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The best restaurants in Newtownabbey North Eastern NI
174 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
2 Opinions in 1 websites
Ordered a pizza and sides to the value of £30.00 online where they display clearly the number of items you’ve ordered on screen. Disappointing that the Glengormley branch cant manage to count to 13 number of items ordered. 2 juice where missing and 4 dips on questioning the driver he said no the order was correct which knowing it wasn’t I contacted the branch manager to feel like I was talking to “Alexa” so he offered to replace the dips and juice but struggled with the understanding my pizza and sides where ordered with dips because I eat the items together. No understanding that dominos made the mistake therefore I’m paying to eat pizza either without dips, how I don’t like it or cold with dips. The manager is not authorised to replace the order to how it was ordered. I fully understand why he wouldn’t replace the order because of the juice, but who eats dips as an individual item? Lesson learned going forward will be no ordering online, driver can stand at the door while the entire order is checked before payment exchange and if it’s wrong he will take the whole order back. Dominos need to address staff training and customer service! Shockingly poor when the dips arrived 30 minutes after your pizza and sides, think they should get their branding redone because mine definitely wasn’t fresh or hot!
12 Opinions in 1 websites
Avoid at all costs they have a price list on here but theyre not the right prices they've got a menu on there window again they're not the right prices I ordered 2 items should have came to £14 was charged £20 apparently its the price increases which clearly aren't stated on many of there menus will not be back I did wonder why the place was empty at peak time on a Saturday night this is obviously due to others being stroked and so have avoided it and no wonder they always looking staff who in there right mind could stand behind a counter asking people for more than whats advertised on menu
15 Opinions in 1 websites
Ordered two meals them watched them walk around with thier masks around thier chins while rubbing thier noses and handling our food. Ask for a refund and got handed a mountain of change after we had paid by card. Supervisor offered no apology and did not then ask any of the staff to change behaviour. Disgusting
10 Opinions in 1 websites
Ordered a medium iced caramel latte , a small was set out , usually I would never say anything as I don’t like confrontation but their small is very small and I did pay for a medium, when I said to the worker she didn’t even bother to say sorry or anything there was no customer service she took my cup poured it into a medium cup right infront of me and then just filled the rest of it up with milk. I work in customer service and am aware of hard days etc but that was plain rude and very uncalled for as I was very apologetic when asking if I could get a medium .
5 Opinions in 1 websites
Sadly I don’t know if it’s still open. Website never works and any time I’ve been over they don’t have the basis like curry sauce or chips. Haven’t been since the start of the year.
0 Opinions in 1 websites