-02-20
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Came here today for a meal with family. Overall very good service, the waitress came to serve us quickly and the food did not take too long to arrive. My only complaint is that I ordered a pollo della casa (which was a chicken and mushroom pasta) and there was no chicken in it. Pollo della casa means chicken of the house. Where was the chicken? Clearly not in this house. Luckily the garlic bread managed to redeem this, it was covered in cheese and very garlicy. Overall decent restaurant, and would probably come here again.
Ami O'Ryan . 2025-02-17
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Zdenka was super lovely and accommodating, even when dealing with our large (and probably very annoying) group! The food and drinks were delicious, reasonably priced. I had the cheesy mushroom starter which was some of the best button mushroom ive had in a restaurant in the UK, so crispy and delicious, would recommend
Michaela K . 2025-02-09
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Absolutely amazing food and service from Zdenka! 10/10
Tom West . 2025-02-08
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Zdenka & Bianca were incredible servers and hosts - really made us feel welcome. Food was fantastic, definitely coming again
Kyle McIntyre . 2025-02-08
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Really nice experience and our server Leila was really nice and friendly!
Caitlin Harding . 2025-02-04
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We popped in to the restraunt after visiting the Marlowe theatre and were warmly welcomed on arrival. We were allocated a table in a small room that had due to its decor resulted in other diners voices being unintentionally loud. Our meals were delicious and thank you to Bianca who served us... We will visit again.
Cliffb . 2025-01-13
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We popped into the restraunt after a visit to the Marlowe theatre and warmly welcomed on arrival.....we sat in a small room devoid of any soft furnishings that meant that voices were unitentionally loud from other diners. Our meals were excellent and we were well looked after by Bianca. We will visit again.
cliff baugh . 2025-01-12
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Food was OK but staff were really unpolite and seemed as really wanting to make us finish as soon as possible. Not to go back
Alban Velo . 2025-01-09
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Lovely atmosphere, great food. I ordered the slow cooked beef but highly recommend the seafood pasta. Really well done
Uzair Ezra . 2025-01-09
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We enjoyed a lovely meal at Ask Canterbury, with family. As with previous visits, we were not disappointed. The food was delicious and the service was excellent. We were served by Leila, who couldn't have been more attentive and friendly. Thank you
Sarah O'Prey . 2025-01-08
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Fab service, fab food and a 10/10 experience
Emily-Mae Bone . 2025-01-01
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Food came quickly and presented nicely, staff very friendly.
Katherine Mullins . 2024-12-29
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Een bezoek gebracht omdat er ook glutenvrije opties moesten zijn. Het voorgerecht was erg lekker, een lauwwarme salade met spinazie en geitenkaas met boontjes en tomaat (eigenlijk een main dish). De gutenvrije pasta was erg slecht. De pasta was te rauw (2 minuten voor "al dente") . De saus had een smaak alsof je een instant noodle pot had gewarmd, MSG ( smaakversterker) en een namaak tomaten smaak. Dit voor 16 euro was echt veel te duur. De pizzza met kip en mozzarella was ok , die geef ik een 7 van de 10. Sfeerloze inrichting, wel snelle service. Een tweede bezoek zit er voor ons niet in.
Grabber007 . 2024-12-28
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Great Service, Great Staff. Had a massive table in for Christmas Eve fantastic..
mjjs Watts . 2024-12-24
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The food is just not what you would like to pay for. How ever the service was brilliant. Sarah, was amazing. And the atmosphere is cozy and christmasy. Nice decoration and warm rooms.
Aria Gheitani . 2024-12-23
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Great service from Leila. Lovely food and atmosphere. Portions a bit small
Sandrine Girelli . 2024-12-16
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Lovely food and great service. Have eaten here before and will continue to come back. Service with a smile today from Leila. Very happy customers.
Jack Riordam . 2024-12-16
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A fabulous dining experience, the service was brilliant from start to finish, friendly and polite and very welcoming, the food as always was delicious, thank you Zdenla
Bish Bosh . 2024-12-01
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My boyfriend and I have claimed Ask Italian as our go to date spot, it’s so lovely inside, staff are always friendly and the food is always amazing. Never fails.
Serena O . 2024-11-28
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Good service and good waiter. Food was amazing.
Ksanet Grmay . 2024-11-17
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Delicious food, lovely atmosphere
Julia Welch . 2024-11-03
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We tried this place for the first time when we visited the Marlow theatre. I ordered a lasagna as it’s my favourite Italian dish. At £17 I was hoping for an amazing dish full of flavour and with a good amount of filling. Unfortunately, it was completely the opposite. It arrived in a flat cast round dish that was around 6” round. It had just three pasta layers with no more that a tablespoon full of meat filling distributed sparingly between the sheets. I couldn’t taste any cheese and only tomato purée. As it doesn’t come with anything else I ordered a side of chips at £5. They came in a small pot like those tiny buckets. Probably only 8 in there. Overall it was no worth the £22 I paid. The lasagna was the worse I’ve ever eaten from a restaurant and was on par with a £2.50 supermarket one at best. Yet again, over priced for mediocre food.
Marc Bates . 2024-11-02
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We enjoyed a meal with friends. The food and cocktails were great and the service from Wiktoria was excellent
William Ransley . 2024-10-29
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Told them I had an allergy which is severe as I have an EpiPen. They have me a book with all allergy details in and got told if it isn't in there then we don't support it. It would be down to you. Asked for an ingredients list of some kind so I could check myself and got told they don't have one.
Sasha Ibrahim . 2024-10-23
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We visited Ask for our anniversary dinner on a Monday evening, due to the time of the week the restaurant was fairly quiet so we were seen to promptly throughout the whole evening. We had the olives and fondue to start which were super tasty and a must for any cheese lovers out there. For our mains my partner went with a Pepperoni Pizza and I went with the Mushroom Truffle Calzone with Chicken. Both pizzas tasted amazing and we had the aubergine fritters for sides which were outstanding as well. The desserts on offer were very extravagant and a nice way to finish off a lovely meal. The staff were very attentive throughout a perfect evening. All in all it was a lovely evening and we will be returning for our anniversary next year, provided she puts up with me for another year!
KopstaK . 2024-10-22
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Nice place to enjoy some italian style food. They realy tried to make up a charming and comfortabke dinning experience for everyone. Very much recommended for family with kids, as the kids menu is absolutelly great!
Dennis Ronneburg . 2024-10-21
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Shared a lovely family meal here. Everyone enjoyed their food.
Karen Williams . 2024-10-19
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Visited Ask in Canterbury for a family meal. Staff are very welcoming and polite. The biscoff cheesecake is in my top 3 cheesecakes that I have had.
G Force . 2024-10-13
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Fantastic evening for our son’s 18th birthday. We were very well looked after, from the initial excellent and warm booking of the table to the welcome on the night. Exceptional attention and friendliness and the team really went the extra mile to make it a truly lovely celebration. And the food was great too!
Alex Macintyre . 2024-10-13
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Always find Ask good hit and miss. Ordered a pizza that was delivered really quickly and on this occasion, really enjoyed. Quite busy there considering there was a food festival just up the road and atmosphere was quit nice and mellow.
Brian Malyn . 2024-10-07
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A wonderful experience, me and my boyfriend loved it. The food was fantastic
Keara Carter . 2024-10-06
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Amazing service - had the Carbonara & the most accommodating staff at the Canterbury restaurant. Special mention to Zdanka, who was so sweet and welcoming x
Jenna S . 2024-10-03
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Lovely food, good service from Ana. Thank you.
Linda McGowan . 2024-10-02
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Food was super good and a lovely atmosphere, and the waitress was amazing!
Isabella Cracchiolo . 2024-09-27
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Lovely evening for our anniversary
Lucy Austin . 2024-09-27
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Lovely evening, amazing food, tasty wine and a very yummy pud. Service was fantastic with our server Anna was very attentive. Would 100% recommend.
Kate Hogben . 2024-09-27
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The atmosphere was very nice, all the staff are lovely. Especially Leila, very kind and welcoming
Marie Massey Xx . 2024-09-27
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This restaurant is not to be recommended. We think its a tourist trap. The service was not polite. The portions were very small, the quality was very poor, and it wasnt classic italian food, as labeled on the menu., Overall, we dont recommend this place, and suggest you stick to another italian restaurant in the area.
Maximilian Daniel Martel . 2024-09-26
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This place is a joke… the manager polish woman was rude …. not to recommend this place
Michael Nabuya . 2024-09-22
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Victoria in canterbury ask italian was very lovely, attentive and warming, we had such a lovely evening and everything came out nice and hot. Very cosy atmosphere and our host victoria looked after us very well :) will be back again!
Charley Jerold . 2024-09-19
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Had an amazing time at ask italian, our host Victoria was extremely attentive and ensured we had the best possible time , thank you :) Will definitely be returning
Beth hortnsby . 2024-09-19
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Service ok food not to standard expected from chain various issues. 3 meals not eaten manager refunded won't be returning anytime soon.
Allan S. . 2024-09-18
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We love ask Italian but it seems the portion sizes at this particular location get smaller and smaller every time we come and definitely are not worth what you pay anymore. The staff here always seem so quick to get rid of you too. I was asked 4 times whilst my husband took my son to the toilet if we were done when we were clearly still eating and it just made us feel uncomfortable and like we couldn't enjoy our meal. Not only this but there always seems to be a bug problem in this one. There's ALWAYS fruit flies from the plants and this time there were ants crawling all over the table so we asked to move and it seemed like such an inconvenience. We never enjoy the food from the Canterbury restaurant anymore due to all of the above and would much rather travel for the better quality of other service, cleanliness and portion size in the other ask Italian's.
Abbie Turner-Barrett . 2024-09-15
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4th floor of Nanchi, Lai Lai, We had Strawberry Sparkle (tasted just like pink lemonade) and Elderflower & Apple Mocktails (fine), as for food Lasagne, Honey Luganica Sausages, Chicken Lecca Trial, good good, 😘
ZXA . 2024-09-09
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Food was extremely good and fresh. The pizza was a good size for its price. However, the staff seemed to not care and only wanted to get things done which led to poorer customer service on my end. Another bonus was the payment. You were able to order online and also have the feature to “split the bill”. Great for teenagers when paying if need be and easier. Needless to say, the food was amazing and so was the tiramisu. Will be returning 😊
v . 2024-08-28
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I recently ordered to collect. On arrival, I saw the cheft smoking right outside the restaurant, which didn't really sit well with me. In terms of food I don't think it's as good as it used to be the quality has definitely gone downhill, and it doesn't taste as good as it used to. Last but not least, it was very overpriced and not worh the quality
nana akose . 2024-08-27
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Brilliant service and delicious food. My recommendations 😉
Afi Kan . 2024-08-27
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We went in to have a coffee, which has nothing Italian about it but the most irritating thing was the manner of the Lady (not the waitress) who was quite grumpy and how she asked us if we wanted the table inside or outside... I would review the behavior given that the location is worth it.
sonia bernardi . 2024-08-22
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Always welcoming but sometime children can be noisy,
ann gammon . 2024-08-22
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The service is nice The pasta is delicious And delicious Marghita pizza
Ghada . 2024-08-15
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wasn’t good, the beer was VERY warm and she got VERY defensive over it. The last time we went..the lady slammed our drink down which I found a bit disrespectful, I’m very disappointed with the food and service, I wouldn’t go here, the manager is just as worse! 😠
joey jordison . 2024-08-14
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The manager was smiling but you. Could tell she was grumpy I would not recommend this place the food was okay and ordered a beer it was so warm than she said (It’s not my fault the fridge can’t. Keep up) than when we asked for some cheese she said tell me when. To stop than she said okay I think that’s it and just left so yes I would not recommend this place never again !😡
jpckmt . 2024-08-14
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Quite pricey. Grumpy waitress. The food came in quick succession. As if there was a rush. The food was adequate but not special. Not recommended.
Nick Luiten . 2024-08-11
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A pretty sour reception, and we were told we had to leave for the sake of reservation, which seems like quite bad organisation, as we were only there for 50 minutes. I informed them of an allergy, and because it ‘wasn’t on their list’ it didn’t count and I had to just take the risk myself. Great food though.
Murray Ewan . 2024-08-03
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Lovely food, excellent service, Leila was very helpful and friendly. We will return.
Michaela Honey . 2024-08-03
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We had dinner there and were completely satisfied. The service was generally very good, although we sometimes had to wait a bit for someone to come to us, even though it was relatively empty. The food was very tasty and plentiful, according to the price. There was also a rich and delicious menu for our little one.
FLM 26 . 2024-08-02
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Lovely meal yesterday. Food was excellent. We sat at a window table to eat our food and during our starter we suddenly felt very hot and uncomfortable with the sun streaming through the window. Unfortunately, the blinds do not shut and seem to be there more for decoration which maybe needs looking at by whoever designs the interior. However, we expressed how we were feeling and the manager was attentive and kindly moved us to a different table which was a lot better and enabled us to actually enjoy our meal without overheating! We noticed other people also asking if they could move tables away from the sun so maybe the decor needs looking at by whoever manages that side of Ask Italian and working blinds need installing. You want to be able to eat a meal in comfort. Despite this, our starter, main and dessert were all delicious. Our waitress was friendly and always had a smile on her face even though you could see she was busy! Thank you to yourself and the manager for not ignoring our concerns yesterday, as we appreciate that you were busy. 5 stars for swiftly solving our problem!
Marie Field . 2024-08-02
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Staff friendly and attentive. Enjoyed our lunch time pizza n salad verdure with goats cheese. Excellent coffee, n Americano served with hot coffee. In a lovely building n attractive garden has tables.
Karen Sambrook . 2024-07-29
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Was waiting at the door to be seated, polish waitress asked me if I would like a table and I said yes a table for one. She then said we are fully booked, I had asked her so how come to begin with you asked me would I like a table and when I mentioned it was for myself that all of a sudden your fully booked. I had seen tables that were empty so never understood. In all honesty that wasn’t the issue at all I wasn’t bothered about not getting a table. What I was bothered about was the fact that as she walked of she swore in her language. Very rude women and bad customer service.
Zayn Khan . 2024-07-20
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The Food was delicious and we get very fast
Felicia Kieninger . 2024-07-18
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Had been here some years ago and liked it, so we came back this time. Service hasn't been as it used to. Had to ask for ever bit. Food was okay but not more. Price is too high for the quality.
Eila Wagner . 2024-06-30
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Good value in a nice setting great service even when busy
Robert Swain . 2024-06-22
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Extremely unfriendly & unwelcoming employees. Unsure what their food is like as we never made it that far. The manager lady needs to learn some manners.
XYZ . 2024-06-19
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Pasta portion size had majorly decreased from its normal standard, pizza was okay however the extra £1 for garlic mayo stung ontop of an £17 pizza. The chilli oil additionally wasn’t nearly spicy enough. Service was okay.
abs . 2024-06-18
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Had Caesar salad. Found a slug and mud on the lettuce leaves!
Denise Peach . 2024-06-04
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Very good with friends!!! Good food..... no actually nothing to say
jojo_play . 2024-06-04
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It was a wonderfully relaxing experience. Great food, with plenty of choice for the most discerning palate. Staff were attentive throughout, without being in your face every time you looked up. I am very happy to recommend it and will definitely be returning soon.
Cliff Moon . 2024-06-02
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Over assertive wait staff, indifferent attitude & seemingly nil real interest in client comfort and satisfaction - never again!
Bronwyn . 2024-05-29
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The place is cosy and simple. The food is one of the tastiest Italian pastas I have tried. Every part of the menu that I tried was fresh and tasty. I highly recommend it if you want a tasty lunch or dinner. Service was fast but not very friendly, which didn't affect the experience much.
Mariya Hristova . 2024-05-28
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Great food and amazing service. Kudos to the lady who served us really fast as my 5 year old was starving. Within 2 mins of orders food from kids menu she already gave starter and some colouring sheets to make him really happy. Really appreciate that. Rest of the food including pizza and pasta were delicious too. The three of us were vegetarian but we had enough options and food was delicious. Thanks and will visit again
Nishant Sood . 2024-05-22
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A busy restaurant but food arrived in good time, staff very efficient
Muriel Gardnrr . 2024-05-06
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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We eat here a lot and the food is amazing, never an issue with the service or the food but on this particular occasion we was interested in their lunch Set menu, now we have a young baby so eating in restaurants can become very difficult. We called up and spoke to the manager explaining that we would like the set menu but can only do takeaway, we asked if this was possible which she replied “yes” I then proceeded to order from the set menu and was told 20 minutes to collect. Upon arrival, I was greeted with a bill of nearly £60 for the two starters and two mains instead of the 2 x £15.95 for two course. I questioned this and the guy said they don’t do takeaway set menu and was clearly flustered as he couldn’t find the manager who had already accepted this, he argued that they have given us more food and could only offer £10 off. It left a real sour taste in our mouths as normally they’re impeccable when it comes to service and food.
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