Delivery
Pickup
Outdoor
The best restaurants serving British food in Low Fell Gateshead North East
6 Restaurants on GastroRanking
Delivery
Pickup
Outdoor

4 Opinions in 2 websites
We ordered a buffet for the Kings coronation at blenhiem court and it was excellent no complaints staff were very present will order a buffet food again

32 Opinions in 1 websites
1st time visit and definitely won’t be going back. Terrible service and attitude of the staff abismal. Queued for around 10 minutes, even though only 2 people in front of me in the queue. Anyway, eventually I got somewheat to the front of the queue, when one of the woman asked if i need anything cooking. (Yes the food i’m about to order). Anyway i said fish bites, and an older lady proceeded to throw them in the oil. Now at the front of the queue being ignored, i waited and waited awkwardly until a few minutes later another girl asked me what i wanted and i said fishbites, chips and a kebab, she just looked at me and said ‘ok’ and then proceed to go off and do something else. So i waited by the counter again, until i eventually had to say something and asked them to please take my order. Well, after look of disgust from the girl she took the rest of my order then proceeded to go off again leaving me at the counter. I asked another woman can i pay for my order, to which she said you do that at the end. Well, knock me down and call me Sally, but not once did any of the staff clearly provide instructions to me of the ‘next steps’ in this absolute monstrosity of customer service, communication would be nice instead of me having to ask!!!!. 20 minutes later my fishbites were done then i paid. To top it off, the chips weren’t even cooked through, and looking at other reviews this isn’t a one off!!!!! Seems like a little training in basic customer service and communication wouldn’t go a miss!! Oh and also someone else to cook the chips!!!