The Balti House in Down

Fast friendly service. Great food.

My husband & I went for the Tuesday night banquet and had a delicious meal as usual - the garlic & coriander nan is 5*

Had family over to visit, my brothers wife is Indian so we decided to try Balti. We said hello on the way in with not so much as a smile in return. My brothers wife ordered a green curry and omg I have never seen anything like it in my life! Must have put a whole bottle of green food die in it, it looked horrendous! We complained and had the same curry brought back no different, everything had food die used in it, my own curry had about five pieces of lamb in it the rest was sauce, the same with my brothers. Out of a party of five only one was happy with their food and still not a word from the lady serving. I was so embarrassed that we took my family there and will never be back again.

I just came out right now from the restaurant. The service was so poor and the staff was really rude to us, especially the lady in the reception. The food was really poor. We've ordered 5 different main courses, all were really poor and tasted almost the same. As a regular indian food Eater, this was worse experience i ever had. They didn't even provide a proper itenarised billing/ receipt which seems sketchy as well. Overalll extremely disappointed.

Ordered delivery so service for delivery very good...in-house I cannot comment.

Absolutely revolting. Booked a seat on my toilet most of the night.

Was so unexpected from service to food everything was exceptional especially the unreal food. So authentic would highly recommend

The new menu is from a chef who close down

The Balti House has a great choice in their menu. The food was delicious and full of flavour. I would recommend to have onion naan with your order. We will definitely be back soon.

We were late arriving to this village one evening and had a reservation in another establishment but when we arrived there it was mayhem and no seating to accommodate our prior booking. We made our way down the street to find this indian restaurant. Staff and food were absolutely outstanding. Nicest Indian meal we have ever had! The interior however could do with an update but it was exceptionally clean.

Asked for the toilet and was escorted down a corridor away from the restaurant and handed a bog roll and asked to return it. Touching a dirty bogroll after washing my hands is poor hygiene practise. The toilet was disgustingly dirty, along with the walls being dirty and full of spider webs. The waitress could barely understand English at all. She muttered things while looking away without directing her voice to us (so weird). Her finger tips were a dark yellow and dirty under her nails..... 🤢. This is one very worrying situation when you see someone who handles food and money have such mega bad personal hygiene!! I could have nearly got up and walked out with my family if I was not so damn hungry!!!! The meat was very very very dry and hard, hince it has been stored multiple times over days and been reheated in a microwave. They probably have next to no food hygiene certificate, from the chefs to the server. I would not be surprised if they stored food in the most horrifying terms. I don't think I would like to take a good look at their kitchen as I got one glimpse before I left and the walls looked very dirty from 30m away..... They need to be inspected/audited. I ordered the Naga chili curry and it was very mild but was told it was hotter than the phal by the waitress. I am a big spice buff but I was very much let down once again and made to renege on trying out this dark gloomy looking restaurant. This place was so dated looking and smelt like an old people's home.... I love Indian food, but this place is a joke that just ain't funny. Don't waste your money here. Search on Google for a highly rated place with plenty of good promising info. Avoid like the plague.

Great option, delicious meals, good servings.

upon entering, a woman appeared and abruptly pointed at a table for us to sit at. A man took our order and was very pleasant.The food was OK, my husband ordered the tandoori chicken on the bone as a starter, there was hardly any meat on it, we would get this regularly at other indian restaurants and usually get alot more meat. My starter of chicken pakora was nice. Both of mains were OK, naan bread was very nice, pilau rice was just basmalti rice with food colouring.

I was actually enjoying my meal very much. I had lamb dansak with rice, garlic nan, my partner had chicken tika masala. When chewing on my food something crunched between my teeth, it was a piece of glass. Needless to say I never finished my meal. See the pictures that I took. I rang the restaurant to advise and they offered me a free meal next time. I'm just thankful that I never swallowed the piece of glass..

Worst experience ever.. Not satisfied with food, service, atmosphere.. And speciallly that waitress she's so rude and arrogant. I have to tell one thing to the lady that first learn how to deal with customers and please be calm with them and try to be polite with customers. If there any option for minus rating I'll definitely do that.

Food was diabolical unateable I have contacted them but no reply!

We used to look forward to getting a meal from here as a treat each time we stayed down at the caravan, it was quite expensive but we'll worth it as the food was so good. Got it last night for the first time in about a year and the quality has gone massively downhill. Still fairly expensive but the food is now just average, so no longer worth it. The royal korma didn't even have any mango chunks in it anymore, which was literally it's selling point that made it different than a regular korma, seemed to just have mango puree in it instead.

The food was fine but the service was extremely bad. Waited for an hour after ordering food. Would not recommend this place for dine in.

Everything as bad as it can be. Including service, food , hospitality and environment.

Tried Kebab and Biryani Both were really good

On my first few visits I was very pleased with the food even though quite pricy, however, the last three visits, I have noted that the food is getting bland and more expensive, my meal this evening 16th September 22 was tasteless, I am very dissapointed because I do enjoy this food a lot and the next nearest is so far away. I honestly do not feel I can come here again. WHY HAVE YPUR STANDARD DROPPED SO MUCH???

Service and food was terrible and the prices were extortionate. Would not recommend at all.

Won't Diss the place, just not for me and the wife

Food was fine. Offer advertised out front was costing less than the actual offer which you only find out about when you go in. Waitress has zero personality. Not even a thank you.

Under new management. I haven't been in a while so thought I'd give it another whirl. Delish! I wasn't disappointed. Chicken Jalfrezi with just the perfect amount of heat. 🔥 No lengthy wait either which is always a bonus!

Cash payment only, so moment of panic and scrabbling in wallets when bill came (didn't say anywhere in place or on menu). Other than that, great tasty food, reasonably priced, friendly staff.

Hard to beat the best Indian in Newcastle

It was one or the worst experiences in my life. I won’t complain about the food but overall it was bad. The waitress seemed to be really annoyed, they served unchewable chicken, when I made the complaint about the chicken, they said it’s made this way. I ordered two curries, One had no salt in it. The other was tasteless. If I could I would rate even less than 1. Truly disappointed

Very Disappointing , The sauses were watery ,both dishes were bland and tasteless not what you would expect from an indian restaurant.

Good food, and an interesting menu.

Outstanding as always...Can't understand why this place isn't so busy!? My advice to people unsure about Indian food is... don't knock it until you try it. This is the best Indian around every single dish leaves a party in you're mouth. The variety of dishes even suit the fussiest of eaters. There is a lot of love that goes into these dishes and I would highly recommend this place!! Well done Asma

Very disappointed, food was bland, sauce watery and overcharged at end. Fork and knives thrown down onto a sticky table, Would not go back.

Sooo disappointed. The food was lacking a lot of spices and tasted really boring. The toilet is a disgrace for a restaurant. It was really cold inside and the interior doesn't fit an Indian restaurant. In total, definitely WON'T recommend...

Despite being very busy we were served our take away quickly. The food was delicious. Highly recommend.

today I went there with my family,we got only poppadoms after ordering.we have been waiting there long with kids ,then we asked for waiting time for take away .the staff was rude and asked as to leave the place and charged 10pound for 2 poppadoms. We won't recommend this place anyone.

The food is fabulous. It needs more staff as the waitess is the only one serving. She tries her best but needs more hands. Overall a great wee restaurant with charm and excellent food and good value for money.

I'm pretty sure today is the last day I'll eat here unless it's taken over by new owners or they need to get someone professional to manage it 🤔

Reasonable price , Food was ok meat was chewy starters dry suaces were tasty , waitress was very rude and abrupt cant use card

I ordered chicken rogen Josh and I have to say that I was very pleased with my meal. There was plenty of chicken and tomato and the sauce was delicious. Very pleased and will definitely order again.

Food ok. Female at front desk was rude and abrupt. Got order wrong and overcharged. We went back to correct it and left without money corrected.

Had takeaway last night .and will be the last half order missing.bland food .even dogs turned there noses up.Abrupt on fone changed menu but didn't say on fone terrible service avoid

So disappointed with this food and the service. Very rude woman took my money without even a thank you. I got a take away and there was not one person in the restaurant. Not surprising. Won’t be back.

Very good. Really enjoyed food was perfect and staff where lovely highly recommend .

The food is good. However, measures against Covid-19 are not taken. Service can improve also.

We phoned to ask if they did the eat out scheme they said yes but when we got there they said they didn't....very unhappy....very unfriendly staff

Very disappointed only half a portion of rice with each meal. Mixed starter was a couple of bits rolling around the container definitely not usual standard

Service was poor, staff very abrupt, we had to help ourselves to a highchair, when the kids meals came out (chicken nuggets and chips) they looked like cardboard, Iceland would have better, nuggets were too hard to eat, adults meals were very poor too mine was like eating my way through a plate of chopped garlic, naan bread was gritty it almost was like being at the beach and getting sand in your mouth, staff didn't approach us to see how the food was, will definitely not be back.

We got chicken tikka kebabs. They were absolutely delicious and on what tasted like freshly baked bread. I would have given 5 stars if it hadn't been for the rather unfriendly woman who took our order. Great food though!

Best chicken tikka masala I ever tryed !

Costly . Staff not able understand english . More time taken for serving

Starters are good but main course ok🙂

Lovely curry and polite friendly staff.

Beautiful food again tonight, this place has never disappointed

Gorgeous food, very authentic. Service could be a bit friendlier...

Tikka masala resembled chicken in tomato soup

I got a tandoori mixed grill tonight.. 10.95. For 2 chicken drumsticks. 2 prawns and 4 cubes of lamb. All of which was really overcooked.. If I hadn't have been so tired I would have took it back. Really going down hill

Excellent 🍲, fairly priced and lovely staff.... Nice location too.

One star is to many, the service was very poor from the front of house, no customer service and bad attitude. The curry was more like soup with 5 chunks of meat in it.

Very poor service took the special off even though it was still advertised and place not half cleaned and the chef was the dirtiest looking haliun we ever set eyes on a real rip off

The food was of very poor quality. The service not much better. I would not recommend this place.

We celebrated a friend's 50th birthday. Food was delicious, good service and BYO bottle.

Great food and a great atmosphere

Great food. Conrad beer excellent!

We share a Balti house Indian with Friends of ours every other month usually. We really look for to the fine flavours that can be experienced here. Recommended

A little gem. Fantastic food and such good value. The BYO option is an added bonus

Never failed to disappoint,love it.

Was busy when I walked in to order a carry out waited 15 minutes for very nice food will definitely be back

I had a meal here this evening for my bday it was lovely wood recommend it anybody ⭐⭐⭐⭐

Had an amazing meal here couldn’t complain about the food, prices were reasonable for the portions, quality of the food was excellent. Service was very polite and chatty, however there was only one waiter and it was busy, very pleasant environment and a very welcoming restaurant would recommend it to anyone who asked in a heartbeat!!

Basic surroundings with top class food served quickly and with a smile. Definitely be back.

Brilliant Meal here. Simple....very tasty and reasonable. Staff friendly and helpful. Great 😀

First time there, the food was delicious!

Outstanding!! King kebab on nan

After entering the restaurant it was easily 10 minutes before we encountered a member of staff asking for a table of three ( 2 adults & a child) we were then sullenly asked to take a seat in the waiting area we then waited a further 5 minutes before a second party then entered and waited also to be seated.... after a few minutes a 3 rd party entered the restaurant looking for a table of four, they hadn’t booked a table either but we’re immediately seated! Shocking display of customer service!!! So following this we decided to try Great Jones!!! Which I have to say was out standing in all aspects! Should have been our first choice

I give it 2 for the reason that while the food I ordered was gorgeous, the kids chicken nuggets which I ordered for my 3 year old son had completely raw chicken in the middle of a few of them. Not even pink, completely raw. It turned the stomach of me. It was lucky I cut them in half or else he would have eaten them. Service was ok. There was 2 people serving. The man was lovely and helpful. The woman was a bit off and seemed annoyed. I would not go again for the simple reason that serving raw chicken is completely unforgivable.

Food ok. Just the same as a take away. Best restaurant I’ve been to yet was Jinnah in Selby North Yorkshire. Out of this world. Guess it’s your tastebuds experience. Service extremely friendly and is clean the meat is very tender and succulent. Very very quick service.

Top grade food byob. Lovely evening out

Fish starter is exceptional would recommend you try it.

My favourite Indian. Food always brilliant and really good value 😍

Got a takeaway meal on Old years night and the Prawn Madras had tiny shrimps instead of Prawns, also the sauce was watery and lacked flavour and depth. The Lamb Biryani lacked the subtle flavours that usually characterise this dish. No cardamon pods for example. The Nan bread was good though.

The Balti House in Newcastle is a real find. Super fresh, healthy Indian food. Book a table when next there... Also they do great take away food. Simply fantastic.

Nice food and very clean Restaurant

Quick service and a beautifull meal was had by myself and 2 friends will definitely be back

Curry is amazing, staff lovely, very clean and tidy restaurant 😃

Excellent Indian cuisine - you don't get better!

Love this place, their lamb jalfrezi is one of the best curries I have ever tasted!