Pizza Hut in Bridgend

Shocking service today. Got there at 11 when it opened, staff member came out at 11:10 half asleep no greetings. There was a lady in front of me who had booked for 11:15 she told the staff member who then went into the back for another 5 minutes then came out got the lady and took her to her table. Another staff member was just staring at me and my partner. After the 1st lady was seated the staff member came over and said we’re not opening today until 12 now. The other lady booked but we you haven’t so we can’t seat you! Did not make sense as they would have been cooking for the other lady and her table anyway?! There were no signs to indicate this and online it says 12, no sorry or anything. Shocking attitude and behaviour, could have told me at 11:10 you when you spoke to the 1st lady not let me stand there for another 5 minutes!

Awful place, staff non existent and a manager who just didn’t give a damn. After being shown to a table my wife asked for a cup of tea and was told there was no milk and the manager has gone out to get some. We ordered bottomless drinks instead. Went to salad bar it was pathetic and blue cheese sauce tasted of vinegar. Bottom less drinks were only diet drinks. Pizza arrived what a sight such a small amount of toppings you could see the base through the pizza. Next to no parmisan and base was like cardboard. We did complain but were told it’s cutbacks. The bill was over £30 and my wife only actually ate 1 slice. Will never go to Pizza Hut again. Complained online to Pizza Hut but again no reply. Would not recommend using this place.

Absolutely awful - ordered a pizza for delivery and it never turned up and they didn’t answer the phone when tried to contact them or when they did they hung up straight away. Never ordering from this awful place ever again! Awful staff with awful communication - shame on them!

Should have know something was wrong by virtue of the fact that the place was half-empty during lunchtime, whilst people were queuing for Nando's next door. Last time I came here the staff were friendly and attentive. This time, the bored,sulky teenager looked at me like I was from another planet when I said I wanted her to take my order. She insisted that we should order online and when I said that I would prefer to order manually, she went off and said that she would have to get someone. She never came back so we ended up ordering online, while the 'servers' stood in the corner chatting. The app even had the nerve to ask if I wanted to give a tip - the 'server' had done nothing! Food was okay but the place needs decent staff and an attitude change; you cannot get a server to take your order. I was half-expecting them to ask me to go to the kitchen and cook the meal myself!!!!

Gutted that there were NO gluten free options- surely not difficult to have some bases in the freezer? Or even be asked if we had dietary needs before sitting down. Male member of staff was very apologetic and good however the girl there was very disinterested. Salads were awful and had a film like substance on the top. The pizza was pretty decent and my partner had to eat chips. Overall - joke.

Took my disabled friend who's dad is in hospital for a day out to his favourite place... No ID no entry broke his heart...

If you were thinking of having a quick pizza with friends before shopping then don’t bother... genuine the SLOWEST serving place on earth. Waited 30/40 minutes Per buffet pizza, the pizza is only 4 small slices at a time. In the end we left still waiting for 4 orders of pizza. TERRIBLE

We decided to go to this Pizza Hut for a meal just before going to the Cinema - WHAT A MISTAKE!!! The staff seemed very tired and disinterested and during the time we were there, a number of customers got up from their tables and waited for long periods by the tills to pay! The waitress got my order completely wrong and tried to overcharge us by £8.00. The Pizza was cold and the base was so extremely tough that it was impossible to cut it with a knife THE WORST PIZZA I HAVE EVER HAD! - NEVER AGAIN!!!

We decide to have pizza for a change. Service was brilliant Food was warm and we was looked after by Abby 0. Thank you for the lovely welcome and service. We will be back 😀

Very rude staff who for some reason do not know what has been ordered on the app for the take away menu, then asked to check my order and slamming down the lids and walking off. I will never use this restaurant chain in future, very disappointing

Late on delivery, unhygienic place. Staff never wash their hand in their. Unfair with staff. Never pay last payment for their staff when they leave.

2 of us visited today (1 adult 1 child), arriving early at about 11.45am. We were seated quickly and our order taken promptly. The buffet was ready and well stocked initially but wasn’t topped up very often leaving a limited choice at times. The fizzy drink machine broke after we’d had only one glass of the refillable option. The manager happily refunded this from the bill. The toilets were broken and completely closed which would have been nice to know before we were seated. Not a problem for us, but it was for some families with younger children. When we left there was a considerable queue of people waiting to be seated despite there being plenty of empty tables. There didn’t seem to be enough staff to cope with the number of customers - poor planning from a management on what was always going to be a busy day.

We could not have been more impressed with the service we recieved from the staff member on shift. He was polite, very friendly, helpful and made us feel very welcome. I forgot to ask for his name but we had a conversation with him about him starting a barbers course soon. We were at the restaurant on Monday 9th at around 4:30pm.

Went in with my girlfriend today (28/11/19) lovely staff especially the waitress that served us. Really fast service and great food. Would highly recommend.

Had a dinner with my partner. We had the Meerkat App with 2 for 1. I asked the waitress about the meals that are under the offer and was told all the mains are in the offer. Asked again just in case when ordering. Again, everything was confirmed. We ordered two chicken melts (one plain as I'm lactose intolerant). When paying it turned out the melts are not in the offer and we were asked to pay the full price. Now, I would have understood that if I had not asked twice about what the offer covers. Especially that the meal itself was rather disappointing. I do have to praise the stuff though about their help with choosing the lactose free meal and checking the allergy book with me.

Great experience all round . Shame to see all the young waitresses running around non stop like headless chickens throughout their long and low paid shift. Sunday the 6 Oct 19. The resturaunt should have had more staff working today and all the other busy periods . Shame on the management for allowing that . The staff on the front line however were so hard working and couldn't do enough for us and hope they have regular recognition for this !

Went here for a Pizza Hut buffet on my hour break and it was lovely. £7.50 for unlimited pizza, pasta and salad and I thoroughly enjoyed. Brilliant service and very tasty food. Good for value. Lovely atmosphere and good price for what you get. Only downside would be how long you wait for the buffet to be refilled sometimes it runs low and takes time for them to refill the food. Would recommend as it lovely and very very tasty!!

Fantastic value for money and great service, would recommend this restaurant to all my friends and family.

Popped in for a quick bite to eat, and was very disappointed. The walls were dirty, I slipped in a half eaten pizza crust. We opped for the buffet with no pasta available, salad bar had not been refilled and although there was pizza it was gone very quickly. We we didn't have a check back to air our issues. And when we approached our waitress Abby, by the till, she didn't engage us in conversation took our payment. We won't be back for your overpriced pizza,pasta and salad bar.

Our favourite food stop to recharge before our final shopping push.

Fantastic experience for myself and my two young granddaughters. Dewi ensured that we were served quickly and that the children were able to help themselves to drinks, salads and deserts. My one granddaughter and I are vegetarian and my other granddaughter is vegan so we are difficult to cater for. However I was pleasantly surprised to find that we had choices and the food was very tasty. The salads were freshly prepared and the pizzas were excellent.The restaurant was full but Dewi was constantly attentive to everyone and really made our experience special.

Thought we would pop for some food with my partner and son, was seated quickly but wasn't asked for a order ,15 minutes went by and my 2 year old son become restless we decided to go up for the buffet our selfs we wasn't asked if we wanted drinks whether we needed anything? There was at least 7 waitresses hanging around talking even seen a waitress was sat down cleaning a table non of the staff looked like they wanted to be there. Partner spoke to the manager and apologised on all behalf.

My husband and I called at the McArthur Glenn Bridgend branch on Wed 3rd April and were dealt with by staff member Dewi -what a delightful young man -he was covering the store floor and taking customer orders and meeting and greeting customers -and didn’t stop smiling the whole time -despite being rushed off his feet -he made us feel really welcome and nothing was too much trouble -wanted to say thankyou for a very pleasant lunchtime experience .

Food was really tasty. Good gluten free pizza. Staff very friendly. Bit of a wait for food but salad bar is there to munch on.

Having a day out with friends today we wanted a quick lunch before going to the cinema. Went into Pizza Hut as it was so close to the cinema. We were all very surprised how nice it was - £6.99 all you could eat pizza, pasta and salad served until 3.00 p.m.

I visited here with my husband for a quick bite to eat at lunchtime. We were not that hungry and did not know what to order so the lovely waitress suggested a pizza with two different halves. What a great idea and perfect for lunchtime. This came with a side salad so was very good value for money.

We are fairly frequent visitors without complaint, but last visir was very poor. There were two young waitresses working in a busy restaurant. I felt very sorry for them obviouslt stressed, therefore all customers were having long waits and things werent up to their usual standard. Salad carts were very low, drinks were a long time arriving, order was incorrect. Visit to the toilets was not pleasant. Very dirty in places. Im assuming there is some management issues at present.

I would highly recommend visiting Pizza Hut in McArthur Glen. The staff and service are excellent and the food is freshly cooked and excellent value for money especially the lunchtime buffet. The location is good with access for disabled people and plenty of free parking. This is the best Pizza Hut I have visited in Wales.

We went to pizza hut for the lunch time buffet today and had a really positive experience. First of all my husband checked we could bring in a seperate meal for our 4 yr old who has autism and has a very limited diet. The very kind and helpful waiter said of course we could, so my husband came and told us as we were waiting downstairs. By the time we went up from the first floor to the restaurant the waiter had our table ready. Pizza was hot and plenty of it. It was fairly busy and no one was kept waiting. All 7 of our family really enjoyed and the kids loved the icecream factory! The staff did a fab job and so nice to be able to enjoy a relaxing family meal with our 4 year old with autosm being accepted to bring his own meal which was one less battle for us and made a welcome difference to what could have been a stressful day. The only reason to not give 5 stars was because of the dried out salad bar... which i guess you expect anyway!

I know its hardly fine dining so the level of service accepted needs to be lowered but none the less I found staff to be more interested in talking to each other than actually serving us.

Visited the pizza hut in Bridgend when going to cinema. Got told there was a new menu with epic pizza but this seems to have downgraded a few other things. salad bar had been reduced with less selection, and then the starters came with main meal. This seemed to rush the meal as we were trying to have both courses hot. The clue is it's starters. only offer was to stick pizza under hot lamp. Well all I can say is this visit was an "epic" fail.

What an horrific experience at Pizza Hut today. I went there with my daughter and 4 grandchildren and I admit it was busy however, we chose to have the buffet a cost of £6.99pp for adults £4.99pp for children. We ordered drinks, helped ourselves to salad bar and with other customers waited for the pizza buffet and waited and waited. Customers started to queue around buffet area and were told pizzas would be 5 minutes. 15 minutes later 2 large pizzas and 4 small pizzas arrived and the free for all began. 5 minutes later pizzas were gone. Complained to Manager who was so unhelpful and rude and told me that it was extremely busy she has no control over the buffet and there were always pizzas in the oven. I also overheard her say to another member of staff that she was "shaking with temper". I also had the pleasure of paying £50 for one slice of pizza (which I managed to grab from the buffet) and a bowl of salad for myself, 4 children had 2 slices of pizza and my daughter also had 1 slice of pizza and drinks. Needless to say this will be my last time eating at Pizza Hut.

We eat here regularly, bearing the price in mind the food is great value. We have the lunchtime eat all you like buffet, which is a salad bar, a choice of 6-8 pizzas and 2 pasta dishes to choose from. The staff are friendly and e food is fresh and tasty. The price does seem to escalate if you deviate from the set meal.

I visited alone on a Wednesday 25th April at 6pm.

We ate here today - and have been quite a few times the past few months - and we always have great service but today was really outstanding. We were served by a manager - I believe she was called Ann Marie - and she really went above and beyond for our group, checking how we were, helping us to seat how we wanted (we were a large group), making sure all food was done quickly, putting different pizzas out on the buffet - asking us if there were any in particular we wanted - and just generally really amazing, it really made our day the way she was and we would definitely return and highly recommend.

I must say that the buffet is very good value, with lots of delicious pizzas available. Excellent as always in this place, so no complaints. Brilliant staff, always go out of their way to be helpful.

Had the most amazing customer service from our waiter Dewi. Had the £14.99 meal deal and you cannot go wrong. I would recommend here any time and great for families.

Tuvimos un almuerzo en mujeres que Pizza Hut y tenía todo lo que puedas comer. Está bien de precio gran selección de ensaladas y pasta pizza un poco decepcionados que ya no incluyen pan de ajo en la oferta, pero un costo extra si quieres pan de ajo. Un almuerzo muy agradable gracias a todo el personal x

I was rather left upset out raged  & left very very disappointed at resent visit to your restaurant at the Designer Outlet Village Bridgend South Wales, from the outside your restaurant looked lovely & very inviting but how deceiving it was once I got inside...

Visited Pizza Hut at the Bridgend Designer Outlet Village on a busy Saturday lunchtime recently. The staff were so pleasant and genuine, not often seen these days. Two meals for £20, unlimited salad + dessert (Key Lime Pie was scrummy) was fantastic value. Even though...

Ordered Pepperoni pizza and cheesy garlic bread as a treat for my family and thought would try the new pizza hut in liscard a real disappointment it tasted oily as some one who has never been to pizza hut before I will not be going...

Fuimos antes de fotografías ordenados 2 gran 🍕 pizzas y un número de lados. Los lados eran muy bonitas pero la pizza fue una gran decepción. El pepperoni salami totalmente cargado tenía en el pepperoni y no era tan tan finas por encima! Casi no...

Just stopped for lunch after being to cinema with our 3 year old, expectations werent high as usually with these...

Anteriormente utilizados este restaurante sin problemas, pero esta vez el servicio fue decepcionante por decir lo menos. Sentado bastante rápidamente, el restaurante no estaba demasiado lleno y tomaron el pedido después de unos pocos minutos - breves instrucciones para el bar de ensaladas y bebidas...

Went with friends on a weekend and was genuinely suprised Pizza Hutt do a meal deal, a starter with a main pizza and a drink for £13.95!!!!!So we ordered 3x of the meal deals and had 2 loads of chicken strips with bbq and cheesy garlic bread!! (All out of their new Jalapeno poppers...they will be mine!!!)Followed by 3 small-medium pizzas which we all shared!! So much food we took some back home for later!!!With this deal aswell you get the unlimited drinks AND dont forget the free salad bar!!The food was lovely and the price for this HUGE meal was amazingly good value!!

Well we popped in for a spot of lunch and were seated after a short wait by the one and only waitress who was busy as a bee running around serving everyone. Lucky it was not too busy.We ordered a veg and meat feast on gluten free pizza bases. And to be honest they just as we like then, thin bases and not crispy. Though I did expect a bit more meat on mine but all the same very tasty.The only down side was the first 3 salad bowls we picked up were still dirty and there was no hand wash soap in the bathroom so one could only rinse your hands. Makes you wonder! And yes I did report this to the poor waitress who was very apologetic, yet very much doubt if this was her responsibility too! Saying that, will visit again and defo worth a visit, just don't forget your discount card for 10% off.

Been using this Pizza Hut for years now, always good food!Huge free car park and good wheel chair access, although its up a floor there is a lift.Always have different deal's every time you go and they have no problem customising your pizza to your own taste. So don't think your limited to the menu, plus salad bar and refillable soft drinks! Always new staff, but always pleasant and helpful. Maybe not as good as Pizza Express! But a damn good secondOffer this time was any 9" pizza, starter and a glass of wine for under £14.00. Heartily recommend this place! Try it! Oh and a great kids menu!

Being I've never ate in a pizzer hut thought we would give it a try , the restaurant was very busy being a nice Sunday lunch time , we were showed to the table quickly then given a week day menu being as I said it was Sunday, we asked about children's meals but I felt we were miss lead by paying £ 3 for a tiny bucket of fries witch if I was honest wasnt fully cooked , with a lge pizzer the meal come to almost £ 30 , we did have two fruit shoots & a unlimitd very watery coke ,, we never had a itemised bill being the computer was down Iam just asking do you charge for water as my mam had a glass of the warm liquid, , we won't be going again

Had the pizza buffet for £6.99 and got a refillable soft drink. Very good pizza and a nice selection on the salad bar. Drinks are the new ones where you can infuse a flavour into them.

I visited with my wife and we had the lunch buffet. Pizza and salad was very good and as it is quite busy it is always being freshly cooked. We both enjoyed our lunch and the staff were great, polite and attentive.The price is also great.

Stopped here on route to Swansea from London and very glad we did. Seated straight away and given menus. Took a little while for someone to take our order but when they did they were very friendly. Ordered a pizza each and a starter to share to be brought out at the same time as the pizzas, as we had to get to Swansea for a certain time. I was so happy to see you can now order an individual pizza with stuffed crust!!! The menu didn't say how many slices but when it came out there were 8 so plenty for one person. The free salad bar was lovely - fresh and great selection and kept clean. We had a share starter with chicken bites, garlic cheese bread and potato wedges which was lovely and there was lots of food on it. We were told we could have as many dips as we wanted on the side for free. Before the food came out I realised I left my phone in the car so hubby went to get it. The staff were helpful and kept the food in the kitchen to keep warm until he came back. Too stuffed for desert. Very enjoyable visit overall!

A shopping trip with my sister & niece needed a break so called at Pizza Hut ,the staff were friendly helpful,looked clean & smart,the seating area was also clean & inviting.the salad at the bar was fresh & appealing . The pasta dishes were hot & tasty. my niece wanted more garlic bread ,the tray was empty,she asked one of the waiters,he said he would bring some over to us when it came out ,which he did ,much to our surprise.Well done pizza hut,you have well trained staff who seem to actually enjoy their job,unlike many fast food shops these days

I ordered online for collection on the 21st of August whislt staying at the premier inn.Both the pizza and chips were cold. The meal was a complete waste of money.i would rate my experience as zero if that was possible

We went here over the weekend. Have to be fair we were really really pleased. Service was very good our server came over and made conversation and seemed genuinely interested in what we were saying not just chit chat. We had a large pizza and chips to share between the four of us with the salad bar as well we all walked away full. They have the usual drinks machine and the added bonus for my husband was they had a water machine too so he was happy. They seem very geared for children providing plastic bowls and plates. By the drinks station they have various squashes too. We fed the whole family including drinks for £24 which I think is super reasonable. Being overly critical the chips aren't big in portion size however they were for my husband and daughter so wasn't overly bad. They actually have vinegar too which may seem like a random comment but most other pizza huts don't! Unless this is new because of the new addition of chips on the menu! Overall very good service and excellent food! Happy!

Went for the Buffet on Monday (25th) with my girlfriend - pizza well cooked with excellent toppings, but pasta in cheese sauce was stodgy and unappetising. Salad bar well stocked. Service not the best, no check backs and long wait to pay

Met by a very pleasant waitress.Meal was very enjoyable, served promptly after order taken.Music being played added to atmosphere.All in all a pleasant experience.

Service was slow and the salad bar was extremely limited. The food was generally okay but I would probably pick somewhere else to eat upon visiting again.

It was very quiet and the service was slow. We were not greeted straight away. We wanted to sit In a booth but was told we couldn't have a baby chair at the end and then were sat right by the entrance where people keep walking past, wasn't really ideal. The good was average. I can make a better pizza. After we finished the plates were left on the table a good while. My husband had to go to the lady to pay for the bill as we were in a rush to leave.

Visited this Pizza Hur as a stop off before going to the cinema, ordered the individual pizza for my partner and the herby chicken pasta for myself. Paid £10 for the pasta and was horrified. The pasta came in a long thin dish that my fork kept hitting because it was so shallow. I have paid £1 for microwave meals with bigger amounts. We were served by three different waitresses after they had finished their conversation, they chucked us on any table without bothering to tell us about how anything worked with the self service. However, the only reason I didn't give a 1 star was because one of the waitresses made up for the rest. She was polite, chatty and lightened up what was for the most part a pretty shoddy experience.

I visited Pizza Hut on 19th February whilst shopping in McArthur Glen in Bridgend. Despite the restaurant being busy, I was seated almost immediately as I was visiting on my own, which was excellent. Unfortunately that was probably the only good aspect of the visit.The food itself was average, but the service was pretty poor. After my food was served I had to request cutlery as there was none on my table! Once I had finished the food and the waitress came to clean up I told her I wished to order dessert, but she never returned to take my order. After waiting 10 minutes I gave up and asked for the bill.Disappointed

this place is usually good, quick service, good food, nice buffet, but when it's empty in there the staff chat and take a while to come to you and it's a bit disappointing.

We visited late afternoon for a birthday treat. The staff were very attentive and we were seated and our order taken. The two girls ordered the Kid's Meal Deal which proved a hit as the drinks and salad bar and ice-cream were unlimited on top of the pizza that was included, all for £4.99 each. We opted to share a Favourites Platter at £8.49 and onion rings. All the food was well prepared and tasty. The only criticism would be one of the dips ordered was wrong and our teas had to be returned as they were not hot but luke warm. Also we were charged for two drinks which we didn't order but this was rectified. So overall, a pleasant experience, good fare for the price and helpful staff. Will visit again.

Visited here last Sunday 27/12. Ordered a large pizza for myself husband and daughter. We went to the salad bar and my daughter had nachos only, my husband now tells me he kept his salad dry, and I hoped as I ate the salad that I would be well later on because the salad was all mixed in with other items and obviously the staff didn't have enough time to check it. I didn't choose much but did have the coleslaw. we left and one of the staff told me that they were struggling as they only had four staff on that day! Well I was struggling the next morning as I lay in bed aching all over and shivering, then a horrific stomach bug! Will give this place a miss in future - haven't felt so ill in a long time!!!

Wet November Saturday, the whole world starting its Christmas shopping at the place you can get some fresh air whilst still being under cover. All the eateries were busy, but we got to Pizza Hut in time to be seated. Attentive service (I see that Ceinwen has been mentioned before - Gold Star!); excellent food, in particular the fresh salad bar which meant that kids who get grumpy waiting for their food don't get grumpy. And no sense of being rushed. If Pizza Hut is your thing, this is one of South Wales' best.

Service with a smile, and she was very friendly.Ceinwen our Waitress was called (I think) Food was cooked well and tasted great. Great selection of food and drink. Toilets are clean as is the the rest of the place. Lovely place to go after watching a film at the oden maybe.

We went for the buffet lunch whilst my son had a kids set meal. I have to say that I wasn't too impressed. We had to wait 25 minutes for pizza, and my sons set meal came in dribs and drabs. The staff were friendly but just few in numbers. I just wasn't too impressed with the food to be honest either..... We had to ask for our bill 3 times...... Just really not that impressive. Wouldn't go again.

We decided to head to Pizza Hut in Bridgend Designer Outlet on our way home from Birmingham this week. We was pleased to see that they did an all you can eat buffet set menu for about £20 for 2 adults and 2 children. The food was lovely, unlimited drinks and staff was friendly. When we got the bill I was surprised to see that our bill come to £32 - basically £10 more than we expected!! When queried it we was told it was a 'self service charge' - if we had known this we wouldn't of had the buffet menu. It was not pointed out when we got in there nor did we have long enough to look at the small print on the menu - If it was even there!! Just be aware - this is the 2nd place where we have been too this week where we have been charged a service charge!!

Great value for money. However, at several points all the serving staff simply disappeared, leaving staff from the kitchen calling out for the new buffet pizzas to be taken out, before eventually having to come and reload the now-empty buffet themselves. Not ideal.

We just fancied a pizza during our shopping day and such a wonderful surprise ...a pizza buffet for less than £7 each...!After being attentively seated by our pleasant host waitress and advised on the menu and procedure to the eating choices, we opted for the buffet...! An array of 8 different topped pizzas with pastas and salad accompaniments...!With our drinks, our meals bill was less than £20, .....this was great value for very tasty and freshly replenished pizza and salads...!

I visited this Pizza Hut for a quick dinner before heading to the cinema on Tuesday evening with my two brothers. We were left waiting at the door for quite a while before we were seated, along with another couple behind us. From the moment we were seated at the table we felt extremely rushed by our waitress. We ordered our pizzas, which arrived very quickly and were hot and tasty. I thoroughly enjoyed mine, but my brother did say that there wasn't enough sauce on his. We weren't really given time to enjoy our meals as our waitress cleared my board away while I still had a big mouthful of food, my one brother had finished his, but my other brother still had two slices of pizza left on his board and was clearly still eating, and I'd like to add that he's not a slow eater by any means. We'd only had our food about 10 minutes at this point. She came back pretty sharpish as he had his last slice in his hand and was finishing up. I thought this was extremely rude. She also said "Shall I get the bill settled for you?" As he was still eating, without offering us desserts either. By this point we thought we must have done something to offend her as she clearly wanted us to leave. I understand that the restaurant closes at 21:00, but we arrived at 20:00 and had (almost) finished our meals by half past, at this point they were still accepting tables of families so I don't understand why we were so rushed by our waitress (she was quite small, with blonde hair and glasses, I think her name was Erin?) As we left, I could only feel sorry for the other customers in the restaurant and hope they would not be treated in the same way. It's a real shame because this is a nice chain restaurant/fast food outlet, and the service really let it down on this occasion. We'll probably save our money and go elsewhere next time.

Went to Bridgend outlet today and had lunch at Pizza Hut.we had the all you can eat buffet . The price was £6.99 which is very reasonable . The pizza was piping hot, and the free salad was lovely. The staff were very friendly.

Excellent waitress offered prompt and attentive service. We ordered a 9 inch pizza each - next time we'll share one as we had enough for lunch the day after too, goo job takeaway boxes are provided!

Great service and was with a smile. Food was nice but (as with all pizza huts) its overpriced pizza. Plenty of choice with toppings Tables chairs etc. Were a little worn and grubby however service made it for me

I'd given up on Pizza Hut when they changed their menu away from the S,M,L options. This was a mistake! The restaurant is located by the Odeon foyer and represents a great place to eat. Service is prompt and friendly, it is scrupulously clean and the food is good. Salad is fresh and appetising, pizza freshly made and tasty, recommended.

we called in short notice when the kids got bored and hungry shopping.was well decorated and clean.kitchens and toilets looked very clean and hygienic.wasnt overcrowded.ample parking.polite and friendly staff.salad selection was brilliant.kids thoroughly enjoyed the pizza and I was pleasantly suprised(not a big pizza fan) that there was pastas and other dishes available too.good value for money

I hadn't eaten at PH for a couple of years. How utterly disappointing. We ordered two different pizzas to share, but they both tasted the same. They were both plastered in squeezy barbecue sauce. Seriously gone downhill. Wont be going back.

Visiting Derby Wyvern and we decided to visit Pizza Hut for Lunch, having been once before to this site and been happy.Chose the Lunch/Daytime All you want offer. Floor staff were all good and caring, kept checking cleanliness and tidying up as people left, it was Lunch time and various under 5's around.Salad Bar good and clean and tidy, the let down was the Pizza choices or lack of choice. There were a few bits of thin crust that appeared to have been on show all day, and oddments what no one wanted of other pizzas. Others were passing comment as well. Also the hot Pasta tray was just left overs as well, here it appeared that the oddments were added after specific orders had been despatched. The cook guy was just putting out ONE 50/50 pizza every now and then and it disappeared immediately, very very poor showing and very bad attitude to paying customers.This guys attitude was ruining all the hard work done by those working the restaurant floor !

The usual Pizza Hut food of course, but the staff alone are worth a mention.So friendly and relaxed, had a good laugh.

We visited Pizza Hut as a pre film dinner, staff could not do enough very happy, friendly and accommodating. Our pizza how ever didn't taste fresh, it was probably prepared and cooked all fresh but compared to Dominos we were quite disappointed.

We arrived here on a Sunday evening prior to going to the cinema, we were seated immediately. The staff advised us what was on offer and about salad bar and drinks we were then left to make our decision. We weren't left too long before the waitress came back really nice helpful girl (Celyn). We were advised to help ourselves on the salad bar which was free and unlimited but once we had one bowl and pizza we couldn't eat any more salad anyway!! but the salad stock was all fresh and clean (considering how late it was). The pizza didn't take long to arrive and was also quick and fresh and very tasty. We did have soft drinks which you help yourself to with no problems, we also had dessert (despite taking some pizza home) the cookie dough sharing dessert was well worth ordering and despite both being full we were able to eat this without too much trouble!! For pizza and dessert and drinks the total was £30 so average spend for an evening meal perfect ocation for the cinema and all credit to the staff they were very welcoming and helpful.

It is a eeally nice place to eat fresh pizza, all stuff good, setting comfortable, we realky enjoy our meal salad as a start and very delicious pizza margaritta

Myself and a friend visited , prior to attending the cinema.We opted for the daytime buffet.There was a choice of six different types of pizza, which were very tasty.Unfortuntely the salad bar was not as tasty.It was very basic and spoiled the rest of the meal.

We came here after shopping around the designer outlet. We were shown to a table very quickly. All the staff were polite and helpful . Our waitress also suggested what deal would be cheaper for us which was great!

I don't think that the buffet is worth £6.99. Maybe a pound or two less. The salad all tasted the same, like chemical's and water. Yuch! The pizza was ok and the manager could most defiantly do with putting a smile on his face! Also clearing away the buffet plates before bringing out the desserts would be a good idea and not just leaving them there!

Well worth a try pizzas and desserts are good. Deliveries free. Delivery takes about thirty to forty minutes.

We visited here on a saturday This one is located in the pines shopping outlet. I have always had a good experiance at this pizza hut and today was no exception. We were shown our table by really helpfull and friendly staff. The food is always good and the service is great. So this is one place you should give a try.

We use pizza hit quite regularly during the pizza/pasta buffet. It's ok for quick food. Value for money of you eat as much as you can! Staff are young but helpful and polite.

I really enjoy Pizza Hut but I prefer the pizzas in dominos although their cookie with ice cream is amazing! Pizza Hut is good value and great service. I do wish they had more of a selection of salad and maybe a roll but they are great

My daughter and I have been having lunch here for a few months now, taking advantage of the £6.99 eat all you can buffet. The food is fine with a selection of 4/5 pizzas, a couple of pasta dishes and a salad bar. It's always quiet during the week so service is good. My only criticism is the cost of the 'fountain drinks' which at £2.45 adds a hefty whack to what would otherwise be a cheap lunch out.

Stopped off after watching a film with my partner and two children.It's the usual stuff. I'm not a huge fan of Pizza Hut, but, it's conveniently located right next to the Odeon cinema. Despite being a Bank Holiday, the place itself was dead.The menu is reasonably varied and fairly priced.Our service was quite unpredictable. The young lady was very polite, but, did manage to go walkabout at times.Despite being quiet, the waitress cleared some of the plates, vanished for about twenty minutes and returned to clear the rest.After waiting a further ten minutes and the children getting bored, they and my partner decided to wait in the car. Our waitress returned with a chip and pin reader, then realised she hadn't even given me the bill.I can only assume she'd been out the night before!

called in here after visiting the shops ( we were staying overnight in the nearby Premier Inn). Staff pleasant & friendly. Food what you would expect, good value. Restaurant was quite quiet, but it was early in the evening.

not bad but not that good either. if possible i'll prefer another pizza parlor. but if you reallyreally must to come here, just pick any pizza as it all tasted the same.

Whilst out doing a bit of shopping we decided to pop in for a bite to eat so I wouldn't have to cook when we got home (well I wasn't going to refuse that was I?!). As always, we were seated very quickly and the waitress took our drinks order. She returned very quickly with our drinks and we didn't have to wait long for our pizza. The pizza was delicious, absolutely spot on. We couldn't finish it all (because we had gone a bit OTT on the salad bar) so the waitress boxed it up so we could take it with us. Our refillable drinks were refilled frequently and all in all it was a nice meal with great service.

Great food everytime, great value and always busy when we go in to pick up our takeaway.PIZZA.......

The waitress said they had a busy day so don't think it was up to its usual standard. Very expensive meal as we ate there on a weekend evening at Christmas and they didn't have any offers on ( none they told us about anyway).Will return as the kids love pizza but think next time I would take advantage of the lunch time offers only.

It's not very often you get such excellent service as soon as you walk through the door! We had the Buffet Lunch. The salad bar was very fresh and good selection. The pizza station was always full, this was nice to see. The gentleman who served us was very attentive especially towards my 15month old daughter! Would visit again the next time we come shopping!

We went on sat 2nd November and were served by a young man called Jo (I think). He was fantastic! Friendly and helpful. Our food nd drinks arrived perfectly and all in all it was great!

We go here often in a group of mums and little ones. There is something for everyone to eat (including my dad who cannot have any dairy products - but still manages to get a pizza made that he can enjoy).Food is good, standard pizza hut menu and buffet fab value.The real winner in Pizza hut Bridgend though is the staff. They don't seem to have much turnover of staff, and because we visit regularly we know most of them (should I admit that..??!), they are wonderful, always happy, so attentive and really enhance the experience.Well worth a visit for a quick lunch, especially with children.

Staff are very polite and attentive- always notice when you're running low on anything. Pizza is up to the huts usual standard- cant beat the value of the lunch menu.

I went with a carer on a Thursday lunch time as I'm disabled and wheelchair bound. We were seated straight away We both opted for the £6.99 All You can Eat Buffet. I was a little put out that it was 12:30pm and they didn't have any pizza on the buffet counter but we only had to wait a couple of minutes before we could help ourselves to hot tasty fresh cooked pizza. It was well worth the wait. The staff were attentive and I can't possibly complain about the service as it was spot on. We did try to eat our own body weight in pizza but failed. The only thing I would change and it didn't for one moment spoil my visit, is that I would make an area closer to the counter as I was seated at the far end of the restaurant so my wheelchair wouldn't be in the way of other diners and it wasn't that busy and it did make me feel more disabled. It wasn't a big deal and I understand why they did it. The restaurant was clean and the food was great. Well worth the money. Well done Pizza Hut Bridgend.