The best restaurants serving American food in City Centre Manchester North West

Most DISGUSTING customer service experience I have ever had. We travelled an hour and a half to go to 202 for my friends 21st birthday for bottomless brunch. We ordered one round of drinks and when the waitress came back we asked her how the bottomless brunch worked - basically just to confirm that all the drinks on the menu were included. She then informed us they no longer do bottomless brunch. We had not been notified of this whatsoever and apparently they stopped doing it even before we booked it, yet they never removed the option to book for it from their website at that time. They said there was nothing they could do about it and we said we booked for a bottomless brunch for £30 per person and they should honour that. They then said all they could offer is 1 free round of shots which is not good enough. We asked to speak to someone higher up and a vile woman from the kitchen, came to our table and got into a very heated argument with our friend. She was flinging her arms, told her to shut up & said she would happily ‘take this outside’. She proceeded to shout in my friends face, this was such an intimidating experience to the point I actually thought she was going to go for my friend in the middle of the restaurant. She said she didn’t care and that we should be paying full price even though that’s not what we booked for. I have never witnessed such an UNPROFESSIONAL, disgusting and ATROCIOUS behaviour within customer service in my life. The lady who did this was one of the so called owners of the premises however it seemed to us they just picked the most confrontational person from the kitchen to come out (as they said their actual manager was on holiday) and just said she was an owner, because after her unacceptable attitude, physical presentation and bad mouth I refuse to believe she could be in a profession where she runs a business. She was implying she wanted to fight my friend so we wanted to leave the premises asap, we felt overwhelmed and unsafe so we all proceeded to leave before this got any more out of hand and the lady stood at the door with a security guard and wouldn’t let us leave until we paid for the one round of drinks we had. We did not want to give them any money for the terrible service we had had, but we paid because the lady was getting in our faces, she was nothing but a bully. She completely ruined our friends 21st birthday. The place was dirty, grubby and grotty, all they want is your money they have no consideration for customers at all! I would never ever recommend anyone to go there.

En primer lugar, la comida era excelente, buena y sabrosa y una porción de comida de tamaño decente. Ahora con la parte confusa El servicio al cliente es muy lento y aburrido. Y también dicen que tienen el 50 por ciento de comida en oferta, pero solo dan un 25 por ciento de descuento. Le tomó literalmente 5 minutos calcular mi descuento y aún así se equivocó. No me quejé en ese momento, ya que sé que las empresas están pasando apuros y tbh no podría ser molestado con la molestia ya que el servicio es lento y no muy acogedor. Pero en general no me puedo quejar de la comida, todo estaba delicioso y volvería.

Such a lovely environment, staff are lovely and friendly. Food was great such as drinks . DJ was brilliant hand a lovely night .

I love wingstop. The service is amazing and the staff are always happy to help. the food takes great and the food is fairly priced.

Great food fast and friendly service. Very busy place but still got my food quickly. Great service everyone happy and smiling despite it being 4.20 am

Was told we had to wait 45 minutes to just to be served, really come on KFC your really a fast food restaurant, Get a grip and sort this place out or just close it down. Rude staff telling us to wait 45 minutes to place a order. Well we never waited 45 minutes we just walked out