Delivery
Pickup
Outdoor
The best restaurants serving Fast food food in Castle Northampton East Midlands
10 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
657 Opinions in 2 websites
The staff at the restaurant are very friendly, and I’ve always enjoyed their food. However, during my visit today, I encountered an issue that was quite concerning. While eating, I discovered a small piece of metal (possibly wire) in my food. I realized this while chewing, and it was an unpleasant surprise. I understand that such incidents can happen occasionally, but it’s crucial for the restaurant to ensure strict food safety and hygiene practices. I hope this feedback helps them take necessary precautions to prevent similar issues in the future.
855 Opinions in 4 websites
Rude! If the guy behind the counter takes the earpod out of his ear, he will be able to hear customers the first time round instead of saying "what do you want!" I Should have walked out there and then. No please, no thank you, no manners or customer service skills. When asked for a napkin, he couldn't even find one! Chicken strips were mediocre, rubbery textured, and the batter was very bland. Despite a recent refit, the eat in area was dirty, with a weird vibe. Won't be visiting again.
8 Opinions in 1 websites
We went to claim the free mcmuffins and the app wasn't working for anyone in there. Jush (the manager) sorted everyone's orders out and not one person left disappointed. He's an excellent manager and did well in a stressful situation.
17 Opinions in 1 websites
APPALLING SERVICE!!! Got served by a lady who looked like she couldnt be bothered and wanted to be elsewhere, no greeting, no smile ZERO customer service! When i asked if they accept the nhs blue light card i was bluntly told no! When i showed her on my phone they do, she said only some branches take it..i then asked if she had a list of what branches do..i got ignored and was asked for the bill payment!! When we went to sit down a man behind the counter shouted across the restaurant( if you can call it that) the area we were going to was closed!! No polite effort in coming over to say but decoded to shout over to us..toilets blocked off with baby seats in front of the corridor and when i asked where the toilet was i was given a key which (after covid, no cleaning before placing the key on the counter) and upon locking the door the toilet was disgusting..i wouldnt let a dog urinate in that toilet let alone a human! God knows when the last time it was cleaned!! Ehen i asked for the managers name the female who served me said she was the manager,when i questioned her name that it wasnt the name on the receipt she annoyingly informed me that it was from an employee from an earlier shift!! The area manager sat in the corner on his laptop with no regard for how his colleagues lack the basic customer service skills!! Every employee in this branch need to go on an intense week customer sevice skills course!!! Email heading to head office complaints..SHOCKING SERVICE AND TOILETS ARE LIKE A GUTTER!!! IF I COULD GIVE ZERO STARS I WOULD!! In fact i would give this branch MINUS!!!
3 Opinions in 1 websites
a little to much grease for my liking and dosnt suit all tendencies. a bit speccy and a awful server but drinks where super