Yr Hen Dderwen Wetherspoons in Carmarthenshire

Had a lovely meal at wetherspoons carmarthen came in after attending a Christmas event food was hot and well presented everyone in our party was happy

We had a traditional breakfast here at 9.30am on Sunday 17th November and the service was second to none. A young girl ran the whole restaurant on her own and she was extremely competent, polite and efficient. Even the coffee machine was filled and working x Breakfast was good too 👍 Lovely to have a positive experience

On arrival staff were friendly. We placed our order and sat down to our table. After waiting 40 minutes we asked why the food was taking so long, we were told that we had been told when ordering food had an hour delay - we were not informed of this when placing our orders. Had we been we would have probably gone elsewhere. When the first two meals arrived the plates were extremely hot but the food cold. My nan had a steak and kidney pudding with mash and mushy peas, the pie was piping hot but the mash and peas were stone cold. We complained about the food temperature but the staff member didn't seem to care. On the burger my auntie had the chips were cold and the burger barely warm, again they didn't care. Twenty minutes after their food arrived the rest of the table got their order (four of us) we had four burgers. The burgers were just about warm and most of the chips cold. After complaining the chips were cold on three of our four meals they got the kitchen to do a small bowl of chips for us which were warm and done in about five minutes, which was great and the only slightly redeeming thing about the whole visit. My partner's meal was incorrect and missing components from the burger. They called the kitchen to send up the missing pieces from the burger including bacon which was cold, he went back to complain that they hadn't fixed his order and just given him cold bacon to add to his burger. They told him "that's just how it is". After making several complaints about the food and issues with almost every order all we got was a small bowl of chips, no apologies, no ownership of the mistakes, no reduction on the bill. We were so angry to have paid full price for several cold meals, had we not waited an hour to receive the food and were starving we wouldn't have eaten it but I doubt we'll ever be returning after today's service. I appreciate there are bad days and things go wrong, we could have handled the cold food if the customer service had been decent but to have poor food and poor service and in some instances rude staff it's just not acceptable. Very disappointed

What a great Spoons which I recommend highly.

Will never again step foot into this place again ! The food was absolutely disgusting! I think a toddler could have cooked better to be honest !

It’s a Wetherspoons! Food arrived in 10 minutes or so but drinks ordered with it came 40 mins later, long after we finished it! 2 visits to bar in the meantime got a ‘it’s coming soon’ followed by apology when they eventually arrived which was unacceptable. Come on Wetherspoons, get enough staff to cope with demand!

Good food and drinks for a good price, worth a visit

Food and drinks are okay but it is always untidy and dirty here. The upstairs always looks like it has been ransacked and the toilets are unclean.

My wife and I always call at the pub on our occasional visits from Swansea and can't believe some of the awful reviews. Our observations are always extremely positive. On a Tuesday lunchtime in October, we couldn't help but comment how spotlessly clean and tidy everything was. Nothing was left on tables very long, condiments containers were cleaned and tidily lined up on the shelf and toilets were superbly spick and span. Food and drinks were served promptly and always spot on and hot. We regularly visit most Wetherspoons in South Wales and we would rate Yr Hen Dderwen the cleanest and most welcoming of them all, and this if from someone who's friends refer to as Mr. angry!

We didn't eat but service was fantastic. Would visit again

Really good sized pub which looked as though it had a terrace as well as a beer garden but not sure. The service was really quick and the food was hot and well prepared. There's the normal great spoons menu with something for everyone. The best carpark is St Peters just up the street.

Fantastic food serviced quickly

Lack of bar staff leaves you queuing and after ordering food and paying told that there's a 45 min delay as your drinks were presented! Cancelled my food and drinks and asked for a refund. Lack of staff is always an issue at the bar

I’ve just had the most surreal experience: I’ve been asked to leave Wetherspoons for being rude to the staff! The bar was empty and the two female staff were talking together at the far end of the bar so I tried to call their attention in the normal way, waving and looking their direction, this didn’t work so I politely called out “Yohoo ladies, excuse me” apparently this is rude and the manager, John Beaney upheld the complaint and I was ejected. I will be taking this matter further; Mr Beaney, you have a dreadful attitude, I will be making a formal complaint.

Good food, good prices. Friendly and quick service. Lots of seating and good central location.

We love a Wetherspoons, but this one was the worst. Massively understaffed... Tables full of plates where the customers had left but the staff hadn't cleared the tables due to them having to serve other tables. We waited 30 minutes for our drinks to be delivered when we ordered off the app. No fault to the staff - they were lovely but so over worked.

Staff are friendly and helpful and the food is great

Food good Staff competent and helpful

We'd been told not to stop in Carmarthen and took that as a challenge. We stopped in Carmarthen. Challenge accepted. We'd been told that Yr Hen Dderwen was worth avoiding. We went to Yr Hen Dderwen. It was worth avoiding. Yr Hen Dderwen or 'The Old Oak' is named after Carmarthen's Hen Dderwen, or Old Oak. The Priory Oak stood in Carmarthen for over 300 years, which ironically was the last time some pf the tables in the pub were cleaned. After 'enjoying' a coffee in the place, we came to realise that it might not be a bad idea to replace the pub an new Old Oak. The staff were going through the motions, the pub was tired, drab and we were deeply unimpressed by our visit.

Cheap beer but not enough staff. Tables were left cluttered with discarded plates and cutlery for ages. Not a pleasant experience

Full english and chips and a pint for £1.20. What's not to love?

Not the best Wetherspoon that I have visited. The member of staff that served us was, very slow and made way too many mistakes with the order; not only ours but the customers infront of us also. Pouring wrong drinks giving wrong change etc. On top of the fact that we had to order one drink at a time because she couldn't remember more than one at a time and even then we would we had to repeat the orders a few times.

Popped in for a quick drink while exploring Carmarthen yesterday sat upstairs on rooftop terrace . Food looked and smelled so good ordered a wrap and chips with a pint of carling for about £6 50 on the app. Quick efficient service, food was hot and delicious. Enjoyed so much went back today for a cuppa, under £3 for 2 cups which were refillable. Can't fault anything!!

For a Wetherspoons it is good. The prices are good and the food is nice. It is in a good location just by the castle. There are a few paid car parks not far away.

Not a good experience. The food was bad. The chicken could have been used to repair the sole of your shoes. It was very busy but still no excuse. I have been to loads of Wetherspoons and this has definitely been the worst buying a long way.

Shocking. Waited over an hour.when eventually came if was cold. Absolute shambles.customers leaving. We did after getting our money back.waitress in tears she was so stressed so short staffed.manager was nice enough.did apologise.always use wetherspoons but will give this one a miss.

It's the same as all the rest if u want cheap bear and plastic atmosphere

Usual good service, food was good quality for a reasonable price. Portion size was smaller than usual. Beer was great!! Friendly staff. Chilled atmosphere although a party later in the evening were seriously noisy😁

Had money spent on the building so very nice inside. Food came and was cold though

Don't get a breakfast from here, bacon was rock hard, egg was like rubber and cold, beans were cold, hash brown relatively warm, presentation on the plate was awful aswell seemed to have justbeen chucked on the plate, I know it's just a breakfast but least try and make it a little appealing to the eye. Would not recommend at all

Waited nearly an hour for food. Overcharged, which was rectified. Adult meals came 25 minutes before child meal. Jacket potatoes were okay but chips were rock hard. The apples that should come with child meal never turned up! Grubby interior.

Amazing place, great service, I even met my soon to be wife there!

Waited an hour for food to come and they brought the wrong order. I wouldn’t care so much but I was out with someone with special needs and diabetes. Just not acceptable. The bar/waiting staff are great just rushed off their feet. I advise the staff to just leave and get a job that actually pays you well and is less stressful. You clearly aren’t treated well or have else you wouldn’t be so short staffed.

Put me in hospital for two days with gastroenteritis. Been warned about Weatherspoons. Should have listened. Avoid at all costs

The manager happily accommodated us with our guide dog even though it was evening rush hour on a Saturday i ordered the chicken shwarma it is was quite delicious. Others went for salad and gave similar 👍

Ordered nachos , when they arrived i thought these are probably the worst I've ever had. Avoid!!!!!!!

Waited over an hour for food, cancelled as they hadn't started cooking the order. Understaffed, in the hour we were there lots of the tables still had the empty plates from when we arrived

There is a good selection of Welsh beers which keeps us coming back to the pub. The staff are efficient and helpful. Angharad was a gem and looked after us well.

Thursday night 730 pm and the only clean tables are in the bar area. Server brought our drinks and didn't even grab the dirty dishes next to us. I know they are busy with the roof top and maybe short-staffed but where is the manager? Why have been sitting here and watching people leave because there are no clean tables? We have returned to Carmarthen. This time I ordered pepperoni and added ham pizza. Pizza arrived, it was tasty but there was no ham and it was doughy.

Nice little Witherspoon's in Carmarthen town, lovely breakfast give it a go, nice staff, disabled toilets were spotless

I think this must take the award of, worst Wetherspoons in Britain.The food is awful the service at the bar is a joke.The tables are littered with empty plates and glasses, it's so bad that regular boozer Scott has taken it upon himself to clear the tables.

A busy Saturday as usual, and as usual, not enough staff to serve. Waited over an hour for food, finally left with a refund pending 3-5 working days for the food that we never received. Plates stacked up on tables by all customers just to find a seat as the staff have no time to clear them (although I'm sure when they go to the tables delivering drinks, they could take a few plates back with them). Many people left the bar after waiting over 15 minutes to be served at the bar for just drinks. For a busy pub, they may need to re look at staffing and the way they operate

In all fairness I had a refund for the food but seriously the chef needs replacing. Meal 1 orders beans came without. Meal 2 order peas, came with beans and had a grey hair on plate. Meal 3 ordered medium rare sirloin steak and steak came cremated. Meal 4 ordered rare sirloin steak and steak came cremated and was horrible chewy burnt - looks like the chef does one type of steak burnt and over done. Meal 5 probably the best meal of the 5 but again over done steak. Oh and I waited 20 minutes to buy 2 cokes at the bar! Very disappointed as we were watching a show across the road and didn't have time to get more food.

As always great value food and drink. Great rooftop veranda.

Fish was delicious but sadly the hardened microwaved peas and cold chips didn’t do it for me. If you want fish and chips go to a chippy. Bad choice, should’ve known better 😟

We had been looking for hours for a place to eat, so eventually decided on a Wetherspoons, not expecting anything great. My expectations were wrong, as it was friendlier than a typical pub, and had the standard cheap Wetherspoons prices. The food provided, whilst not particularly fast, was surprisingly good, surpassed all expectations. The Mixed Grill was amazing, cooked authentically on a griddle, and the meat was high quality, not dry or tough. Would recommend for anyone visiting Carmarthen, as Drinks were also cheaper than any Modern Pub, so a great place to go no matter what you go for.

Nice pub. Staff like to talk instead of serving some times. But are always friendly

Do not use the gambling machines. What a con

Had breakfast and it was of good quality and represented very good value. The place was quiet and relaxing with the exception of loud mouth members of staff discussing at the bar while serving, having a shag. I appreciate no children were present, but listening to two of the LGB+ community staff members discussing personal sexual preferences is totally unwarranted.

Credit where credits due, I had wings and gourmet steak last night, absolutely the best meal I've had in a spoons. Well done guys, spot on 5*'s

Served promptly and good food. Thanks to the staff

Food was luke warm and 2 items wasn't on the plate

Called at Yr Hen Dderwen (The Old Oak Tree)for breakfast for four mornings. The decor is very nice upstairs. Ground floor has plenty of seating. The whole pub was clean and tidy. Has toilet upstairs and ground floor. Recommended if you are in Carmarthen.

Small bright spot on a scruffy main street.

Steak came out raw when asked for it to be rare and curry came out freezing with re dipped chips and Nan dripping in garlic, will not be returning

Friendly staff make for a nice meal not expensive,refills for tea and coffe not for beer unfortunately

Newly renovated with roof terrace dinning

Great beer garden upstairs, but be prepared to wait a loooooooooong time for your drinks (whether you're ordering at the bar or on the app).

Usual spoons cheap and cheerful 😊

Visited with my mother, ordered and paid on app - they brought out the drinks that were part of a meal deal THEN informed us they had run out of our food - we didn’t fancy anything else so was told I could get a refund, which I asked for and they said was processed - found out the next day they had charged us for the drinks.. emailed them, was told they would refund the drinks - STILL WAITING FOR THE DRINKS REFUND😡

I love a Spoons, but since the refurbish this one has suffered from poor staffing. Certainly not all, but the attitude that use to be there from the staff was to help and be of service, now it’s couldn’t give a dam type feel. I haven’t tried the food of late but usually Spoons are a very good pub food . Bar staff need reminding it’s not about them and their mates but the customer.

Great staff and no hanging about

We were full of the oh-be-joyful's when the new manager took over so were anticipating a great mixed grill when we ordered on 14th Apr. Imagine our disappointment when pieces of meat came out burnt at one end and, as can be by the pitiful piece of gammon the end had been cut off altogether. We spoke to the waiter and were told that that was the size and they wouldn't replace any of it. It was more of a shock when we found out that it was the very same 'manager' who was doing the cooking! So it looks like we're back to square one with the standard of cooking and customer approach. Hey Ho. I feed my hens bigger items than that.

Busy place with ok food 👌 the app makes ordering pretty convenient

Stopped here for breakfast a couple of times, recently, on the way to Pembrokeshire. The first time was because there didn't seem to be anywhere where else to get breakfast in Carmthen, but we were pleasantly surprised and enjoyed the breakfast. The second time we went straight there. Excellent value, and quick and polite service.

Batter on the fish was far too crisp for me but otherwise an OK experience

Such a happy place we visit here everytime we come to this part of Wales

And wetherspoons Stills and Wetherspoons

Nice place for a coffee worth a visit

Great Fish and chips and good selection of real ales

Had breakfast here this morning very disappointing breakfast very cold.

Balcony is the Dogs Wotsits! 😁 £2.10 for Pint of Stowford Press! Iechyd da! 😊

Cold food and the happiness staff you will ever meet.. worst weather spoons iv ever been to

Waited a while before I got serve as lady was busy getting glasses, mugs, pop ready for a table, then took it, and I was still waiting before council workers came in, and after 10 min she asked who's next?

You get what you expect for the price. The servers are good and efficient, but they're so painfully short staffed that you're left queuing for ages.

Absolutely no atmosphere. Really very dull.

Service good, but food quality poor. We had a ham and cheese panini that was lacking in cheese and not good value for money

Very nice. Food was good. Place was clean.

Food wasn't the best, but cheap and filling.

Was never expecting much from wetherspoons but being called a “Karen” for saying the chicken burger I ordered was actually beef wasn’t great. When I got my chicken burger they obviously couldn’t be bothered to wang it in the microwave like usual because it was stone cold all the way through. 0 stars all round, shame your drink prices are so cheap

Ordered food for my partner myself and the children, the side dish of curry and chips had early been left under the heat lamps for far too long as the sauce had gone solid, my partners pizza had come out with out the chilli's so when asked for the chilli's to be added they had just been thrown on top instead of cooked in the pizza, they offered to reheat the already burnt pizza, we asked for a fresh pizza, which after being remade had come out half the size of the original one that was brought out, I had ordered a burger which came with a cremated bun and burnt burger patties, so asked for a fresh one that came back just as burnt as the first one, eventually asked for the money back, for the food that had been sent back.

Poor service, rude server. Come back again Same again this time rude and incredibly arrogant server. Last visit.

Excellent service fast and polite food excellent

Good food, fast service, clean and pleasant atmosphere.

Shocking tables not cleaned away,service slow due to only three staff ,food luke warm unable to speak to manager due to some lady making a complaint. Avoid is all I can say.

We had two cups of coffee and back for a refill. For £2.08. Great 👍

Stopped in for lunch. Service was good especially as it was busy. Enjoyed the meal. I had a jacket potato with cheese and coleslaw. I would pop back into this spoons if in the area.

Typical Wetherspoons, great value, quick service, decent atmosphere

We only call in for coffee. Excellent price on coffee and free refills. Have eaten there once, the meal was nice, and was served quickly. Sadly only 1 or 2 people serving at the bar so there usually a wait. Staff are polite and friendly. Too many tables and too close together, in my opinion. Feels cramped. The place is very clean. Toilets are nice and clean.

Had a nice birthday breakfast and enjoyed thank you 🌹

I would definitely recommend avoiding this place. We ordered food on the app, waited over an hour to be told our food had gone to the wrong table, then told they could reorder the food but the kitchen had now run out of what we ordered. We also had some drinks given to a different table. Very disappointed with the service. In the end we asked for a refund, but that takes a few days.

Popped in after shopping for a bite to ear and a pint. American cheeseburger far from American, smaller than McDonald's and very average taste. Mixed grill was also decidedly average. Meats were dry and very bland. Place was busy but its a spoons so the best priced drinks around. I like Weatherspoons and would visit here again for drinks. Definitely won't be ordering food here though as for the price I don't think it's worth it. I'll happily pay a bit more somewhere else.

I recently went on holiday and visited this weather spoons the place was lovely.

Excellent example of a witherspoon pub.

What looked like a great choice breakfast menu turned into about the worse meal I have ever experienced. After spending some time travelling in Canada and the USA over the past twenty years, my friend and I got over excited with the American breafast on the menu. Unfortunately, the cheap pancakes were too chewy to finish , the crispy bacon was far from it, the eggs were over cooked and tastless with hard yokes. However, it was cheap, but not even worth that price. Top up coffees were about the only thing American.

Although very busy not very clean lots of dirty dishes around. Not very tidy. Would not go again.

It's what you expect from a Witherspoons good food nice atmosphere

Waited over half an hour for food only to be served the wrong meal

Nice Spoons in Carms. Good service, just what you'd expect from a Weatherspoons.

Shame some tables weren't cleaned for over an hour on our first visit..it wasn't due to lack of staff..,second visit better