The best restaurants in Donard Down South Eastern NI

27/09/2024 After waiting 10 minutes to firstly Order food, waited for anther 40 minutes and still no food arrived. Was told by staff member it wasn’t them that had taken our order but whoever did, must have forgotten to put order into kitchen. Staff did apologise but in all honesty they didn’t really seem bothered or checked if food was even on its way. We Left and had to go elsewhere which again staff didn’t seem that Bothered about. Very very disappointed as the place had came recommended

Came in for ice creams at the ice cream counter to be served very quickly by the red haired supervisor. Very nice very friendly. However we had to wait in the queue for over 5 minutes with melting ice cream whilst this young petite girl standing at the counter decided not only to take her time taking money she started casually talking to her mate who was in before us while we had ice cream over our hands. Started to get fed up and noticed she stopped talking and then thought she was going to take our money eventually, nope she started talking to a member of staff not knowing who two ice cream sundaes belonged to. I had to pipe up, are you going to take our money here ? And the girl looked so ignorantly at me took my tenner and then slammed the change in my hand. That girl needs a lesson in running a busy ice cream shop where it took seconds to get the ice cream but wait in a queue to pay. This is an issue that I’m sure people will avoid again due to not wanting to buy a melted ice cream. At then end we had to gulp the ice cream down as by the time we got outside to enjoy it half of it was gloop dripping all over the place.

Lovely gluten free cheese and ham toastie with a nice fresh salad and coleslaw. The lady who served me was very friendly and helpful.

What a beautiful meal. Restaurant under rated. Service first class and food gorgeous.Manager had time for a chat with all customers. highly recommend

I could not recommend this place enough. Delicious, fresh, tasty pizzas. I was lucky enough to be part of a large group which meant I was able to taste lots of different pizzas. Each one as delicious as the one before. The bases are fantastic, the toppings inventive, plentiful and so very tasty. I have fallen back in love with pizza. Service backed up the standard of the food. I can’t wait to go back.

My friends and I got in the restaurant and where there for 20 min wothout nobody talking to us, we wantes some food and they told us that the kitchen closed at 10 pm, it was 9:30 pm

We celebrated our full wedding day at Hugh McCann's in October 2024. We'd like to start by saying that absolutely everything was perfect!! Lee was our wedding coordinator and point of contact, and his passion and flair for the role did not go unnoticed. He is incredibly thorough and flexible for all the pre and post celebration sets. His courtesy and professionalism on the day to both my wife and I, and all of our guests was very much appreciated. The staff at McCann's are extremely hard working and dedicated to helping us create the wedding of our dreams. Sandra was there to assist with any requests and was closely connected to the top table to ensure we were well looked after. The venue itself is situated beautifully between the foot of Slieve Donard and the seaside. It's backdrop panoramic views offer an incredibly unique and picturesque view of the gorgeous Irish countryside. Our 3 course meal could not have been nicer. The food was clearly freshly prepared and served with speed and efficiency. There were a number of excellent alternatives which catered for dietary and allergen requirements. The venue itself holds an incredible country-like character. However it also lends itself to individual-specific tastes, themes and decorations. Our feedback from friends and family alike shares a common trend of happiness, impressive and special. A fantastic selection of drinks are available at the multiple bars within the venue. The immediate grounds outside offer multiple beautiful locations for pictures regardless of the seasons. All in all, we have absolutely only positive feedback for Lee and all the staff at Hugh McCann's. They helped us massively in creating the wedding of our dreams, and we cannot wait to attend another wedding there. Best wishes, M&T

Loved it great food and great value for money

This place is amazing. I came here to celebrate my 21st birthday and booked the venue. Incredible service, catering and views of the sea. Could not recommend this place any more.

Brilliant service on both occasions, few games of pool too. Halloween decorations the best I have seen!! Children and adults will love them!

Fast friendly service. Great food.

Great see chippy my daughter and liked it some much we went twice in one day lol definitely worth a visit the next time you go to Newcastle.

I never leave bad reviews but omg I am in shock that this place has any good reviews. The place is I'm need of a good clean. The floors, the tables. The walls. Omg just everywhere was un clean. There was a lot of staff standing behind the counter doing nothing and we only ordered 2 coffees. Which originally went to the wrong table for them to say oh well we actually did order one coffee so they gave one of our two coffees to the other table.. so we got one cup. Which really needed washed. Couldn't drink out of it. Waited ages for the 2nd cup to arrive. Couldn't understand how they got 2 coffees wrong. With only a handful of other customers. Toilets are out onto the main street through another door and up the stairs which it is no cleaner and the musty old unclean smell continues. It also sticks to your clothes and hair all day. Do yourself a favour. Swerve. This place needs a clean and a revamp. With so many staff standing doing nthing they could be cleaning it..