Check In Coffee House in Newtownabbey

Sadly I don’t know if it’s still open. Website never works and any time I’ve been over they don’t have the basis like curry sauce or chips. Haven’t been since the start of the year.

First visit for a while (not sure why) but once again everything was perfect. Fabulous building, quick service and tea and scones were exce6 - in fact, I would say the best scones we have ever had. Again prices were very good. Think we shall be back again quicker than before.

Poor Cleanliness I was shocked by how dirty this restaurant was, despite being almost empty. The floors were filthy, the tables sticky, and even the bathroom was in bad shape. If the visible areas are this dirty, I can only imagine what the kitchen looks like. Definitely won’t be returning.

Jake, seemed nice, but up your fame fella, gave me 2 wrong items and I'm sipping ok a cold coffee with an iced donut whe. I clearly said custard caramel donut and a chicken bake, sat here with katau curry which won't agree with me!

I was shopping in Next today & decided to go for my usual coffee at Ground, which I’ve been doing on a weekly basis for years I needed to use the bathroom beforehand but when I tried to enter the toilets they were locked. A male server shouted over to me that they were for Ground customers only & they required a code to enter. As I started to explain, a female server came over to me & repeated that the toilets were for customer use only. I explained that I WAS a customer but needed to use the ladies before I ordered. As it was lunchtime there was a queue & I needed the toilet immediately, after which I would order. This female server abruptly said “you’ll get the code when you get your receipt!” I tried to explain that I needed the toilet there & then & before I could explain that I am registered disabled she walked off. I was shocked at this behaviour, very embarrassed & walked away. I walked around the mall to use the centre toilets & went into Cafe Nero where I was greeted & welcomed & enjoyed my coffee & cake. The behaviour of the staff in Ground was disgusting, discriminating & totally unacceptable. I will never use this cafe again & will be reporting their actions to the relevant agencies under the Disability Discrimination Act.