Based on 326 opinions finded in 3 websites
Opinions
Went here for a drink. It was ok. Haven't tried the food.
Ryan Lewis . 2024-11-09
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Fun place in an unusual surroundings with drinks at good price
Mia . 2024-10-08
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Can’t rate the food, only drank
David John . 2024-10-05
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They need to add moretti to their selection of beers. Seriously, what serious location doesn't offer Moretti on their selection
david Jena . 2024-05-09
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There was a person who worked and was very professional with his work and has a great beard 👌 and sense of humour 😀 👌
matthew hill . 2024-04-29
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Staff that served us seemed unhappy to be there which put us off wanting to stay it was early doors too, we was the 3rd group to arrive! I'd of got it if they had just spent the last few hours dealing with intoxicated people. Lack of toilets! having to share the disabled toilet was ridiculous Security/door staff absolutely lovely and very professional, we had a birthday ballon (not allowed in) no issue tho they offered to keep it at the door for us which we really appreciated. thank you! This place has great potential I hope my experience was a one off
Kat Mcardle . 2024-03-03
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Must go on a night out in Bridgend
Chris Deere . 2024-02-24
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Always a good time had. Bar staff very nice
Julia Prescott . 2024-01-05
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Wish the music would stick to one type for more than one song.
Jayne Feather . 2023-12-23
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Young lady behind the bar absolutely disgusting attitude because I was a gypsy
Jo Blogs . 2023-11-26
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Have an incredible experience at the Phoenix Bridgend, The number one spot for a night out in. From the moment you stepped inside, you will be blown away by the vibrant atmosphere and the exceptional entertainment options. One of the standout features of the Phoenix Bridgend is their renowned karaoke nights. As a lover of singing, you will be thrilled to discover that they host the biggest karaoke nights in South Wales. The energy in the room is infectious, and the extensive song selection catered to every taste. Whether you're a seasoned performer or a shy singer, the friendly and encouraging staff create an inclusive environment where everyone feels comfortable sharing their talents. Furthermore, the Phoenix Bridgend boasts the biggest club DJs in the area. The music selection always on point, keeping the dance floor packed and the energy levels high throughout the night. The DJs' ability to read the crowd and curate a playlist that catered to various musical preferences was truly impressive. You will find yourself dancing the night away, surrounded by an electric atmosphere that will leave you wanting more. Not only is the entertainment top-notch, but the staff at the Phoenix Bridgend are also incredibly friendly and attentive. From the moment you arrive until the end of the night, their impeccable service ensures that you feel valued as a guest. They are quick to respond to any requests and go above and beyond to ensure everyone has a memorable experience. In terms of the venue itself, the Phoenix Bridgend is modern, spacious, and well-designed inside a historical chapel in Bridgend city center. The layout allows for ample room to socialize, dance, and enjoy the performances. The state-of-the-art sound system and lighting further enhance the overall experience, creating an immersive environment that adds to the excitement of the night. Overall, your time at the Phoenix Bridgend will be nothing short of phenomenal. With its incredible karaoke nights, the biggest club DJs, and the welcoming staff, it's no wonder that this venue has earned its reputation as the go-to spot for a night out in Bridgend. I highly recommend it to anyone looking for a memorable and exciting evening.
DJ Warren Searle . 2023-11-22
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Come here on a Tuesday to sing on karaoke. 10pm till 4am.
Martin Reeves . 2023-07-18
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Only half decent because most of the other places are closed in town. Bouncers seem alright though.
Callum . 2023-04-19
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AWFUL DOORMEN. WORST IN BRIDGEND, RUDE AGGROGANT SMALL MAN SYNDOMRE PEOPLE, ONLY TRY CONVERESE IN GROUPS OF 4. WAS IN THERE ALL NIGHT YET GOT KICKED OUT FOR CLOTHING ATTIRE ONCE IT SUITED THEM
Summer Sage . 2023-03-01
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Lovely place and prices,I would highly recommend this place to go for a day or evening out.
Gary Griffiths . 2023-02-14
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Very average pub grub from catering packs, very average and nothing special. Would I want to go there again, no not realy.
David P . 2023-02-08
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Great place good music open late can't really comment about much more I was hammered 😁
Barry gunning . 2023-01-26
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One of the latest bars open in Bridgend... Very cheap for drinks.
Matthew Jones . 2023-01-15
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Great pub great staff fabulous owner and great door team. Reasonably priced alchol a great night out friendly and atmosphere is great night out for karaoke or dj.
Jamie Knight . 2023-01-12
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Was a nice pub and not bad priced
Matthew Green . 2022-12-25
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Shame it was so quiet. Friendly staff and locals x
Neil Harris . 2022-12-21
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Nice quiet chilled atmosphere in the day ,and cheap prices
David Williams . 2022-12-19
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Dirty pub watered drinks rude staff
Sharon Hale . 2022-12-18
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Dirty stinking rude staff toilets degrading feet stick to floors don't complain you mite get hit at watered drinks
Dream818809 . 2022-12-17
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Good atmosphere even for an old man like me and the drinks were reasonably priced. What's not to like.
Neil Howells . 2022-12-04
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Awesome inside, good range of drinks and banging tunes. Lovely friendly staff.
Alexander Murphy-Brown . 2022-12-02
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Great pub. Lots of variety of alcoholic beverages to chose from. Open till late and play awesome music.
Jordan Davies . 2022-12-01
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I love going for a drink there and the people who work there are very pleasant
Ian Davies (Banjo) . 2022-10-20
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Food was okay but cannot altar or add extras in burgers besides a patty. Was refused adding extra bacon or extra cheese etc. Drinks were cold and refreshing. Tables were sticky and seats broken and fallen through. The toilets were taped up and damaged with cobwebs of years above head height. The experience of light music, sports news provided a great pub ambience. To score higher would need to add more customisations to meals (don't mind paying extra for this) and need to maintain the fixtures, fittings and facilities.
Nathan Trickey . 2022-06-08
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Never had so much fun in a church
emma lloyd . 2022-06-02
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Great atmosphere and the drinks are very reasonably priced!
Karen Vivian . 2022-05-22
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Poor food. Poor description of the food. If you want to pay £8 for a pinch of dry tasteless pulled bbq pork on frozen chips then this is the place to eat...go somewhere else and enjoy your food
Nigel Pitman . 2022-04-28
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Wonderful time in the phoenix held my son wake there Russ thank you very much for your hospitality
Angela Daniel . 2022-04-19
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Food sometimes burnt and sometimes still have blood...
Angel Collier . 2022-04-08
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Nice friendly atmosphere good music good hot dogs good beer good door staff
Richard Chant . 2022-03-24
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Great night in bridgend its nice large venue & staff very friendly & very clean perfect for all your occasions
dean power . 2022-03-17
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Warm friendly atmosphere. Great prices and well kept beers
S C . 2022-01-15
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Not very welcoming last time I'll be visiting
RD BOT . 2022-01-13
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Food was excellent.chiken kebab was lush.wont get a kebab any where else.again.
Martin Cox . 2021-12-20
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phoenix you missed sausage chips beans and chocolate fudge cake and custard this inst good enough the food delivered here was wrong and cold
Kieran Phillips . 2021-12-18
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Had a lovely time as this place until I was assaulted by the door supervisors I tried to contact this place by phone unfortunately they can’t update there contact details on google I asked a 3rd party to approach manager as I am missing a very expensive jacket My reply I received was. The manager of this restaurant was “he wasn’t interested “
Philip Williams . 2021-11-30
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Ordered a meal for delivery via Just Eat. Order was confirmed and payment taken by Jut Eat but meals never arrived. Rang Phoenix and number unobtainable. Will avoid at all costs in the future
Neil O . 2021-11-23
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Owesome welcome, thank you the all the staff for their help, support, patience and professionalism. What a pleasurable experience. Love going there.
Amanda Edwards . 2021-10-07
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Quiz night was a blast everyone was good to be around, staff are friendly, courteous and helped me with my needs as a disabled person. Will be returning next week on Monday for quiz night
Andrew “FrankyY2k9” Brueford . 2021-10-04
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Do really nice food here and the staff here are so friendly and welcoming always chat to you.. i only come to this place because you don't really get idiots in there it's a quiet pub and nice to sit down with a pint, see old friends also
Joanne Jones . 2021-09-07
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Absolutely love this space lovely friendly staff highly recommend it
Katie Ann Lewis . 2021-08-08
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Fantastic night out on July 22 & 25 for karaoke with my partner the only problem I found was when someone was singing I couldn't hear they're voice on the mic that much so I think the dj needs to turn the wireless microphone up. Apart from that it was a great night on Thursday and Sunday and the larger was £2.00 double vodka and coke £2.50 and a coke zero £1.70 and the staff and owner and doorman was nice and very helpful when I was having seizures on Thursday 22 July so I would like to thank all of the staff,doorman and owner for the great night Thursday and Sunday. It's a great place for karaoke and cheap drinks
chris keay . 2021-07-30
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Brilliant night out thank you to all the staff and they Brilliant customer service during a hard time
Thoma smith . 2021-06-13
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Supposed to table service but waited over 20 minutes then got feed up when people that had only just arrived got served first as they looked as if they knew the server.
Lee Rees . 2021-06-06
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Amazing atmosphere, greatly priced food. Incredible staff.
Alexander Webber . 2021-05-18
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A very welcoming pub.. very friendly staff.. shame it's not our local ! 😀
Lisa Portsmouth . 2021-05-03
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Well set out for Covid restrictions, first class service
john williams . 2020-12-19
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Not the best food very slow service and the waitress need to be trained another more
Josh Duckfield . 2020-12-12
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Excellent safety setup for covid, and great customer service
Anthony Kavanagh . 2020-10-16
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It's ok. However with this lockdown the rules are pants... you can go for a drink but you can't enjoy yourself, what's that all about. Might as well stay at home and party!
Vix H . 2020-10-04
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My wife and I visited a few days ago and, while we sympathise with the hospitality industry in current climes, the ‘hospitality’ we received at this joint was beyond a joke. Upon entry to the building, we found ourselves roped off in a type of holding pen - entry forbidden. It wasn’t until a sourpuss with a temperature gun approached and, without a word of explanation, pointed the device like a pistol at our heads. My wife was terrified. We then had to wait nearly 20 minutes at our table before we were served, while the three staff members on duty stood at the bar doing literally nothing at all. I might add the entire pub was empty - no wonder. These guys need people to do them a favour and put them out of their misery. The place is in its death throws - do the compassionate thing and euthanise it. DON’T VISIT
David Ynys . 2020-09-30
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Fancied popping in for a quick bite to eat which was great as usual. Due to the nice weather we were having I chose to have an ice cream sundae. A few different options but I chose my fail safe - marshmallow. It's was half price, huge and the toasted marshmallow on top created a lovely sauce. Hopefully will have more nice weather to enjoy another!
Danielle M . 2020-09-28
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Social distancing with tables sectioned off with plastic curtains giving it a feel of being in an episode of Dexter. One way system for walking around. Not many at the bar. The door staff zapping on my head, temperature checks before being allowed in. Had a great first night out since lock-down
Lauren Bevan . 2020-09-03
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Took my kids for a meal. Great food. Great prices. Kids loved the food and wolfed it down. Excellent service.
M8448GRpaulc . 2020-08-28
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The staff are amazing and made sure we had a great lunch. I love the way the Phoenix have put up all the plastic to separate tables, it made us feel safe from this horrible virus. Will be back again soon :)
Marilyn Cook . 2020-08-26
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I visited the Phoenix with the family last week, during eat out to help out and I was pleasantly surprised. The quality of the food was excellent. The service was exceptional bearing in mind the restaurant was very busy and staffing levels have halved since lockdown. I will definitely return
pauls635 . 2020-08-22
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Lovely atmosphere great food, my husband and I had the 8oz rump steak it was perfectly cooked, tasted beautiful with a nice little side salad along with chips and peas great value for money, the staff we very friendly and pleasant also well done for all the covid measurements in place, it was nice to feel safe in a clean environment
Y5388FJ . 2020-08-22
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Lovely food. Nice and hot. And great service. Fab value for money!! Visited twice this week and will deffo return again. Would highly recommend.
robbieleet . 2020-08-20
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Popped out with some friends and wanted something light. Asked for a ham omelette and wasnt expecting much. Didnt want chips as an extra but the staff couldn't do enough for me and went through all the extras. Ended up with a huge perfectly cooked omelette filled with chunks of gammon ham (not the cheap packet stuff), mushrooms and cheese, 2 crispy hash browns, 2 sausages and 2 toast. Was far more filling than expected but tasted lovely! We had 2 meals for less than £10 and the pints were £1.99. Nice atmosphere with background music and TV screens. Definitely visiting again soon!
dani-c-morgan . 2020-08-20
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Really good atmosphere great food and nice staff great entertainment from Wednesday all over weekend loved it at the Phoenix
thomasA3725CC . 2020-08-19
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They told me the wait was 15 minutes. I ate all of my awful meal because I was so hungry by the time my food arrived. Bland fries that were covered in bland cheese. The burger was burnt and tasted like smoke. The staff acknowledged the long wait and gave a free drink - to the couple next to me. But not to me. It’s not a great looking place. I should’ve expected it to be bad. I wish I hadn’t used the toilet. It was disgusting.
Mr D . 2020-08-19
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Not good, food took ages and then arrived separately meaning my son had to eat on his own while we waited Fish was so undercooked it ate my chips!! Good pub for pint but a miss for grub
N4806ZSdarrenp . 2020-08-17
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Didn't have anything to eat but as it was a rugby day we both had a small tray of curry and chips for free at half time. These were a reward if we bought more than 2 drinks. Staff were pleasant and friendly
Getaway482103 . 2020-03-14
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Kids loved the food, well presented and very reasonable value, lovely atmosphere.
Angharad Louise Isaac . 2020-02-21
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My favourite place to go on a night out with friends
Louise Major . 2020-02-15
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Good food with decent service. The Caribbean menu is a nice touch and well worth trying
Christopher Evans . 2020-02-11
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Plenty of screens to watch sport
Tim Dobbs . 2020-02-02
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My partner enjoyed it, it was very quiet when we visited. There were people singing karaoke.
Lloyd Parslow (Lloyd2889) . 2020-01-17
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Great place great food and drinks at very good prices!
Byron Davies . 2020-01-02
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Brilliant atmosphere. Friendly staff
julie folley . 2019-12-27
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Good food and drink great service.
Dexter Folley . 2019-12-25
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Brilliant pub, great staff and food
edward williams . 2019-12-18
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Absolutely love this place good atmosphere,nice clean drinks, food is exceptional Anglo g with the prices are really reasonable would highly recommend.ent you try if if your in the area 5 star all the way will be back often
Daniel Merchant . 2019-12-01
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Weird place. Large open areas with no smoking area of such. Could do with modernising
Silverlance 24 . 2019-11-16
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Amazing place, good drinks offers, suitable for all ages, easy access, fabulous friendly staff, karaoke 3 nights a week, dj 5 nights a week, jukebox for daytime, very clean not just a pub for youngster all ages, you got to try it!!
Tracey Evans . 2019-10-04
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Good staff.. cleaning and great prices💫💫💫💫💫
Robert Wetton . 2019-09-22
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I don't think it was the right time of night.bar staff were very polite. But I did enjoy my visit at the Phoenix
Jonathan Lee Gould “JOFF” u.t.b.Morgan . 2019-09-02
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Good value.. shame about no proper smoking area (apart from street) & toilets being hard to get to upstairs
Cheric Sull . 2019-06-03
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So much better when the place ia full c
Simon Chick . 2019-06-03
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Excellent venue with polite staff, who can't do enough to make your experience and time spent at the venue enjoyable.
Andrew Hurle . 2019-05-04
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Sky Sports, great value food and drinks.
Keith Llewellyn . 2019-04-28
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Brill pub better with new owners
David Pearce . 2019-02-28
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Just realised opened with new management usual deals 50% off food on Monday quite the at the moment. Sky and B T sports soon
Steve Pope . 2019-01-11
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Nice place, nice staff. Monday 50% off all food. Thursday pints of Stongbow, Carling and Brains Smooth £1.99.
Nick Brown . 2018-09-13
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Well! What can I say? As a first time visitor to Bridgend - and Wales! - I feel that The Phoenix was a very welcomed port in the storm. The staff were very hospitable, informative about the menu, and about the deals and discounts available. Service was so quick, and the portion sizes were surprisingly large, and delicious to boot. All in all, I can give The Phoenix a glowing review from a stranger in town. Definitely dotted down on our list of places to escape to.
Tara Moore . 2018-09-07
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The staff here are dedicated - dedicated to avoiding any semblance of work. This bar features some of the laziest people I’ve ever encountered in the world. And if you wanna be a record breaker then dedication’s what you need. Maybe we’ll go into a bit of detail. I’ve seen people go up to the bar hoping to be served and witnessed two staff members play the paper/stone/scissors game to decide who has to get off their backside and actually get the customer the drinks. Another thing I’ve observed is that the fire escape is basically for the ‘workers’ to smoke fags outside on stools (again, avoiding work) but, ironically creating a significant fire risk. To me, it’s astonishing the amount of fags smoked by the staff haven’t resulted in the building being burned to the ground.
bluterix . 2018-08-25
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Had a really good works party here a few weeks ago UNTIL a fight broke out about 1130pm. By the time door security arrived we had already dropped the lad. He may think twice about disrupting a Prison Officers night out next time. This place is ok until they move tables to make a dance floor. Once this happens the music goes up & it's good bye to any conversation. Definitely for the 20-30 year age group.
David Williams . 2018-08-17
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Am in the Pheonix now and just really enjoyed a lovely birthday meal. Had mixed grill and hubby had rocky road chicken. Was absolutly beautiful , meat done exactly as we asked for, lovely and hot and staff lovely. Would highly reccomend
Amanda Jones . 2018-07-27
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Very busy friendly staff food was ok clean
Dennis Poxon . 2018-07-20
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Great food staff a bit slow but nice to talk 2
Naomi dearden . 2018-06-24
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Just go there! (You can always say you are off to Church!)
Steve Barnes . 2018-05-23
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We visited on the 6 May for Sunday lunch. There were four adults and a 2 yr old. The food was hot and delicious, choice of meats, you ordered at the bar , it was not a carvery. We also had a pudding, my favorite course, all were lovely, i did try a little of each from the family plates. The staff are a credit, very friendly and efficient nothing was too much trouble. My grandson even had a kinder egg from the barmaid which really made his day. Hopefully when we're down again my son will bring me back.
refinnejevans . 2018-05-07
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went there back in January for food for my birthday with work colleagues there was about 10 of us, not one of us enjoyed the food at all, the burgers were dry and i asked for the steak rare but it was clearly well done now i didn't want to ask for another as it took 45 minutes to an hour for hour food to come out.so yesterday being the 30/04/2018 me and a friend went in and thought it might of got better, we asked for 2 large mixed grills both with rare steak again we waited for 45 minutes for our food during this time we were watching the door open hoping this was our food but no instead a girl walked out of the kitchen in her chef whites picking her ear then looking at the tip of her finger and wiped it her whites, finally our food has come out the steaks were medium well, so i asked for a refund and explained to the women who came to see me this is the second it has happened and she looked at me mumbled something under her breath giving me attitude baring in mind this was the manager. i would 100% not recommend i.t
edwardsm361 . 2018-05-01
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Food was good and the price and service was good but the place needs to be updating
Martin Burns . 2018-03-18
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Excellent meal 🍴, good value for money. The staff are friendly & the facilities are very good. (Wi-Fi & toilets)
John Smith . 2018-03-13
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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We were a table booked in of 16 from 17:00 for a works Christmas meal, in part paid by personal means. I'll start with the positives: Staff "seemed" friendly and the establishment was clean and tidy; sadly this was the only positives of the night. It wasn't until nearly 6pm we got our starters, after informing staff we were ready at about 17:15; one of which wasn't served until everyone else had finished. Upon finishing them relatively quickly, we weren't served our mains until 18:45. I had the 'Festive Burger', which was pretty sub-par (not very "festive", even Santa would wonder were the festivity aspect had gone to) and the fries were horrendous sticks of rock hard cardboard that could be used to nail an IKEA cabinet together. My colleague sat next to me said his turkey was cold (I did bring this up and the waitress who I spoke to was accommodating in suggesting they reheat it) and colleague across from me did not like his turkey dinner. This sentiment was felt up and down the table. If the restaurant was extremely busy, I can understand as I used to be a chef in a very busy restaurant so I know how frustrating it can be to get multiple covers some over the course of several hours; but this was visibly not the case. We could see the staff standing around talking and just hanging about. I, and a few of my colleagues decided to leave by 8pm as we were fed up with waiting for our desserts and couldn't be bothered to wait any longer. Just as I was leaving, a colleague asked where the desserts were and I have been advised there was another 10 minute wait from then. We were never asked during the course of our stay if everything was okay, nor did anyone come to apologise or let us know how long the food would be. Collectively we have all had an extremely unsatisfying experience at this establishment and as a result, will not be attending ever again.
757 Opinions
Only had a coffee, was very crowded and loud. Seating plan wasn't set out great. Was glad when we finished to be honest so we could leave. My lattè was nice tho
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Busy pub centre of town, where Saturday nights can be a bit boisterous, pub is a bit worn and in need of a refurb, but great selection of drinks at the normal wetherspoon prices