Zizzi - Whitstable in Canterbury

Always a lovely atmosphere with friendly and helpful staff. Any problems, which are very rare, are resolved swiftly. Food is always fantastic! And the cocktails go down a treat! This is why we return often!

Daria was excellent - very lovely & attentive!

Great! We had a lovely time this evening. Alan is brilliant! He made us feel very comfortable and was hilarious! The food was lovely and you even catered for our gluten-free friend, which was great! Thank you so much! #TwoWineTuesday

Lauren and Stuart were fantastic. A pleasure to visit this establishment. I recommend the rainbow lasagna for those with lactose intolerance like myself.

Amazing meal! Thanks Gareth for your personal service. Was a wonderful anniversary meal

absolutely love zizzi the food is 10/10

my order was delivered 3 hours late!! I rang the restaurant and apparently it was ready 15 mins after I placed the order but the driver never turned up to deliver the order. they said they they tuned to get hold of me but I haven't heard anything. a drive finally arrived at 7.45 and I eventually got the order about 10 past 8.00. I originally ordered the takeaway at 17.00!!

Sat outside as we brought our dog and manager very attentive and put on patio heater. Always come to this Zizzi restaurant when we’re visiting Whitstable. Staff are always friendly and efficient and food always excellent. Thoroughly recommend.

Daria at Zizzi was amazing! Super friendly, attentive, and made our meal even better with her great service and menu tips. We'll be back for sure—thanks, Daria!

Amazing experience again . Food was great. Service was very personal and felt at ease. Never left wanting for anything. Gareth went above and beyond

It was my birthday treat from my friend. Sadly, it didn’t go to plan. The food and staff, as always, were lovely. However, the volume of people horrendous. We couldn’t really talk. I think the tables are far too close together and too many people are squeezed in. We had a table for two in between a large family table and another smaller one. Our food was delicious. We only had one glass of wine each and were planning on more and dessert and possibly cocktails after. However we left as soon as we could. It was a shame.

We visited as a family today and the service was excellent. We had a very unhappy 8 year old, an indecisive teenager and a clumsy ten year old, yet nothing was too much trouble for the lady serving us (Maria). She totally saved our family meal by being patient, kind and understanding. She went out of her way to help. Being a gluten free vegan it’s very hard for me to eat out, was so pleased I could have three courses (they never happens!). The aubergine meat balls were excellent as was the plant based cheese cake. Thank you Zizzi at Whitstable - you were excellent. 😀

The only reason 4 stars rather than five was the chicken on the skewer was extremely bland. But the Burrata salad, the courgette fries and the garlic mozzarella bread with caramelised onion all amazing. I just want to give a shout out to a staff member. Sadly I didn't get his name. He was Egyptian. I was dining alone and he made me feel very comfortable and helped get the right containers and cutlery, so I could take my leftovers the beach after. He made this a nice experience for me.

Just returned from having a great meal at Zizzi Whitstable Darla was our waitress very friendly and gave good food suggestions

Lovely meal this evening. Service was incredible thank you to Daria!

Zizzi never disappoints - delicious food and lovely staff. Thank you

Very good food very good service

Really good again. Good vegan food.

We have been to this restaurant a few times and the food is always good. The menu has lots of choice and is decently priced. We had the calamari, pizza, pasta and garlic bread which we would recommend all. Service was good as well.

Gorgeous meal served by the lovely British manager. the Calzone was exquisite not to mention the calamari and other dishes.

My salad was drab and a bit wet. The service was top notch though. Ceiling is low so though not busy it was noisy

Excellent service. The lady behind the bar is brilliant. Kirsty I think her name is.

No tomato sauce on the pizza, minimal toppings and dry dough. Lasagne was great though.

Great menu - cooked and served promptly. Welcoming and cheerful staff who were a bit under pressure because it was busy.

An over priced pizza joint. Speciality pizza not worth £17. Good location in Whitstable by the sea. Bright and Clean interior shop fit and decor. Very welcoming. The food is OK but not anything special. Alcohol is very expensive to deter boozers. Wine excellent. Three courses plus wine and two shorts (G & T) £100 + tip. I assume these are national prices. NB Visited on a Sunday night when most restaurants in Whitstable are closed. Service is excellent staff helpful and friendly. Typical national chain

Fantastic staff. Was very busy but still managed to make space for a party of 7.

Good selection of food ( including some good gluten free options). Friendly helpful staff.

Lovely lunch with the family - tasty food and friendly service as always. Highly recommend a mock tail sitting on the terrace and watching the world go by!

Food was quick to come out despite it being busy. Tasted really nice, especially the mac and cheese special😋 Waitress that was serving was really nice but the man who was seating us (presumably manager) was not very welcoming and quite blunt, so mixed reviews on the service side. Cocktails were also very nice😊

Ordered two rustica pizzas to collect. Our collection time was 6.45. We arrived on the dot at that time. Took the pizzas home. They were cold - easily resolved by putting them in the oven, but the crusts were black and the base was so dry. They had clearly been cooked some time before our collection time. We won’t order click and collect from here again.

Ordered two rustica pizzas to collect. Our collection time was 6.45. We arrived on the dot at that time. Took the pizzas home. They were cold - easily resolved by putting them in the oven, but the crusts were black and the base was so dry. They had clearly been cooked some time before our collection time. We won’t order click and collect from here again.

5 of us went for dinner, food was amazing 10/10 and the portion sizes was perfect. Will definitely visit again.

Lovely staff the bass was lovely washed down with Argentinian Malbec

I am from South Africa and have traveled the world. This was one of the best meals ever. Not only good food but kind and caring staff I will be back Marianne

The food was well presented and came in a good time despite the restaurant being very busy. However, the best part of the experience was the courteous and friendly service.

Needed a table outside as had a dog with us. Three free tables that needed clearing , said would be five minutes wait after 20 minutes wait we gave up. Waitress was so rude and said we should have booked eventhough you can’t book for outside. Wouldn’t recommend at all.

The customer service was awful. The staff should not work in customer service if they treat the customers the way they did.

Excellent food, excellent service. Highly recommend Zizzi Whitstable.

Simply the BEST Customer Service & ALWAYS with a Smile! 4 of us went to Zizi's at Whitstable earlier this year on Sunday 9th June, our table was booked for 7.30pm. We were greeted by Theo who showed us to our table; he was also to be our waiter for the evening. Just to take you back a bit to 2022 when we were last in Whitstable for a short break with the same friends. We went to Zizi's then. On our arrival there were some 'Nibbles' on the table that we'd never seen before on previous visits; so I took a couple & they were so delicious that I just couldn't put them down! When the waiter came over I told him how nice they were & he kindly bought me some more; they also disappeared no sooner than they'd arrived!! We went on that evening to have a really lovely meal with the best service & as we were leaving our waiter then presented me with another bag full to take with me... it just made my night! I was really looking forward to going to Zizi's back home but honestly ...I don't know where the time's gone but we actually never made it back until..... Fast-forward to this year & we're back at Zizi again but this time ...Ho Hum... there were no Pasta Bites to be seen. When Theo came over to us to take our drinks order, I just had to mention my disappointment at the fact I could not see any of those adorable Pasta Bites.... "It's Okay" came the reply... "You'll get some free with your first Drinks order". My happiness was restored as I told him about our last visit. Well, our evening continued, with, once again the best service, best food.. in fact, the food was so delicious from start to finish. Theo was & is absolutely, a really great guy, being both polite & attentive; & with a warm, friendly personality. I once again, left the restaurant very happily carrying my very own bag of Crispy Pasta Bites!!! I promised Theo I would give him/Zizi a great review on returning home & here we are several weeks down the line when I told myself this morning to just get on with it!!! So Theo, I really hope you'll get to see this review cos you absolutely deserve it. Good Customer Service sometimes seems to be very short lived in these times which is such a shame. I hope you'll still be there the next time we're back in Whitstable. Please stay as lovely as you are because a warm smile combined with amazing service goes a long, long way. With very best wishes, always x Date of experience: 09 June 2024 Edit

Never had a bad meal here. The pizzas are to die for with super thin crusts. Pasta is always a winner and there's a great selection of seafood dishes too. My salmon and courgette risotto was absolutely lovely. It may be a chain but everything is always delicious and the restaurant is lovely outside with a small sunny area out front to eat. The set menu offers great value too. Only problem is we live close enough that it's always a temptation on JustEat!!

Really friendly restaurant with well informed and sensitive approach to allergies. Staff are great. Food is really nice. And the beach is literally a minute away.

Had food tonight which was great served by Mia who was very friendly and attentive whilst we were there. Would recommend the sticky pig and polo piccante. Great restaurant placed by the beach as well

Stuart was amazing and made our night out!! What a lad! 👍🏻👍🏻

First visit. Food and atmosphere we could not fault but service? The young guy that first served us was 100% for his customer service then we had other staff serving us including the boss but was not so impressed.

A very nice restaurant. With the view and the food you almost feel like you are in Italy. The appetizer platters are highly recommended. There is also a large selection of unusual drinks. It's definitely worth a visit!

We were extremely disappointed that a policy change re voucher usage was not communicated to us before we dined, even though we asked for confirmation beforehand. Despite the confusion and upset caused to our group, we were delighted by the way the Assistant Manager, Stuart La Croix, handled the situation. He was courteous, calm and professional throughout and managed to resolve the issue to our satisfaction. Thank you Stuart!

We went for a lunch after a lovely walk around Whitstable and along the sea front. Restaurant wasn’t particularly busy on a weekday outside holidays. Very warm greeting from who I think was the manager, couldn’t have been more friendly, helpful and attentive. Food came really quickly, very hot as well and was delicious. Two mains, two good sized sides, cocktail & soft drink, about £55, very reasonable. Lovely atmosphere, great price some lovely extras and conversations with the manager. Made our couples lunch very memorable. Thanks very much and we would definitely recommend!! Cocktails recommended!!

Large group of us (25) accommodated for an early lunch. Staff were attentive, professional and friendly, couldn’t praise them enough. Food was nice but service really stood out.

Ordered via uber, food was not delivered and Zizzi's didn't care when I called them. Had awful service in this restaurant in the past.

Driver was very polite and punctual

Lovely food and excellent service from Alan

This is your typical chain restaurant. That being said we found the staff in general friendly and helpful. The food was what you would expect, nothing out of the ordinary but nicely cooked with no long wait for it to arrive considering it was busy.

Had a birthday treat from Zizzi for a free main course. They are very accommodating allowing us in half an hour before our booking as they weren't too busy.

Server was a little rude and had a bit of an attitude, which made us uncomfortable. Food was overcooked (burnt), not worth the money, and we will not be returning.

Here again for a family get together. Granny down to four-year old. Efficient service with a wide menu meant that everyone found something they liked. Middle of the road in terms of food quality (it is a chain after all) and a little on the pricey side, but a reliable experience. Drinks seemed over-priced though. Been lots of times and will probably go lots more.

Very friendly staff and helpful with the Allergies we have.

Amazing staff so attentive nothing too much trouble.

Standard Zizzi experience really. The girl serving us was really sweet so service was good. We had the shared calamari to start which was absolutely massive and pretty much the size of a main course. We couldn’t finish it (and we are big eaters!) and honestly it sort of made me feel a bit sick just the overall size really. I had the chicken salad for my main which thankfully was light enough to enjoy after the heavy calamari. It was tasty, huge and lots of chicken which was good. Boyfriend had the linguine something which he said was spicy and good. Overall it was a nice evening sitting outside in the sun, sort of felt like we were on holiday which is always a winner!

So much fun for your tastebuds, and your spirit.

Waitress Anna was lovely. Great service. Food was great value with voucher.

We've just enjoyed a lovely evening meal at Zizzi in Whitstable. We sat outside (just about warm enough), chose starters and mains from the very extensive menu choices, and loved 'em! My wife went for the pineapple rum punch cocktails, whilst I chose the excellent Pironi Gran Riserva. So, all grand. However, as so often, what made the meal especially enjoyable was the great service we received from the staff (Sorry, no names, but a male and two females.), who were friendly, cheerful, helpful and very efficient. Thanks for a lovely couple of hours! X x

Wow Theo was fantastic, food was good also Best atmosphere in whitstable. Will be returning frequently :) Thanks to everyone!

Was served by theo earlier in the week, above and beyond service. Catered to all of my needs and never made me feel like an inconvenience even through my additional requests. Cannot recommend enough and will definitely be returning thanks to the incredible staff i dealt with!

Food was lovely! Alan was fantastic!

great food. brilliant service. gareth was amazing

Great welcome and delicious food. Fast service.

Stuart and Gareth were so very welcome to us adults and the children!! What a wonderful menu and happy staff!

Mid afternoon Monday visit to Zizzi with my wife for some food and drinks. Sat outside as we had the dog and had such a warm welcome and lovely food. Stuart and his colleague couldn’t do enough to make us feel at home. Well looked after and recommend to all visitors. The new fondue starter is amazing and the pizzas are always spot on! Bought one of their chilli infused olive oils too which are amazing! Love it here Many thanks

Had a lovely meal here while visiting whitstable

Thoroughly enjoyable Great service - thank you Alan

I recently dined and ordered the Casareccia Pollo Piccante. Unfortunately, both I and another person who shared the meal suffered severe food poisoning shortly after. The food hygiene and cleanliness were noticeably poor, with dirty dishes to start. Given this experience, I cannot recommend this restaurant and will not be returning. Extremely disappointed and upset!

Theo was the best waiter, so polite and helpful. Food was great as always.

Lovely lunch with my boys. The atmosphere was lovely and relaxed. Theo was as attentive as we needed!

Amazing food, some prices are on the higher end, the staff are welcoming and attentive.

We went there yesterday for lunch. One of us had the Casareccia Pollo Piccant - and has been violently ill with food poisoning since. Their partner finished that person's meal (a very small amount) and has not been well too. Also, got some side plates during the lunch for some shared garlic read and they were basically dirty. They also "forgot" to serve one of the drinks. Food hygiene and cleanliness are amiss in this place. Will never go back.

Delicious pizzas and a super friendly service. 💯 Dog friendly!! A perfect spot to grab a pizza and head to the beach!

Good service, good food. (Whitstable Zizzis) . Sadly the jaded toilets let the place down; clean but in urgent need of refurbishment.

Food was fantastic cocktails we're lovely staff are friendly will come here again in the summer

Always great at Whistable - the staff are lovely, the food is excellent (they cater so well at Zizzi for our dairy free family members) and it is in a lovely spot near the sea.

very good food and nice service

Great service from a busy but professional and friendly team. Pizzas and sides were delicious! Massive thanks!

Pizza was great! Stuart looked after us well. Will come back soon.

Nothing to complain about here. The pizzas are tasty and good value. Staff are attentive and helpful.

It was 'ok', pretty standard chain food, expected more given TripAdvisor reviews so felt slightly let down, staff were lovely though.

Service and food was really good!

An impromptu evening dinner out. We sat outside, the heaters were on and the service from Alan was brilliant. He was very attentive, took note of my allergy and was really helpful. We will be back soon. Thank you Alan and the team.

Brilliant restaurant with amazing food and very friendly staff and atmosphere Thoroughly recommend

ordered around 6:45, delivery time kept changing, arrived at 8:25pm. 2 pizzas and garlic bread cold, butternut squash in the salad wasnt cooked properly.

By FAR mine & my partners & my familys favourite restaurant EVER! •inexpensive food for great quality •best tasting pasta I’ve ever had I get the same one every time casareccia pollo picant •me & partner go on every occasion we get (bdays/anniversary’s etc) •staff are ALWAYS so friendly, nice & accommodating •cocktails are amazing •they are always bringing out new specials in the desserts/drinks we get to try every time we go back •never once had to send food back or had complaints with anything •will continue to go every date night :) thank you zizzi whitstable

Alan served me today at Whitstable. What a lovely man. Great customer service and polite. Thank you!!

Zizzi's Whitstable is my go-to for a mid-week meal out - simple, but always satisfying. Service is mostly friendly and I was impressed by the speed in which the chef - Dan, I think his name was - made our food. His calzones in particular were amazing!

Really enjoyed our food here, the chef Dan perfected our pizzas so well we had to order another to share! We will definitely be coming back for more

We were out walking the dog Saturday afternoon, and felt a bit peckish, on passing, we noticed some out side seating in the sun.Staff were very accommodating, and even gave the mutt a little chicken treat. We were only there a short while,and after finishing asked for the bill.All was OK until I noticed the price of the Orange and Lemonade that was ordered, come on Zizzi,£4-95,bit of a let down after a nice meal.

Went for a Saturday lunch, party of 8. We'd booked and our table was ready on arrival. Food very nice, service really good too. My only constructive feedback points would be 1) to lower the tempo and volume of the music. It's at that pace you expect big chain restaurants insist on playing because it makes people eat quicker. 2) give the toilets and stairwell area a lick of paint. All feels really tired and dingy down there.

Very tasty, but a little expensive

Fantastic waitress, Miya who gave a good service and a delight.

Good service for a busy bank holiday, but the food wasn't special and in some instances not as adverised

Staff where all very lovely evening with the dinner time rush! Kevin (hope that's correct) was on his 2nd day and I could not have asked for a better server ❤️ very attentive and helpful! Food was amazing. Hope you all rewarded yourself after your busy bank holiday !!!

Food good but maybe could me slightly more exciting. Not many people there.

Great food as always at Whitstable Zizzi - service from Alan was exceptional- our favourite Zizzi