Zizzi - Whitstable in Canterbury

The food is awful, the pizza lukewarm and soggy. The spaghetti with chorizo contained no chorizo. The service is poor and unfriendly. Never again.

Lovely restaurant, very helpful and friendly staff. Marija served us and she was great. Food fantastic, quick service. Would definitely go back. Only tiny downside, it wasn't very warm in there.

Staff were fantastic, so friendly and the food was great too

We had a lovely meal for our date night out. Staff were warm and friendly. Nice to be able to spend a night together not rushed. Service was intimate. We had a lovely time

I appreciate the kind staff especially Gareth who was very helpful 👍😀

Had a really nice relaxed meal with family. The staff all work really hard, our server Mia was very friendly and patient with our foreign student.

Brilliant service and lovely selection of food. Always have a lot of special dishes and offers available.

Food was yummy and service from Alan and Stuart was top notch, thanks guys! Had a lovely pre valentines meal with hubby ❤️

Amazing service, credit to Alan

Had a lovely afternoon with Alan , great guy bad jokes xxx

Amazing service and staff, nothing was too much trouble and food came quick, hot and extremely tasty

Really disappointing. £16 for a ‘superfood’ salad that consisted of leaves that were on the turn and a few pieces of butternut squash that tasted off. The dish I was served had no resemblance to the one advertised: it was also supposed to have several other vegetables that were completely missing. I would never visit again.

The food was great. Service was great. Our waitress Daria was really helpful.

Fantastic food Fantastic staff hygiene is immaculate the manager is one of a kind

Daria was amazing thank you so much for today !!

I had a lovely dinner with my boyfriend tonight, our server was a lovely young girl, Daria? She was very attentive and friendly. Definitely made our experience worth it !

Great evening with Daria looking after our party of 8. Great food, great service, lovely evening, thank you.

Great service from Alan, lovely food, disappointed my perks zs had expired though.

Alan was great! Great food and service! Totally recommend

Lovely atmosphere. Good vibe and banter. Great pizza 😊

The best service I’ve ever had in whitstable. Stu and Alan are utter babes

Lovely food and service from Stuart today thank you!

Our waiter today was Stuart who looked after us and gave us the best experience at zizi very friendly and happy

I did not receive my order. I went to the restaurant to ask where it was. They said they gave it to the delivery driver and I’d have to take it up with just eat.

Daria was helpful polite and efficient - thanks for looking after us!

Daria made our experience fantastic service lovely girl!

Daria was a great waitress very attentive and always smiling 🥰

A celebratory family meal for 8. The food was excellent-all prepared to a high quality and served in good time. The only dish we were not so keen on was the fried calamari which tasted bland and chewy, but maybe others may like it? The staff were friendly and happy to help. Overall ambience was pleasant.

I am a regular customer. The staff always treat me well. They even asked me how I was . As they haven’t seen me in awhile. I like that. The food is nice . I tried the brisket meal. It was nice. .

Alan, was our server today at Zizzi. He was excellent- the food was on point! The service was vibrant and top notch

Amazing! Every time me and my partner arrive, we are always greeted by happy friendly team members! A massive shout out to Alan who always comes over to say hello and make sure we are happy with the food and will even ask about our days. Never an issue, and always delicious food! Definitely recommend!

Great atmosphere, friendly helpful staff. Cater brilliantly for those with food allergies and special dietary needs. Food fresh and tasty. Happy with large groups, families or that intimate dinner.

The delivery driver was friendly and ordering was easy. However when the food arrived it was only luke warm, and our coke had been put directly on top of a warm pizza box and was very warm and therefore undrinkable. However the flavour of the pizzas was overall very nice, aside from a meat feast one which was dry and colder then the others, possibly from being sat around for longer.

Delicious food but service slow. With 2 younger children it can that can be tricky and annoying but can't fault the food.

Christmas lobster special was fantastic

Great food however there was quite a childish atmosphere. Still good service and food.

2 of us ate here on a Saturday evening in December, usual zizzi food, polite and friendly staff, nice setting but the rest rooms could do with some T.L.C.

Really nice Boxing Day lunch with family. Service was excellent and good very enjoyable

Lovely meal while out shopping. The service (thanks Alan) and food (prawns) were great. Perfect place to take your little one in Whitstable.

Had an amazing meal at Zizzi Whitstable on a Sunday night. Stuart was very helpful on menu choices, he had a great attitude and very happy demeanour. Food was great, quality fish cooked really well.

horrible meal, luke warm - needed re heating, Grande meal for 2 - big mistake, garlic bread black oven dust on one side, courgetti & fries pitiful, clearly don't travel well, lasagne & doughnuts were good, pizza doughy and flour tasting, yuk

An excellent meal beautifully cooked and presented

Just been here for lunch with my Nan in law, the staff could have not been more wonderful. Incredibly accommodating. Placing us on a table under a heater, offering Nan a pillow for her chair. Just lovely people, that are great at their job. Food was as good as always. Stuart and the other gent, it’s rare you are welcomed into a restaurant with such warmth, you guys really excel at this.

Lovely evening with the wife. Good food and great service from Alan. We will be back & Merry Christmas all

Always a lovely atmosphere with friendly and helpful staff. Any problems, which are very rare, are resolved swiftly. Food is always fantastic! And the cocktails go down a treat! This is why we return often!

Daria was excellent - very lovely & attentive!

Great! We had a lovely time this evening. Alan is brilliant! He made us feel very comfortable and was hilarious! The food was lovely and you even catered for our gluten-free friend, which was great! Thank you so much! #TwoWineTuesday

Lauren and Stuart were fantastic. A pleasure to visit this establishment. I recommend the rainbow lasagna for those with lactose intolerance like myself.

Amazing meal! Thanks Gareth for your personal service. Was a wonderful anniversary meal

absolutely love zizzi the food is 10/10

my order was delivered 3 hours late!! I rang the restaurant and apparently it was ready 15 mins after I placed the order but the driver never turned up to deliver the order. they said they they tuned to get hold of me but I haven't heard anything. a drive finally arrived at 7.45 and I eventually got the order about 10 past 8.00. I originally ordered the takeaway at 17.00!!

Sat outside as we brought our dog and manager very attentive and put on patio heater. Always come to this Zizzi restaurant when we’re visiting Whitstable. Staff are always friendly and efficient and food always excellent. Thoroughly recommend.

Daria at Zizzi was amazing! Super friendly, attentive, and made our meal even better with her great service and menu tips. We'll be back for sure—thanks, Daria!

Amazing experience again . Food was great. Service was very personal and felt at ease. Never left wanting for anything. Gareth went above and beyond

We visited as a family today and the service was excellent. We had a very unhappy 8 year old, an indecisive teenager and a clumsy ten year old, yet nothing was too much trouble for the lady serving us (Maria). She totally saved our family meal by being patient, kind and understanding. She went out of her way to help. Being a gluten free vegan it’s very hard for me to eat out, was so pleased I could have three courses (they never happens!). The aubergine meat balls were excellent as was the plant based cheese cake. Thank you Zizzi at Whitstable - you were excellent. 😀

It was my birthday treat from my friend. Sadly, it didn’t go to plan. The food and staff, as always, were lovely. However, the volume of people horrendous. We couldn’t really talk. I think the tables are far too close together and too many people are squeezed in. We had a table for two in between a large family table and another smaller one. Our food was delicious. We only had one glass of wine each and were planning on more and dessert and possibly cocktails after. However we left as soon as we could. It was a shame.

The only reason 4 stars rather than five was the chicken on the skewer was extremely bland. But the Burrata salad, the courgette fries and the garlic mozzarella bread with caramelised onion all amazing. I just want to give a shout out to a staff member. Sadly I didn't get his name. He was Egyptian. I was dining alone and he made me feel very comfortable and helped get the right containers and cutlery, so I could take my leftovers the beach after. He made this a nice experience for me.

Just returned from having a great meal at Zizzi Whitstable Darla was our waitress very friendly and gave good food suggestions

Lovely meal this evening. Service was incredible thank you to Daria!

Zizzi never disappoints - delicious food and lovely staff. Thank you

Very good food very good service

Really good again. Good vegan food.

Gorgeous meal served by the lovely British manager. the Calzone was exquisite not to mention the calamari and other dishes.

We have been to this restaurant a few times and the food is always good. The menu has lots of choice and is decently priced. We had the calamari, pizza, pasta and garlic bread which we would recommend all. Service was good as well.

My salad was drab and a bit wet. The service was top notch though. Ceiling is low so though not busy it was noisy

Excellent service. The lady behind the bar is brilliant. Kirsty I think her name is.

No tomato sauce on the pizza, minimal toppings and dry dough. Lasagne was great though.

Great menu - cooked and served promptly. Welcoming and cheerful staff who were a bit under pressure because it was busy.

An over priced pizza joint. Speciality pizza not worth £17. Good location in Whitstable by the sea. Bright and Clean interior shop fit and decor. Very welcoming. The food is OK but not anything special. Alcohol is very expensive to deter boozers. Wine excellent. Three courses plus wine and two shorts (G & T) £100 + tip. I assume these are national prices. NB Visited on a Sunday night when most restaurants in Whitstable are closed. Service is excellent staff helpful and friendly. Typical national chain

Fantastic staff. Was very busy but still managed to make space for a party of 7.

Good selection of food ( including some good gluten free options). Friendly helpful staff.

Lovely lunch with the family - tasty food and friendly service as always. Highly recommend a mock tail sitting on the terrace and watching the world go by!

Food was quick to come out despite it being busy. Tasted really nice, especially the mac and cheese special😋 Waitress that was serving was really nice but the man who was seating us (presumably manager) was not very welcoming and quite blunt, so mixed reviews on the service side. Cocktails were also very nice😊

Ordered two rustica pizzas to collect. Our collection time was 6.45. We arrived on the dot at that time. Took the pizzas home. They were cold - easily resolved by putting them in the oven, but the crusts were black and the base was so dry. They had clearly been cooked some time before our collection time. We won’t order click and collect from here again.

Ordered two rustica pizzas to collect. Our collection time was 6.45. We arrived on the dot at that time. Took the pizzas home. They were cold - easily resolved by putting them in the oven, but the crusts were black and the base was so dry. They had clearly been cooked some time before our collection time. We won’t order click and collect from here again.

5 of us went for dinner, food was amazing 10/10 and the portion sizes was perfect. Will definitely visit again.

I am from South Africa and have traveled the world. This was one of the best meals ever. Not only good food but kind and caring staff I will be back Marianne

Lovely staff the bass was lovely washed down with Argentinian Malbec

The food was well presented and came in a good time despite the restaurant being very busy. However, the best part of the experience was the courteous and friendly service.

The customer service was awful. The staff should not work in customer service if they treat the customers the way they did.

Needed a table outside as had a dog with us. Three free tables that needed clearing , said would be five minutes wait after 20 minutes wait we gave up. Waitress was so rude and said we should have booked eventhough you can’t book for outside. Wouldn’t recommend at all.

Excellent food, excellent service. Highly recommend Zizzi Whitstable.

Simply the BEST Customer Service & ALWAYS with a Smile! 4 of us went to Zizi's at Whitstable earlier this year on Sunday 9th June, our table was booked for 7.30pm. We were greeted by Theo who showed us to our table; he was also to be our waiter for the evening. Just to take you back a bit to 2022 when we were last in Whitstable for a short break with the same friends. We went to Zizi's then. On our arrival there were some 'Nibbles' on the table that we'd never seen before on previous visits; so I took a couple & they were so delicious that I just couldn't put them down! When the waiter came over I told him how nice they were & he kindly bought me some more; they also disappeared no sooner than they'd arrived!! We went on that evening to have a really lovely meal with the best service & as we were leaving our waiter then presented me with another bag full to take with me... it just made my night! I was really looking forward to going to Zizi's back home but honestly ...I don't know where the time's gone but we actually never made it back until..... Fast-forward to this year & we're back at Zizi again but this time ...Ho Hum... there were no Pasta Bites to be seen. When Theo came over to us to take our drinks order, I just had to mention my disappointment at the fact I could not see any of those adorable Pasta Bites.... "It's Okay" came the reply... "You'll get some free with your first Drinks order". My happiness was restored as I told him about our last visit. Well, our evening continued, with, once again the best service, best food.. in fact, the food was so delicious from start to finish. Theo was & is absolutely, a really great guy, being both polite & attentive; & with a warm, friendly personality. I once again, left the restaurant very happily carrying my very own bag of Crispy Pasta Bites!!! I promised Theo I would give him/Zizi a great review on returning home & here we are several weeks down the line when I told myself this morning to just get on with it!!! So Theo, I really hope you'll get to see this review cos you absolutely deserve it. Good Customer Service sometimes seems to be very short lived in these times which is such a shame. I hope you'll still be there the next time we're back in Whitstable. Please stay as lovely as you are because a warm smile combined with amazing service goes a long, long way. With very best wishes, always x Date of experience: 09 June 2024 Edit

Never had a bad meal here. The pizzas are to die for with super thin crusts. Pasta is always a winner and there's a great selection of seafood dishes too. My salmon and courgette risotto was absolutely lovely. It may be a chain but everything is always delicious and the restaurant is lovely outside with a small sunny area out front to eat. The set menu offers great value too. Only problem is we live close enough that it's always a temptation on JustEat!!

Really friendly restaurant with well informed and sensitive approach to allergies. Staff are great. Food is really nice. And the beach is literally a minute away.

Had food tonight which was great served by Mia who was very friendly and attentive whilst we were there. Would recommend the sticky pig and polo piccante. Great restaurant placed by the beach as well

Stuart was amazing and made our night out!! What a lad! 👍🏻👍🏻

First visit. Food and atmosphere we could not fault but service? The young guy that first served us was 100% for his customer service then we had other staff serving us including the boss but was not so impressed.

A very nice restaurant. With the view and the food you almost feel like you are in Italy. The appetizer platters are highly recommended. There is also a large selection of unusual drinks. It's definitely worth a visit!

We were extremely disappointed that a policy change re voucher usage was not communicated to us before we dined, even though we asked for confirmation beforehand. Despite the confusion and upset caused to our group, we were delighted by the way the Assistant Manager, Stuart La Croix, handled the situation. He was courteous, calm and professional throughout and managed to resolve the issue to our satisfaction. Thank you Stuart!

We went for a lunch after a lovely walk around Whitstable and along the sea front. Restaurant wasn’t particularly busy on a weekday outside holidays. Very warm greeting from who I think was the manager, couldn’t have been more friendly, helpful and attentive. Food came really quickly, very hot as well and was delicious. Two mains, two good sized sides, cocktail & soft drink, about £55, very reasonable. Lovely atmosphere, great price some lovely extras and conversations with the manager. Made our couples lunch very memorable. Thanks very much and we would definitely recommend!! Cocktails recommended!!

Large group of us (25) accommodated for an early lunch. Staff were attentive, professional and friendly, couldn’t praise them enough. Food was nice but service really stood out.

Ordered via uber, food was not delivered and Zizzi's didn't care when I called them. Had awful service in this restaurant in the past.

Driver was very polite and punctual

Lovely food and excellent service from Alan

Had a birthday treat from Zizzi for a free main course. They are very accommodating allowing us in half an hour before our booking as they weren't too busy.

This is your typical chain restaurant. That being said we found the staff in general friendly and helpful. The food was what you would expect, nothing out of the ordinary but nicely cooked with no long wait for it to arrive considering it was busy.

Server was a little rude and had a bit of an attitude, which made us uncomfortable. Food was overcooked (burnt), not worth the money, and we will not be returning.

Here again for a family get together. Granny down to four-year old. Efficient service with a wide menu meant that everyone found something they liked. Middle of the road in terms of food quality (it is a chain after all) and a little on the pricey side, but a reliable experience. Drinks seemed over-priced though. Been lots of times and will probably go lots more.

Very friendly staff and helpful with the Allergies we have.