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The best restaurants in Litchard Bridgend South Wales
18 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
76 Opinions in 1 websites
Visited yesterday for Father's Day. Waited 1hr 20 mins for food and ended up walking out. Asked staff twice where our food was, but the Waiting Staff were disorganised and dismissive. No-one came over to inform us if there were delays with the food, and they were still accepting walk-ins up to 3:45pm, when booked customers still hadn't been served. A very disappointing experience for my Dad and the whole family. The food is normally excellent, it's the customer service and complete lack of organisation, notably on a Sunday and at peak times, that lets the place down. Waiting Staff should be allocated to specific tables to ensure customers are served promptly or advised of any delays. Also, some training in managing customer complaints wouldn't go amiss, instead of rude stares and no feedback. Won't be frequenting on a Sunday and peak times again.
10 Opinions in 1 websites
Just visited this Gregg's store and was served by Lyn the manager. She was too busy telling a group of young lads(well behaved) to move if they weren't buying anything. She actually messed up both my pasty requests and gave me 2 pasties that I didn't want. Unfortunately I was unable to go back into store as I was already out of the bridgend area by the time I noticed. Thanks for the poor service.
4 Opinions in 1 websites
This is a first class award winning fish and chip shop. Fish / chicken nuggets cooked to order. Great selection of pies, fish, sausages, rissoles, curry etc. My great grandchildren love chips and chicken nuggets or pie or sausage form there together with a Slush Puppy. Give them a try!
105 Opinions in 1 websites
Shocking service today. Got there at 11 when it opened, staff member came out at 11:10 half asleep no greetings. There was a lady in front of me who had booked for 11:15 she told the staff member who then went into the back for another 5 minutes then came out got the lady and took her to her table. Another staff member was just staring at me and my partner. After the 1st lady was seated the staff member came over and said we’re not opening today until 12 now. The other lady booked but we you haven’t so we can’t seat you! Did not make sense as they would have been cooking for the other lady and her table anyway?! There were no signs to indicate this and online it says 12, no sorry or anything. Shocking attitude and behaviour, could have told me at 11:10 you when you spoke to the 1st lady not let me stand there for another 5 minutes!