Based on 3.746 opinions finded in 3 websites
Opinions
Sunday lunch was great today, really hits the spot, can't wait to return. I had the Beef dinner and the wife had the Turkey dinner and we both enjoyed
Gdawg7 . 2024-10-20
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Visited the Cherry Laurel, had a delicious spicy beef burger which was the best I have ever tasted! It was chargrilled and juicy with beautiful pulled pork and just the right balance of jalapeños spice yum!! And may we just say how excellent the service was by Louise and a big big compliment to the chef Kristian for their excellent cooking ❤️❤️ Thanks 🙏
Dream66018385265 . 2024-10-17
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Very impressed. We have been here twice recently and enjoyed our meal both times. We had the Sunday roast, the steak pie and the chicken and bacon burger and couldn’t fault them. Good price and friendly staff.
Blue . 2024-10-14
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Popped in for a drink with the family. Staff were friendly and the service was excellent. Will definitely go there in future for the Friday quiz and a bite to eat.
Gavin O . 2024-10-07
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Lovely meal with prompt service and food. Order was correct and all happy with our meals. Sophie is a credit to the team and was working as hard as I've ever seen someone behind the bar, was delighted to hear she is part of the management team. The gentleman in the green shirt with dark hair should be ashamed of his work ethic as he was avoiding the bar at all costs! Sophie should be running the place!
Callum T . 2024-10-05
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A very nice place.. comfortable.. spacious.. good atmosphere.. good service, good food.. good price.. We will return!!!...
Licia Agundez . 2024-09-18
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This evening myself and my friends decided to have some food we also had a 30% discount code of all mains. So all 7 of us went to the till to place our order explaining we had a voucher well the older lady with blonde hair was rude and abrupt to us as a group the voucher is up to 8 people and we was 7 she didn't want to give us the discount because we didn't all download the voucher even though the voucher covers 8 people .The manager stood in and said to put the voucher on she told us quite bluntly that if it was up to her she wouldnt of done it rudely. I told her that if it was a problem we could order as a group and sort it between us not a problem but she kept on and on to a point she said I'm not making an issue and I replied you really are. You swear the 30% was being deducted from her pay packet. So this was the first and last time thanks to MISS CHERRY LAUREL YOU WONT BE SEEING US AGAIN YOUR ATTITUDE SKINTS YOU ARE RUDE AND ABRUPT ............. The server did not have a name badge on to name her sorry because she should be held accountable......
Donna Evans . 2024-09-18
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Staff are absolutely lush! Food is lovely too , we enjoyed our meals , thanks chef Love that they are dog friendly! It's a big plus for us. We come here regular but don't usually book as we usually get in but we booked this time for mothers day Thank you to all the lovely staff who always give the best of welcome and fuss our dog too ! We love this place ❤️
Mrsbobafett . 2024-09-14
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Lovely greeting and the food was delicious. Choose from the small bites lunchtime menu.
Ian Case . 2024-09-12
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Excellent Quality food cooked to perfection👌 Fantastic service and very welcoming to us and dog friendly they all loved my daughter Roxy the beagle 🐾🐶👍🍺🍔🍟🍧🍰🍷🍽 Everything is up to high standards and really clean inside and outside it looks amazing definitely be back again soon 👌👍
Sam . 2024-09-10
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Great service, wasn't too busy when we went. Food was out quickly and was lush.
Liz Loveday . 2024-09-10
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The menu is slightly higher in price than other nearby Marston’s pubs. Although, the quality of the food is reflective of the price. My partner and I visited on a Sunday evening following a busy weekend of renovating; we were really happy to find they were still serving food until 9pm on a Sunday. There’s a great atmosphere, the staff are friendly and accommodating and the food was great. We both commented on the quality when compared to others of the same chain. Very pleasant experience all in all and we will definitely be returning!
Bee Sparker . 2024-09-09
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This is a repeat visit relaxing atmosphere and friendly staff, especially Vickie who was very helpful
Chris Jones . 2024-09-09
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Brilliant pub, not even a 5 min walk from the industrial estate, bar staff and locals friendly and talkative, decent food too. Would recommend
Luke Harding . 2024-09-09
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Great food and amazing sporting atmosphere. Management and staff were amazing too!
John Hardacre . 2024-09-09
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Food was good and very tasty, downside my roast dinner wasn’t very warm on arrival, Service was was OK, atmosphere was friendly.
Philip B Reed . 2024-09-08
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Lovely and friendly staff! Never fails to deliver fantastic service :)
Katie Turner . 2024-09-07
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Food great, service absolutely fantastic. We are down from Scotland to visit family. Thoroughly enjoyed the Cherry Laurel experience.
normanandanna Chinnock . 2024-09-06
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One barmaid, que took 20 minutes for two beers, then went back waited another 10 minutes to order drinks and food , another 20 minutes wait for food to arrive and it was cold and I mean cold, I didn't complain because the lady serving st the bar deserves her weight in gold she was running around not flapping and trying to please the customers. Fir a pub as busy as this, you need at least two bar staff that time of day .
Steven Budgen (Budge) . 2024-09-05
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Food is always fresh and hot, and Sophie who served us was very friendly and made us feel very welcome! Thank you Sophie!
Jo nno . 2024-09-02
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We really enjoyed our visit recently, staff was amazing, service was quick and the food was lovely. We definitely be visiting again soon.
Amy JORDAN . 2024-09-02
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Last minute decision to eat here on Wednesday 28th and had a lovely meal. I must acknowledge the gentleman behind the bar who was very attentive when my son ordered from the vegan menu due to intolerance. It was great that he, (and the chef), showed concern and attention of what could have been a potential allergy. The waiting staff were also extremely pleasant. So refreshing to have such a great service. Thank you!!
Melanie Menzies . 2024-09-02
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Lovely place to eat. Fantastic value and tasty. They have a scrumptious vegan menu, not many places have this amount of choice.
Gill Moss . 2024-09-01
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Great food, service was excellent.
Tim holt . 2024-08-31
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Disappointed and cold food would not give refund only a free drink or afters even though bill came to £33 never go there again
Louise Morden . 2024-08-28
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Meals were cold. Being elderly we could not use the app. Going to the bar was problematic for us as we have mobility problems. THE TOILETS were extremely dirty. Do cleaners realize there are areas to clean behind the toilet doors. We won't be rushing back. Very disappointed.
Joyce Jones . 2024-08-28
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Very friendly and proactive staff. Food delivered quickly and to a good standard
Rhys Thomas . 2024-08-28
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Sophie behind the bar was great, she advised me to upgrade my mix grill to a Mega Mix grill. I would have forgotten peppercorn sauce if it wasn't for Sophie. Gavin delivered my food quite quickly and offered us deserts. Amazing Experience!
RUBELL KHAN . 2024-08-28
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The pie was full of pastry, not meat, there weren't many chips & the peas were cold. I paid £16 for pie & chip & half a lager, but I let it slide because the waitress was nice. Then I paid £6 for a piece of dry toffee pudding with about only a tablespoon of custard, & when I asked for more custard I was told 'the chef' wanted me to pay for it. BUT there wasn't enough custard with the pud in the 1st place, I've never had such a mean amount. I buy a carton of custard to feed 4 people for £1, therefore the custard provided to me cost 'the chef' about 5p. I will not visit the Cherry Laurel ever again, so for the sake of a few pence of goodwill, 'the chef' has lost 2 customers who live quite close & would have eaten there again. Very bad customer relations.
Judith Williams . 2024-08-27
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Fantastic service for all the staff. Food is amazing and food value for money. Lovely environment and great ease of access for my dad who is in a wheelchair. Will definitely be returning for more meals
Jayne Caudy . 2024-08-26
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Use to be a good place to go for Sunday lunch not now. Avoid the red cabbage don't no what they do to it but it spoils the whole meal
ronald rowlands . 2024-08-21
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I’ve been to the Cherry Lauren a few times and taken part in the quiz a few times is always a good laugh - Sophie behind the bar is always friendly and always goes the extra mile to make sure service is excellent , and the food is delicious
Charlotte Marie . 2024-08-20
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Where do I begin…was recommended this place because it is dog friendly. Booked it on my phone on their website with specifications NOT to be next to other dogs. They sat us right next to another person with dogs. Couldn’t find the menu for the dogs, had to go to the bar and then was directed outside in the foyer where they were on this little table. Why on earth are they out there and not included on the menu or at least on the tables! Went to the bar to order. This guy served me, first thing I asked was for the dogs food to come out straight away because they were wound up being right next to other dogs. Guess what…this request never happened. I was watching him add the drinks to the till, then he put TWO sausages and mash £3.79 each for both my dogs. I said, on the menu it says £3.00 each. He muttered to himself deleted all the items and then re-added them, then it was wrong again, he deleted again, then I could see him tap in child’s mash and a sausage. He said, “this is all I can do, and it will only come with ONE sausage”. Seriously!!! Asked for scampi, “no scampie” then asked for fish and chips “no fish and chips” “no Sunday lunches” no no no….. So fine, ordered steak and chicken burger. Also had starters. At this point the drinks were yet to be made, so I waited patiently for a small glass of Pepsi max no ice with two cans of Vimto no ice but could the cans be poured into one pint glass for me. Paid the bill £55 or something which I thought was a lot for what we have…coming up soon below. Back to the drinks, he made a pint of Pepsi max with ice then took two empty pint glasses and went to pour one can of vimto in one and one in another. I said no that’s not right. Explained again, he looked confused as if I was speaking another language. By this time I had enough! So before I went to sit back down, I reiterated my request “please could you ask the kitchen to bring the dogs dinners out first” Sat back down, what comes first….the starters!! Then a very long wait (place was practically empty) no staff were checking on people they seemed to be out the back somewhere. Then finally this nice waitress I spotted, called her over and asked where the dogs food was. “Oh we didn’t get any message for it to be served first” “I will tell them now”. In fairness she was very apologetic and nice. I said “you don’t have to apologise, it’s the guy on the till that’s at fault”. Here comes our dinner……straight away my jaw hit the table, the portion size was like a child’s meal. The peppercorn cause for my steak had zero taste! My steak was almost rare when I asked for medium to well done, my mums chicken burger (the bun was dry like it was stale) and the chicken was chewy - overcooked. We couldn’t wait to finish and leave. It was the worse experience I’ve had anywhere. First time and the last time.
Matthew Langley . 2024-08-19
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Straight forward pub with pub classics on the menu.
P B . 2024-08-18
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Great atmosphere with pleasant staff. Food really nice and reasonably priced
Angie MARTIN . 2024-08-18
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We have been taking our little dog here for about 5 years but suddenly today we were told she had to go on the floor not on my wife's lap, not happy. The floor was dirty and had food on it obviously from the previous day.
Lana Price . 2024-08-14
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Recently had a meal here and it was a lovely place, great food. Devon was our waitress and she was lovely.
Gavin Puzas . 2024-08-12
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Not been for a long time no special bord used to be 2or1 not any more waited for afters had to go and ask
Paul Thomas . 2024-08-12
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From the time of our arrival the staff were friendly and very welcoming. The new deco is amazing and gives the venue a lot more light . The new add ons to the menu gives more choice which is always good. The presentation of the food was amazing and the taste was excellent. The staff behind bar and waitresses were extremely helpful . Myself and my family are regulars at The Cherry Laurel and we wish you every success.
Mitch . 2024-08-10
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Great experience. Food was lovely. Served by Devon who was really friendly and attentive. Def will return.
joseph durkan . 2024-08-09
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Had a great experience here. The staff were amazing, especially Devon. She was on the ball and had great customer service skills. Would come back again🙂
Gwyneth Roderick . 2024-08-08
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Great service, especially Devon. She was just amazing. Lovely place.
Juliette Ashman . 2024-08-08
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The food very nice Staff was amazing especially Louise. She went above anyone’s job role to help my family Highly recommend a visit here
Mark Spiller . 2024-08-08
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Food was amazing well done chefs and service from Louise and Gavin was fantastic will definitely be back!
Louise Tew . 2024-08-07
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Love my local.. all staff very friendly, especially Louise. Always goes above and beyond to make us feel welcome.. highly recommend coming here if in the Bridgend are 👏🏾
Omar Salmman . 2024-08-07
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Great service from Sophie! Very polite, clearly knows what she’s doing, definitely recommend a visit.
Aimee Smith . 2024-08-06
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Had a lovely time this evening after dropping by with no reservation. I went alone with 3 children after not wanting to cook and had a wonderful welcome, the park was a brilliant addition which brought me hours of peace! The food was was amazing and very affordable. I was servedby Annick who was so lovely and helpful with navigating my childrens allergies. There was something for everyone! I very much recommend the Cherry Laurel!
Lauren . 2024-08-06
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Amazing service yesterday from Sophie she was amazingly patient with my little sister and even helped her find her favourite food definitely visiting again
Eli_Boi . 2024-08-06
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Came in yesterday for food with my Mam. Didn't book a reservation but Sophie made sure we were sat in a good place and was very patient and polite with us while we decided what to order. Would 100% recommend!
Samuel Green . 2024-08-06
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Visited yesterday for Sunday lunch with my family, the service and atmosphere was lovely even though it was quite busy! The food was piping hot and delicious! I highly recommend and will be back again!
Sophie Gray (Sophaloaf161) . 2024-08-06
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Lovely place and staff. Food was gorgeous and fantastic service. Sophie was very helpful.
Sam Sayce . 2024-08-06
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Our drinks order took over 20 minutes to arrive to the table, they were 5 pepsi’s of the same size, the bar remained completely empty at this point, so we were unsure why our order took so long. I accidentally put a burger order through as a “light burger” to which a member of staff took the initiative to ask if it was correct. So we were very thankful for that. However when I initially proceeded my order, I stopped a member of staff to ask if it’s possible for all food to come out at once as we order a sharer for a main, to which the the non response and charging into the kitchen I took as just bad attitude and frankly rude. When the food arrived and was asked if we’d like any other sauces, again I asked if I could have some mustard, again no response and walked towards the kitchen. At this point a grunt or a thumbs up would have sufficed! All our food came out Luke warm, but we were all hungry at this point and god forbid i’d make a complaint to clearly an already disgruntled staff member. Overall we all left quite dissatisfied and a sense of it will now be the last time we visit.
Kellie Williams . 2024-08-06
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Had a lovely time at this pub on Saturday. Really loved the mixed grill and will definitely be coming back for the food and the service. Was served by a lovely woman named Devon who went above and beyond. Will be going back!
Carys Davies . 2024-08-06
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We had an issue where we had ordered using the app 20 minutes later no drinks and food had already started coming out to use with no drinks in sight. Brought the issue up with a a member of staff I believe he stated his name was Rubell. He couldn’t have bene more apologetic / accommodating in resolving the issue understandably it was a very busy period for the restaurant. The food was delicious, well presented and more than was expected with the fair pricing. If it hadn’t been for this member of staff it would have tainted mine and my partner’s experience. We will definitely become regulars
DJ Warren Searle . 2024-08-06
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Visited a few days ago and had a wonderful experience! We were served by Devon who was super friendly and is clearly an asset to the team! Food was great for the price. Will be visiting again!
Louisa Ridge . 2024-08-05
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Come here sometimes on the weekends for a drink. Place has great atmosphere especially when Devon is on the bar, the rest of the team are great as well, very friendly and hardworking.
Molly . 2024-08-05
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lovely atmosphere - our server Devon was FABULOUS. excellent atmosphere.
Chloe Clayton . 2024-08-05
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Had a great time here with some friends recently for a few drinks. Devon was great behind the bar and provided such a lovely service, will be back to visit again soon!
non morgan . 2024-08-05
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Had a lovely meal with family, Devon was really helpful. Would highly recommend
Silly Cow . 2024-08-05
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Great place to take the family lovely staff also one named Devon was the best of the bunch. Highly recommend.
Brecon Macadamia . 2024-08-05
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Fantastic pub with great service. Devon was so lovely to us , we will definitely be back!
Niamh . 2024-08-05
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Staff are really friendly and helpful. Devon was especially lovely
Hywel JonesBMX . 2024-08-05
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Nice pub good fast food. Plenty of car parking and a good outside space and play area for the kids.
David Roberts . 2024-08-04
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Food was served on time and staff was very nice very clean place and children friendly place
Judith Jenkins . 2024-08-02
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The service was amazing!, the food was great. Staff are always friendly and helpful, it was boiling inside the building I think the place could do with some sort of aircon. We visit this place maybe 3/4 times a year, the prices are really good and there is always some sort of deal on so it makes it ten times better
Rach Brain . 2024-08-01
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Myself and my dad go for food here every week. All the staff are friendly and helpful and always make us feel welcome. Nothing is ever too much trouble. Especially Louise and Sarah.
CDavies . 2024-08-01
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Offers to get you through the door are overly complicated, ok if you have time to research them and read the small print. They need more staff on the bar at lunchtime , more time waiting than eating.
chris mutch . 2024-07-30
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We booked a table but probably didn't need to as it was nice and quiet. Recieved a nice friendly welcome by both the guy and lady behind the bar. Kids eat £1 which is handy. Food isn't cheap, quite pricey for lub food but then that's across the board and not just here. The salad with crispy cauliflower was absolutely delicious! Kids meals were a decent size and plenty of selection. We'd return
Laura Geary . 2024-07-30
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Very busy place, one person only at bars and walked out due to the lack of staff as a 10min wait and no response was my decision and walked to a local cafe, served in less than 3mins and food ordered and very nice.
Frederick John Berry . 2024-07-30
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We had an awful experience yesterday evening. Aside from having to wait over an hour for our food, missing things off the menu that were available to order (we found out about 45 min into our waiting time and had to change one dish), the service was very poor. When the food finally arrived it was appalling - the burgers were dry, portions (especially the burger) were very small, presentation poor and overall the ingredients looked and tasted cheap. I’m inclined to say that it was one of the worst dining out experiences we have had ever. The only nice thing about our visit was the the outdoor play area and that the children had a play.
MetropolitanR2R . 2024-07-29
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Service was terrible & staff were rude. We went in and were told to take a table then come back to the bar to order or use the QR code on the table. After 20mins of trying to order through the QR code ( physical menu items weren't showing), we went to the bar to order. The same member of staff then tried to bump us to the back of the queue. She said there must be a technical error with the online order service. How was that our issue and how could we then be expected to wait behind another 7/8 people?!!!!!! Appalling customer service & care
Shuni Day . 2024-07-28
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Just loved how dog friendly this place is.
Dawn Griffin . 2024-07-28
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Customer service was shambles, it’s a shame because the food was amazing. Had dirty looks from serves and waiting times was terrible
Ben Hayles . 2024-07-27
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Don’t bother going, it’s a waste of time and money
Lew Barry . 2024-07-23
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A shame, one of the worst meals I’ve had here today and it was quiet. Mushrooms, chips and onion rings cold, had to ask for our sides. No check back, waited 40 minutes for dessert, no apology. Don’t think we will be back
Hannah McCarthy . 2024-07-23
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Food was average, staff service wasn't good, a member of staff behind the bar came across like she'd left her people skills, good mood and personality at home in bed! Was quite abrupt, short and arrogant. Won't be returning in a hurry.
Joanna Wyatt . 2024-07-22
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Food was good, service was rather poor.
Mario Agus . 2024-07-22
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God awful. I'm not sure how you can cook an egg yolk rock solid and the rest of the egg being r aw but these guys managed it. Don't get the "spicy ultimate burger" just tastes like burnt beef, no flavour at all and no spice anywhere near it. The mixed grill, raw sausages, well done steak, burnt gammon and chicken dry as a bone. £50 for 2 portions of chips basically. Blegh
Cassandra Westall . 2024-07-20
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Waited 55 minutes for our food. When I asked what was happening with our food we we were told there was a 30 to 45 minute wait which we were not made aware of when we ordered. When we actually had our food it was rudley placed in front of us with no apology for the wait and no communication whatsoever. On top of that our food was cold with items missing and poorly prepared. Needless to say we will not be returning again.
Sandra Murray . 2024-07-18
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Took my daughter for her birthday, staff were extremely nice and the food was great. Steaks cooked to perfection
gavin stewart . 2024-07-16
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Fantastic 😍 was stunning night and amazing food. Buffalo cauliflower wings yummy!!
Jessica Williams . 2024-07-16
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Thoroughly enjoyed my recent visit with my family. Food was excellent and the service was first class. Thank you.
The Jap . 2024-07-16
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Staff were extremely rude and food was served cold. Don’t recommend or waste your money here. Awful service and attitude.
Amy Richards . 2024-07-15
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Terrible low quality frozen, fried over priced food. Tasteless drinks for some reason. Unhygienic. Poor atmosphere. Never going again.
Kristian Pearce . 2024-07-14
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Food great & staff very friendly especially waitress abbi
Ryan Fenner . 2024-07-13
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Quick service and friendly staff always. Decent food. Standard chain pub menu but nice.
Paul Beardwell . 2024-07-13
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Great food and service, a bit of a wait for a drink due to staff shortage but staff did thier best.
Jon Ratcliffe . 2024-07-12
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Great venue, family friendly. Always brilliant with the kids. The beer Garden is a great place to unwind, and let the kids play in the park.
kelfyn emma . 2024-07-05
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Food is very expensive here. The staff are extremely unfriendly
william Lai . 2024-07-04
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Good value good service and excellent food
haf maint . 2024-07-02
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Great service, quality and price
Jon Carter . 2024-07-01
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Went here on Monday only to have 3 meals sent back because they were cold. My prawn cocktail consisted of just lettuce and prawns no tomato lemon nothing, shocking, and was served in a dish that was white metal with a blue rim. It was like something you would take camping. Won’t be returning anytime soon
Janet Wilkins . 2024-06-22
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Exactly what you expect from pup grub. Dog friendly. They have bowls fir water and a doggy menu!
Kyle Taylor . 2024-06-20
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Visited on the 20th. Pub looked brilliant decorated out for the euros. Great service from start to finish, food was lovely. A big thanks to Louise who makes every visit there a pleasure. Thanks again T10
Lee Howells . 2024-06-20
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Bit disapointed with the food, order under 5s and over 5s meal,difference in price but both came out same small portion,bit stingy for the over 5s. Same with adult meals, 2 large roast beef dinners, very small portion of vegatables,carrots were cooked to death and the roast potatoes looked like frozen potatoes that had been quarterd into what looked more like chips than proper roasties.it wasnt great quality or value for money. Staff brought cuttlery and condiments in a carrier and the sauce bottles were empty,no salt in the shaker and not enough cuttlery for the table,just poor attention to customer service Atleast its got a Sunny beer garden and somewhere for the kids to play
Richard White . 2024-06-16
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Food was good, drinks expensive. And we had to remind them to bring our desserts as we waited for 25 mins
Michael Owen . 2024-06-13
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Went Monday afternoon . Food was cold so sent it back to be warmed in microwave. It was all well done not be going back any soon June 2024
Kirsty Spencer . 2024-06-12
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Food and service excellent as ever. A big thank you to Sophie, Annick and Louise for excellent service last night on my birthday 7th June. This little gem of a restaurant is well worth a visit. The food is top quality and excellent value. The staff are lovely and always a lovely atmosphere. Thank you and see you soon x
Dan Ben . 2024-06-08
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Sadly a bad experience.cild peas,tough steak and as there was 2 understaffed the service was terrible.lots of items missing from menu, no mushrooms,chocolate sauce fishfinger ect..we were there for my wife's birthday and book a table for 17.when arrived it was 2 lots of table apart.this was booked 4 weeks early. Seemed like it was too much as staff huffed when we asked if tables could be pushed together.must be going downhill as was quite empty for a 5pm Sunday.winy go back again sadly
simon notley . 2024-06-04
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Good chain pub a step up from weather spoons. Food was tasty. Service was good. No chalk for the pool table cues!!!!!!
Leslie Uttley . 2024-06-02
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