The best restaurants in Wenvoe The Vale of Glamorgan South East

What a terrible experience from start to finish! Firstly we ordered drinks that sat on the bar getting warm for 20min before being served to us! We ordered food which took ages to come 50 min to be exact and it wasn’t busy! Two meals were served then we waited another 10 min for the other two meals to be served. The presentation of the food is awful it comes and doesn’t look at all appealing. Asked for mayo, ketchup and vinegar 10 min later we were still waiting and had to ask again. Southern fried chick burger was almost burnt so overcooked the chicken was dry! Steak and ale pie pastry do hard it was difficult to cut. Very tasteless and gravy like water. Fries were frozen bag fries that looked anemic and were soft and soggy. We weren’t asked at all if we wanted more drinks! Ordered side of 8 onion rings were served 3. Would I eat here again NEVER! Don’t listen to the good reviews this place is terrible both service and food!

Food is good and at a reasonable price, especially for a restaurant. The only reason that let's this restaurant down is the price for drinks. It is the same as ordering another meal. Very, expensive, which put me off eating here again.

I always had a great coffee here, but since the new coffee machines have been installed the latte's are watery (not creamy) and cold. I don't even like a boiling hot coffee and I even find these on the cold side. I have tried a few takeaway coffees now just incase it was a one off and when I asked if they could be made hotter I was told no as the machines are set at this temp. I am gutted as I always found the coffees perfect here.

Service was OK, but I think the team leader was overworked and seemed to be under pressure. The order wasn't 100 % correct

I ordered delivery, drink was missing and food was cold I told driver drink was missing and he said he ll tell shop and bring me the missing items I also tried ringing shop and customer services but could not get through I received no drink and no refund and no way to contact There’s no accountability Just free money for McDonald’s as the amounts are so low people disregard them and McDonald’s must make millions from these accumulated gains No customer service Just a terrible service