Fat Hippo Durham in County Durham

Served by Sarah and she was the best. Took great care of us

Great chain good veggie options and the service is always good

Sarah was such a lovely waitress!! we had such a lovely time x

Food was great. Service was fast and cheerful. Thanks Ruth!

What a great little place. Great food, burgers are lovely. I don’t know how the likes of McDonald’s and the like make any money anymore. When it comes to a burger these independent places like this are changing the game. Delicious buffalo tenders and tots! Will come again. My only issue would be more draught lager selection. But that’s a personal choice I guess. Big shout to Charlotte and Ruth. Thanks

First time going. Nice layout, friendly staff, clean, and possibly the best veggie chicken burger I have ever had.

Canny little restaurant. Very cosy vibes and food was on point. Pretty expensive, but it’s definitely classy food you’re paying for. Took my partner here for Valentine’s Day and she loved it.

Went with some work colleague, had the cod sandwich, it was decent but I was done with it in a minute and didn't fill me up, even after borrowing some of my colleague's chips. Had to stick with water because they refused to blend my own protein shake, despite we left over £250 there. I won't come again.

Family trip whilst out, great food as ever

Luke & Abby were really nice, and took care of my allergy the whole time 🥰

Great. Will come again. Thank you

Food amazing, service amazing. Lights too low but Charlotte was amazing !!

Sarah was amazing.!!!!! Absolutely unreal eyes and smile 🙏🏽

Baby and Luke were amazing hosts for my leaving doo at Durham Fat Hippo

Served by Abby, great service and great food!! Would highly recommend!

Great Playlist!! Thank you Ruth :)

Ruth was amazing! Such a lovely hostess and made us feel so welcome

Great food, Sarah was lovely and had excellent service. Will come again :)

Great food in a fantastic venue service was top notch

Lovely food in Fat Hippo Durham today. Seated quickly, food came out really fast and it was beautiful. Sarah who served us was lovely and friendly too :)

Wonderful food. Friendly service. Fair price.

Great service from Sarah - thank you!

really nice food and lovely service! would recommend

Amazing food, we had the gorgeous Sarah looking after us and she was great 😊 very friendly and helpful!

served by Sarah and Abby. Spot on. Will be coming back :)

In the Durham location Sarah and Abby were great 10/10! Thank you!

One of the best burgers I've ever had! And I had many... Service was also incredible, shoutout to Sarah and Abby who treated us amazingly :)

Luke was very friendly and gave some great recommendations like the Swiss burger

Served by Sarah and Abby, lovely girls

Brilliant in all departments special thanks to Ruth for the amazing service 👍

Ruth was amazing! Very friendly and the food was amazing!

amazing food!! lovely service from poppy!! :)

Wanted a really good burger and got exactly that. Great choice with fast and efficient service.

Good food, nice staff, clean table. Even advised on places to visit. Fair game to them. And the milkshake machine actually worked, unlike York.

Liam and Ruth are great, fast and attentive service

Always great food and service poppy was lovely and happy :D I always recommend this place to anyone looking for a decent burger

Fantastic food - the fat hippo burger is the one to go for

Sarah was real sweetheart. Would visit again. Greetings from germany

Amazing burgers 🍔 the service from sarah was great, very friendly, thank you

Great little find. We had the lunch menu and was spot on, very good value for money! Nicole and Becca were great, very friendly and helpful. Would highly recommend!

Very nice place to eat. Just a little on the expensive side for a burger.

Amazing food and service from Ruth. Thank you.

Ordered from the gluten free menu and all was gorgeous and very filling and lovely service with a smile

Food was cold and the burgers were just threw together, no lid on the pots of soggy chips just threw in the bag.

I ordered the food at 6:15 pm and it wasn't delivered until 9pm

Great place for a burger. We went on a Saturday night and the place was very busy. It did make the service slow but the food was definitely worth the wait. Vegan food was excellent, only food criticism was the Gluten Free bun was tiny compared to the burger. We went back for lunch on the Monday though and the food was excellent again.

Over 2 hours delivery and the food arrived cold and had to be microwaved!

food was fantastic but the delivery time was shocking though no fault of the restaurant. The delivery time kept changing so contacted the restaurant and found out the delivery driver hadn't got to the restaurant even though it stated otherwise on the app but the food was still hot when we got it

We were served by Sarah, she’s being was assertive friendly and efficient, gave us time to view the menu and was very prompt when asking for the bill x

Delicous and great service from Poppy 🙂

amazing service from Charlotte - would come here again :)

The barstaff are incredible and very very friendly I'm not much of a burger lover but they explained all the options and asked my preferences the staff was very natural and happy to banter whilst I was eating and they cleaned and sorted behind the bar... nicola was especially wonderful... only suggestion I have is it would of been 6 star if coffee or latte etc was available

Amazing food, great friendly service from Charlotte!

Food was absolutely fabulous and our server Sarah was great!

Love the service from Sarah & Ruth - keep up the good work

Staff were attentive, food was delicious. Ruth was our server & she was absolutely lovely! Really good experience

Fantastic burgers, great service & dog friendly too. Went for the Swiss Tony, tasted amazing. Staff were really helpful & friendly very accommodating even though we'd not booked & had our dog with us. We were served by Sarah 👌🏻

Amazing food and really friendly staff! Gave recommendations on a couple of places to go afterwards and informed me of some of durhams history!

Sarah was great. Service with a smile

Sarah was lovely and made our experience very enjoyable :)

Went with a party of 8, seated straight away in a comfortable area, with the member of staff attending our group friendly and attentive. Drinks and food usual prices these days, but were excellent quality. Bill was pre split on the receipt which was a nice touch.

Great service, food and price! Ruth, our server was fantastic 🙂

The person who delivered my food arrived in good time and was polite and efficient.

Great burger and fab service from Taylor

I love chicken wings and they did not disappoint. . .

The staff and atmosphere were great, but the food itself wasn't very good at all. The bread felt slightly stale, and the chips were not great at all. I've been to Fat Hippo in other locations and have had a mor positive experience. Perhaps it was an off day

I’ve been wanting to try this place for quite some time but it was disappointing. Ordered a Fat Hippo burger and some Cracking Wings. The burger patty was thin, dried out and some in places burnt. The onion rings included on the burger tasted of nothing. Needed some more seasons nonetheless. Hand cut chips, bland. No flavour whatsoever. And the wings. I had one out of the serving. It was drenched in oil.

£25 for two burgers and fries. Food was not delivered hot and the chips were stale and tasteless. Really disappointed with our order, won't be ordering again.

Food was really good, delivered quick and hot! Only problem we had is that they forgot our ranch :(

The food was very nice and good value aswell my only very slight criticism was there wasn't much choice in the way of starters or desserts but other than that it was superb

Food was amazing,service was spot on and with a smile.would 100% recommend the food from here!!!!

Food was cold. initially told 18:55-19:20, arrived at 19:43

Really good food and great service!

GLUTEN FREE ✅ Visited with my boyfriend and was delighted to find out they had a separate fryer for sides for GF customers, only thing I couldn’t have was chicken due to the coating, but there was no extra cost for GF! Beautiful food and will definitely be back

Ordered 5.55 6.30 delivery states delivered at 20.55 however only 8.20 call restaurant and order been ready since 6.30 so been sitting for over 2 hours in limbo as of now not received. Tried to cancel but can’t will never use again!!!!!!!!!!!

Excellent food and great value for money

food was lovely but it took 3 hours to arrive

Not the best just say warm won’t be ordering again

I ordered at twenty past five, it didn't arrive until ten to eight

food didn't arrive... want a refund

Fab! would order from here again.

Lovely food lovely atmosphere as usual, vibrant and satisfying. The almost-perfect place to spoil yourself whether meat eater, vegan or vegetarian, except for the practice of calling everyone "guys".....all the time and incessantly- my wife is blatantly female; she has front bumps end everything....do we REALLY present as extras from Goonies???!!! (Heyyyyyyy youuuuuu guyssssss.......)

Unexpected,just on a whim but very pleasant and unusual meal and surroundings

Waited 3 hours and turned up cold

This was the most disappointing meal ever. The food was stone cold. In the past it has been barely warm, but at least the flavour and quality was good so I did not complain, but this was barely worth eating. Wrong beer too.

Great service from Taylor today. Thank you

Half cooked chicken tender in my burger and Iv just spent nearly £60 and it’s put me off my food

This was our first time at Fat Hippo and we had a fantastic experience, great food, great music playlist and attentive service from the lovely Taylor who made us feel welcome from the minute we stepped through the door. Thanks for a great experience

Came here for pre-cinema tea one Saturday in August 2024. Booked same day, took a while for them to take our order and a while for food to come, well presented. Tater tots were lovely and big portion of them!

The food was great and the staff were super friendly and accommodating!

Definitely have a better experience visiting in store, burger came Bun burnt & freezing cold, chips like card board - disappointed however much nicer in store

Gorgeous food, thanks jaz for great service too!!

Jas was a lovely waitress thank you!

not enough sauce or flavour bland

Very nice delivery man, but no beverage from the restaurant which was ordered. Food also cold.

Delivery was not bad at all, but unfortunately the burger was really dry as there was no mayo as described. Many of the listed ingredients were not in the burger.

It’s 4:10 I ordered 1:30 still waiting for it now

Turning up with my family, my wife, who uses a walking stick, nearly slips on the wet tiled floor. We were then told there is no access to disabled toilets, you have to walk up two flights of stairs to get there. If you have a walking disability, don't even bother with this place. We are then seated and the service is OK, a bit slow which I'm putting down to being a Saturday night, but waiting 15 minutes for just a glass of water seams excessive. We come to order desserts to be informed that the waitress would have to check in case our table was booked out, which if it had been we wouldn't have been able to have desserts. This seems ironic as it was the service speed which would have stopped us. Luckily it's wasn't, but the game next to us were told they had to leave as their table was booked for another party. Staff were pleasent enough and prices were OK, food was lovely.

Can’t fault delivery driver, service from restaurant was abysmal

The specials are always outstanding, but think french kiss is going to hard to beat. Fantastic food, service and atmosphere as always. Always guaranteed to have a great experience.