Delivery
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Outdoor
The best restaurants serving British food in Arboretum Derby East Midlands
37 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
476 Opinions in 2 websites
Non existent customer service. They also don’t have anything you want to order - we tried to order a chocolate sundae, cookie dough, milkshake, chocolate fudge cake and was told they were all not available. This was after paying. The entire party had to then choose alternatives they weren’t entirely keen on because we had already paid. I find it hard to believe they didn’t know before. We also witnessed a staff member being quite unkind to another employee who was taking orders, and seating walk ins, telling him off and telling him to wash plates instead of seating walk ins. When our food did arrive, only 2 out of the 3 items came. We waited 25 mins for a Sundae to arrive, when it didn’t we told the staff who said it was coming. It then took 10mins for this to arrive. It really shouldn’t take 35 mins to put some ice cream in a bowl. Youre better off going to Heavenlys down the road. Don’t waste your time here.
2142 Opinions in 2 websites
1 Opinions in 1 websites
pancakes were not cooked. owner rude and didn't resolve. complete waste of money. sloppy service and sloppy desserts should be the name.