Delivery
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Outdoor
The best restaurants in Westgate Lancaster North West
11 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
6 Opinions in 1 websites
Had a choice of breakfast items for the price of a small breakfast of £4.25. large or a pittstopper breakfast also available plus a wide variety menu
47 Opinions in 1 websites
Like a lot of food outlets these days, the emphasis seems to be very much on orders received online, to the detriment of customers who actually take the time to turn up in person. The 'service' that I received was basic at best i.e make your selection, pay your money then prepare to be totally ignored for the next 15 minutes. Just a thought ... how different would it be if you were to only pay for your order when you actually received it? The food (when it finally arrived), was mediocre with the fish portion being on the small side for the price tag. Chips were ok but nothing to write home about. Fanciful packaging, which I'm sure adds significantly to the price, doesn't make up for poor value and impersonal service. This outlet could be so much better but it really needs to look hard at its front of house customer service in order to lift that experience.
609 Opinions in 3 websites
We arrived late evening on a Saturday around 6:30. We were informed when ordering our drinks a little after this that the kitchens last orders were at 6:45pm we didn’t feel rushed and the chef had told the bar staff that it was fine. All the staff were friendly and it was as if the food was the first order. It was lovely food and the fish was amazing! Credit to the chef for staying on all the staff for been so friendly.