Hartford Hall Pub in Cheshire West and Chester

Nice venue! Clean and nice surroundings

The accommodation, food and drinks and most of all the staff where amazing, Chris and Ed went the extra mile, and my dogs loved it.. nothing was to much. Kate, Charlie, Tash and the other lady that is on in the mornings where excellent.

All the staff ( front desk, restaurant, bar and the ladies taking care of the rooms ) is really attentive and helpful since we first arrived . We did not choose the early check in however the gentleman at the front desk offered us some coffee and tea and make sure the room was already asap. We will definitely come back in another occasion and we also will suggest you to our family and friends. BIG THANK YOU!!

Always great to come here for lunch. Tash is brilliant and offers 5star service. Food is exceptional.

Only went for coffee. Lovely, clean & tidy. Fab guy on reception. Reasonably priced

Dined as part of a large party. Service was extremely slow Vegetarian options limited and unfortunately mine was luke warm. Other party members enjoyed there's. Long wait between courses....

We had a fabulous time celebrating our daughters 16th today. Staff looked after our large party. Big shout out to Chloe who was brilliant. Nothing was too much trouble.

Excellent stay from the min we walked in. A very friendly welcome from 2 members of staff. A lovely little reception area to check-in. Very efficient, our room was really nice, spacious with a beautiful bathroom. The bar/restaurant areas are beautiful, we were made to feel welcome from start to finish. We only had lunch as we were in the area visiting friends, but it was delicious. We will definitely return and have already recommended the hotel to our friends, for a weekend away.

Great option for a quality hotel in Cheshire

Mia was great very pleasant and polite 👍 food was amazing

Nice busy cheerful bar, friendly staff, good value. Lots of space, comfy chairs and tables. We had dinner and enjoyed it

Attentive service gorgeous room immaculate bedlinen

Lovely staff. Fantastic Gluten free breakfast. Couldn't fault a thing. Would definitely recommend this place. They cater for Celiac in all there menu's

Went with group of friends. We had drinks, starters and main courses. All amazing and everyone enjoyed their food. Stand out items on menu were the Nduja prawns, the pork belly and one of our friends had vegan option which was cauliflower steak which was delicious. Drinks would recommend the pumpkin spiced espresso martini and the rose prosecco.

Really professional and friendly team. The rooms are spacious and luxurious, you even get your own bath robe! Comfortable beds, and excellent coffee and coffee machine in the room! The shower over the roll top bath was hot and powerful, and the shampoo and shower gels provided smelled really nice.

Stayed at Hartford Hall for two nights whilst attending a family wedding in the local area. Hotel rooms and public areas were spotlessly clean, staff were friendly and helpful. The food was absolutely delicious.

This was a stop over visit on our way further south and was not expecting what we got! The place is perfect! Restaurant/bar area lovely, staff attentive and friendly, rooms decorated to a high standard and we wished had been staying longer! Will definitely be back. Our golden retriever Bobby also loved his stay and it's definitely a dog friendly place! He was treated just as well as we were!

This was our last meal on our UK trip with Hartford local friends. The food wast presented nicely and tasted great. Mia was friendly and provided wonderful table service.

Fabulous meal and service. Meat and potato pie, bangers and mash delicious. Visiting over from the States and we all thoroughly enjoyed the experience.

Lovely atmosphere for food & drinks. The decor is really nice and the food is good. The menu is very varied and there is a good choice. The garden area is big and fantastic in the summer. The staff are very friendly and helpful. We recently moved to the area and this will be our favourite local spot!

Absolutely wonderful stay for 2 nights in the Chester Suite as part of our wedding at RoomONE Hartford Golf Club. Manager and staff were absolutely brilliant and very flexible with the other guest rooms regarding early check-in. Superb location for HGC . The pub was beautiful, food delicious 😋

Really nice clean room and friendly staff with a quality breakfast

My friend and I checked in here Saturday. Room was lovely and clean. Unfortunately ran in to a bad situation at creamfields and hotel liased with creamfields welfare. Caring and thankful

OMG! Talk about "out of the blue"!! Been past this place several times and it always looked intriguing so thought may "give it a go"!! From Tom serving us with extensive knowledge on menus, wine and food, we ordered just a main each as per the photo and werent disappointed! The food was perfectly hot, cooked to perfection and full of crazy beautiful flavours. Thank You guys and we will be back VERY soon!! (P.S. Booked NYE as we were leaving!!) Cheers Jim and Maria

Attended the 80s/90s dinner last night. It was fantastic. The singer, Lucy Emma, was brilliant and had the room buzzing. The food was great, served efficiently and promptly by young staff who were very polite and professional. A special shout out to Tom who was out particular server. Looking forward to Christmas

The sunday roasts and the service are to die for

We ate in the restaurant this Sunday and the food and waiting staff we're fantastic. Highly recommend.

Food service 1st class as always

Amazing delicious food, amazing service, fantastic with my granddaughter. Will definitely be back soon. Great place to eat

Great night as always with friends! Fab food and amazing service!! Chloe was very attentive and very funny. Would definitely recommend this place!

Great service tonight from Eli. Very friendly & attentive. Thank you.

Disappointed having to pay early check in supplement despite room not having occupants last night

Great staff lovely food fantastic rooms loved staying here

Good hotel in first class location. Hand for road network. Can be very busy in the outside seating area, which delays meals in the restaurant from time of ordering to being served. But food when it arrives, is hot, not overcooked and first class.

Visited with friends for lunch . Tom was our waiter who was friendly ,chatty and served us brilliantly. Lovely food and great restaurant.

Always a lovely place to eat , all the staff are extremely friendly and provide great service , there is a cosy comfortable atmosphere and excellent food . One of our favourite restaurants .

Very comfortable stay. With helpful and friendly staff

Brilliant food and excellent service from Charlotte and Freyja. We'll definitely be back.

My friend has a very serious cancer & following a stroke part way through his cancer treatment we wanted to treat him to a good meal out. This was the perfect stop - he lives locally & recommended it and I am glad he did. The people were friendly & welcoming, the seating area was lovely & comfy, the menu was great, such a good selection, especially for a veggie, a nut allergy & a diabetic. Then the food itself - all 4 of us were impressed. Great food, good portions, well presented & very tasty. Thank U - Thank U - Thank U. It made the trip a huge success - John really enjoyed himself, even though he was tired when we got him home. Later he sent us a text to thank us for travelling & taking him out. I would highly recommend this place whole heartedly. Again, BIG Thank U. x.

Great wee stop as we travelled from Glasgow to pick up car at FOW on fri 26th July. We booked last minute and got a great rate. Room was fab with coffee machine which was an added bonus. Food in restaurant was delicious and staff were very friendly. Thank you👍

Suite spacious and well appointed Good and welcoming service

We had a great meal at Hartford Hall both Charlotte and Mia were amazing and looked after us. Great value 241 on Pizza on Fridays. Real pizza oven! We live locally and it’s a short walk to an amazing pub. Highly recommend!!!

Food was especially awful - old tough meat. Almost choked and was not offered steak knife. Microwaved vegetables. Not fresh at all. Avoid.

Excellent meal, great service and lovely table. Well looked after by Charlotte

Consistently good service. Management very visible and helpful. Location great. Excellent seating variations - outside in garden, bar area, restaurant. Good drink options. Great food

Drinks only for us. Checked the menu and it was over priced.

We used to love eating here but it has now been taken over by Robinsons and the food quality has dropped considerably. Frozen chips, cheapest fish possible instead of cod or haddock, mayo used to be gorgeous possibly home made, now its just a plastic bottle of heinz on the table. It wasn't terrible but nothing makes it stand out now, such a shame.

Lovely family Sunday lunch! Looked after very well by the team at Hartford Hall 😊

A beautiful day so we decided to nip to hartford Hall for a light bite and a cheeky drink. Now when I say light bite we were not expecting the chips to be weighed. I payed £4.50 for bowl of chips and £5 for some chicken wings. The chips (all ten of them) arrived in a sauce bowl and the very dry and tiny chicken wings arrived in a bowl not much bigger. My sister went to the bar to enquire weather this was correct as we really could not believe our eyes. The bar man told her that the chips are weighed in the kitchen into portions. Very unhelpful staff and portions that would not feed a small child. Avoid!

Great hotel, really friendly staff especially our waitress Charlotte who recommended our food tonight.

Whilst dining alone tonight, travelling on business, Charlotte looked after me superbly! I put her on the spot to recommend dinner and she didn’t fail. I had a delicious meal and the perfect accompanying drink. Excellent, attentive service!!

Excellent place, stayed, dinner, breakfast. Busy inn with nice food and charming staff. Very pleasant room note the less mobile should ask for a ground floor room. Will return

We were looking forward to this birthday celebration but were rather disappointed. The staff were friendly but the service was slow. The chicken burger was dry, and the portions of the "special" fish and chips, although generous, were not very appetising. The fish was served covered in salt, unusual when so many people avoid salt these days, and the chips were hard - too many crispy outsides and not enough potato inside. some were just sharp and pointed and therefore impossible to eat. Won't hurry back.

Lovely interior. Staff friendly and helpful. 3* as food expensive, and to be honest, tasteless. Had to put loads of seasoning in to carrot soup. Also, chicken thighs really hard. Been once, would not go again.

Terrible dessert(limoncello and polenta cake), tasteless, dry. Poor service, as always. I have tried few times to go and I did notice that the staff is awfull, lazy, not polite, smiley etc. They should do something about it, there are so many people not going to the pub because if this very reason. 😞

Went for tea tonight thought we would have a Sunday Lunch, not the best small portions, roast potatoes had been standing for a while, cauliflower cheese was a joke over cooked, tasteless and over priced. No mash potatoes???

Beautiful venue, amazing gardens and luxury king room. The shower tap did not work but was fixed quickly once reported. The bar had five hand pulls for real ales but only two were on. First one tasted of vinegar and was taken off so was left with only one.

First time here,came with grand daughters,good choice of kids meals and very generous portions. Staff very attentive.Would come again

Had lunch okay, sweets a bit small.

Excellent dinner. Group of 14. Oligh took amazing care of us. Home run.

My friend and I had dinner here last week before going on to an event. The food was delicious, and Mia (who served us) gave us an excellent wine recommendation. Great experience, and happy to recommend

Charlotte and Orlagh served us this evening their service and hospitality was amazing. We come here to the restaurant twice a week and we are always made to feel amazing, food is gorgeous xxx

We had a fantastic evening at Hartford Hall yesterday. Lovely setting, good food and excellent staff. Shout out for Mia who was absolutely fantastic, a huge asset to the team

Unfortunately we had an awful meal here at Hartford Hall. This is usually our go-to restaurant in the village but I’m afraid I will not be returning. We brought our family friends over to the area and feel utterly ashamed and embarrassed to say the least. The food took an hour before it arrived to the table, we had to ask them to chase our meals up. They then brought over the wrong meal to one of us and they took it back to remake the correct meal. The roast dinner was so dry, the chicken and roast potatoes tasted like they had been sat under a hot lamp all day. The waitress who was serving us wasn’t very pleasant. I am gutted as I did really enjoy coming to Hartford Hall. Since another company had taken over this establishment, it has changed menu and the overall quality has gone down hill. I hope something is done to change this as I hope no one else receives the same experience.

Had lovely Tuesday deal of fish and chips just under a tenner All rof us loved the food Just a shame a glass of wine was dearer than the food ?

Stayed a night and the room was lovely.... Bathroom gorgeous... Nice towels and robes... Easy access to the Restaurant and had a lovely Sunday Lunch ... Food delicious and staff lovely.

Gathered there for a Saturday lunch with family from three different households. We were very well looked after even though we arrived and departed at different times! The food was excellent as well!

Freyja was brilliant! 5 star service. Great venue and great team!

James was a very good and friendly waiter gave us good advice and very nice food was good

Thanks to Charlotte and Mia for great service and being so delightful.. a credit to your staff

Excellent meal and the service from the two young ladies that were assigned to our table, Mia & Charlotte, was very good indeed. Well done.

A lovely meal and great service from Mia and Charlotte! Thanks

Disgusting food and very overpriced… I ordered mushroom ravioli and it was completely tasteless, cold and bland. It’s not hard to make a tasty fresh pasta dish – I wish I’d stayed at home and made it myself . The atmosphere was good and good service but unfortunately the food is shocking. Such a shame.

Gorgeous place, lovely to eat there

Great accommodation and vegan options were delicious. I had the cauliflower steak for main and hummus for a starter.

Had a meal for 6 just before Christmas and had a wonderful experience. Staff, atmosphere and food quality was amazing.

Thank you to the team at Hartford Hall. ⭐️⭐️⭐️⭐️⭐️ for every part of the experience. Our delicious supper was a huge success. The room was fabulous. Wonderfully appointed with super soft bedding, great goodie box for our dog. Chester the dog loved the Chester suite . The details of the walks locally were a lovely touch . We will definitely be back next time we are enroute to Scotland. What a gem. Thank you !

Room with a road. Road noise and lights all night long with no chance for sleep. When I mentioned in the morning, not even a complimentary breakfast was offered. Great sham as I stay in the area 4 nights a month and I am looking for a regular place to stay.

Hartford Hall is such a family friendly place and with dogs. The food is amazing and the staff are always smiling, helpful and professional

The best hotel, restaurant and pub in the area! Fantastic friendly staff who are very attentive. The food is delicious, well prepared - served with smile in a timely manner. The rooms are beautiful presented and the whole place very clean.

A good stay but some details overlooked. My room bin was not emptied from the previous guests. Ornaments in the room on the shelving not dusted for quite some time. Hand wash empty, not replenished from previous guests. It was a lovely warm room, the window was easy to open, it was nice to have the radio already on when we arrived. The bed was really comfortable. polite check-in staff. I Paid for two superior King rooms, friends we were staying with paid less for a cosy King, but were given an upgrade that was nice. We Enjoyed a lovely evening meal, negative reviews on the food seem unfair. The restaurant staff in general are polite but definitely not friendly. I would feel intimidated to complain through fear of getting into a heated exchange. Lots of eye rolling behind managers back, and generally a tense atmosphere because of this.

I've stayed here a few times on work training courses and am looking for an excuse to stay up here just for the rooms. I've never paid much attention to interior design in a hotel until coming here, and now nothing else compares. You can't go wrong with anything on the dinner menu. All of it is exceptional. I wouldn't say the breakfast is as good as the dinner and rooms but still rate this place as 5 stars. The pub downstairs is cool, nice garden, lots of parking, friendly staff. I look forward to staying here every time.

This gastropub deserves a 5 star rating for its rooms. The room was well appointed, excellently designed, and created a warm relaxing atmosphere on arrival (I was particularly impressed with the heating already on and the low volume digital radio playing). We ate very good food at their restaurant during the evening and partaked in very enjoyable cocktails (definitely try the Paloma cocktail - perfectly refreshing). Save for the waiter who had forgotten to provide the parmesam cheese we had asked for, it was a faultless experience. The location is on the outskirts of Northwich, but as the town centre had very little to appeal for us (we had explored the centre during the daytime and found no bar or restaurant which could remotely tempt our custom) it does not really matter.

The room was clean and you didn't have to pay extra for parking! As a nice gimmick I found the internet radio in the room!

Went to meet friends. Lovely setting, very cosy seating areas

Beautiful place, wonderful friendly staff, excellent food and beer. Thoroughly recommend it for a meal or a few drinks. Not the cheapest place I've ever eaten at, but the quality of service and food more than justifies the reasonable price of what's on offer.

Great Soul & Motown dinner dance. Singer was excellent and the food was great too, piping hot and tasty. Such a fun evening

Well one of the waitresses here has a bad attitude. I order a HALF pint, comes back with a pint, no worries, excuse me I ordered a half. Scowls at me, shakes her head and walks off in a major huff as if it’s my fault. Get your orders right and change your attitude silly dried up woman.

Service is always good. Welcoming and friendly.

Food and service amazing. Great place to eat or just meeting up for drinks with friends. Friendly and professional staff.

Lovely ambience, mixture of traditional with modern, really pleasant friendly staff.

We really enjoyed our meal pre flight out of Manchester. Service was great, wish we had been in UK for Mother’s Day as the set menu looked fabulous. Would return in an instant! Building is so well kept for its age!

Booked five weeks in advance to celebrate my Mums 80th birthday and requested the ‘alcove’ table as it was tucked away slightly making it a more cosy family meal for her. We were told that they couldn’t promise we would get that table so I phoned nearer the time to check and was told that it would be ok. We arrived at Hartford Hall to find that the ‘alcove’ table was taken and we were seated right in the middle of the main restaurant area (far too noisy with aging parents who are hard of hearing). As soon as we sat down we were told we only had 2 hours as they had a big party arriving at 8! Our drinks order was taken and we viewed the menu. Of our table of seven, four had to rethink their choice of starter as it wasn’t available and one had to rethink their main, we hadn’t been told of any meals not being available. One meal turned up cold and was sent back, by the time a new meal arrived the rest of our party had finished eating! One member of staff was very apologetic and did keep us updated regarding the new meal and advised that we would get a discount off the total bill. Food was ok but nothing special! Tables around us were rearranged while we ate in readiness for the large party they were expecting. Ordered more drinks once the meal was finished and these never arrived so we cancelled them, 8pm was fast approaching and we needed to leave ready for the large party to arrive! Very disappointing experience especially as it was to celebrate my Mums 80th! Won’t be returning again

Mothers Day meal with family - don’t normally do reviews but I don’t understand how you can be told it’s normal menu at the time of booking to be then told it’s £29.50 compulsory 3 course meal when you sit down! We didn’t want a 3 course meal or have stroppy staff serve you , long delays and just bad service from start to finish! £140 later and we’re pretty much done with this place , back to Bulls Head in future!

The rump steak I have been served I must say is one of the poorest cuts of meats I’ve ever had, I’ve been coming here for years so hopefully it is a one off but it was truely awful, I would avoid eating steak here.

Had a great time here, the food was excellent and the service was incredible.

Quality place, quality food, quality fun! X

Come here regularly for food and drink and it’s the best place in Hartford. Can’t recommend enough.

Loved the food, brilliant service.

lovely meal here with my children. Staff all welcoming and very attentive. Great relaxed atmosphere and food delicious! Will Def be back