The best restaurants in Hartford and Greenbank Cheshire West and Chester North West

Starting with a positive they took our drinks off the bill because they recognised that the service wasn't good enough. We arrived 5 minutes before our booking and stood at the desk ignored by the staff for several minutes. We were eventually seated near the door, we did ask if there was anywhere else we could sit as we froze every time someone arrived or left, unfortunately there was nothing available. Five menus were provided for six of us because that was all they had available, a sixth was eventually brought. We ordered drinks and waited for a while before our food orders were taken. Our starters eventually arrived 1 hour after our reservation time 1 hour 5 minutes after our arrival. The food was very good. We reminded the waitress that we had asked for a jug of water unfortunately they had no jugs available so they brought us glasses of water which was fine but surprising that they didn't have enough jugs. When the main course arrived they forgot to bring one of the meals and we had to ask for it. I had a calzone which was tasty but only warm not hot. On top of all this no one came near to ask how the food was and the tables were so close together that when people were seated it was impossible to move around them causing problems for the waiting staff. When it came to pay we asked to split the bill and pay on card. We were told they'd tried that with another table and it had crashed the till, unbelievable. I won't be returning.

Now the Bella Chimes. The food is good but the place is run worse than Fawlty Towers. There were 6 of us celebrating my birthday on a Friday night. My wife booked the table via their website which states that the table is booked for 1.5hrs. The confirmation states the table is booked for 2.5hrs. When she checked, the table is actually booked for 2 hrs. That should have given us a clue. We were booking a taxi so it's good to know. We were put on a table next to the main door which we were not happy about as people were coming in and out constantly. They wrote us off at that point. The tables were so close together that the waitress struggled to get through. There were not enough menus to go around and no jugs available for water albeit they did provide pints of water. Eventually, our drinks order was taken and we gave the food order at the same time. It was about 1hr before the starters arrived. No reason for the delay was offered. To be fair, the Maitre D' did offer the drinks free of charge due to the wait and the starters were lovely. It took a lot longer for the mains to arrive. Nobody had checked on us in the meantime, nobody came to see if we needed more drinks. 5 of the 6 mains arrived. The waitress said she would check on the missing meal. She never returned. Eventually the missing food arrived with the Maitre D' some time afterwards. Two of the original 5 dishes were only warm. They had obviously been sitting in the kitchen for a while and my order had either been missed or messed up. Again to be fair, the food was lovely. As nobody offered dessert menus, we had had enough by this point and asked for the bill. When we asked for it to be split we were told the till couldn't cope with splitting the bill. It is sad as the food is nice. If they had stuck to the 2hrs we wouldn't have barely eaten at all within the time. The Maitre D' needs to step up and manage the restaurant instead of being a waiter. They need to reduce the number of tables and the table near the door should be restricted to two people at most or supply blankets! It was chaos. Never going back.

Had a wonderful surprise breakfast for my wife and her family. Food was superb as always and the staff were fantastic, especially Liv!

Ordered three vegetarian curries from Greenbank, all three tasted the same. We had one spoonful of each curry then threw them in the bin. The takeaway left a very strange taste in my mouth and a horrid smell in the kitchen (like the curries were bad), had to open the back door to air the kitchen off.

Great quality for the price. Always decent portions and responsive!

I recently visited Hartford Hall and was thoroughly impressed! The food was excellent, featuring a diverse menu that offers something for everyone—each dish bursting with flavor and freshness. The staff were absolutely terrific, providing friendly and attentive service that made us feel right at home. The atmosphere was vibrant yet relaxing, with a perfect blend of lively conversation and comfortable seating. Overall, a fantastic dining experience that I would highly recommend for anyone looking to enjoy great food in a welcoming environment!

We stayed for 2 nights. Stayed in a converted barn. Front door didn't fit so let in the cold all night. Place was very cold. Heating should of been put on low before guest arrive. Don't touch the tv controls as they are really dirty. They don't refill the tea, coffee stuff or put clean cups out. They give you 2 bottles of water only which we used for the kettle We had to ask for more milk as 4 sachets isn't enough. We run out of toilet roll as we only had the roll left from last guests. So had to find a staff member for more. No small rolls just massive one. Bed needs a new mattress as can feel the base. Whole room needs a really good clean. We had dinner the the pub. They gave me gluten free fish and chips and onion rings. Was really nice Saturday we had the same. But shock to find out that they cooked my gluten free food in a mixed frier. The young girl was told by the chef to let me know. Yes I was GLUTENED. Wasn't told on Friday night about the frier. Chef needs to understand what gluten can do to a celiac. YES IT CAN CAUSE CANCER. so celiac UK will be informed so other guests don't eat there and become ill. We went to another hotel in school lane for breakfast as they cater for gluten-free. Maybe put the old inner door back on in the room to keep the room warmer.

Great food as always. My favourite takeaway.

Great food! Perfect every time

Again just spot on food,pleasant delivery driver Can’t fault the food or service Jane Oldroyd Kelsall

The food tasted horrible especially the chips. The atmosphere was dark and horrible. The beer was rubbish aswell. I dont how they screwed that up.