Delivery
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Outdoor
The best restaurants serving British food in Litchard Bridgend South Wales
4 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
76 Opinions in 1 websites
Visited yesterday for Father's Day. Waited 1hr 20 mins for food and ended up walking out. Asked staff twice where our food was, but the Waiting Staff were disorganised and dismissive. No-one came over to inform us if there were delays with the food, and they were still accepting walk-ins up to 3:45pm, when booked customers still hadn't been served. A very disappointing experience for my Dad and the whole family. The food is normally excellent, it's the customer service and complete lack of organisation, notably on a Sunday and at peak times, that lets the place down. Waiting Staff should be allocated to specific tables to ensure customers are served promptly or advised of any delays. Also, some training in managing customer complaints wouldn't go amiss, instead of rude stares and no feedback. Won't be frequenting on a Sunday and peak times again.
10 Opinions in 1 websites
Just visited this Gregg's store and was served by Lyn the manager. She was too busy telling a group of young lads(well behaved) to move if they weren't buying anything. She actually messed up both my pasty requests and gave me 2 pasties that I didn't want. Unfortunately I was unable to go back into store as I was already out of the bridgend area by the time I noticed. Thanks for the poor service.