The best restaurants serving British food in Hengoed Carmarthenshire West Wales

Been here multiple times over the years and have always wanted to come back for more!

No it doesn't changed it's food is good but I went for an ice cream that is excellent

We sometimes stay at the hotel and have now tried eating at the restaurant twice. On both occasions we have been sorely disappointed. We had lunch there today and tried a mushroom tagliatelle served with garlic bread. The foods not cheap at 15 quid a go and we were expecting something decent. The first issue was that my garlic bread was cremated so I sent it back. Secondly the whole plate was so bland it was almost tasteless. If you are serving a pasta dish with mushrooms at its centre it needs to sing with the rich taste and interesting textures of mushroom, it needs to be well seasoned, it can be so very good. This dish was none if those things. I did say to the restaurant staff that it was pretty underwhelming but they seemed fairly blasé about the fact. In most good restaurants such poor feedback would illicit serious concern and possibly the attention of a restaurant manager, not so in the copperplate. I can only assume that they care little about the quality of their offering or there is no process for dealing with complaints. Considering a three course meal for two with a bottle of plonk is going to run to three digits in this place it’s really not good enough and I could not recommend.

A lab excellent visit this evening with friends. Great food with no wait all meals were timely measured . The service was 100% and very friendly and polite. It’s nice to chat with someone who thrives to deliver first class service. We had a young lady Christina who served us and was excellent. Ours tables were cleared regularly and we always were asked if we were happy and anything we needed.

Give credit where its due walked in very busy we had to wait so had a drink outside then the manager called us early nothing was to much trouble especially as it was school holidays.. Amazing meal partner had mixed grill and I had sirloin couldn't wish for better ...staff need credit as they went above and beyond...going again today booked online this time but we don't mind waiting ..keep doing what your doing

Amazing, friendly staff who always go the extra mile. We come regularly, with the family, and always love the food and service we receive. Great food at a great value.