The best restaurants serving American food in Blaby East Midlands

Have met here for the last few Christmases, but feel this could have been the last sadly. The first thing that struck us was the lack of staff. Usually this place is bustling and staff cannot do enough for you. This time, we were lucky if we could find staff to actually do anything. Our order was taken by a young lady who looked as if she may have been in bed ten minutes earlier! Not what we've been given to expect from such a supposed upmarket place. Starters arrived - they were OK, but that was the best comment they got from our entire party. When mains arrived, the disappointment continued. One steak was returned. Should have been medium rare and was cold in the middle with the faint sound of mooing in the background - it came back almost cremated! My fillet (rare), was not seered on the outside, cold & blue. It didn't look at all appetising. Sad really as this is a steak restaurant serving prime produce & presumably having chefs trained specifically how to cook this? We've never had an issue before. Was the housekeeper fulfilling all the jobs that day? The condiments we asked for never arrived - think our server, who I won't name, must have gone for a lie down. Mini desserts & coffee arrived about ten minutes apart and our only choice of cutlery was the coffee spoons. The restaurant was hardly busy and did itself absolutely no favours this day. The bill wasn't cheap, but felt like it should have been. What on earth had happened? For those of you that haven't been before, give it a try, it's always been amazing, hopefully they've got over the Christmas blues & have put a spring back in their steps.

Steak was lovely kids enjoyed their meals.

El filete estaba muy bueno, cocinado tal y como lo pedí. Realmente disfruté de la comida. Ambas chicas sirviendo eran muy amables con sonrisas genuinas. Gracias Mike el chef.

We stopped here on the way down to the south coast. Nice and clean services for facilities etc.Just a shame that the hot food options are on the bridge. Difficult for me to get up there, so didn't bother attempting it.

Comparison to Krispy Kreme donuts I know which I prefer. It's the later. We went to try Dunkin Donuts for the first time today. We won't bother going again. The donuts were stale. The coffee though was ok.

Absolute rubbish service. Not one smile, not one hello, and not once did she stop talking in her own language to her colleagues. Food was good though. From ordering to receiving my food, 27 minutes, and it wasn't even that busy.