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The best restaurants in Greater Marlow Wycombe South East
11 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
6 Opinions in 1 websites
Lovely cafe : good food . Garden area would be great for lunch outside watching the take offs and landings on the airfield . Apparently has bbqs some wends in the summer .
1027 Opinions in 1 websites
We were already apprehensive about our stay at Danesfield House Hotel & Spa due to the lack of communication prior to arrival. We had called a month in advance to book a couples massage and were told this would be fine and that we would receive a call to confirm payment. However, no such call ever took place. After weeks of trying, leaving voicemails without anybody returning our calls, somebody finally answered, and, to our dismay, informed us that a couples massage was no longer available. This was very upsetting, given we had previously been told our booking had been confirmed and that we would receive a call to make a payment over the phone. The only option, now, was to book two individual massages - which was not honouring our original agreement. However, after reluctantly agreeing to this, we were then called the next day to be asked if we minded moving the timing of that appointment! Apparently they prefer to arrange everything so it suits them. We, the paying guests, were inconsequential it seems. Now to our stay. Upon arrival, we were due to receive a bottle of champagne as part of our package. However, we did not receive it. Instead, we had to request it the following day where it did finally accompany our dinner. Had we not pushed on this matter, that bottle of champagne would have gone elsewhere (as I suspect was always the plan). The room that we were given was adequate at best. Mindful that we had not selected to stay in one of the more luxurious rooms, I was still rather alarmed at the exposed wall plugs in the bathroom where the radiator was noticeably coming away from the wall. There was also paint peeling off of the window frame in the bedroom, and all of the complimentary biscuits to accompany the teas and coffees were completely crushed. The other issue was that we were woken between 5 and 6am during both mornings of our stay by very loud footsteps and noise coming from the area above our room. Again, I am mindful that we hadn't chosen the most luxurious room, but the entire proposition is a 'luxury break' as you will see from their marketing literature. This was not supposed to be a Travelodge experience. At the end of what was supposed to be a relaxing retreat, we were not in the mindset to complain, but upon reflection, we think you should know that it was a disappointing stay. There were a couple of members of staff who were helpful and lightened the experience, but on the whole the customer service was not on a par with the experience that is portrayed by their website. We gave our feedback to Danesfield who did offer a complimentary night's stay, however, we weren't able to take this offer up for a while due to work and life commitments. When I did finally get around to organising our return stay, a member of staff rather abruptly told me I couldn't have it anymore! Nevermind then. I'd have been less inclined to write this review had they honoured that arrangement, considering there was no expiration date accompanying that offer.
844 Opinions in 1 websites
I have eaten here several times over the last few months. I have always found the staff to be friendly and helpful, and the food to be enjoyable. My complaint is that it is so cold inside. I have sat in different places in the restaurant and in the bar area, but its cold everywhere. The last time I was there I noticed a portable heater had been positioned on the floor in the bar area. I'm not sure what the problem is, but I have felt cold enough to keep my coat on. This is a shame as until something can be done about this I won't go back.
27 Opinions in 1 websites
Lovely food highly recommended, staff friendly and professional. Met up with friends who were staying here so decided to have something to eat before we went into town. Even my husband whose normally very fussy, had no complaints. Would eat here again.