The best restaurants serving British food in Horsham South East

We felt so welcome and taken care of! Such a cozy pub in a gorgeous location and lovely surroundings. They have an extensive beer list and it's such a good pit stop if you are in the area!

There were 5 of us, all friends. We had different meals. The food we thought was average. They do not do French Fries - what a shame. The service was excellent. Pity on emeal was forgotten and had to remind staff. That should not happen.

The tables were not being cleared quickly and the one we sat at had obviously been cleared but not wiped down and the children's colouring from the previous incumbent was still there. There was no one clearing the tables and when we left there were 7 tables inside and 5 outside uncleared because the 3 members of staff were so busy dealing with the busy lunch time. The table service was being managed but just one person. The service was slow and they forgot one of the items ordered. This is in no way a criticism of the staff - they were doing their best. They are clearly understaffed. The millionaires tray bake (£3.49) was sickly, the shortbread was hard and not topped with real chocolate. The victoria sponge (£3.99) sliver - not a slice, was filled with something that was not real buttercream. The strawberry and banana 'smoothie' (£4.99) was thin and separated in the glass almost immediately . The tea (£2.80) was definitely a cheap brand and tasted poor. The mocha (£3.70) was acceptable. To be fair, the main meals did look nice and good sized portions. There is a sign by the entrance asking patrons to wait to be seated but the staff didn't have time to seat people and an elderly lady with a walker had to stand for a bit before seating herself. It's such a pity. This is a lovely setting but, if management are reading this, it's time for an overhaul of your practices and product offering.

This has to be one of the worst Wetherspoons we have ever visited. On entering we were greeted by dirty plates and glassware strewn across almost all of the empty tables. This should've been our warning to go elsewhere. We find one that's not too bad and order drinks using the app. The drinks do not arrive within 20 minutes. One of our party goes to the bar, and a member of staff then makes our drinks for us while we wait. The bar was not busy with customers, so this wait is unacceptable. We then order food and drinks. The drinks take 25 minutes to arrive. The food does not arrive until 50 minutes later, and even then, with items missing. Many customers like us were chasing the handful to staff to see what was going on, but despite their efforts they were unable to help and had no answers. We asked to see a manager but was told they were busy and unlikely to come out. The staff member was clearly stressed and doing their best. The manager never did come out despite us being told they had been notified, which for a company like this is absurd. We left and will be seeking a refund via head office. I cannot recommend strongly enough that you give this place a wide berth until they invest in it properly and resolve these deep management issues.