Based on 2.014 opinions finded in 3 websites
Based on 2.014 opinions finded in 3 websites
Nº 649 in 762 in Carmarthenshire
Nº 190 of 204 British in Carmarthenshire
Opinions
What a great Spoons which I recommend highly.
Danny Thomas . 2024-11-01
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Will never again step foot into this place again ! The food was absolutely disgusting! I think a toddler could have cooked better to be honest !
yvonne o . 2024-10-26
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It’s a Wetherspoons! Food arrived in 10 minutes or so but drinks ordered with it came 40 mins later, long after we finished it! 2 visits to bar in the meantime got a ‘it’s coming soon’ followed by apology when they eventually arrived which was unacceptable. Come on Wetherspoons, get enough staff to cope with demand!
David Cross . 2024-10-26
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Good food and drinks for a good price, worth a visit
Bill Kelly . 2024-10-14
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Food and drinks are okay but it is always untidy and dirty here. The upstairs always looks like it has been ransacked and the toilets are unclean.
Jake Harry . 2024-10-13
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My wife and I always call at the pub on our occasional visits from Swansea and can't believe some of the awful reviews. Our observations are always extremely positive. On a Tuesday lunchtime in October, we couldn't help but comment how spotlessly clean and tidy everything was. Nothing was left on tables very long, condiments containers were cleaned and tidily lined up on the shelf and toilets were superbly spick and span. Food and drinks were served promptly and always spot on and hot. We regularly visit most Wetherspoons in South Wales and we would rate Yr Hen Dderwen the cleanest and most welcoming of them all, and this if from someone who's friends refer to as Mr. angry!
Regular Guy . 2024-10-08
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Really good sized pub which looked as though it had a terrace as well as a beer garden but not sure. The service was really quick and the food was hot and well prepared. There's the normal great spoons menu with something for everyone. The best carpark is St Peters just up the street.
Hannah Wild . 2024-10-06
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We didn't eat but service was fantastic. Would visit again
Michaela Cloake . 2024-10-06
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Fantastic food serviced quickly
stephanie webster . 2024-10-02
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Lack of bar staff leaves you queuing and after ordering food and paying told that there's a 45 min delay as your drinks were presented! Cancelled my food and drinks and asked for a refund. Lack of staff is always an issue at the bar
Dorrian Evans . 2024-10-01
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I’ve just had the most surreal experience: I’ve been asked to leave Wetherspoons for being rude to the staff! The bar was empty and the two female staff were talking together at the far end of the bar so I tried to call their attention in the normal way, waving and looking their direction, this didn’t work so I politely called out “Yohoo ladies, excuse me” apparently this is rude and the manager, John Beaney upheld the complaint and I was ejected. I will be taking this matter further; Mr Beaney, you have a dreadful attitude, I will be making a formal complaint.
Marc . 2024-09-27
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Good food, good prices. Friendly and quick service. Lots of seating and good central location.
Rob Dewfall . 2024-09-25
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We love a Wetherspoons, but this one was the worst. Massively understaffed... Tables full of plates where the customers had left but the staff hadn't cleared the tables due to them having to serve other tables. We waited 30 minutes for our drinks to be delivered when we ordered off the app. No fault to the staff - they were lovely but so over worked.
Tim Howells . 2024-09-22
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Staff are friendly and helpful and the food is great
Raymond Griffiths . 2024-09-19
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Food good Staff competent and helpful
Richard Evans . 2024-09-18
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We'd been told not to stop in Carmarthen and took that as a challenge. We stopped in Carmarthen. Challenge accepted. We'd been told that Yr Hen Dderwen was worth avoiding. We went to Yr Hen Dderwen. It was worth avoiding. Yr Hen Dderwen or 'The Old Oak' is named after Carmarthen's Hen Dderwen, or Old Oak. The Priory Oak stood in Carmarthen for over 300 years, which ironically was the last time some pf the tables in the pub were cleaned. After 'enjoying' a coffee in the place, we came to realise that it might not be a bad idea to replace the pub an new Old Oak. The staff were going through the motions, the pub was tired, drab and we were deeply unimpressed by our visit.
Braindamagedbaron . 2024-09-14
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Cheap beer but not enough staff. Tables were left cluttered with discarded plates and cutlery for ages. Not a pleasant experience
Andrew Kemp . 2024-09-13
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Full english and chips and a pint for £1.20. What's not to love?
zed thegreat . 2024-09-07
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Not the best Wetherspoon that I have visited. The member of staff that served us was, very slow and made way too many mistakes with the order; not only ours but the customers infront of us also. Pouring wrong drinks giving wrong change etc. On top of the fact that we had to order one drink at a time because she couldn't remember more than one at a time and even then we would we had to repeat the orders a few times.
Andy H . 2024-09-06
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Popped in for a quick drink while exploring Carmarthen yesterday sat upstairs on rooftop terrace . Food looked and smelled so good ordered a wrap and chips with a pint of carling for about £6 50 on the app. Quick efficient service, food was hot and delicious. Enjoyed so much went back today for a cuppa, under £3 for 2 cups which were refillable. Can't fault anything!!
dizzydebs . 2024-08-30
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For a Wetherspoons it is good. The prices are good and the food is nice. It is in a good location just by the castle. There are a few paid car parks not far away.
Dann T (Ferrgle) . 2024-08-28
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Not a good experience. The food was bad. The chicken could have been used to repair the sole of your shoes. It was very busy but still no excuse. I have been to loads of Wetherspoons and this has definitely been the worst buying a long way.
Carol Smith . 2024-08-24
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Shocking. Waited over an hour.when eventually came if was cold. Absolute shambles.customers leaving. We did after getting our money back.waitress in tears she was so stressed so short staffed.manager was nice enough.did apologise.always use wetherspoons but will give this one a miss.
Linda Hill . 2024-08-23
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Usual good service, food was good quality for a reasonable price. Portion size was smaller than usual. Beer was great!! Friendly staff. Chilled atmosphere although a party later in the evening were seriously noisy😁
tim pethick . 2024-08-20
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It's the same as all the rest if u want cheap bear and plastic atmosphere
Derek Rees . 2024-08-20
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Had money spent on the building so very nice inside. Food came and was cold though
Sharon Mills . 2024-08-19
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Don't get a breakfast from here, bacon was rock hard, egg was like rubber and cold, beans were cold, hash brown relatively warm, presentation on the plate was awful aswell seemed to have justbeen chucked on the plate, I know it's just a breakfast but least try and make it a little appealing to the eye. Would not recommend at all
Geraint Davies . 2024-08-17
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Waited nearly an hour for food. Overcharged, which was rectified. Adult meals came 25 minutes before child meal. Jacket potatoes were okay but chips were rock hard. The apples that should come with child meal never turned up! Grubby interior.
Sarah Smith . 2024-08-16
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Waited an hour for food to come and they brought the wrong order. I wouldn’t care so much but I was out with someone with special needs and diabetes. Just not acceptable. The bar/waiting staff are great just rushed off their feet. I advise the staff to just leave and get a job that actually pays you well and is less stressful. You clearly aren’t treated well or have else you wouldn’t be so short staffed.
Hannah Boo . 2024-08-15
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Amazing place, great service, I even met my soon to be wife there!
Josh Sutton . 2024-08-15
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Put me in hospital for two days with gastroenteritis. Been warned about Weatherspoons. Should have listened. Avoid at all costs
DragonKaty . 2024-08-15
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The manager happily accommodated us with our guide dog even though it was evening rush hour on a Saturday i ordered the chicken shwarma it is was quite delicious. Others went for salad and gave similar 👍
Anirban SinhaRoy . 2024-08-12
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Ordered nachos , when they arrived i thought these are probably the worst I've ever had. Avoid!!!!!!!
stuart hancock . 2024-08-12
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Waited over an hour for food, cancelled as they hadn't started cooking the order. Understaffed, in the hour we were there lots of the tables still had the empty plates from when we arrived
Alastair Richards . 2024-08-10
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There is a good selection of Welsh beers which keeps us coming back to the pub. The staff are efficient and helpful. Angharad was a gem and looked after us well.
Patricia H . 2024-08-10
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Thursday night 730 pm and the only clean tables are in the bar area. Server brought our drinks and didn't even grab the dirty dishes next to us. I know they are busy with the roof top and maybe short-staffed but where is the manager? Why have been sitting here and watching people leave because there are no clean tables? We have returned to Carmarthen. This time I ordered pepperoni and added ham pizza. Pizza arrived, it was tasty but there was no ham and it was doughy.
Lori Austin . 2024-08-01
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I think this must take the award of, worst Wetherspoons in Britain.The food is awful the service at the bar is a joke.The tables are littered with empty plates and glasses, it's so bad that regular boozer Scott has taken it upon himself to clear the tables.
Trevaline E . 2024-08-01
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Nice little Witherspoon's in Carmarthen town, lovely breakfast give it a go, nice staff, disabled toilets were spotless
lj3627 . 2024-08-01
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A busy Saturday as usual, and as usual, not enough staff to serve. Waited over an hour for food, finally left with a refund pending 3-5 working days for the food that we never received. Plates stacked up on tables by all customers just to find a seat as the staff have no time to clear them (although I'm sure when they go to the tables delivering drinks, they could take a few plates back with them). Many people left the bar after waiting over 15 minutes to be served at the bar for just drinks. For a busy pub, they may need to re look at staffing and the way they operate
Jenna McCarthy . 2024-07-27
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In all fairness I had a refund for the food but seriously the chef needs replacing. Meal 1 orders beans came without. Meal 2 order peas, came with beans and had a grey hair on plate. Meal 3 ordered medium rare sirloin steak and steak came cremated. Meal 4 ordered rare sirloin steak and steak came cremated and was horrible chewy burnt - looks like the chef does one type of steak burnt and over done. Meal 5 probably the best meal of the 5 but again over done steak. Oh and I waited 20 minutes to buy 2 cokes at the bar! Very disappointed as we were watching a show across the road and didn't have time to get more food.
Steve Connelly . 2024-07-15
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As always great value food and drink. Great rooftop veranda.
Shane Noble . 2024-07-12
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Fish was delicious but sadly the hardened microwaved peas and cold chips didn’t do it for me. If you want fish and chips go to a chippy. Bad choice, should’ve known better 😟
Lili . 2024-07-04
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We had been looking for hours for a place to eat, so eventually decided on a Wetherspoons, not expecting anything great. My expectations were wrong, as it was friendlier than a typical pub, and had the standard cheap Wetherspoons prices. The food provided, whilst not particularly fast, was surprisingly good, surpassed all expectations. The Mixed Grill was amazing, cooked authentically on a griddle, and the meat was high quality, not dry or tough. Would recommend for anyone visiting Carmarthen, as Drinks were also cheaper than any Modern Pub, so a great place to go no matter what you go for.
Primo Fuze . 2024-07-04
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Nice pub. Staff like to talk instead of serving some times. But are always friendly
Gwyn Tucker . 2024-07-01
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Do not use the gambling machines. What a con
Carl Mason . 2024-06-28
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Had breakfast and it was of good quality and represented very good value. The place was quiet and relaxing with the exception of loud mouth members of staff discussing at the bar while serving, having a shag. I appreciate no children were present, but listening to two of the LGB+ community staff members discussing personal sexual preferences is totally unwarranted.
Malcolm Thomas . 2024-06-21
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Credit where credits due, I had wings and gourmet steak last night, absolutely the best meal I've had in a spoons. Well done guys, spot on 5*'s
Deane P . 2024-06-20
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Food was luke warm and 2 items wasn't on the plate
Dennis Thomas . 2024-06-17
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Served promptly and good food. Thanks to the staff
Aimee Rees . 2024-06-17
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Called at Yr Hen Dderwen (The Old Oak Tree)for breakfast for four mornings. The decor is very nice upstairs. Ground floor has plenty of seating. The whole pub was clean and tidy. Has toilet upstairs and ground floor. Recommended if you are in Carmarthen.
John W Preston . 2024-06-10
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Small bright spot on a scruffy main street.
william riley . 2024-06-09
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Steak came out raw when asked for it to be rare and curry came out freezing with re dipped chips and Nan dripping in garlic, will not be returning
Aaron C . 2024-06-09
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Friendly staff make for a nice meal not expensive,refills for tea and coffe not for beer unfortunately
Phil Smitham . 2024-06-08
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Newly renovated with roof terrace dinning
jon jon . 2024-06-07
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Great beer garden upstairs, but be prepared to wait a loooooooooong time for your drinks (whether you're ordering at the bar or on the app).
Craig . 2024-06-02
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Usual spoons cheap and cheerful 😊
Andrew Wicks . 2024-05-31
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Visited with my mother, ordered and paid on app - they brought out the drinks that were part of a meal deal THEN informed us they had run out of our food - we didn’t fancy anything else so was told I could get a refund, which I asked for and they said was processed - found out the next day they had charged us for the drinks.. emailed them, was told they would refund the drinks - STILL WAITING FOR THE DRINKS REFUND😡
N0t Happy . 2024-05-29
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I love a Spoons, but since the refurbish this one has suffered from poor staffing. Certainly not all, but the attitude that use to be there from the staff was to help and be of service, now it’s couldn’t give a dam type feel. I haven’t tried the food of late but usually Spoons are a very good pub food . Bar staff need reminding it’s not about them and their mates but the customer.
Timothy Lyn . 2024-05-27
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Great staff and no hanging about
Derrick Rodger . 2024-05-22
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We were full of the oh-be-joyful's when the new manager took over so were anticipating a great mixed grill when we ordered on 14th Apr. Imagine our disappointment when pieces of meat came out burnt at one end and, as can be by the pitiful piece of gammon the end had been cut off altogether. We spoke to the waiter and were told that that was the size and they wouldn't replace any of it. It was more of a shock when we found out that it was the very same 'manager' who was doing the cooking! So it looks like we're back to square one with the standard of cooking and customer approach. Hey Ho. I feed my hens bigger items than that.
Ken P . 2024-05-16
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Busy place with ok food 👌 the app makes ordering pretty convenient
BigBadGoth . 2024-05-16
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Stopped here for breakfast a couple of times, recently, on the way to Pembrokeshire. The first time was because there didn't seem to be anywhere where else to get breakfast in Carmthen, but we were pleasantly surprised and enjoyed the breakfast. The second time we went straight there. Excellent value, and quick and polite service.
Tom Kearney . 2024-05-12
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Batter on the fish was far too crisp for me but otherwise an OK experience
Martin Gibson . 2024-05-11
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Such a happy place we visit here everytime we come to this part of Wales
Zoe Hall . 2024-05-07
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And wetherspoons Stills and Wetherspoons
Dai . 2024-05-04
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Nice place for a coffee worth a visit
Karl Greenaway . 2024-05-03
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Great Fish and chips and good selection of real ales
Dave Street . 2024-04-28
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Had breakfast here this morning very disappointing breakfast very cold.
Kenneth . 2024-04-27
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Balcony is the Dogs Wotsits! 😁 £2.10 for Pint of Stowford Press! Iechyd da! 😊
Astro Paradiso . 2024-04-18
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Cold food and the happiness staff you will ever meet.. worst weather spoons iv ever been to
Jason Davies . 2024-04-17
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Waited a while before I got serve as lady was busy getting glasses, mugs, pop ready for a table, then took it, and I was still waiting before council workers came in, and after 10 min she asked who's next?
Yolanda Philbin . 2024-04-14
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You get what you expect for the price. The servers are good and efficient, but they're so painfully short staffed that you're left queuing for ages.
Anon Anon . 2024-04-13
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Absolutely no atmosphere. Really very dull.
Sara Avila . 2024-04-10
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Service good, but food quality poor. We had a ham and cheese panini that was lacking in cheese and not good value for money
Philip Barton . 2024-04-09
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Very nice. Food was good. Place was clean.
Phillip Woodliffe . 2024-03-22
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Food wasn't the best, but cheap and filling.
Rhian Francis . 2024-03-21
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Was never expecting much from wetherspoons but being called a “Karen” for saying the chicken burger I ordered was actually beef wasn’t great. When I got my chicken burger they obviously couldn’t be bothered to wang it in the microwave like usual because it was stone cold all the way through. 0 stars all round, shame your drink prices are so cheap
joe jackson . 2024-03-19
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Ordered food for my partner myself and the children, the side dish of curry and chips had early been left under the heat lamps for far too long as the sauce had gone solid, my partners pizza had come out with out the chilli's so when asked for the chilli's to be added they had just been thrown on top instead of cooked in the pizza, they offered to reheat the already burnt pizza, we asked for a fresh pizza, which after being remade had come out half the size of the original one that was brought out, I had ordered a burger which came with a cremated bun and burnt burger patties, so asked for a fresh one that came back just as burnt as the first one, eventually asked for the money back, for the food that had been sent back.
Ryan Davies . 2024-03-16
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Poor service, rude server. Come back again Same again this time rude and incredibly arrogant server. Last visit.
David Evenden . 2024-03-10
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Excellent service fast and polite food excellent
Anthony McCarthy . 2024-03-09
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Good food, fast service, clean and pleasant atmosphere.
Eric Llewellyn . 2024-03-03
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Shocking tables not cleaned away,service slow due to only three staff ,food luke warm unable to speak to manager due to some lady making a complaint. Avoid is all I can say.
Tina Stephens . 2024-03-03
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We had two cups of coffee and back for a refill. For £2.08. Great 👍
Gillian/Anthony “Tony” Strong . 2024-03-01
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Stopped in for lunch. Service was good especially as it was busy. Enjoyed the meal. I had a jacket potato with cheese and coleslaw. I would pop back into this spoons if in the area.
Clare Cox . 2024-02-28
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Typical Wetherspoons, great value, quick service, decent atmosphere
Mark Williams . 2024-02-27
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We only call in for coffee. Excellent price on coffee and free refills. Have eaten there once, the meal was nice, and was served quickly. Sadly only 1 or 2 people serving at the bar so there usually a wait. Staff are polite and friendly. Too many tables and too close together, in my opinion. Feels cramped. The place is very clean. Toilets are nice and clean.
Libby Rees Barresi . 2024-02-23
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Had a nice birthday breakfast and enjoyed thank you 🌹
Marcus Waldman . 2024-02-09
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I would definitely recommend avoiding this place. We ordered food on the app, waited over an hour to be told our food had gone to the wrong table, then told they could reorder the food but the kitchen had now run out of what we ordered. We also had some drinks given to a different table. Very disappointed with the service. In the end we asked for a refund, but that takes a few days.
Emma C . 2024-02-05
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Popped in after shopping for a bite to ear and a pint. American cheeseburger far from American, smaller than McDonald's and very average taste. Mixed grill was also decidedly average. Meats were dry and very bland. Place was busy but its a spoons so the best priced drinks around. I like Weatherspoons and would visit here again for drinks. Definitely won't be ordering food here though as for the price I don't think it's worth it. I'll happily pay a bit more somewhere else.
ray h . 2024-02-02
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I recently went on holiday and visited this weather spoons the place was lovely.
Alaina Pritchard . 2024-01-26
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Excellent example of a witherspoon pub.
Richard Astley . 2024-01-24
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What looked like a great choice breakfast menu turned into about the worse meal I have ever experienced. After spending some time travelling in Canada and the USA over the past twenty years, my friend and I got over excited with the American breafast on the menu. Unfortunately, the cheap pancakes were too chewy to finish , the crispy bacon was far from it, the eggs were over cooked and tastless with hard yokes. However, it was cheap, but not even worth that price. Top up coffees were about the only thing American.
BrianAlmond . 2024-01-21
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Although very busy not very clean lots of dirty dishes around. Not very tidy. Would not go again.
Lynne Riley . 2024-01-17
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It's what you expect from a Witherspoons good food nice atmosphere
Ian Mcdonagh . 2024-01-10
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Waited over half an hour for food only to be served the wrong meal
Dave Moore . 2024-01-09
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Nice Spoons in Carms. Good service, just what you'd expect from a Weatherspoons.
David . 2024-01-07
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Shame some tables weren't cleaned for over an hour on our first visit..it wasn't due to lack of staff..,second visit better
Deb Renney . 2024-01-04
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We know wetherspoons is cheap and cheerful but for a nearly 7 quid jacket potato with beans and extra cheese this was so shocking we had to count the beans!! 15 beans in total with a tablespoon of grated cheese! Not expecting any improvement from this, but getting it off my chest! Shocking!
Raaa Ch . 2023-12-12
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Tomato and basil soup is the best. As always, Weatherspoons beers are class and cheap.
Steve C . 2023-12-04
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The meals we had this day were, quite honestly, two of the best grills we have had at any JDs, this establishment in particular and we've been frequenting since it opened. There has been a change of manager and my goodness it shows! 'Attila the Hen' seems to have gone, along with the sour attitudes and poor service. More please.
Frohlix . 2023-11-30
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904 Opinions
Give credit where its due walked in very busy we had to wait so had a drink outside then the manager called us early nothing was to much trouble especially as it was school holidays.. Amazing meal partner had mixed grill and I had sirloin couldn't wish for better ...staff need credit as they went above and beyond...going again today booked online this time but we don't mind waiting ..keep doing what your doing
121 Opinions
Absolute shocking new munchy box don't bother any one called to complain and all I got is that's how it comes £25 quid for that crap everything stuck to pizza fell apart and litlerly no chips meat it was vile and I go here mnce even twice a week never again
141 Opinions
Almost didn’t go here due to the bad reviews… glad we did! Staff were nice and food was lovely! Ignore the haters. Highly recommended!
927 Opinions
A lab excellent visit this evening with friends. Great food with no wait all meals were timely measured . The service was 100% and very friendly and polite. It’s nice to chat with someone who thrives to deliver first class service. We had a young lady Christina who served us and was excellent. Ours tables were cleared regularly and we always were asked if we were happy and anything we needed.
220 Opinions
Arrived after 2pm with my 90 y old Mum and my dog on a Thursday Mum ordered the Scampi the Menu described 12 Scampi but only 11 arrived the waitress did rectify this and gave us an xtra one for luck. When I ordered I asked did they have Sirloin steak the lady taken my order said yes I have had the Sirloin steak on two previous visits when my meal arrived it was Rump Steak if I'd known there was no Sirloin I would not have ordered Rump , the food was fine but the attention to detail was poor i regularly pass by as I live in Pembs but work at Glangwilli.