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3.5

Based on 904 opinions finded in 1 websites

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Nº 610 in 762 in Carmarthenshire

Nº 177 of 204 British in Carmarthenshire

CUSTOMERS TALK ABOUT DISHES WITH..chickenoldfishladysteakpaycooked
Score
OpinionsNoteTripAdvisor9043.5

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Give credit where its due walked in very busy we had to wait so had a drink outside then the manager called us early nothing was to much trouble especially as it was school holidays.. Amazing meal partner had mixed grill and I had sirloin couldn't wish for better ...staff need credit as they went above and beyond...going again today booked online this time but we don't mind waiting ..keep doing what your doing

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Trina J . 2024-08-29

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Jane In play was fabulous today.. very friendly and attentive.. the play area was spotlessly clean with her and it was a pleasure to eat in the play area. Food was hot and Hayley the manager was very welcoming.

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Desmond . 2024-08-29

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Come for food today in the play area and I’m disgusted with the way me and my friend were spoken to by ‘Jane’ she definelty needs to look into a different job as her attitude and customer service was appalling towards me and my friend brushing underneath our feet & our sons high hair, whilst we are still eating our food! Will not be returning!

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Jasmine . 2024-08-26

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We had an absolutely lovely breakfast! All you can eat hot buffet with cold yogurts, cereals and pastries too. The sausages were heavenly, and cooked to perfection. The hash browns were the crispiest things I've ever eaten! Everything was extremely clean. The toilets were also clean. My only suggestion would be to get another coffee machine. One coffee machine for all the tables made things a little slow.

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vers4ce . 2024-08-18

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The food quality has drastically improved lately. Nice staff and great service. Good indoor and outdoor areas for children. The toilets need to be updated though

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A T . 2024-08-18

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Staff here are great, cannot do enough for you. Food is what you expect from a Brewers Fayre, no complaints!

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lisajayne147 . 2020-03-06

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Very over priced Meat lasagna which I thought may have been the vegetarian lasagna for the little meat that was in it

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maggie-moo68 . 2019-12-29

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We were a group of 4, who visited for theChristmas menu.We all had starters, The Turkey Roast,and deserts.The courses were all very nicely presented, and plentifullThe staff were friendly, courteous, and very helpfull.Value for money was excellent.We have been going there as a party of 6 senior citizens, every 6 to 8 weeks for quite awhile and the food has always been good value for money,and staff has always been brilliant. Highly recommend.

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Y8872MQchrisl . 2019-12-18

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I would like to take this opportunity to congratulate Sylvia a member of staff at The Sandpiper for her excellent customer service. She took great care and attention whilst we were there to assist our group of elderly and disabled customers. She is a great asset to the company and I will be checking with the management that she has been notified and rewarded for her great attention.

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alarch . 2019-11-25

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My friend and I called in to the Sandpiper yesterday for lunch, and were very pleasantly surprised. it is a Brewers Fayre restaurant, so a standard menu but there was plenty of choice. The bar and waiting staff were all pleasant, friendly and professional, and we didn’t have to wait long for our meals. My friend chose scampi and chips with peas and tartare sauce, and I had fish pie with salad and garlic bread. We were both pleased with our choices. Her scampi were plentiful, hot and crisp, and the chips fresh and crunchy. My fish pie was full of prawns and fish pieces in a delicious sauce, with a cheesy potato topping. The salad was crisp and fresh, with a lovely dressing, and the garlic bread hot and garlicky. We both enjoyed our meals which cost less than £10 each. We decided that we had room for dessert, and she chose vanilla cheesecake which she said was lovely, whereas I had caramel apple Betty with cream. That was delicious, and I am amazed that all desserts cost only £1.99. We were both very happy with our meals and shall definitely return.

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Rhian R . 2019-11-13

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Decided last minute to go to sandpiper for saturday evening meal .Ordered mixed grills for both of usI ordered cider for nang whilst I had a shandy.All food was lovely in fact gave my chicken breast to my wife as too much for me .good food good service lovely staff

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ppullham . 2019-10-26

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Ate here for breakfast which had everything you could want for breakfast.And I took full advantage of it. It was hot,fresh and tasty.Have eaten here a few times now and as it was quieter at breakfast I feel the service and quality was there.

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simon b . 2019-10-04

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Food was hot, served quickly, by great staff who were pleasant and polite. Choice on menu was good and reasonably priced. Will definitely go back

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angela t . 2019-09-25

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Sorry , in my post under “brewers fayre sandpiper “ I stated that I ordered drinks at 11.45pm when it was actually 10.45pm and we were out of there by 11pm , we felt like our custom was not welcome, we have stayed later many times before and feel that in the last year that the place has gone downhill.

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385hywell . 2019-09-10

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Had our food wrong, and didn't care. Wouldn't accommodate our friends who turned up 10 minutes later, even though solutions were there. The duty manager Jon had a terrible attitude. Negligent and didnt care. Terrible. Go to Sessile Oak instead... Or Bryngwyn down the road. Perfect food in Bryngwyn.

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robertpaulharris . 2019-08-06

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We just wanted to relax and enjoy a few drinks . Staff were very accommodating, helpful and pleasant . The meals that were being served looked delicious and diners seemed quite happy . We are definitely planning a return visit for a meal next time .

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angegregs . 2019-07-27

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We had Premier Inn meal deal. Plenty of choice and served by cheerful staff. We had large haddock and chips which was really good.

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Maureen F . 2019-07-25

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Have ate here a few times and it has been good.This time we went on a sunday for a carvery they had no meat left veg was dry potatoes burned better places to try for a carvery.

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simon b . 2019-07-06

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Went to sandpiper with our friends .Very busy car park full .waited 5 minutes to order food sign said 40 minutes wait for food it was actually over 50 minutes .My wife and I ordered mixed grill each. Well worth waiting for .Our friends had chicken in cheese sauce and salmon.both meals lovely .Although staff were very busy they were all very polite and cheerful.

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ppullham . 2019-07-05

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Visited with my husband for my birthday.We were riding our electric unicycles from Tumble to Llanelli along the route 47 cycle path. We stopped here to refuel are bodies and our devices. Having asked permission to charge them of course. Staff were friendly and accommodated our need for an power outlet.I really liked the choice of pepsi with the refill glasses and enjoyed some Pepsi vanilla with my food.We have been here before and will no doubt return again.

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CharRaisa . 2019-06-03

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Having originally wanting a carvery and getting there at 4pm with a reserved table on the sunday only to be told it was finished yet advertised as 12pm till 6pm my mother ended up with the worst Ploughmans lunch we have ever seen , The Cheese was mild cheddar and was cut so small it was no bigger than a finger nail , Missing items such as cut pickled onion and roast Tomato , Yet they are advertised on the menu being in the meal , The biggest gripe is the amount of cheese you get in the meal 8 tiny peices of cheese , This needs to be looked at and is no where near worth the £9.19 price

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andybullyuk2019 . 2019-05-19

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Save your money and buy a frozen microwave meal from the supermarket, because that's what you'll get st the Sandpiper.

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rees0090 . 2019-05-03

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Sandpiper used to be one of our favourite venues and we've visited countless times for many, many years, but the last few times our experience has been very poor. We treated our grandchildren to a family breakfast, and were very disappointed with the whole experience. They'd run out of most of the food we like (absolute basics like fried eggs and hash browns) and the service was sadly lacking in basic warmth. We noticed that some of the guests who were staying in the Premier Inn itself were treated with far more courtesy than we were, although we were all paying the same for our breakfasts. Despite being told certain things weren't available, people on the next table who arrived after us, were brought plates of things which we'd just been told had "run out". Come on Sandpiper, we put money in your tills all year round, not just 2 or 3 nights a year! Locals deserve basic courtesy and decent service too, we keep your establishment going. We've decided we won't be visiting again I'm sad to say, as there are plenty of other nice places around. Although children eat free, the adult breakfasts are very overpriced considering most of the food we wanted was not even available, and the children ate very little of the remnants. Not good value at all on this occasion.

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welshlady1954 . 2019-04-23

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My wife and I ate here on Saturday 23rd March. We have eaten here twice previously, and on all 3 occasions the food has been very nice. On this occasion my wife ordered salmon and I had the giant yorkshire pudding filled with bangers, mash and gravy. Simple meals but very enjoyable.The staff have always been friendly when we've visited, and we shall certainly visit again in the future.

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Dlisaac97 . 2019-03-25

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Called on specific on Saturday 23rd March for a rib eye steak while my wife had a mixed grill .ordered a house red for my wife whilst i had a refillable soft drink.the lady who took my order was great Abbie j.Very helpful. Bogof was a great incentive .food arrived after 35 minutes and as the last previous meals was very good.both mixed grill and my steak were very good..

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ppullham . 2019-03-23

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I visited today with my daughter. We drive 40 mins to get here. We are regular customers and have been for years. To this day I have never received a meal that I have been dissatisfied with. The meals taste home cooked and always a good sized portion. The staff are always friendly and are very willing to alter menu orders to suit your preference. The prices are very affordable especially the two mains for £8.99 so even people on a very small budget can enjoy a meal out from time to time. I can't comment on the alcohol as I have never bought any but the food and soft drinks are very recommended. I will continue to visit regularly in the future with friends and family members.

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Bluevelvet1972uk . 2019-03-19

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Nice enough pub but the foot wasn’t very nice. Took ages to come and was cold. It’s a good pub for children as it has a play area and nice to sit outside in the summer.

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Someguy50 . 2019-03-03

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Me and the fiance popped in for a quick drink and a bite too eat after our lovely walk around the lake. The restaurant seemed busy and vibrant and the food was nice and reasonably priced. We both had beef burgers and they were nice and juicy and the bun was crispy, the chips were nicely cooked a good portion size ideal for what we were after.

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BK1901 . 2019-02-11

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Food was outstanding but one member of staff The Duty Manager of Llanelli Sandpiper was very unprofessional, rude and abrupt, while collecting the empty plates off our table. She shouldn't be out in the public area. I am not the first to put a complaint in about this member of staff

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Cozmoz64 . 2019-02-09

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My niece booked for 35 of us to have food here. On arrival the first thing the manager said to us was that we had to vacate the tables after exactly 2 hours. This was not mentioned when she booked!!! So we're off to a good start already. It took ages to order food. We order one starter and 3 mains. Starter arrives after 30 mins..... Plate stays there. We wait for mains 30 mins later, I ask where it is. "waiting for you to finish starter"!! It's been finished ages, am I meant to tell them...Mains arrives. Chicken so dry and horrible on both mine and another family member. True to his word manager tells us we have to leave. After spending a lot of money there I felt the service was poor, the food was poor.There was no soap in the ladies toilets and the doors did not lock properly. The hand dryer was as effective as breathing on your hands.All in all, not a good experience.

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41delythw . 2019-02-03

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My daughter Rebecca and i visited here one afternoon with my grandson,even though it was packed to the rafters with people we recieved good service and a delicous meal.

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Wendy D . 2019-01-29

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Had my birthday there with 7 of my family and had a great time fab service great food and so reasonable with vouchers and my birthday meal was free with the bonus card , pork mixed grill to die for all food was hot and fresh, as someone else said IL B BACK, thanks heyley and staff

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864carlb . 2019-01-20

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Excellent food plentiful and hot.booked a table for 2.00pm and it was ready for us when we arrived. Staff very helpful obliging and friendly.Exceptional value for money.will be coming back soon.

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nigelpeckham . 2019-01-20

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Always lovely place to eat and enjoy. Great customer service and the lake setting is a treat. Breakfast is also great

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PeterH765 . 2018-12-27

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Had Lunch at Sandpiper 19/11/2018.Everything about the venue ticked all the boxes. The staff were pleasant and helpful, the food excellent and well priced and the service was excellent. The area was warm

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jones682 . 2018-11-21

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Went with my son and grandson been here before but never written a review we looked at the menu which was fair we ordered our food and it came in quite good time there was quite a few people there the food was not to much and not to little and nice and hot the one good thing about here is the play area for children after our meals we sat in the play area my grandson enjoy here so overall if your a family and you don't want to pay over the odds this is the place for you staff are friendly and helpful

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Adventure806420 . 2018-10-07

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Crap food, stale, cold and cheap tasting. Overpriced for tiny portions of generally crap food. Staff dont seem bothered either. Dont waste your money here.

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Jonathan R . 2018-08-18

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Just popped in here for some food. There was no Tango, no Lasagne, and couldn't provide enough chicken for one of the dishes due to supply issues. I had the filled Yorkshire pudding with sausages and mash and it was cold. The Yorkshire was clearly in the fridge beforehand, it was tough, cold and just bland. My fiance had the 8oz gammon and about 4oz of it was fat. The chips were old, you know when they start going a bit soggy and tough round the edges? Yeah they were the chips. Highly disappointing. The staff member who served me looked like someone had peed on her own chips. Just wasn't welcoming at all. Overpriced loads of crap.

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KLW1988 . 2018-08-18

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We have been to the Sandpiper several times and it is always the same. Great staff who care that you are there, good food, great prices and lovely views across the lake. On Friday evening we arrived and were seated on ordered. the food arrived hot good sized portions and as always with a smile from the lovely staff. We did have a minor problem but on bringing the problem to the attention of the staff it was dealt with very quickly and professionally.

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kmtudor . 2018-08-13

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Decent food, good place to take the kids, but it's not cheap. Both food and drinks are quite expensive.

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mrmatthewcurtis . 2018-08-11

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Called in here today for lunch with my 9 year old niece. Sat at table in the raised area in front of the ordering point, orders food, then was told by a member of staff that children were not permitted in this area, as it was deemed to be the bar area. She moved us to another part of the restaurant. So firstly, may I suggest that you make your demarcation area obvious to customers. To me, the bar area is the seated area to the front of the bar, and not this raised area. When the food arrived, the fish had been cooked to such an extent that it was annihilated!! I cut into it and couldn't tell where fish started and batter finished! It was all the same colour as David Dickinson!! I'd have been embarrassed to have sent that out to a customer! To be fair, I took it straight to our server, who replaced it immediately with a fresh plateful of food! But that doesn't detract from the fact that someone in the kitchen thought it was fit to send out to a paying customer and are oblivious to the fact that it's the serving staff that have to take the flack. So my second suggestion is, get someone in who takes s bit of pride in what their dishing up!

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cazyncymru . 2018-07-31

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Larger pub restaurant that has children’s play area inside. Enjoy and pint and fair food while kids play inside or outside. Food is less expensive and portions good.

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952paulr . 2018-07-11

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Attended for a children's party at the sandpiper.Ordered smothered chicken for myself and when the food was served the presentation was very slap dash, the texture of the chicken was very rubbery and tasted almost as if it had been boiled.The food here has always been good on previous visits but very disappointing on this occasion, enough so I will go elsewhere next time.

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JulianP214 . 2018-07-09

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We had a party of 12 here for lunch and it was great service and food. The views from the patio outside was stunning.

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Graham C . 2018-06-29

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Went here last night on the way through to Camarthen Bay stopped for a bite to eat I ordered lamb shank with fries and my child had chicken goujons and fries well looked like they were rationing the fries as I counted 8 I had to lift my lamb shank up to see because for a minute I thought they forgot to put them on my child’s portion was no better the bowl was half full. I hadn’t ordered childs portion because she’s a teenager but it definitely wasn’t worth it. On the next table sat 3 adults and a baby they came in after us and ordered drinks but when they tried to order food they were told kitchen was closed because they had no chips but the man said we may not want chips but they still weren’t allowed to order quite sad really in these times when a lot of places are closing down but this place don’t even want people’s custom.

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TraceyJ830 . 2018-06-23

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Large group of us attended for a baby shower .The booking was handed perfectly and all the information we needed was given We had pre ordered our food and came out almost stright away.Team were veru helpful and had decorated our tables beautifullyGreat restaurant with amazing views ...We will definetely come visit for family get togethers

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welshy17896 . 2018-06-22

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Easy to locate with a plenty of parking. Staff were very friendly and accommodating for allowing our riders to complete day one at this location. The out side area looks into a lively lake and park walk. There was a small park at the garden. Food and drink were to a good standard and reasonably price. I noticed there was also an indoor play area for the kids but I did not visit I would go back with my family if I was in the area again.

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shelleyt697 . 2018-06-03

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Great setting, the food was awful fish and chips was just about edible, as for the wine it was warm and undrinkable, dreadful place avoid at all costs

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ggandbb . 2018-06-02

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My family and I went for a meal here on Monday and I couldn't believe my eyes I felt physically sick sitting in a restaurant with atleast 20 flies surrounding each table I looked around and everyone was waving their hands, scratching their heads and covering their childrens meals with their hands after every mouth full they took, we had already paid for our meals and just the short wait for them I was losing my mind. My little girl was crying as they were landing on her and flying directly in our faces, crawling accross our arms and legs, they were flying in our drinks and at one point I had about 6 flies crawling on my baby's buggy and on his sun hat!Food came and my family tried to eat it unbearably quickly but I couldn't eat at all they were crawling all over my plate! The staff had weren't apologetic in fact they spoke in sarcy attitude.I made a complaint and at first I was told theres nothing we can do.. We weren't told about the flies before being seated by staff and paid over £50 for what we hoped would be an enjoyable meal out but after speaking to management I did get a refund I know now that there is a fly problem in that area but the restuarant was vile even the bar was covered in them, crawling over the staff and all over the glasses and wine bottles etc I dread to think what the kitchen was like!I think it should be made to close until the problem has been solvedI will never eat there again!

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Natalie L . 2018-06-01

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Went for a meal 3 adults and 3 children. Ribeye steak was dry and inedible, half roast chicken dry and inedible, children's burger was like rubber, children's curries where like water, the only good meal was the tandoori mixed grill. Staff didn't care, we left no with apologies, went and brought rustler burgers which was more enjoyable then the meal, what a waste of money.

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Joanne B . 2018-05-28

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Had an awful time here with my family for my birthday meal tonight. Was fly infested and when we complained I was told there is nothing they can do about it. Truly awful my children couldn’t eat their food and overheard staff saying been Like it for the last two years. I complained to management and suggested maybe they should invest in air con to prevent contamination and possible sickness of customers and was told the company is to tight for that. Was refunded for the meals but not the drinks even though we left those also. Ruined my birthday meal and made my whole family disgusted to the point we all felt sick. Advice :- totally avoid this place if you don’t want flies landing on your food and laying eggs and waiting staff to tell you to basically deal with it. Disgusting service, food and restaurant. Will never visit here again.

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Carly S . 2018-05-26

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Took a night off work to celebrate my wife’s birthday but left halfway through as it was infested with flies. They were moving people who complained into the children’s play area with their meals as everyone was complaining. When complained to the staff they said there’s nothing we can do as the flies come in through the doors. Overhearing the staff talking said it has been like that the last 2 years. Totally ruined the birthday meal. Would never go there again

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Pete S . 2018-05-26

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Arrived after a football final win with a group of 30. We had already reserved tables and pre booked food. Everything was all in place for the group, food came out really fast and hot. Excellent service and welcome. Well done to the team at the Sandpiper will definately be back again.

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griffsonhols . 2018-04-29

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Booked a small get together for Birthday lunch. The Carvery was average and there was limited vegetables available.The gravy was very thin.Should have had a rewards free Birthday Meal but had not been sent to me.Shame as normally food is good. will not have Carvery again.

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Polaris12345 . 2018-04-24

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Visited sandpiper with family for a birthday meal. Very disappointed!! Portion sizes were very poor to start with, 3 of our party of 8 ordered the smothered chicken - awful!! There was not a drop of bbq sauce in sight and the coleslaw tasted like it was past it’s sell by date. It tasted very peculiar indeed and it was discoloured as if it had been hanging around too long. It was incredibly busy and no one came over to ask how our meal was at any point. We hadn’t been to the sandpiper for a long time and will certainly not be going again

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MHAH12 . 2018-03-04

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Went today to the Sandpiper with my girlfriend and my 4 year old son. The desk at the front had a sign advising to find a seat and take your table number to the bar to order. We walked around until we finally found a table near the back. We took our coats off and started looking at the menus and then a member of staff came up to us telling us we couldn’t sit there as children were not allowed to sit in that part. Nobody told us this as we passed numerous members of staff including the woman this member of staff told us we needed to see to be seated. That is not child friendly at all and both my girlfriend and I were made to feel completely unwelcome and embarrassed. After we got told to move we heard a couple at the bar advising they had children in that area also as nobody had advised them. We left immediately and won’t be coming back. Terrible service!

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Andrew F . 2018-03-03

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Today was the 2nd time I've visited for breakfast and yet again it didnt dissapoint. Always pay for full breakfast which entitles you to eat as much as you want of the continental breakfast and you can order what you like for the cooked breakfast. Staff are friendly and welcoming and it's a lovely atmosphere in the morning to go and have a catch up with family over a nicely cooked breakfast.

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ktcornet . 2018-03-03

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Arriving on a bust Saturday evening we were greeted with a warm smile and a welcoming attitude. Shown to a nice table and left to make our choice. My husband had the black and blue burger and I had the chicken burger. Fab!! They cam e fairly quickly and were served both hot and tasty. There was plenty of cheese and salad and the chips were hot and crispy but so lush and soft in the middle. My chicken burger was lovely I doubled up and could not finish the chips but the burgers were large and succulent. Yum!

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kmtudor . 2018-02-06

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I had an email 2 for 1 meal, I booked a table a table for my hubby and myself for last evening 3.2.17, we both ordered Sirloin steak my husband enjoyed his, mine on the other hand was truly awful I couldn't cut it and get a mouthful of beef it was just grizzle even with the knife provided it was rubbish, when the waitress asked us what we thought of the food I told her mine I couldn't eat the steak she said she would tell the chef, the waitress was very pleasant but I had no feedback no apology.We go to this restaurant regularly for the day time meal at lunch, we usually enjoy, I was very disappointed needless to say we won't be going there for an evening meal again, it's not a good price if you can't eat it!!

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nevada115 . 2018-02-04

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Had vouchers through the door so decided to give the place a go. I ordered the lamb shank which was very tasty but the mashed potatoes isn't fresh. I was told that it came in frozen pellet form and was mixed in the kitchen !!! Not nice and ruined the meal. My husband had the rump steak, and whilst the steak was very nice the chips and onion rings looked and tasted as if they had been fried twice. With the voucher the £12 meals worked out at half the price. However, they certainly wouldn't have been worth the full price in either size or taste. Both waitresses serving on the tables were very friendly and pleasant but the one taking the orders needed to find her happy face ...very sullen and miserable !!

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A J . 2018-01-28

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My partner had received in the post buy one get one free voucher and we thought we would take advantage of this offer. Once again excellent quality food and service.

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Polaris12345 . 2018-01-22

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Food is just average, not extremely good value for money. Worst thing is the lack of staff behind the bar. I actually felt sorry for the female behind the bar on Thursday night who was doing her best to serve a large number of customers. A 15 to 20 min wait to be served with one drink is pretty poor.

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BRYAN G . 2018-01-21

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My family and I stopped at the Sandpiper following a trip to Pembrey. We were told that they didn't have anywhere for us to sit except the bar, the play area or outside. This was followed by the statement that the children were not allowed to sit at the bar. The tables in the play area had reserved on all the tables which meant that we would have had to have gone outside! Bearing in mind it was cold and January. There were a lot of tables where no people were seated and no reserved signs were on. We were not told how long we would have to wait if we wanted food. The kids had a hot chocolate and adults had coffee and sat at a table near the bar. The kids were not running around or causing trouble just warming up with a hot drink. A lady came and told us they were not allowed to sit at the bar and that they could go outside or into the play area. We informed the waitress that the tables in the play area were not available and that it was cold outside (she went to check at this point. Almost as if she thought we were lying). She returned and told us that we were right about the tables in the play area but the children were not allowed in the bar area. At this point it felt like we were being kicked out. Next time we will go to the Beefeater in Pemberton. We were made to feel that we were not welcome. We would have paid for 5 meals and would have happily waited for a table had they not been so rude.

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315jof . 2018-01-19

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overall good ...food ok but it was a buy one get one free so just as expected....we ate it no complaints..staff lovely...we like the walk around the lake before and after the meal .and the sea ...walk out the back and onto the outside area and turn left and then follow the lake around to the right .keep going right around the lake ...you will see a path above go up and join this and follow around to the left..up a hill and bingo the coast line ..there is even a bench or two to sit on...lovely it is looking out over to the gower and llanelli bay....bliss a good way to walk off the diner without getting the feet muddy lol..overall i like this place

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wendyh542 . 2018-01-03

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Often very busy on this occasion we had no problem being seated in the quiet area. Good selection of pub style food, and the menu does get changed at various times of the year. Fish and chips is a good choice and I also like the Beef & Doombar pudding. waiting staff are very friendly and ours on the visit was Justine gave us a warm and efficient service. There is a childrens area so families are welcomed too, with a childrens menu available.

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andrew t . 2017-12-20

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Being attached to a premier, imagined that this pub would be fully family friendly. However, we struggled during our visit as it was busy and with no tables available, our kids were unable to go in to the pub for a drink. We ended up having to sit in a sort play area and three of the kids with us were teenage (ish). Drinks we had were good with well kept guiness and good novelty cocktails. Guess we would need to ensure that we had a table reserved if we were to return.

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louiserog1 . 2017-12-19

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On arrival we were seated in the quiet end of the Sandpiper. The service as always was polite friendly and helpful. After ordering the food came quite quickly and oh was it lovely. Two fish pies and a shank of lamb which fell off the bone just by looking at it. As there was a two for one deal on offer I requested a second shank of lamb. This served up and covered for the journey home. No desserts this time but the ones we saw looked really tasty.

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kmtudor . 2017-11-22

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Very friendly waitstaff, who do their best. Food is usually there within 5 -10 mins. On the only occasion it took a little longer the place was heaving and they came and apologised for the delay. Would recommend their fish and chips - my favourite, always freshly cooked. If you are more health aware they do a great baked salmon with veg.

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Marigold186 . 2017-11-02

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I met a friend for lunch today 14/10/17 and ordered fish and chips .. and my fish was so overcooked that the fish itself was crunchy .. I wasted over half of it .. when this was mentioned to the waitress she was very disinterested.. if it had been really busy I would have been a little more forgiving but it was very quiet there! Won’t be going back there anytime soon It won’t leave me post this without rating it .. my rating is ZERO!!!

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maggie-moo68 . 2017-10-14

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Well here we are again, vouchers in hand and ready for a nice meal. The waitresses as usual were polite friendly and helpful. We decided on the new pies range this time and the steak and ale pie with a cobbler topping was lovely. The gravy was rich and thick and the cobbler fluffy and tasty (although the first one was rock hard) no deserts this time as the mains were very filling and the veggies plentiful and the potatoes were very nice. All in all a lovely meal.

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kmtudor . 2017-10-03

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Family Sunday lunch for 4 adults and a child, the prices are reasonable we decided to pay £1 50 more for extra meat on a larger plate. The soup start was tomatoes plus a roll however there was no other choice available and 2 of our group didn't like tomatoes so ended up with a roll. There was a choice of beef gammon and turkey with a reasonable selection of vegetables with gravy. Sauces were available apart from mint which had run out at 1250 when pointed out the staff said there wasn't anymore. The food was ok slightly undercooked roast potatoes a tuff beef. The staff were pleasant but we will not be returning anytime soon.

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william1902 . 2017-09-11

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Visit here the other week, and there were a few of us, and to be honest I was disappointed. Both my partner and I meals were stone cold, and weren't as stated on the menu, and the meals themselves weren't that great. We ordered dessert and I had a salted caramel sundae, yet when I tried it, it tasted like a plain caramel sundae there was nothing to it the set it apart. Also we had to pay to use the kids indoor play area which isn't all that big, and it's the first Brewers Fair I've ever had to do that at, considering there was 7 of us having meals surely the kids could of played for free. Honestly I think I'll give this place a miss in future.

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martincase74 . 2017-09-10

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I have been to the restaurant a few times and it's usually satisfactory food wise but always decided to go as it was good for children!, but not on this occasion! My whole experience has put me off going there for life! Firstly I went in with my 4 month old baby and my 21 month old son! The older lady at the till wasn't the usual I've seen previous! Honestly have no idea why she has a job in the children's section! Anyway I pay the £3 for my 1 year old to play and go and sit and decide on food!, this said woman obviously has a terrible memory and shouldn't be working in this job, first she forgets I've already paid for my child to play and questions me on it, then when meals were given my sons didn't arrive so I asked where it was, the response made me feel like a criminal " I don't believe you ordered two kids meal" "are you sure you ordered two", (just to confirm one of the other guests at the table had a child's meal also!, I literally had to show her my receipt to prove I wasn't trying to get a free meal! So this being the second time I was questioned on paying I was getting a little agitated and felt judged!, then in the play den the children being children got the crayons out and had put them on the floor, this said lady comes over huffing and puffing shaking her head as if we have some unruly children for getting some crayons on the floor in the play den!, she's getting all agitated because apparently the children shouldn't be making any sort of mess in the play den! Now she's continually looking over at us and shaking her head! Then she goes out of the big heavy door and lets out my friends 2 year old! My friend grabs her son and looks up to find again this said lady shaking her head at her! The judgment from this staff member is horrendous! My friend did confront her and told her to not shake her head at her as she's was a bright one for letting a two year old walk out, to which she replied "your children is your own responsibility" , now I agree our children are our responsibility which is why the child was caught before even leaving the grounds but why on earth would you let out a 2 year old! It seems she had it in for us from the start and wanted something to happen! As a lady working in the children's section of a restaurant maybe she should have a little more of a caring nature towards children! Not to mention she then got a colleague to come and observe us leaving! Absolutely disgusting! So not great food but worse of all terrible service and horrible judgmental staff member!

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U4221OOsuzannes . 2017-09-08

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Sat outside on a lovely day overlooking the waterpark. Had a lovely bowl of chips, cheesie garlic bread and berry cider. A lovely way to spend an afternoon.

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maryprice0 . 2017-09-06

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A birthday meal was booked in advance. Excellent food and service as always. After meal we all sat outside in the sun

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Polaris12345 . 2017-09-06

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The restaurant was quite busy on a Saturday night, but the service was still prompt and efficient.The food was very tasty and good value for money, and the menu is so comprehensive that some of us had difficulty deciding what to have !Very pleasant surroundings both inside and out, in a very family-friendly environment.

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RobLuton . 2017-08-05

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Booked Birthday lunch for young family member.We had received buy one get one free vouchers in post and used for party of 6We all had different meals from menu and all food was very good and due to vouchers was exceptional value. Would recommend

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Polaris12345 . 2017-07-25

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Stopping next door at the Premier Inn, we took full advantage of the breakfast for the couple of mornings we were there.The staff were so friendly and helpful, explaining where everything was and always on hand to assist.The cooked breakfast was extremely good, with a wide range or choices.. and even better when it came to quantities. The views over the lake whilst eating just made it even more enjoyable.After a hot morning on the beach we also took advantage of the refillable soft drinks and ice cream sundaes. Highly recommended to everyone, especially families.

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Tim L . 2017-07-21

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Visited recently with friends. Great atmosphere and staff are attentive. Great also with sandy water park out the back of the restaurant. Food is lovely, mixed grill is very filling and tasty. Good value for money as well. Just one point of note however, if you're planning for a quiet visit with friends/ family/ partner etc then just make sure you don't go on pub quiz night. You won't be able to hear yourself think let alone hold a conversation. Just an observation. Overall great restaurant and visit frequently.

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Gazh51 . 2017-07-21

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We took advantage of a meal deal from the Premier Inn where we were staying. £23.99 for a two course evening meal with a drink and a full breakfast the next morning.Our table was booked via the Premier Inn and at 7.30pm on a Sunday evening it was very busy, but we were seated quickly and advised that there was a half hour wait for food. In the end it was about 20 minutes. The food was good. The breakfast the next morning (included in the meal deal) was good with a hot cooked to order choice of bacon, eggs sausage etc. There was a good choice of fruits and cereals etc too. Pleasant helpful staff and clean premises.

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Blueaerodynamique . 2017-07-05

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Visited this place several times. We usually choose to go here because it has a very good soft-play area for the youngsters to entertain themselves. Our last visit was with 6 adults on a busy (rainy) Sunday. We showed up without reservations, still got a table and food was served fast. Food wise, don't expect anything beyond the standard BF grub, but it is prepared better than others we have visited in the past. The draught selection could be better.

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The_TCs . 2017-06-28

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We have had a lovely family meal (4 adults and 7 children), half the family had the Chef counter - Fish and Chip and half had off the menu and children's menu, everybody left feeling full and satisfied and really enjoyed. Children loved their desert , would definitely be back, as in-between the meal the children played in the playcentre and park and had lots of fun. Thank you for a lovely family and happy memories ...

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leyanne29 . 2017-06-02

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We came here after a pre-school sports event. We were 7 adults & 8 children.mwe had booked a table, which was ready & waiting for us. However we decided that we wanted to sit inside the indoor play area, they agreed to move our table with no fuss or hassle.The food, once ordered at the bar, arrived quickly. For cheap, 2 for £10 meals, they were really good & the portion sizes were large. We all received our food & had no complaints between us.There is a great indoor play area for the kids, £3 entry, plus an outdoor play park, so is place can get really busy when the weather is nice.The location is lovely, right by the sandy waterppark, overlooking the lake. It has a lovely outside seating area too.Overall, if your after a cheap meal, somewhere to take the kids & you don't mind it busy, with lots of screaming kids!! Thenthis is the place for you.I would return, as the food was good, but probably not when the weather is good as it gets too busy!!

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Taztrip2014 . 2017-06-01

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Two meals for £8.99 is great, the fish is lovely and if you pay another £1 you get a much larger fish - cant fault it. The chilli is tasty too with fresh chillies on top to give it that extra kick. Always busy here and good location too - you can take a walk around the lake or site outside and enjoy the view.

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711lisaj . 2017-05-29

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Great little cheeky menu up u till 6:00 pm Lovely view of the lake where you can walk around later Good choice Brewers after loyalty cards

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Kathleen H . 2017-05-10

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