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4.0

Based on 967 opinions finded in 1 websites

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Nº 123 in 242 in Blaby

Nº 3 of 7 American in Blaby

CUSTOMERS TALK ABOUT DISHES WITH..saladfishcoffeesteaksteakspotatoesmeatoldribsroundcookedroastfilletprawnchickenlambladybacon
Score
OpinionsNoteTripAdvisor9674.0

comment_iconOpinions

The steak was really good, cooked just how i asked for it. Really enjoyed the meal. Both girls serving were very friendly with genuine smiles. Thanks Mike the chef.

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Alastair M . 2024-11-06

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Breakfast menu supposed to be served until 10.30 got there at 10.10 and food was cold. Blonde haired lady on greeting guests is quite ignorant, 3 times now had bad experience with her not wanting to let you in anytime from just after 10am... always says they are clearing up... if breakfast finishes at 10.30 then service should be until 2 mins before... clearing up should be done AFTER 10.30...

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Lisa M . 2024-10-10

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I went to the observatory with my Husband for lunch on Friday. Great food as always, and staff friendly, helpful and attentive.

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The Randall’s . 2024-07-01

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Our food was very good. Our server Ben and all the staff we met could not have been more welcoming. They treated us like friends. Very happy.

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Paul R . 2024-06-15

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Ordered 2 surf and turf with side of onion rings. Think I now need the dentist. Think calamari and onion rings been frying since January save your money and avoid

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joanneamoo . 2024-06-14

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Don't bother! Food awful and staff even worse...if she yawned and tutted once she did 10 times! Food practically thrown at us and she was very put out that we didn't want to accept 1 of our main meals with our starters! Service at the bar was Very slow and staff member very rude. Had paid for breakfast too as we were staying at the Premier Inn that was also awful! It was like we were an inconvenience to the staff member having to find us a seat! No instructions as to whether she would take our orders or we just got up to help ourselves. Eventually ordered poached eggs for us to have to chase them up 15 mins later to be told they had been overcooked and thrown away! Honestly save your money and go to mcdonalds you will have better service and food!

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LBAnortheast . 2024-06-08

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No wonder beer garden was empty on a sunny afternoon! Bar staff seriously need some training in customer service and basic manners. Live very local but this will be the last time I waste my money visiting.

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Kerry H . 2024-05-28

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It is a terrible idea to come for a meal it took 40 minutes to get a drink while the rude manager just stood there doing nothing and didn’t even talk to us and talked to the person behind us and sat them at there table the ribs and steak was overcooked and on the verge of being burnt it was a over all a horrible time

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Isabella W . 2024-04-28

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Myself and son have just eaten here as we are staying in the premier inn. We was seated and served by Anna who was so very friendly and very quick and efficient in her work. We both had a mixed grill which was cooked to perfection so a shout-out to the kitchen staff who don’t always get the recognition. Also sitting close to the kitchen area we enjoyed listening to the lady in the kitchen singing, it’s nice to see that the staff seemed happy in their work.

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Elisabeth8980 . 2024-04-27

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Had a lovely meal, service was amazing. I am gluten free and had a few options for food. Felt safe to eat. Probably the best Beefeater we have been too! Thanks Jav for great service :)

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Jennifer B . 2024-04-27

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What a lovely experience for breakfast this morning, lovely friendly staff especially Dan the muffin man who got us 3 muffins from the back as the shelf was empty and they were delicious!! 😍 Can't wait to return

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Dan G . 2024-04-26

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Top class service from the staff and the food was excellent. Would definitely recommend a visit. We will be back for sure!

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anthony h . 2024-04-24

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Took my team here for an amazing breakfast 5* service and good quality food thank you to your staff for accommodating all 15 of us

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Joe B . 2024-04-24

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Food was excellent, and very comfortable place. 😋 I will come back again and bring my own family for such a wonderful experience. In all my life I have never had such a feed, many many, many thanks again.

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joecS9770CQ . 2024-04-24

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Last minute decision to go out for dinner on a Monday evening. The restaurant was busy but Danny gave us a warm welcome and looked after us. There was a wait on the food but that purely down to how busy it was. Danny even asked if we wanted to move to a quieter part of the restaurant as there was a large party behind us. We took him up on this and our experience was improved. Food arrived and it was all really well cooked and enjoyed by us all.

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Amrit S . 2024-04-22

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Dine in | Breakfast | £10–20 I and friends go for breakfast once a week also on occasions with family, venue great for those with disabilities easy access and egress. Wide range of items for breakfast , produce to a good standard. Service first class. Staff supportive and welcoming, even with requests for certain food . Place is great. Suggest booking as it can be busy on occasions. Would recommend for all ages. They even make all ages special and value the experience. Tried local venues in the area not a patch on this. Parking is good , but remember to log reg number on arrival.

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Butts1970 . 2024-04-21

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Great service, extremely friendly staff, they Made sure we were catered for. a very pleasant start to the day. Would reccomend

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Resort14409307060 . 2024-04-21

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Amazing breakfast. Loads of choices and everything well stocked, clean and tidy. Great service from the staff. Excellent meet, greet and farewell from the manager.

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Sharon R . 2024-04-20

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What an experience! Smiling staff that deliver quality service and good food! Friendly clean environment! Pure bliss!

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Ejimofor O . 2024-04-14

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Lovely meal and great service from Ben (5700). He was friendly and professional, always checking everything was ok for us. He couldn’t have done more

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heathermaple2018 . 2024-04-14

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Took a long time to get our drinks and food. When our food arrived it was cold, but we eat it as we were starving. The waiters seem overwhelmed.

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Mariush G . 2024-04-14

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Very helpful, friendly staff, good food at a great price. What more could you ask for! Very clean and a great variety of food on offer.

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nicolacD8914GJ . 2024-04-13

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We went as a large group for breakfast and they catered very well for our needs we we had some vegans, small children and a baby.

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Annualtraveller13 . 2024-04-13

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Lovely clean restaurant, staff very attentive and took away dirty plates when needed. Breakfast items always stocked up so never the need to ask for more. We are just passing so stopped overnight and had breakfast, if in this area again will definitely come back.

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Quest35318087569 . 2024-04-12

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In for breakfast and evening meals every day for 2 week, staying at premier inn next door. Great food on a morning and evening, Daniel was very pleasant aswell & was always happy to help. Great trip overall, only tip world be to have orange...

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euanmwilson . 2024-04-12

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The worst restaurant in UK. Run by an incompetent manager and rude staff. Honestly don’t come here as so much better nearby. So unprofessional and food is rubbish.

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dalewordley . 2024-04-10

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Warm welcome at the door by friendly manager, lovely food, great atmosphere. Thank you for making this experience extra specjal. Definitely be back!

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Bongalski73 . 2024-04-07

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Myself and my children come most weekends the chef makes the best poached eggs and the service is always great, we will continue to come back every every week

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Stephen B . 2024-04-07

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Walked in for breakfast, 80% of the tables had dirty plates on, staff on their phones, no cutlery so had to take from other tables. Manager told staff to start clearing tables ready for lunchtime on a Sunday morning at 9am. Breakfast dry, look like...

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cjgloves . 2024-04-07

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The place seemed short staffed. Two staff were running around trying to do everything while the manager, male, seemed to have a go at the staff in the kitchen. He would be better off coming to help the staff in the dining room than shout...

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Mark L . 2024-04-06

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Excellent food friendly staff! Excellent service Ben was extremely friendly and excellent service! Would recommend

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Sheila G . 2024-03-31

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Went here for some food when in the area to see friends. Great food and staff and all served in a timely manner Steaks are very good

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Guy M . 2024-03-31

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Ben S - amazing service with a smile. Very kind and went the extra mile. Thank you for your service. Travelled down with work and the service was constantly 5* with him. The food is average pub food.

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DayTrip30877885151 . 2024-03-27

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We come here for breakfast quite alot. Danny is always very welcoming and looks after us all no matter how busy he will go out of his way to ensure we are all good. Daniel is really lovely too and always on the go making...

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Loren A . 2024-03-10

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Just want to say how happy we are with the service matti who served us, she was polite, considerate and nothing was to much for her, just want to say how happy we are she was amazing, room 29, 30, 31 think she was excellent,...

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Lewis A . 2024-03-06

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Großes umfangreiches Frühstück. Hat sehr lecker geschmeckt. Personal war immer sehr freundlich und zuvorkommend ich war sehr zufrieden

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Martin S . 2024-03-02

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A GREAT VALUE UNLIMITED ENGLISH AND CONTINENTAL BREAKFAST JUICES COFFEE AND TOAST A FULL BELLY WAS HAD BY ALL AND GREAT TO SEE THE STAFF SMILING AND HAPPY AT 6.30 AM OR MAYBE JUST FOR SHOW BUT IT WORKED

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tony v . 2024-03-02

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Went for Sunday lunch,which was very tasty-veg could possibly have been a little warmer.Looking to have another drink and coffee ,possibly dessert before my taxi came.Waited twenty minutes before someone came to see me.Said to the young lady-they needed more staff-which she agreed with.Sadly had to leave before being able to spend more money!

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Michael D . 2024-02-18

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Amazing food and brilliant service Nathan was always there to help guided us though the menu to explained dietary options my wife can have.

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jack L . 2024-02-14

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Absolutely cracking breakfast. Reminds me why I miss the Midlands. Sue was really lovely and kind. Full English for me and the wife. Pancakes, jam and sausage sandwiches for the boys. Bang on.

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Rob E . 2024-02-13

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I visited the observatory for lunch today with my elderly mother, It’s her favourite place to come. The food is really good but it’s the outstanding service that we come back for. Anna is always so welcoming and friendly, she brightens my mums day with her smile and chit chat. Well done beefeater, it’s the accomplished staff that make the observatory our go to place to eat.

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Travel16899704480 . 2024-02-13

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The staff on this occasion were very friendly and helpful… breakfast was lovely and plenty to choose from. Will definitely be back.

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Sharn L . 2024-02-13

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We had a nice night, food was nice and the person serving us Lauren was great and got us everything we wanted/ needed, definitely will be coming back

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Kyra G . 2024-02-08

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Food was very nice service was brill will definitely be going back Waitress who was serving us Lauren was great and got us what we needed straight away we had a nice night

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Casey G . 2024-02-08

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The food was very nice but the waitress was rushed off her feet and it took a long time for our food to arrive. One person's dessert arrived at least 10 minutes before everyone else's meaning they had finished it long before anyone else received theirs. We also found there was a vary cold draft from the air conditioning. We did mention this to the waitress but nothing seemed to change.

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Louise B . 2024-02-06

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The Sunday lunch was really nice I would recommend it to anyone and yhe service was really good as well. We were served by Sophie who was really good at her job and very pleasant and always smiling 😃

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Sarah H . 2024-02-04

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Unfortunately wasn’t able to eat in the restaurant. Arrived at 20:30 asked for a table for 1 ( 7 empty tables in view) only to be told you have to sit in the bar as we are too busy in the restaurant. No tables available...

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Dan S . 2024-02-03

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This is a great place to come for a few drinks, always a great atmosphere. Staff are always helpful. Manager Lauren is always super welcoming, and the girl serving us, lily was lovely.

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Trail38962103505 . 2024-02-02

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Came here with a group. Food arrived promptly, hot and tasty. Service was fab and it’s obvious how hard your team work! Thanks to Ben and Lauren. Ben can’t half carry a tray FULL of drinks! Will be back again soon 😊

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hayley e . 2024-02-02

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Visited with a group of family and friends, lovely atmosphere and our meals were fabulous, served together which was impressive with such a large group! Many thanks to all of the team, especially Lauren, Lily and Ben who were amazing! 5 stars ⭐️ ⭐️⭐️⭐️⭐️

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75clairv . 2024-02-02

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Lovely service tonight from Ben, Lily and Lauren. Came here to catch up with friends. A lot of us but the food arrived promptly and hot and as always the service was lovely. The biscoff sundaes went down very well - thanks again guys xx

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mestball2828 . 2024-02-02

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Unbelievably poor service, unable to cook a steak. Came for my wife's birthday as it is just down the road. Three of us ordered medium steaks. Mine was rare while my wife's was beyond well done. This though annoying wasn't the main problem. The main...

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farrellcoleman . 2024-01-29

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Great Breakfast! Kids eat free. Staff very friendly, just a little bit too busy for my liking. Will probably avoid a weekend again and try a weekday instead.

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lucypT2786VL . 2024-01-29

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I haven’t used the observatory since it became a beefeater but thought I would give it a try. Had a table for 3 booked for a late Sunday lunch. Was told on being seated no roasts were left. This wasn’t an issue as we like...

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CarpetmaN_12 . 2024-01-28

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I wanted to thank Danny and team for being so welcoming and this was our second time visiting. The breakfast was also good with plenty of choices. Danny is friendly and ensured we had a great experience. We will be returning again. Great service

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Rakesh D . 2024-01-27

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Nice atmosphere. Food good and had a discount. Service good thanks to Jav and Anna. Will visit again.

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Janicelouise B . 2024-01-22

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We visited for my son birthday and Nannas 75th birthday. The service from Jav was excellent, he was so assertive to us, nothing was too much trouble. We were a party of 8 and the food was fantastic. The prices were really reasonable and we...

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594derric . 2024-01-20

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Who thought it would be good to close the kitchen earlier than normal? The outcome of our visit was a crazy busy restaurant where the kitchen cannot cope. The staff cannot work fast enough to give the normal pleasant service on Saturday nights. The problem...

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Alan K . 2024-01-20

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I meet here every week for a networking. Great staff. Breakfast always good. We always get good feedback from our visitors that come each week.

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Adam B . 2024-01-18

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We meet with a group of business owners every week at the Observatory pub and enjoy a great breakfast as part of our meeting. The staff are friendly and welcoming and there’s plenty of parking.

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Barbara v . 2024-01-18

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Great food and hospitality! I meet here once a week with colleagues, the food is always to a high standard and the place is clean. Also, worth noting, there is always a car parking space available. Came here for a Christmas meal, there was 30...

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Pete M . 2024-01-18

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Lovely welcoming location. Fabulous breakfast. Clean and tidy. Door host is able to answer any questions full English available asking with continental. Well presented and to a good temperature

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Jonnykirby . 2024-01-18

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Breakfast. Great staff. Friendly and super helpful. Always so welcoming. Great value for money too! Definitely recommend here for a biz meeting or a catch up with friends.

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GotMyHandsFull . 2024-01-18

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Nice clean pub/restaurant. However, we can only assume the bar member was a trainee; we had to repeat ourselves several times placing a food order & in the end had to point out on the menu what we wanted. We ordered a roast beef dinner...

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645annemariem . 2024-01-14

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Lunch with a friend. Lily kindly offered us a table in a quiet area which we appreciated and looked after us well. Thank you .

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Wanderer513287 . 2024-01-11

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Go quite a lot with family and friends I would say at least 3 times a month always clean friendly staff and great value for money

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Explorer766843 . 2024-01-11

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Great service, hot food,lovely friendly staffs.had couple of drinks in bar then moved to restaurant. Service was great.

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Monika P . 2024-01-10

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I’ve ate here quite a few time due to my job but now I’ll have to leave a review after my experience tonight. Excellent all round is the simple answer food was absolutely top notch a very nice steak tender and juicy although I could...

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ChristopherR56 . 2024-01-08

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Izzy, what a star ⭐️ 9 of us visited and we were looked after extremely well. Hangovers well and truly sorted 👌🏻

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Ant L . 2024-01-08

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I come here every Sunday without fail! Breakfast is always spot on! Staff are always lovely especially Ben and Dan who go out there way to fulfil our request :)

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Howard D . 2024-01-07

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Straight from the night club to the beefeater, a welcomed oasis of food and drink with friends. Friendly staff with a smile 😁

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460cliveh . 2024-01-07

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Really good service from Izzy, very attentive and was always smiling and the food was brilliant too, sorted me right out!

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Rob D . 2024-01-07

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Always fantastic service from Julie every time we visit! Our favourite place to drink and socialise.

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Kirstenb97 . 2024-01-05

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I had ordered the vegetarian option for the Christmas meal . What came was absolutely disgusting. 1 small piece of plain Quorn fillet not even marinated, 1 plain Quorn sausage ,Brussels quite raw. You would normally have the Quorn sausage and fillet on a basic...

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Carole S . 2024-01-03

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Brilliant Christmas experience from start to finish no complaints whatsoever the staff were spot on and many thanks they gave up their Xmas for us

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Road50421323765 . 2023-12-30

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I visited the Observatory on Christmas Day with my family. The staff were lovely and worked very hard. For the price that was charged for the Christmas Day menu I expected a higher standard of food, however we were very disappointed due to being served...

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Wrigm005 . 2023-12-27

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We had a lovely Boxing day dinner. Great from start to finish. Sophie served us and made an outstanding job of it! Food was served up promptly table was always clear, and we never felt rushed. Sophie is a credit to the business. Thank you...

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Inspire63324731300 . 2023-12-26

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It’s the busiest day of the year today, at the observatory, we are currently here for breakfast. It’s been an absolute pleasure gathering with all our family. The place is heaving, and Danny and his team cannot do enough to ensure the best time is...

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Sunshineinmy . 2023-12-24

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Just been to the Observatory Meridian way for the first time with friends cannot fault it the food was very good really big selection and the staff were good would we like to give a big shout out to Dan for looking after us thank...

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Chippytop . 2023-12-16

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Visited here for a works Christmas meal. We all had a great time. Drinks and food arrived promptly and hot! Big thanks to Jenny and Jules who looked after us and we even got some Christmas crackers given to us on arrival.

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mestball2828 . 2023-12-11

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If I could give Alain five stars on this I would. He was great and a real credit to the company. The food was fine and came out hot and it a timely manner. The real issue is your bar staff. The woman behind the...

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Tammy P . 2023-12-10

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Brill food, great atmosphere, Sophie H was a brilliant host, provided the extra gravy without us asking! Would go back!

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laurennA624VP . 2023-12-10

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Getting worse, the bar was full of dirty glasses and plates none of the tables were cleared or cleaned whilst we were there. The ONE bar man was running around behind the bar trying his hardest, but the lady serving drinks in the restaurant (always...

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Camper31542802223 . 2023-11-26

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Very poor. food was cold service very poor staff not good at all.it is along wait for starter and drinks and mains .

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alanweed0n . 2023-11-25

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Connor was great bar man . Definitely a rising star in the business. Hes been very helpful and good to talk to . Give that man a raise! The other staff have been supportive and lovely too.

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Ryan Q . 2023-11-24

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Excellent service from Connor in the bar. It was a very busy time with people in the restaurant ordering cocktails but he kept a very cheerful demeanor. Well done.

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robertkeel34 . 2023-11-22

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'The food was very quick. I think it was my best meal this year. I absolutely loved it and it was my first time here.' 11 year old son. We were pleasantly surprised. We all really enjoyed our meals. The festive set menu was great...

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Rebecca R . 2023-11-19

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Went for a family breakfast… excellent service, lovely food, fresh hot, great choice of cold breakfast too, great value, the team are always friendly, happy to help ..

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Hazbo1 . 2023-11-13

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Food was fantsastic and the waitress Anna was brilliant nice to see someone who clearly enjoys her job she was really professional and remembered our drinks from a previous visit.

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R9077RAmarkw . 2023-11-12

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We made a reservation and were told we would have to wait 10 mins for the table to be ready. We waited over 30 minutes before the head of house came for us at the bar. He was rather rude when we spoke to him....

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Dana B . 2023-11-12

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I been here with my boyfriend and I loved everything straight away. The food is amazing and the drinks too. Lauren is fantastic,she is so Lovely and she did everything for us. Thank you very much,we will be back :)

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SunShine93W . 2023-11-06

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Me and my boyfriend Popped in for a few drinks and was welcomed by Connor at the bar. His customer service was amazing. He spoke to us and made us feel very welcome. Great job Connor keep up the good work. We will be seeing...

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loopylornz . 2023-11-04

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Great staff friendly atmosphere! Lauren and Connor were great would recommend to anyone, travelling for work or pleasure

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Gav Y . 2023-11-02

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This place has the best beer around the area and the staff particularly Lauren who is the TL and Ben who is on the bar are brilliant. Great quick efficient service and always with a smile. As my local I can not fault this place...

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Rahul C . 2023-11-02

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Come for drinks every week, all of the staff are lovely and friendly and I've gotten to know then all really well bar a couple exceptions. The woman in charge, Lauren is amazing and the best general manager i have seen. Order food regularly and...

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Jack N . 2023-11-02

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Nipped in for breakfast lady at front desk, Julie, was lovely very smiley and chatty. The waiter who took my order, Dan, was also lovely, chatty and very helpful. Food was amazing everything cooked exactly how I like it so thank you to the chef,...

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janice r . 2023-10-29

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I have been to Beefeaters all over the country and some are hit and miss but the Observatory in my home town is by far the best, Every visit the food is cooked to perfection and piping hot and all the staff are fantastic is...

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craig o . 2023-10-23

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We went to the observatory on Sunday, unfortunately they didn’t have any Sunday dinners left but the food choice was good. Our waiter was absolutely fantastic…a young lad who couldn’t do enough for us and the other tables he was serving. The service was brilliant,...

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v13kky . 2023-10-23

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Wow our first time at this place and believe me won't be our last, 7 adults and 2 children My only disappointment was that I didn't take any photographs. From the moment I walked in the service was amazing, nothing was too much trouble, one...

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H7009FHmicheller . 2023-10-22

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Customer service was far from great. Food was poor. Starter over cooked. Main arrived 50 minutes after I ordered, really hot plate and food at best warm. Eaten here many times before. Wont be rushing back.

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dave515 . 2023-10-17

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