The best restaurants serving American food in Elvet County Durham North East

Turning up with my family, my wife, who uses a walking stick, nearly slips on the wet tiled floor. We were then told there is no access to disabled toilets, you have to walk up two flights of stairs to get there. If you have a walking disability, don't even bother with this place. We are then seated and the service is OK, a bit slow which I'm putting down to being a Saturday night, but waiting 15 minutes for just a glass of water seams excessive. We come to order desserts to be informed that the waitress would have to check in case our table was booked out, which if it had been we wouldn't have been able to have desserts. This seems ironic as it was the service speed which would have stopped us. Luckily it's wasn't, but the game next to us were told they had to leave as their table was booked for another party. Staff were pleasent enough and prices were OK, food was lovely.

We went here years ago (same place but it was in a different location). The food is still great. The topped fries and burgers were really good! Service was okay, nothing special (it was better a few years ago). Unfortunately they add an optional service charge and I NEVER give a 5 stars when they do this! (Just add more to the food costs if you can't afford to pay your people!)

Lovely restaurant in Durham we booked for the afternoon tea experience…. Firstly I would like to say we really enjoyed our visit and the food & staff were very good! The only thing that spoiled the afternoon was when we were paying (which we did individually) & it came to me the whole service charge was as added to my bill so I ended up paying way more than everyone else as I was the last person to pay! Nothing was mentioned in advance about this… I think it would have been much better to let people know before paying and then the service charge can be shared between the whole party 😊 Just a small suggestion that would that would make things much better

Excellent place to stay , fantastic staff very helpful.. Very close to main town Fab breakfast Very well presented and very clean and tidy .

Food was cold, missing items and delivery driver arrived but sat in his car for almost 10 minutes until I caught his attention. Bad experience and food anticipated receiving not received.

Rarely go in KFC and won't be going in again,food was OK I went to the counter and asked for a cookie,the guy serving said you have to order from the self serve booth,I tried no option of cookie,so I told him he came he tried couldn't find it in deserts he then went seen his manager,came back said let's try again couldn't find it,I said all I want is a cookie? Sorry can't find it so never got one,there was a container full of them on the counter? He then came over to a couple sitting beside us to tell them they couldn't have there order because there was a backlog of chicken🤔 absolutely useless in there,hod knows how long them cookies had been there🤢 I told them I'd stick to McDonald's in future.