Based on 543 opinions finded in 1 websites
Based on 543 opinions finded in 1 websites
Nº 169 in 403 in Bridgend
Opinions
The only problem I had was due to the restaurant next door there is barely every any parking. But over all the hotel is the best in the area. Highly recommend
Otto van Heerden . 2024-10-21
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Great location. Friendly staff. Really enjoyed our stay
Chris Coupland . 2024-10-21
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Great place, walking distance to the designer village. Miller and Carter next door. Rooms are tastefully decorated, bathroom very clean. Breakfast amazing, lots of choice for everyone.
Emma Smieja . 2024-10-01
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I recently stayed at the Premier Inn Bridgend Central, and my experience was fantastic from start to finish! The room was clean, comfortable, and well-equipped with everything I needed for a relaxing work stay. The location is convenient, making it easy to get around with a restaurant and Sainsbury’s in close proximity. A special thank you to Lauren at the reception—she went above and beyond to make me feel welcome. From the moment I arrived, Lauren was incredibly helpful, ensuring my check-in was smooth and answering all of my questions with a smile. Her warm and friendly attitude truly set the tone for a pleasant stay. I highly recommend Premier Inn Bridgend Central for anyone looking for excellent service, comfort, and a welcoming atmosphere. Thanks again to Lauren for making my visit memorable!
Sangeetha Menon . 2024-09-29
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Our room was 102 we arrived Aug 24th 2024 Bank Holiday Room was full of flies as I'm in Housekeeping business myself and have been for 32 years the room wasn't cleaned to specification!!! Shower door all water marks hairs in sink yuk!! 🍅 ketchup sachets on the floor cowebbs Bathroom mirror totally not cleaned hair crips on the floor i could literally go on!! So much for a good nights sleep we were right next to the main door which i understand people coming or going!! All i can say staff in the breakfast area was friendly and cooked breakfast was good downside along 40 minute wait on the Sunday morning for it. Wont be staying here again I've stayed in many premier inn all over uk this has to be the worst. Really needs a good deep clean!!!!
Debra Hall . 2024-08-30
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Lovely comfortable and clean. Shops, petrol station and food a 3 minute walk away, perfect overnight stop over point. Hdmi point in rooms so bring your PlayStation or fire stick.
Dave Neale . 2024-08-28
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Typical Premier Inn hotel, clean, family friendly and a good location (Bridgend Designer outlet).
Zaheer Laher . 2024-07-26
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This hotel is located just off the motorway, and right next door to a supermarket, restaurants, a cinema and the MacArthur Glen Shopping Outlets. The hotel is not new, but despite looking a bit tired outside has had a recent refurbishment inside, and the Premier Plus rooms whilst not the largest we've stayed in have all the features you'd expect. BUT - and it's a massive but.. the staff here are just fabulous. Friendly, welcoming and attentive, and nothing is too much trouble. It is genuinely like staying with friends, and a special mention to Linda and Sharon in the breakfast room, who are just wonderful. Even though we didn't have our room cleaned during our stay, the ladies were so helpful fixing our coffee machine and again, couldn't be more helpful. We would absolutely stay here again - it may not have a sea view, but it's not far from most things you could need. It makes a great centre for a short break, and a nice place to come back to. Very comfortable, a great night's sleep. Thanks so much everyone for a lovely weekend!
Darren Pearson . 2024-07-21
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Staff was rude on reception,room was OK not very big considering it was a family room
Louise “Lou” Hou . 2024-07-15
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Rooms are very good for price but the only downside is that they aren’t very spacious. Food is extremely delicious, however eggs are very greasy and you can only get sides you have to wait for food.
Jadon Olanibi . 2024-07-14
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Helpful and friendly staff, great location, spacious and clean rooms.
Julieta Zlatanova . 2024-05-29
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A perfect location with lots of things to do in the area. Sharon in particular made our stay so enjoyable with her bubbly personality and kindness.
Jo Marr . 2024-05-28
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We traveled up from London/Surrey for a wedding, staff were lovely and very helpful with anything that was needed! The breakfast was outstanding the lady (Sharon I think her name was) was amazing in there kept everything moving. Food was hot and cooked to order 5stars
Debora Cruttenden . 2024-05-20
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Very convenient for shopping at retail park. Great breakfast. Harvester next door for good meal. Staff very friendly and courteous.
Jean Chatterjee . 2024-05-12
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It's a Premier inn, you always know what you are going to get. If you are a light sleeper, keep away from room 307 as it next to the lift motor room. It didn't bother me and I had a good night's sleep
Andrew Lord . 2024-05-03
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Great location. The service was great. This is the first Premier Inn ever where I got 2 card keys for our room. The room was clean and tidy, the walk in shower was excellent easy to use and lots pressure. The only minor downside was the lift signage, at bit misleading. We booked a table at the Harvester next door. The service was a bit slow but the food was good. Good location next to the cinema and shopping complex.
Gary Read . 2024-04-22
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Hotel is decent. Rooms nice. Staff friendly with plenty of parking for work vans. Only downside was the harvester pub next door. Food was poor but was told this is being turned into a Miller n Carter soon. Sainsbury, designer retail Park, cinema etc all next to it and right off the motorway.
Matt O'Connor . 2024-04-14
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Great for shopping and Bridgend area. Stayed to explore the Bridgend County area. Excellent location, on the M4 junction and next door to McArthur Glen shopping outlet. The staff were very friendly and helpful and the room was comfortable and clean. The Harvester next door served up some delicious dinner and dessert. The only thing, they don't open until 9am, so had to go elsewhere for early breakfast. Apart from that very happy. Would stay again!
Suzanne Smart . 2024-04-08
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Excellent place to stay, polite and friendly staff. Rooms were fantastic, clean and we had a peaceful night. Wish we had stayed couple more days. The breakfast experience was entertaining, food was top notch, kids loved it.
Sri Kaza . 2024-04-05
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Grateful for Hayleys assistance with the room for my wife who is disabled
Carl Saunders-Jones . 2024-03-26
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Paid for premium room, premium room stunk of cigarettes so was placed in regular room, no refund was offered and the manager attempted to charge us more by saying the room was more expensive on the day we had the room transfer
James Broughton . 2024-02-23
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the breakfast was awesome the lady serving food was amazing food was beautiful the only problem was lift was broke
Shaun Cranney . 2024-02-18
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The room I stayed in was clean, comftarble and had everything needed, the staff were friendly and the location very convenient
Mark Jones . 2024-02-12
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Breakfast staff loverly made us feel so welcome receptionist very helpful great for Arthur Glen shopping centr
Nina Gregory . 2024-02-11
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We stayed in one of the new rooms downstairs, very nicely done, but a tad on the small size, not a lot of room to move around, otherwise a very nice stay.
Barbara Gray . 2024-02-11
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Situated at the centre of social amenities, i.e., sainsbury's, KFC, fueling station, odeon, bus stop, etc
Njamba Chinga . 2024-02-09
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12.49 Friday 30th August. Very rude customer service. The lady who was clearing the tables asked if we were buying another coffee. We'd already bought one each. I'd finished my wife had not. Said they were running a business!! So rude and possibly racist