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The best restaurants serving French food in Cardiff South Wales
9 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
69 Opinions in 2 websites
Great atmosphere and great wine selection, fondue itself was lovely but let down by the bread. We'll definitely be going again, but a baked French bread or something a little nicer than what appears to be chopped up Hovis would make this 5*
1687 Opinions in 1 websites
General Cardiff bay Manager Nickolas (Nick) Gale told me I don't care about anything I just care about making money from Cote restaurant...worst manager ever.. copy of my complaint I got throat cancer and I am having chemotherapy. We decide to go have nice family meal together. My family 4 person went Cote restaurant in Cardiff Bay. Absolute awful customer service. Went at around 9:15 (1 November) with a view of many empty tables asking if we could eat there. We were told no, and when asked why the staff said we don’t have enough people working so come back in half an hour. We asked if we could sit for a drink for half an hour then eat and they declined this offer. We came back at 9:45, were blanked for 15 mins until exactly 10 when someone said the kitchen was closed. They refused to serve us. I know you are busy but customer service should be better. We walked away from the restaurant because of the poor customer service attitude. No wonder there was hardly anyone in there at a peak time of the day. I was even more disgusted at the dismissive response from the branch staff. Why would you return when attitude to the customer is so poor. Kind regards Emma
766 Opinions in 2 websites
The food is very overpriced for the portion size, simplicity of the dishes and the quality. I have been on two occasions since they opened last year, and the front of house service has been incredibly poor each time. Over 20 min after been seated before anyone acknowledged us or offered us a drink. Both times staff were were just casually laying up tables, chatting amongst themselves and demonstrated little attention or care to the customers. On my second visit with my son, when we came to order, I asked if they could do smaller portions for children, only then did they say we do indeed have a children's menu, seems it just wasn't offered to us. We asked if it was okay with the kitchen could our toddler be served first and we'll have our starters and mains after, that i'd be able to feed him then enjoy my foot still hot. They assured us that it won't be any trouble at all, but then served his food with our starters and before any of us had finished proceeded to serve the main with such urgency it was simply placed on the table and they walked off before we could say much about it. Then meaning we had plates engulfing the table and was wrestling a toddler to stop him putting his hands into this buffet in front of us all. the food wasn't particularly hot anyway so safe to say by the time I ate my salmon it was stone cold, and definitely not worth £20. Very salty. It's a great shame as this venue has the potential to be amazing, the the quality of service and time management from the staff is a huge let down not to mention the delusions of grandeur on the food and its prices. They also have the cheek to add service charge as standard, which many people were requesting to be removed! Receipt image is for 2 adults and 15 month yod.
52 Opinions in 1 websites
Despite being unable to book in advance, the Sticky Fingers website states plenty of walk in tables are available. We did get a table but were unable to order the food we wanted as it was pre-order with a table booking only! No where on the Sticky Fingers website did it actually state this. The manager was very rude and he tried to pass the buck to the vendor which was a bit sad really! Poorly organised with staff who had no clue.