The best restaurants in Bulk Lancaster North West

Well over an hour late and the order was wrong - they sent someone else's order to my address and wouldn't believe me when I said that was not what I ordered onlline. They asked me to go and prove it. They blamed me and Just Eat and wouldn't accept any responsibility. I called them idiots as that's exactly what they are (the company - apologies to the girl as she was just trying to help). But the male/owner - never ever experienced customer service like that before. Absolute disgrace arguing with a customer. Soon to be closed on that basis.

Awful.. went for lunch with a client who I support and we sat upstairs and all we could hear is the kitchen staff swearing and shouting and using horrible language, and due to the echo in the upper floor this was throughout the restaurant so I’m unsure why management did not pull them up on this, was awful. Came for a relaxing lunch and got this.. Not to mention the state of the food, plastic; tasteless and disgusting.

Pedimos desde aquí el lunes pasado (6th) pedimos 2 comidas de hamburguesas, una comida de nuggets para niños, gofres y batidos, además de algunos lados. Cuando llegó el pedido nos faltaba el gofre y una de las hamburguesas también estaba mal. Llamamos y le dijimos al restaurante que dijeron que no podían enviar reemplazos como habíamos pedido a través de Lancaster Eats y que no tenían su propio conductor. El restaurante aconsejó que agregarían una nota a nuestro registro para la próxima vez que ordenamos enviar estas cosas de forma gratuita (que rechazamos). Hablé con el gerente y pedí un reembolso y me dijeron que tomaría 48 horas, ya que tenía que enviar un mensaje en el chat de grupo de WhatsApp de Lancaster Eats. Todo esto estaba bien, y completamente comprensible, excepto que todavía no hemos recibido un reembolso y a pesar de llamar más de 10 veces durante la última semana no puedo contactar con nadie. Tendría 100% pedido desde aquí de nuevo porque la comida que llegó era sabrosa, pero estoy harto de perseguir mi propia cola ahora

I am friends with the owner, this place's food is so good and delicious it should be known more, they are hygenic and have proper equipment including a pizza oven which cooks pizzas in like a minute Overall great experience

Ordered off Lancaster and Morecambe eats. Ordered at 00:05, was told it would arrive at 00:55, arrived at 02:10. I called at 01:30 saying where is it, they said it would be ten minutes but was actually 40 minutes. Paid extra to have pitta bread with my kebab and it came in a wrap instead. The “chicken strips” and actually the size of popcorn chicken. Food obviously arrived cold. Don’t waste your time or money.

The ladies toilet block was absolutely filthy with spattered toilet bowls, toilet paper all over the place I honestly felt like wiping my feet on the way out !