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The best restaurants serving Italian food in Didsbury East Manchester North West
9 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
716 Opinions in 2 websites
Well. Went to your lovely restaurant Saturday evening. Ready for a delicious Italian meal,as your reviews stated. Didn't happen. We stood at the waiting point for at least 20 minutes,and know one came to seat us or acknowledge that we were there. I'm a great believer in customer service,which this was not. I left with my party,due to this lack of customer service. I recommend that you either employ a front of house person or have your staff stay at the front of house so this doesn't happen again. Pluss this was my experience,not saying its everyone's experience. You weren't busy. It wasn't full. Obviously not returning.
710 Opinions in 3 websites
This afternoon I went to casa italia and I ordered two hot chocolate. I already know this place, and as soon as I entered no greeting, no one seat you in the table, all the tables are creammed each other and the lady seated us in a small table where I was tight with someone sitting behind me, but very close to me that I barely move. So I moved to another table myself. The hot chocolate came and it was good, but not too good as the Italian hot chocolate must to be tick and the hot chocolate I had was pale and milky, but the taste was good. The price for two hot chocolate was exaggerate 8 pounds. No customer service at all, no prices displayed in the items they sell and all the tables were dirty. It is a small place. It is not difficult clean 4 small tables and if you do this job, you must have a good customer service. I work in a restaurant and I know very well the job. This was my third time in domus italia and things hasn't change. I won't come back
351 Opinions in 2 websites
Ordered using their online service. They sent my pizza to two different shops to completed the order, cancelled it and remade it again at a different shop. Problem its all well and good that you could spend the last hour and a half remaking pizzas. I only have one lunch break during work so thank you for wasting our time when I even took the effort to order the pizza an hour in advance