The best restaurants serving British food in St Neots Eaton Socon Huntingdonshire East of England

Food was okay, service was a little slow. For the money spent the portions were a little stingy

I didn't realise this restuarant attached to the Premier Inn was called The Highwayman - that says a lot after my Daylight Robbery experience in November. I can forgive a certain lack of service (staff chatting around the bar on a quiet night). I can even forgive a certain lack of warmth or interest as it is a job I wouldn't want to do (but smileless faces and no chit-chat whilst serving? Really?) What I cannot forgive is having accidentally overpaid for drinks that were included in the 'meal deal' booked through the Premier Inn - the total lack of any recompense nearly 3 months later! Having booked a meal deal through the Premier Inn, I noted on leaving that I had accidentally paid for drinks that were included in the price. The PI staff were aware of this and passed it up to the hotel manager. Having sent at least a dozen emails to the PI, as that is who I booked through, and had 2 phone conversations reassuring me the manager of the restaurant knew about this issue and it would be 'resolved very soon', I still have had nothing. Even a written letter to head office came back saying 'nothing to do with us'. Shocking way to deal with people! You have my details - and my overpayment of about £30! If it was local, I would go in in person and sort this, but I think they are hiding behind the fact that repeat business is not very likely, so why bother themselves? Food: usual good quality Service: wish they offered self-service (apart from the lovely mature ladies who served breakfast!) Drinks - don't go there! You pay twice from my experience. Highwayman got away with daylight robbery - funny that the what3words for the hotel include the words 'discrepancy' and 'overpayment'

Under new management since August and the young barman has put so much effort into enticing people to this lovely old Inn. Venue hire, pool tournaments, live music, poker nights and accommodation, it's a great place for a pint and to spend time with your mates!

Yes it's a retail outlet. No it's not really a discount outlet. A factory outlet suggests lots of discounted items, seconds etc. You won't get that here. You will get a factory with a standard shop and cafe with 2 small shelves of bags of 'uglies' that really aren't that reduced at all. Very disappointing. If you live locally then, hey, you have a Hotel Chocolat shop on the edge of town. Don't make a special trip here, it's not worth it.