Based on 106 opinions finded in 1 websites
Opinions
REALLY good food. Great service, friendly and human. Great with my gluten intolerance and super kind to my dog Thank you Bier and Twist
Amy Splat . 2024-11-10
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Relatively new bar in Lancaster, next to TkMaxx. The bar/restaurant has a fancy interior with original structure with the wooden beams on the ceiling. They have a good cocktail menu, they were on a 241 offer. I had the cherry bakewell, and it was delicious. (Cocktails can be mix and matched) Food came well presented. I ordered a bacon cheeseburger, it was very nice and the bacon was very good quality, thick and not too salty. You get two thick burgers, in a pretzel style bun. I think the price of £15 is standard, but maybe onion rings or coleslaw could be a beneficial side to it. My partner had a beef brisket pie, he thought it wasn't bad, but thought for the price of it, it could have been better, as he said it wasn't very flavourful. This came presented well, there's an option of either mash or chips and it comes with a jug of gravy. Staff are nice, friendly and go out of their way to make sure everything is ok, quick service too, you don't wait very long for your food or drinks. Lots of seating in here, so finding a table shouldn't be too hard. I'd go again and try out other cocktails and the pizzas
Natalie Jasmin . 2024-11-03
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Josh Alexa Grace & Megan delivered absolute perfection in customer service a credit to your team amazing meal & atmosphere
Philip Cooney . 2024-11-02
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The food was excellent and of a very high quality, there was a problem with our order reaching the kitchen but when politely asked if our food was on its way this was very professionally dealt with and an apology was given, because of the way this was dealt with it wasn’t too much of a problem. Would say this is more suited to groups on a Saturday eve, was quite a lively atmosphere. Staff were all very friendly, would look to return.
Emma Bates . 2024-10-27
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Great cocktails on a night out... prices were decent for students and others.... lovely atmosphere and music... would recommend you give it a try at least once.
Matthew Jones . 2024-10-20
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Brilliant bar/restaurant in the centre of Lancaster. Service from Grace was excellent- very friendly and helpful, good recommendation to go for the Salt and Pepper Steak Fries. Will definitely return.
Paul Scott . 2024-10-19
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Just enjoying the sunshine and a couple of beers. Very polite and friendly staff.
Roman Satkowski . 2024-10-13
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Wednesday 2nd October 2024 Today, we had a lovely pint of real ale here from the Lune brewery here. This was the only handpumped ale on offer The pub is a cavern type place The staff was great and helpfull there was an easy going educated class Good place to drink if you desire to eat in This pub would get 5 stars for sure of me if pus another 2 real ales regularly
Darren Slingsby . 2024-10-02
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Great food and good vibes with a live singer in the bar area
Natasha fallows . 2024-09-23
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First time in this place, amazing food and drink, reasonably priced,the staff were welcoming, efficient and friendly!
Brian Standing . 2024-09-10
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10/10 would recommend Amazing food, beautiful aesthetics, friendly service and all round great atmosphere!
Roberto Reghelini . 2024-09-04
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Lovely place we came across by chance. Decorated with a lovely mix of old and modern and a good ambiance. Nice bar area and in the back a nice restaurant area. Service was great as was the food. We only had a small meal but think we will go back for a full meal sometime soon.
biffta1978 . 2024-08-28
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Large menu with lots of choice, and the food is really tasteful and nicely presented. The staff is very nice and attentive, even our dog thought so which she expressed in tail wags and some face washing 😅
Daan Vermeulen . 2024-08-21
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Just had drinks. Gorgeous new bar. Great atmosphere.
Val Webster . 2024-08-16
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Perfect timing on service, not rushed and staff were chippy and friendly. Very nice after a long day in the mountains Food turned up very quick and it all tasted very fresh. Super happy we stopped on here 7pm Sunday Music choice was banging! Clearly the GM was off ;)
Sam Nicklen . 2024-08-12
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Great meal, service, and I wish I could have said great atmosphere but a noisy little girl running around jumping on the furniture and the parents not interested and staff less interested let's it down.
Andrew Mckeown . 2024-07-02
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Very bad experience lot of nice bars around Lancaster not a very nice place to visit
Brian Till . 2024-06-29
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Very friendly staff.. Good food and choice of Beers..
Gary Atkinson . 2024-06-28
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2 for 1 cocktails - we ordered 2 for 1 cocktails on a quiet summer Tuesday afternoon and were pleasantly surprised that they were not watered down. Absolutely amazing decor, spacious and ambient. Highly recommend.
Moonie Narine . 2024-06-18
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Had a birthday meal here 0n the 11th June, fairly quiet but it was early. I ordered the Steak with salt & pepper chips and the wife had a hoisin sauce hot dog, both meals were fantastic and at a reasonable price. We will return. A most enjoyable birthday treat.
Alan Hall . 2024-06-14
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You can’t beat the food in here. I’ve been to lots of places in town and this is by far the most consistent and tastes great. Excellent variety on menu with some great vegetarian options! Staff are lovely friendly and so attentive. Definitely recommend for every occasion, if you’re with family or on a night out. Also they have the best cocktails in town.
Kelly Townley . 2024-06-07
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Great food ,will definitely be going back
John Wagg . 2024-06-01
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Great food ,friendly staff and a nice atmosphere.
Jeffrey Thomas . 2024-05-18
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Lovely place with live music too!
TheGet BackBeats . 2024-05-13
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Second time I’ve been here for food and both times the whole experience is excellent. The staff are so friendly and accommodating and even though I’d got my numbers wrong for how many people where eating with us they where quick to sort us out. The food is amazing every plate was cleaned through 😂 I would strongly recommend you try this place.
kevin mccarroll . 2024-04-28
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Mega good experience here Amazing staff too
Ayshea Raynor . 2024-04-27
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I had one of the best meals in such a long time.The only downside was they forgot to turn the heating on.
David Hall . 2024-04-25
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Fantastic meal great atmosphere lovely staff..Will be back the food was divine top marks bier & twist from our party of 5 .
Carol Bleasdale . 2024-04-14
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Spot on very attentive staff ,great night
Nigel Porter . 2024-04-13
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Very happy 😊 great place highly recommend 👍
nina dobson . 2024-04-05
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Didn't eat but all else was good
Brian Norman . 2024-03-30
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Absolutely beautiful food great service could not fault a single thing. Prices so so reasonable for the amount of food.
Colette Smith . 2024-03-23
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Bier & Twist in Lancaster is superb. The venue is great, lots of nooks and quiet areas, plus larger areas to meet up with friends/family. The food is very good, and reasonably priced. The staff are very attentive. Definitely a place to visit.
Nicola Lawson . 2024-03-12
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Great eatery. Went for a birthday treat however was very surprised how reasonable priced it was. The food was lovely and definitely worth a second visit very soon.
Caroline Morris . 2024-03-11
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Interesting novel menu, spoiled for choice. Delicious food. Prompt and friendly service . Thank you Megan! Would defo recommend. The beef short rib was divine!music was a bit too loud for me though!
alexander watson . 2024-03-03
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Had the tasty 'house bier' which tasted very Dutch and has Dutch spelling but the waitress didn't know, had some tempura cauliflower and duck balls as a snack which were very tasty. Beautiful building and decor tho.
Manda Mmfp . 2024-03-03
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Lovely friendly place, highly recommended, Daz n Suze
travel assist . 2024-02-22
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nice atmosphere on but, either very limited wine selection and/or staff had no knowledge and most didn't seem to make an effort. Shame, but I won't be returning and with all the other choice in Lancaster, I wouldn't recommend it either.
Michelle Hamnett . 2024-02-12
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We popped in for a bite to eat on the off chance yesterday. We got a table in the bar, which was perfect. Good choice of beers and cocktails. Food was fantastic and staff couldn't do enough. Really attentive and just can't fault it. Highly recommend!
Emma Chadwick . 2024-01-28
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Amazing service, great food! Will definitely be back soon!
John Bertram . 2024-01-21
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Food very good and Reasonable, the Steak Salt & Pepper Fries & Holumi were sooo good. Will be visiting again soon 🙂
Deborah Taylor-Winn . 2024-01-14
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Absolutely beautiful food, the staff are tentative, they work very hard and nothing is too much for them. Amazing I will definitely be back and advise others to try
Karen Taylor . 2024-01-13
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Came with my friends for the Xmas meal. It was so busy but we had the most lovely meal. I had the soup and turkey dinner. It was the best turkey dinner I have ever eaten out. The service was amazing and the food beautiful. Thank you to all the team who were working so hard❤️
Fran Dobson . 2024-01-01
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Staff very attentive decor and atmosphere very nice let down by the food I wouldn't eat there again.
pam hodkinson . 2023-12-03
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Way too cold. Everyone got costs on spoils the atmosphere. Great in the summer
Nial Barnsley . 2023-12-02
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Went last minute.Very accommodating. Megan who served us was fantastic , very friendly and helpful. Highly recommend this place. Roast dinner was excellent.
123myths . 2023-11-13
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Booked last minute after somewhere else let us down, service was excellent. Megan who served us was top notch and food a contender for the best I've had in Lancaster.
Kenneth Murphy . 2023-11-12
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Absolutely enjoyed Bier & Twist, food was absolutely amazing, really recommend the salt and pepper hallumi fries and the steak, only issue was that while the band was playing they also left the music in background on so was clashing a lot of the time. Regardless was a great experience and will be coming back again.
Gibsel . 2023-11-03
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Good service and I enjoyed my main meal. Starter was average. The atmosphere was chilled and then started to get a bit lively after 7pm. Can tell I don't go out anymore as I nearly collapsed at paying £10 for 2 shandys. Would go back again though. Chicken burger was superb
Craig . 2023-10-22
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Had a lovely lunch here today. Great service and a great lunchtime deal. Food was very nice too.
Simon Hogg . 2023-10-06
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Had very enjoyable birthday party with delicious buffet for 32 people. Connor and team gave excellent service and were very welcoming. Connor was so helpful, flexible and creative in designing the event. The private space on second floor worked really well for chatting and dancing. I cannot praise them highly enough. Thank you to all the team. Ray
Ray Smith . 2023-09-28
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Fantastic food, very attentive staff and great atmosphere! Would definitely recommend. We'll be back for more! 😋🍹🍺
Wendy Redmayne . 2023-08-28
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Great service,great food at a moderate cost.
Grandpa Smurf . 2023-08-27
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Brilliant meal and drinks service was excellent 👌 thanks
Phill Robinson . 2023-08-26
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Amazing food, friendly service and the salt & pepper upgrades are to die for!! We’ll defo be back!
Gina Richardson . 2023-08-20
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The food is disgusting here, burnt and cold, staff not the friendliest. Have to say was much better when it was Mollys.
Jane Bradbury . 2023-08-10
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Connor made us feel very welcome, he was a great host!
Katie Rowlandson . 2023-06-18
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Beer and company was excellent. Pub was a bit soulless and there was absolutely nothing German about it.
Chris Manning . 2023-04-16
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Not overly impressed in general, lacked in atmosphere and very much disliked their home beer. Would not rush back.
Morgan Hardie . 2023-04-15
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Company was good, Beer was good, decent atmosphere but food was overrated expensive waste of money and tbh I expected more bang for my pounds, nothing really German about it apart from the sausage and that was poor in the bun.
Jay . 2023-04-01
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Amazing Sunday lunch would highly recommend 😍
sarah forsyth . 2023-02-25
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Great food and a great service. Will definitely be going back.
Joshua Coulthard . 2023-02-15
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Great atmosphere and music. Good selection of beers and great tasting pizzas! 10/10 bar staff
Callum Young . 2023-02-05
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The decor is unique for Lancaster and definitely sets it apart from the competition. The staff are so friendly and welcoming. Very large drinks selection and the food is very tasty and quick service.
Ellis Brayshaw . 2023-02-01
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Holyyyyyyyy moly, the food.was 👌🏻👌🏻 Nothing like it in Lancaster with loads of variety. Amazing service from the staff too which is always a bonus, nice to be served with someone with some personality! Music kicked in a little later into the night and we loved it. Definitely recommend! 💃🏼
Siobhan Rudkin . 2023-01-28
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Love this place! The music is always great, the food and drink is lovely. Definitely recommend!
Lily Fegan . 2023-01-26
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The answer to Lancaster's night life. No place like it!
Chris Stansfield . 2023-01-26
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Quality food. Staff are friendly And a great atmosphere. Music is always top class here. Really good night
Brandon Graham . 2023-01-25
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I love this place! One of my favourite places to play. Exactly what lancaster needed. Friendly staff, excellent food and different entertainment each week. Atmosphere is always top! Lots of exciting things to come too!
Summer Jenkins . 2023-01-25
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Just what lancaster needed! Amazing staff, beautiful food, good choice of drink including cocktails and the atmosphere tops it off. An amazing new place. Definitely recommend!
Alex Kitchen-Holmes . 2023-01-25
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All the staff are lovely, good atmosphere! Lots of different drinks to choose from and the food is also delicious, I recommend the pizzas they are amazing!
Nadine Boulton . 2023-01-25
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Not a good experience, toilets stank of sick and were without toilet paper. Everyone was either high or extremely drunk. The music was far too loud. The bouncers didn't care or I. D anyone. The floors were sticky and the tables felt dirty. The only good thing was the bar staff who seemed nice and were working hard to get cocktails out in an extremely busy environment.
Evie . 2023-01-15
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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523 Opinions
Been coming here for more than 2 years. Food is always amazing and we just love the people and atmosphere . It’s my husband and I to go lunch date place every weekend.
227 Opinions
Short Story: We went to Koko Bento in Lancaster for the first time today and had a really awful experience. Everything was normal, the service was nice and the restaurant was pretty quiet (went at 17.30pm ish). We were shown to our table by waitress no.2 and left to pick our food. When looking at the menu, we noticed that it specified if the chicken dishes had thigh meat. So my husband chose the "Mochiko Chicken Curry" because he really doesn't like thigh meat (makes him feel sick). When the mains arrived, he took a bite and said that it was definitely thigh meat and that he couldn't eat it. He flagged waitress no.1 and said to her that he was really sorry, but the main was chicken thigh meat and that he couldn't eat it, so please could he send it back and get another main. Waitress no.1 said that because he had ordered it and didn't ask about the meat, that it was his fault. My husband repeated again he was sorry, but he couldn't eat the food so could he change meal. Then waitress no.1 went and asked waitress no.2 (who was downstairs) who said it was our fault and that the ingredients were already used so he had to pay for the food he couldn't eat plus a new main. We said politely that this wasn't right and that we wouldn't pay for the main that my husband didn't eat. The other waiter then brang my main (which was good and I thanked him) and saw that it was getting a bit heated and he tried descalate the situation which we thanked him for. Waitress no.1 then rang the manager who wasn't in and tried to make us speak to this manager over the phone (while I was eating my main), which was pretty rude and inappropriate. After my husband said he didn't want to talk to a manager over the phone and that again he wouldn’t be paying for food he didn't eat - we were left alone by the waitresses. When I finished my main, we went downstairs to pay the bill. Waitress no.2 was at the till and asked if we were going to pay for "everything" in an annoyed tone. And we calmly said we wanted to pay but wouldn't pay for the mochiko chicken curry that wasn't eaten. She then began to argue at us that it was our fault, didn't we know this was a business, we should pay because they had wasted ingredients, etc, in a raised voice, which was very unprofessional. We again said that yes, we could have double-checked about the chicken in the dish, but as it wasn't eaten that we categorically weren't paying for it but were happy to pay for everything else. She then told us to take a seat because she was ringing the police. We said that was fine and sat down at the counter and waited. The call went on for a few minutes before she ended it and walked back to the till and said we could pay now. The till has a screen where you can see the order items and the total bill. We could see she had taken off the mochiko chicken curry, and we paid the bill. My husband asked. "So the police said that you couldn't force us to pay then?". Waitress no. 2 then began to raise her voice at us, saying the same spiel that she had said before she rang the police. My husband said let's just leave it and go and told her she was being really unprofessional and that it was wild that she had tried to get us arrested over a dish we didn't eat. As we left the restaurant, she shouted that we were pathetic and told us don't come back. I said, "Don't worry, we won't ever come back" (sort of laughing because I was so taken aback and shocked by her behaviour to customers). She then tried to mock me as we walked out of the restaurant. I'm posting this to let other people know that this could happen to them if they don't like a dish they've ordered at Koko. We obviously won't be coming back, and it's a real shame that this was how the restaurant handled this as it was our first time eating there. It could have been sorted really easily, but that's not how it played out, unfortunately, and we ended up having a horrible time when we wanted to go for a nice meal together. I've attached a picture of the end of our meal, showing that my husband didn't touch his food. Thanks