The best restaurants in Duke's Lancaster North West

Amazing good and great vibes! Staff is extremely friendly

Love it, great selection of cocktails, service brilliant and a lovely niche bar

My favorite place to eat, lovely food, clean and staff always helpful.

The food was good, the cooked dishes we'd selected arrived in good succession but the cold dishes were so slow coming we had to chase them up.

Best chicken I've ever had. Hands down. Was in Lancaster for the weekend and I had 3 of the best meals in a long time, 2 of those meals were from this place!

Always a nice meal....My friend and I go for lunch and an afternoon out. Staff are second to none.....they're excellent and we always enjoy an afternoon with them....toll House you never disappoint.

Relaxed dining with excellent food and friendly staff

Really lovely little spot, lovely waitress. Jacket potato was a little underdone/perhaps microwaved. That’s probably my fault for ordering a spud at 10:15. Chilli was delicious and clearly homemade. My wife had a brie ciabatta and she absolutely loved it. Drinks wise we had cappuccino and orange juice. Cappuccino was too very good. Definitely would come back.

Lovely food, friendly staff and great atmosphere! Can’t wait to come back.

A must visit when we’re in Lancaster. I’ve been coming to this wonderful Italian since I was a child in the 1970s. The food is authentic and Mimmo & his son are always very welcoming. It’s great value too. We had cannelloni, carbonara, fillet steak with pepper sauce followed by tiramisu & crème caramel. Mimmo makes everything from scratch. Superb!

Went for cocktails. Very well made cocktails with fresh in ingredients. Lovely staff who were friendly and would make cocktails not on menu. The atmosphere was so nice. People chilling playing games jenga, chess, etc cosy relaxed fun.

Short Story: We went to Koko Bento in Lancaster for the first time today and had a really awful experience. Everything was normal, the service was nice and the restaurant was pretty quiet (went at 17.30pm ish). We were shown to our table by waitress no.2 and left to pick our food. When looking at the menu, we noticed that it specified if the chicken dishes had thigh meat. So my husband chose the "Mochiko Chicken Curry" because he really doesn't like thigh meat (makes him feel sick). When the mains arrived, he took a bite and said that it was definitely thigh meat and that he couldn't eat it. He flagged waitress no.1 and said to her that he was really sorry, but the main was chicken thigh meat and that he couldn't eat it, so please could he send it back and get another main. Waitress no.1 said that because he had ordered it and didn't ask about the meat, that it was his fault. My husband repeated again he was sorry, but he couldn't eat the food so could he change meal. Then waitress no.1 went and asked waitress no.2 (who was downstairs) who said it was our fault and that the ingredients were already used so he had to pay for the food he couldn't eat plus a new main. We said politely that this wasn't right and that we wouldn't pay for the main that my husband didn't eat. The other waiter then brang my main (which was good and I thanked him) and saw that it was getting a bit heated and he tried descalate the situation which we thanked him for. Waitress no.1 then rang the manager who wasn't in and tried to make us speak to this manager over the phone (while I was eating my main), which was pretty rude and inappropriate. After my husband said he didn't want to talk to a manager over the phone and that again he wouldn’t be paying for food he didn't eat - we were left alone by the waitresses. When I finished my main, we went downstairs to pay the bill.  Waitress no.2  was at the till and asked if we were going to pay for "everything" in an annoyed tone. And we calmly said we wanted to pay but wouldn't pay for the mochiko chicken curry that wasn't eaten. She then began to argue at us that it was our fault, didn't we know this was a business, we should pay because they had wasted ingredients, etc, in a raised voice, which was very unprofessional. We again said that yes, we could have double-checked about the chicken in the dish, but as it wasn't eaten that we categorically weren't paying for it but were happy to pay for everything else. She then told us to take a seat because she was ringing the police. We said that was fine and sat down at the counter and waited. The call went on for a few minutes before she ended it and walked back to the till and said we could pay now. The till has a screen where you can see the order items and the total bill. We could see she had taken off the mochiko chicken curry, and we paid the bill. My husband asked. "So the police said that you couldn't force us to pay then?". Waitress no. 2 then began to raise her voice at us, saying the same spiel that she had said before she rang the police. My husband said let's just leave it and go and told her she was being really unprofessional and that it was wild that she had tried to get us arrested over a dish we didn't eat. As we left the restaurant, she shouted that we were pathetic and told us don't come back. I said, "Don't worry, we won't ever come back" (sort of laughing because I was so taken aback and shocked by her behaviour to customers). She then tried to mock me as we walked out of the restaurant. I'm posting this to let other people know that this could happen to them if they don't like a dish they've ordered at Koko. We obviously won't be coming back, and it's a real shame that this was how the restaurant handled this as it was our first time eating there. It could have been sorted really easily, but that's not how it played out, unfortunately, and we ended up having a horrible time when we wanted to go for a nice meal together. I've attached a picture of the end of our meal, showing that my husband didn't touch his food. Thanks

REALLY good food. Great service, friendly and human. Great with my gluten intolerance and super kind to my dog Thank you Bier and Twist

I've eaten at The Herbarium lots of times now and every meal I've had has been delicious. I love their matcha tea too. I'm not fully vegan, but try to eat a plant-based diet 4-5 days a week, and you certainly don't feel you're sacrificing anything in terms of taste, variety or quality at The Herb. A calming atmosphere and lovely staff too. Well done to the whole team (including the Chefs who probably don't get a shout out often enough) 👏

Warm and welcoming on a frosty morning. Perfect