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4.6

Based on 1.307 opinions finded in 1 websites

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Nº 85 in 546 in Lancaster

Score
OpinionsNoteGoogle1.3074.6

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Always a nice meal....My friend and I go for lunch and an afternoon out. Staff are second to none.....they're excellent and we always enjoy an afternoon with them....toll House you never disappoint.

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Eileen Scott . 2024-10-21

MORE AT Google

Check-in to check-out was seamless, friendly helpful staff, beautiful room, perfect location and delicious food. Can't fault it, lovely stay, definitely recommend, and I wouldn't hesitate to stay here again.

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Diane Buckley . 2024-10-14

MORE AT Google

Stayed at the Toll House for one night. Very enjoyable stay. Close to the rail station and town centre. Enjoyed a lovely steak from the specials menu with horseradish mash, local field mushrooms and crispy kale, was cooked perfectly. Room was good very adequate for one night's stay. Breakfast was lovely again well cooked. Would certainly stay again if in the area and highly recommend.

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Nigel Cowley . 2024-09-06

MORE AT Google

We have just enjoyed a very good 4 night stay. All the staff were very friendly and accommodating. Nothing was too much trouble for them. Our access room was perfect and the mattress was the best we ever slept on. Enjoyed evening meals which were really good. Overall nothing we didn't like about it so our visit was exceptional

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Gail lesley Collins . 2024-09-05

MORE AT Google

All good. The room was cleaned and comfortable. No problems at all.

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Deborah Bootle . 2024-09-03

MORE AT Google

Room was spacious and very comfortable with great amenities and lots of lovely extra touches. Great breakfast too!

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Sarah Haigh . 2024-09-01

MORE AT Google

Very nice and comfortable Rooms. I enjoyed my stay for 3 days. The courtyard is simply awesome to sit and have a coffee. Rooms are really good and the staff Is really helpful and shows a friendly gesture.

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Rohit Nale . 2024-08-30

MORE AT Google

Great hotel. You won't be disappointed. 👍

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Mark ATKINSON . 2024-08-28

MORE AT Google

Sooo does it worth the amount of money you pay? 120£ for one person one night ? For me is a maybe. However, the location is good, their breakfast was excellent in taste and quantity! Their service is very good BUT the room it was a nice clean room thats about it. Their meeting room is not better than okay. The tables are wiggly, the chairs uncomfortable and dont fit to the table, but again service with tea, coffee etc was excellent 👌

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Evandros Theodosiou . 2024-08-22

MORE AT Google

Stayed for one night, had dinner and breakfast. It was all spot on. We especially enjoyed our dinner, there was a great choice of food and drink, it was all really tasty and with friendly service. Our room was cosy, clean and a good temperature.

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Beth Abbott . 2024-08-20

MORE AT Google

Great Hotel. Lovely food and great staff. Will definitely stay again.

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Karen Thompson . 2024-08-19

MORE AT Google

Great location, beautiful building, great service, car park over the road (literally) , excellent breakfast - lots of options and quick service! Slight bit of mould in the bathroom, which lead to a slight foisty smell but it was managable for a short visit. I would definitely stay here again.

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Rachel Colmer . 2024-08-16

MORE AT Google

Fantastic food and excellent service! Our group were looked after and we had a lovely evening here

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Tom Graham . 2024-08-13

MORE AT Google

Excellent service, food and bar service

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Simon Jackson . 2024-08-03

MORE AT Google

Food and drink are always fantastic. Reasonably priced and great service. Indoor or outdoor seating. Great place.

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Elise Atkin . 2024-07-14

MORE AT Google

Great location comfortable and clean Lovely food Lovely staff

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Karen Bonsall . 2024-07-01

MORE AT Google

Great stay at this lovely hotel. Fantastic value including a £30 supplement for a 3-course dinner and breakfast. Excellent staff - friendly and helpful. Rooms are a bit tired but I think they're being refurbed. Would definitely recommend and would definitely stay again if in Lancaster.

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Martin Prendergast . 2024-06-23

MORE AT Google

Good place to stay a night. Limited parking. Rooms small but ok. Lots of noise from the street level when windows were open

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Abed Osman . 2024-06-17

MORE AT Google

There is no free parking the food is ok but very overpriced as are the drinks but other other hand the staff are lovely and polite and professional

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david corkhill . 2024-06-14

MORE AT Google

Excellent food and service from all staff. The rooms are immaculate and the beds very comfortable. Staff go out of their way to accommodate to your needs during mealtime and always have a smile on their faces

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Nicola Simms . 2024-06-14

MORE AT Google

Stayed here for 3 nights and the stay was excellent from start to finish. The staff were brilliant and even served me tea early before the morning service so I could do my work in the dining room. Breakfast was great as was the room and they even had real Lancashire ales! Very good central location for the city. Would definitely stay here again.

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David C . 2024-06-12

MORE AT Google

Stayed on a short break and did not disappoint..from start to finish staff the rooms and food, decor, location and atmosphere was ideal!! Would highly recommend and wouldn't think twice about booking this spot again great job guy's 👍🏻

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jamie hunter . 2024-06-02

MORE AT Google

Excellent! Staff were exceptional and very professional, smiles all round and nothing was too much bother, our room was immaculate, and facilities were spot on. From air con to plate for my hair strainers. Lovely little beer garden with heaters. Breakfast was bang on. Our only disappointment (our own fault) was that we didn’t eat there other than breakfast, the food coming from the kitchen looked amazing. Highly recommend. ⭐️⭐️⭐️⭐️⭐️

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Tina brunskill . 2024-06-02

MORE AT Google

Bits that need TLC but overall great stay

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Ev Ortton . 2024-06-01

MORE AT Google

We recently stayed at The toll house, using the hotel, basically, as a base while we came up to visit the family for a christening. The food is really good, absolutely delicious [ the family were more than happy to join us for supper AND Breakfast before we left.] The room was spotless & functional. Meticulously Clean bathroom: Nice touch was the coffee machine in the room, & pods to use with it. The strongest Suit of the hotel, however has to be the staff. Without exception, all of the staff in & around the bar & restaurant area were really friendly, helpful & obliging. Special “shout-out” to Ellie who became a best friend to my eldest granddaughter when they discovered they were both called Ellie!!! Rob was also more than brilliant, really friendly & nothing was ever too much trouble! A Great Stay enjoyed by all will definitely return.

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Kit Simmonds . 2024-05-28

MORE AT Google

We went for lunch and we weren't disappointed, the service and food were very good. We had the risotto, cheese and onion pie and fish and chips and I ordered the toll house curry sauce for dipping my chips. All the arrived hot and was delicious. The thick chips were really good. The only thing I wasn't keen on was the curry sauce, it was far too fruity for my taste. We will be back

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Joanne Foy . 2024-05-27

MORE AT Google

Trusted the ratings, was not disappointed, right on the canal and near the walking street convenient to everything in town and great breakfast. Definitely a perfect location for visiting Lancaster would come back!

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A K . 2024-05-19

MORE AT Google

Lovely food and very attentive staff. Thoroughly recommended.

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Hannah Heys . 2024-05-15

MORE AT Google

Genuinely kind and efficient staff... A great stay!

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Frank Lawrenson . 2024-05-07

MORE AT Google

Very nice atmosphere. Good selection of real ales. Menu above average. We had a very good dinner.

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Giorgio Motta . 2024-05-02

MORE AT Google

Had to chase my receipt as they didn't get my email address correct but otherwise had a good stay and would recommend

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Admin for Common Ground . 2024-04-30

MORE AT Google

Lovely hotel! Really enjoyed our stay, close to the shops, and right next to the canal Food was good, staff were very polite & helpful

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Mark Richards . 2024-02-14

MORE AT Google

Always a quality Sunday lunch and friendly staff

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Andy Monkman . 2024-02-11

MORE AT Google

My friend booked us for my birthday treat. We had a 3 course meal which was excellent. Top quality food and a price to match. There were plenty of options on the menu to suit all budgets though including burgers.

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Mick . 2024-02-09

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