Delivery
Pickup
Outdoor
The best restaurants in Bloxwich East Walsall West Midlands
26 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
78 Opinions in 2 websites
88 Opinions in 1 websites
Hi, Let me start by saying that I'm not usually the kind of person to write reviews but this time I feel I had to. Last Saturday, my wife ordered a curry and as I don't eat curry, she ordered me 2 cheese nans and chips. The food was delivered but minus the 2 cheese nans. My wife phoned the restaurant to tell them, they said they would get them delivered in 20 mins. 15 mins later, the restaurant called back to tell my wife they had cancelled my 2 nans because there was no driver available. They told us that next time we order it will be free. Ok I was missing my dinner but fine. Last night my wife called to order the same and was told aggressively that we are not getting anything free because they are running a business, my wife was astounded and upset so she put the phone down. Will not be using there restaurant again and I suggest that if you want good customer service then don't go there.
23 Opinions in 1 websites
Disgusted with attitude of Manager We always use Spice River, Today we ordered King Prawn Korma £9.50 Chicken Passanda £7.95 & Chicken Tikka Masala £7.95 Sauce, Naan etc fine but 4 prawns for £9.50 5 small bits of chicken in Masala 6 small bits of chicken in Passanda Tubs full of sauce but 4 PRAWNS? less than half a chicken breast in each chicken dish!!! I called to complain, they spoke with chef who stated he puts 8 prawns in & 8 pieces of chicken in each. I asked If believe chef or customer, he said what can we do. I said at least £10 should be refunded from the £41 cost. I was offered £10 off our next order, I explained we wouldn't order again as might get a problem again. The person on phone spoke with manager again but refused to refund £10. I asked If happy for me to leave a bad review & would never use them again & just said thank you. What a rip off, If I sat Inside I would have sent meal back! Customer service shocking, I have been to Spice River many times over 3 years, once before had a problem & used elsewhere but last time was good so ordered again. I have talked with staff inside & been nice chat, so to treat a regular customer like this is shocking & I hope you close down for ripping us off.
887 Opinions in 3 websites
Ordered a delivery that didn't arrive. After 1 hour and 30 mins I rang the restaurant, to complain. I was rudely spoken to by an Irate man, told me to contact just eat. There was no apology, no offer of a refund just slamed the phone down on me and refused take my call. I will be asking my bank to reimburse me. I shall exposing this business as a fraud every where I can.
151 Opinions in 2 websites
First time ever putting a negative review for Stoney Lane. Food was cold, even though it was delivered within half hour of order. Some of the veg not cooked? I don't mind aldent'e but they just weren't done. Chips non descript. Tbh well below normal standard. Paying £42 for 6 items. Because of how food tasted and texture of chicken most of mine ended up in the bin. Never before has that happened, wonder if they have a new chef, and it wasn't reheated
72 Opinions in 1 websites
Went to see the game and a bunch of men started verbally aggressing me just because they can do it. As a woman you are not safe in this place. 4 years ago had similar experience thought that in the mean time something has changed but looks like not. Edit after reply: Should I share my receipt of paying for a drink? I believe you have serious issues my friend.
24 Opinions in 1 websites
Tasty dinner in a nice , clean , well decorated restaurant. Comfortable seating. Welcoming staff. Quick service.