The best restaurants serving Brasserie food in Wirral North West

Absolutely great food and very friendly staff.. food was all cooked from fresh.. deffo be going again

I had the Brisket which was described as “The Star of the Show!” weighing in at 1/2lb. I expected something special about the size as a decent steak elsewhere, albeit sliced. The meat was tender and well cooked. However, the portion was much smaller than I expected, and far from the star of the show promised. Not so much disappointing more underwhelming. Likewise with sides such as the chips, coleslaw and grilled sliced peppers. Sadly the meal size was unnecessary miserly . Not what I would expect from an American style restaurant.

Every time we visit, this place delivers top notch

We have been regular customers for several years, but will not be ordering from Amara again after our most recent experience. We ordered a takeout (definitely not cheap!), which we were told would take 20 minutes - but in fact took 40 minutes. The food was luke warm and some items were missing (namely the salad and the ‘mixed vegetables’ with the halloumi kebabs). We rang the restaurant several times to try to rectify this (it is only 5 minutes away) but they hung up on us three times. It is very disappointing as we have experienced some excellent food from Amara over the years, but have to agree with other reviewers that this restaurant is going downhill.

Mini hen do for older family/friends. Diane and the staff at the Brasserie were great Diane arranged for us to have either afternoon tea or stands of cakes/scones and different sandwiches for the bride. She set the table nicely and kept an area for just us at the back. We all had a fabulous time. Lovely surroundings, loads of parking as the Spa is attached to the main hotel. Would recommend. Thank you ladies

Looked on Hillbarks web site to see that Christmas dinner 2020 was advertised as £105, so I called and reserved a table for 2 for my husband and myself. Time went by and after 2 unanswered emails I still not had any written confirmation. Eventually I called them and they said they would send over a menu when it was finished. I received nothing. I then received a call on the 3rd Dec asking for £125 deposit. I questioned the lady about the price and she lied and told me it had always been £125, even when I was looking at the web site and it said £105. I regrettably went ahead and paid the 50% deposit, even though I still had not seen the 2020 menu, but its 5* hotel, so surely the menu would be fantastic for Christmas, especially at £125 per person. Whilst on the phone the lady on the phone never told me the deposited was none refundable. I had seen the 2017 menu and it look lovely. When I finally received a confirmation email with Christmas menu, I was horrified to read it, it was appalling, Melon, followed by Tomato Soup then Turkey, cheese board then basic pudding. It would cost no more than £10 to make (I used to work in catering). I immediately called to cancel and was refused. I was told twice they would ring me back and never did. What they have done is trick customers into thinking you are going to get a lovely menu, as shown on the Christmas page, but what you actually get is very different. For example the 2017 Christmas menu for mains shows 4 meat choices, for 2020 you get 1 - Turkey!! What if you dont like Turkey?? TOUGH! Like it or lump it, because they will not refund you.....oh and they make sure they get there money first before sending you the menu. The hotel is clearly in trouble and trying to scrounge every penny it can get. We certainly wont be going for Christmas dinner, as we have been reading other shocking reviews about at Hillbark at Christmas. I just hope you read this before you give them a penny..........Disgraceful, lying company, that is scamming people. You should be ashamed of yourselves and have the 5* taken off you. In fact when I have a moment, I will be looking into doing just that.