Restaurant at The Swan Tarporley in Cheshire West and Chester

A lovely place that gets very busy because of the good food,the atmosphere and the good service.We had two sandwiches with salad in the bar next to a roaring fire.Its was so cosy we could of spent all afternoon there.In the middle of town this is the place to be.

Lovely atmosphere, nice location, great service & food reasonable prices, would definitely recommend this place

Gorgeous afternoon tea. Beautiful finger sandwich, home made lemon meringue pies and mini cakes, and scones with jam and cream. We got a pot of tea each too. Presented beautiful and at £12.50 per head half the price of other places in Tarporley. Gorgeous! Lovely staff too.

Stayed here as an overnight stop for work. Tarporley is a village with a few pubs and a takeaway. Quite a few independent shops dotted around which looks good. Anyways arrived at the hotel, car park at back through a traditional archway off the mainroad. Caution on driving through this as is narrow. Great welcome by the staff, shown to my room, free upgrade to a better room. Deluxe room was spacious, clean and tidy. Complimentary tray in room was high quality with good product's, better than the usual basic, no frilla stuff with chain hotels. Nespresso coffee machine to boot! Great comfy bed! Shower over bath spick and span. Didn't eat at the hotel so can't comment, although food had by others looked great. All in all a great stay and will return

Christmas Eve, very bury, enjoying a good time. Our young dog jumped on the table momentarily and a woman staff of staff became unpleasant which was noticed by the whole table. We all live within in 50m of the swan and won’t be rushing back!

I booked a room for three nights, flying in from New York to celebrate Christmas with my family who live in the next village. Tonight is my second night, and I’m freezing in my room. Last night was unbearably cold, so I requested a heater to warm it up. Unfortunately, when I returned to my room tonight, the heating was completely off. The radiator that worked yesterday is now cold. I checked to see if housekeeping turned it off, but it’s simply not functioning. Frustratingly, there’s no way to contact the staff downstairs. It’s Christmas Eve, and the property is fully booked, but guests have no means of reaching anyone for assistance. I’ve called multiple times with no response. I returned to this hotel because my previous experience was good, but this time, despite paying a high price, I’m facing poor service and no response. I’m writing this review in sheer frustration and hope that someone from the management sees it and gets in touch.

Food was very poor.had pate and a burger and the pate was a basic low budget offering at a higher price,one slice of toast that was really cold and hard ,burger bun was cheap and hard ..overall really poor food ,live in the village so won’t go back .Wine was not good quality either.

Went for Christmas lunch yesterday with some friends. Really disappointing. Service excellent. The turkey was lovely but the rest was frozen and inedible.

Excellent light lunch, very comfortable. Friendly service

Charming hotel in brilliant location. Cosy room and delicious breakfast. Many thanks!

We had our wedding at the swan in September 2024 . We had such an amazing day . All the staff went out of their way to make sure our day we’d purfect . The food was with outstanding. Everybody commented on it . The staff made our day even more special . We had a issue with our dj letting us down last minute the the team at the swan tried there very best to resolve the issue . Not having the dj didn’t spoil our day the staff set up there sound system and we were able to carry on partying . We would not have wanted our wedding anywhere else I would not hesitate to recommend the swan at tarporley for your special celebrations . Thank you all again for our special day . Tanya and David Evans .

This was our first time here. We only popped in for a coffee but went back for a lunch time meal which was excellent. The log fires were a wonderful focal point with the benefit of warmth. We will be going back.

Gorgeous small hotel with a kind of pub feel to it. Didn’t get to have dinner as we arrived after 9pm, but if the breakfast is anything to go by it will be excellent dining. One of the best full breakfast and Eggs Benedict we have ever had. Nice cozy bar with a selection of locally brewed ales. In fact the restaurant, breakfast room and just the whole of the ground floor seating area is warm cozy and welcoming. Room and bed was equally warm and comfortable. Highly recommended place to stay if you’re in the vicinity.

Lovely place to stay. Lovely clean room, comfortable bed and good food. Staff very helpful and friendly.

Somehow they have managed to serve up a fantastic fish pie , right size portion , terrific flavour , just enough mash on top and with egg which I think essential. Hope it wasnt the last of the line !

Wonderful service. Gorgeous breakfast. Will definitely return.

Ate at The Swan durin a walking trip to Cheshire. Food was good enough and the team was helpful and friendly. One manager really put himself out to make us feel welcome and gave us a tour of the old part of the hotel - including the fabulous hall in which The Cheshire Hunt used to congregate.

Very expensive. Only one of everything. Asked for an extra sausage. £2.50. For one. Couldn't believe it. Coffee was extre , orange extra. And very slow. Wouldn't go back

We came here for a birthday meal with family and were sadly disappointed. Most of us ordered the Sunday roast which was average, meat very fatty unfortunately and the veg was a bit bland. We also ordered a kids meal pizza and the dough was hardly cooked. The deserts were very underwhelming given they were £7.50+. Cheesecake was sloppy and didn't come with anything other than a drizzle of compote, I asked for ice cream. The other deserts looked small and bland and not presented very well although tasted better. The service by the staff was second to none, all were friendly, polite and attentive which was good. The venue was also very pleasant although at one point we were the only table in the resturant so the atmosphere was lacking. It's a shame as it has so much potential and the food wasn't awful but could be better.

From the minute we walked through the doors we knew we were going to like it at The Swan. We got a warm welcome, and were shown straight to our Room - number 5. As it was our 45th Wedding Anniversary we had ordered a bottle of Champagne, which was chilling in our room upon arrival as requested. We were also given some fruit dipped in chocolate on a platter which had Happy Anniversary written on it (also in chocolate) - it was a lovely touch. The decor throughout the Swan is lovely, every part of it is spotlessly clean. The Bed in our room was so comfy, lovely pillows too. We had a lovely walk in shower in the bathroom, there were also small complimentary bottles of Bodywash, Shampoo, Conditioner and a bar of Soap. Our towels were changed as and when needed, but our bed was made, and coffee/tea/milk/snacks replenished daily (we loved the Crisps!) Our room was at the front of the Hotel, there was traffic noise as it’s on the High Street but it didn’t really bother us, the church bells chiming was lovely to hear too. We would definitely choose that room again. Not a lot of parking spaces at the rear but we always managed to get one. The menu choices at both Breakfast and Dinner were ample. The Cheese, Potato and Red Onion Pie with Roasted Beetroot and Kale was phenomenal, but everything we ate was just as delicious and was cooked and served piping hot. We did have lunch one day during our stay and there was plenty of choice on that menu too. The staff were polite and attentive, they are a credit to the establishment. Can’t wait to stay again 🙂

Lovely pub. Atmosphere very cosy. Wedding venue, pub and restaurant. We didn't eat but it looked amazing. Dog friendly too.

On route to a further destination we planned a stop at Beeston Castle (lovely with fine views on a good day) and this hotel was close. It was a good choice. Great breakfast in dining area that could not be better. Make from good quality ingredients. The staff were very polite and friendly. Bar was good and there are great alternatives in this nice English village.

It was top service as usual when I visited for a lovely chicken meal at the weekend, completely with a curry sauce of my exact liking from the menu, scrumptious fried onion rings fried in batter chosen from a range of mouth- watering selections but personally the best choice for me and very tasty fries which didn't overwhelm, the flavour of the Chicken cooked with herbs really stood out, staff always friendly and welcoming, so I thank them for giving me the chance to add further positive reviews to my list!

Been to the Swan before, a few years ago. In the area we thought we would visit again. The place was spotless, the staff are lovely, attentive and helpful. Although the restaurant was very quiet. We ordered our drinks, food, and were looking forward to the "Swan" experience, like we had on our previous visit. The food did not disappoint. However, there was a service charge added to the bill, which we did not notice until we arrived home. And we had already tipped the waitress ourselves. I think the Swan should make it clear that they add a service charge to your bill, as I have eaten at a lot of restaurants in the past two years, ancestors never had a service charge added to the bill. Surely, if you have good service, you want to tip the server, but having it forced on you, without your knowledge, is not good. We always tip, and prefer to do that. I have given 3 stars because of this. You say it's an service charge, is an extra payment for the staff, however, surely it's not up to the customers, who are already paying inflated costs for the meal, to then provide extra funds for your staff! We will go elsewhere next time, to avoid paying a hidden service charge, and tip accordingly. I am afraid, this visit will be our last visit.

What a shame not been for a couple of months used to be great food was disappointing for the money staff still lovely though

We've been 3 times now. There's more to discover each time. It's really nice.

Great place to stay and eat - all of the staff work very diligently to make each experience- food, service, rooms - relaxing and entertaining - you should truly stay and eat here!! Enjoy and relax !!!

Sunday dinner for 4. We went to The Swan as the place we had booked nearby turned out to be dog tolerant as opposed to dog friendly. Wish we’d booked the Swan in the first place. Great table, nice atmos, warm welcome and friendly attentive service from everyone with treats for our dog. Best roast dinners (lamb and nut roast) that we’ve had in ages. Generous portions and delicious with yorkie, lots of lovely veg, cauliflower cheese and red cabbage … and importantly lots of rich gravy. Really enjoyed it we’ll definitely be back.

We've been searching the local area for a decent Sunday lunch and this venue is by far our favourite. Gorgeous, home cooked feel food, lovely, classy setting, really lovely friendly staff and an informal, yet smart, relaxed atmosphere.

Only criticism.....room on the s.all side,but OK for one night.

Something has happened here and it has had a really positive effect. Not only is the menu good but the service has taken a turn for the better - we were really happy as reviews had not been good over the last few months. A nice table in the main dining area, good service and a lovely selection. We all had two starters and only one needed a pudding afterwards. The food was nicely prepared, tasty and just right.

So let’s start by saying all my reviews are honest and trustworthy written What I get served and service is what I write Actual property is nicely decorated inside and the staff mostly seamed polite and helpful Parking at rear Easter meal out and looking forward to a enjoyable meal Ordered 2 roast lamb dinners When plates arrived we had 1/2 carrot each and 1 / 2 florets of broccoli 🥦 hidden in wet cabbage The lamb was half fatty material and had no taste which it should have The Yorkshire pudding was ok but lacking heat roast potatoes similar It all also had a faint hint of fat ? Similar to being in metal but not only used for food holding only On what we had there is definitely room for improvement Spoke to staff regarding who listened and said it would be passed on

Stayed as we were at a wedding on the Monday at Peckforten Castle.The rooms are immaculate and have some lovely touches The food is amazing we had the roast and relax offer it was stunning Breakfast each morning was delicious all cooked perfectly The staff can’t do enough for you either .. special thanks to Chloe who sorted out our booking after some confusion and checked we were ok throughout our stay ..We will definitely be back

Had lunch at The Swan. Lovely food and friendly service. Location excellent. We had booked to night elsewhere but wish we had stayed here.

Very disappointed with the afternoon tea. We had three finger sandwiches each on a plate, not on a tiered afternoon tea plate. Two very small chocolate slices, two cherry scones with cream and jam, we were expecting plain or fruit scones, I don’t like cherry scones, so did not enjoy this and four shortbread rounds. We felt the shortbread was a cop out, as there were no savoury or fruit tarts.

Just in for lunch . Warm ambience, friendly staff and excellent food .

Good service, great gluten-free menu I recommend the gluten-free fishfinger sandwich

Came here with my friend for my belated Christmas present staying overnight and having an evening meal. We have been before a couple of times and we were not disappointed this time round. As before, the service was excellent, the room was really comfortable and our whole stay was very enjoyable. Breakfast was fantastic. I had Eggs Benedict and it was one of the best I have ever had with eggs cooked to perfection and plenty of hollandaise sauce. I love staying here and can't wait to come back again.

Really enjoyed catching up with a friend and eating here. Dropped in early on a Saturday and managed to get a table. Korean beef spring roll was a great starter. Lip smacking good. Sea bass main was excellent if a little light on carbs. However my friend ordered the fisherman’s basket which was a mound of fish & chips. Shared some of that which was excellent. Service good all the way through. Great meal.

We chose to eat here as we heard it was dog friendly and we have a rather excitable 7 month old golden retriever puppy. The staff were fantastic from the moment we arrived - they gave us the table closest to the door (this was perfect as we were a bit worried about walking him past other people) and they offered him water and dog treats. They were great with us too with quick service and were always friendly and helpful. The food we had was really nice and felt like a real treat, I don’t think we would have been disappointed with anything from the menu. We’ll definitely be coming back here again!

Just returned from ‘The Swan’ and would highly recommend it. The dining room was beautifully furnished, and we were given a very nicely decorated table in the window. A good menu with a great choice of starters, mains & desserts. All of the dishes were excellent, with a good portion size. Six of us all had excellent food. Service was very good too, the staff were friendly, and attentive. No problem when we asked for more gravy. Already planning to return.

Booked at 545 on a Saturday night for my Daughter and I. Busy night and good atmosphere. The manager was very polite and showed us to our table. Service was pretty slow however completely expected on a Saturday night. My daughter ordered the 3 nibbles for £20 and I ordered the main course of mussels and fries which we were both going to share as a meal. The food came out and the mussels were in a small bowl, about 8-10 mussels in total. I told the waitress there had been a mistake as I had ordered the main portion. She took them away then brought them back saying the chef says that is a main portion! 10 mussels for £16!! I asked for the manager who again went to the kitchen only to come back with the same answer. Now either the chef is extremely inexperienced in costing menus or he genuinely feels that this constitutes as a main meal! Either way I sent them back and asked for them to be taken off the bill. My daughter and I ate the rest of the meal which was very Underwhelming then went home and had a proper meal! To add insult to injury I was also presented with a bill which included service charge! Won't be returning.

We have known The Swan for a long time, as we live locally. We went for Dinner, what has happened?! It has gone very downhill in terms of service, value for money and quality of food. There seems to be no system in place, the staff don’t appear to have had any training. We had 30-40 min wait between starter and main course. Very overcooked duck. 15 min wait for a glass of wine. Slow and not worth the money, won’t be going again.

This place ticked all the boxes from the moment we walked in. A friendly welcome, help carrying our bags to our room. And what a room: we went for the upgrade and it was delightful. The standard rooms, on inspection, seemed basic by comparison. Sadly, things went downhill after that. There seems to be a problem when it comes to getting food served in a timely manner, both in the evening and at breakfast. Breakfast was chaotic on our second morning. It’s a nice place and I’d recommend (but with some hesitation).

Three of us came for a Sunday Lunch after a 50km cycle ride so we were quite hungry. We came to the Swan by chance, knowing nothing about the pub and not having read any reviews. Our experience was very positive. Both the Sunday roasts were excellent, and the vegetarian Sunday roast was particularly good. The fish and chips were good too. In addition we found the staff very friendly, very attentive and very professional. We were lucky in that at 2.00pm the place was not busy at all so there were plenty of tables to choose where to sit and we didn't have to wait long for our food. Basd on our experience I'd definitely go again.

This place just can’t seem to get it right! Inexperienced management leads to inexperienced staff. What an utter let down and rather embarrassing.

Stayed here while doing the Sandstone Trail, and after 19 Miles we were ready for a rest. The room we had was comfortable with a very good bed located in the coach house near the car park. The pub serves good ale and excellent food. Breakfast was also very good.

The surrounding were good for the age of the pub and some lovely old features. This was spoilt because we had to wait far too long for our food at least 20 -30mins m and my chips were just warm not hot. We sat down at 1.25pm and did not finishing eating until 4ish.

I booked an overnight stay at this hotel as we were visiting friends in the area. First impressions were good. We were shown to our room (5) which on the surface looked nice. However, the noise from the main, busy road was unbearable, so we closed the windows. This was on the 14th June when it was sweltering outside. We didn’t get a wink of sleep as there were no fans/air conditioning in the room and it was like an oven. As I was getting ready I noticed marks on the wall. I took a closer look and it was splatters of tea/coffee up the wall. There was also brown stains dotted over the carpet. Then I noticed the thick dust on all the skirting and dado rails, of which I have photos. This was both in the room and bathroom. I sent an email to The Swan the next day and a woman called Sue said she would pass my complaint would be passed to the Manager Wes. It is now the 3rd July and I have heard nothing back, even though I have sent a further two emails. Very bad customer service from The Swan.

Called in here passing by. Nothing wrong with atmosphere, decor or service at all but the food was poor. We ordered what was described as a shin beef pie with tomato. At £18 each for a pie I expected something decent. They were about 4...

The striploin of beef was as tough and stringy as the proverbial old boot and the yorkshire pud was as dry as can be. Requests for a steak knife were fulfilled, and they were distributed, but the beef still defied efforts to saw through. We...

An extremely disappointing Sunday lunch. The pate starter lacked flavour and the main course of striploin of beef was stringy and fatty. The accompanying Yorkshire pud was dry and cold. We requested extra gravy but this never came. We had to ask for the correct...

Finding myself unexpectedly in Tarporley for the first time, I came across the Swan, and decided to try it for a light lunch. The venue looked spacious and inviting, and I was welcomed by a staff member at the bar, who gave me a copy...

We had booked for lunch and were greeted by a friendly waitress who showed us to our table. Our order was taken by Josh who was very helpful throughout our lunch. He had a lovely manner and was very efficient. Three of us ordered the...

Stopped on our way back to Chester from a day out. We didn’t have a booking but were lucky to be seated straight away. Food and service were amazing. The Beef roast was perfect, and the whole Cajun chicken was delicious. The kids loved their...

The Swan in Tarporley is an ideal location for our business undertaking a project locally in Nantwich. The staff are exceptional so sincere thanks to Katrina Josh Cary, hope I remember your names. Checking in with Josh was a funny event when allocated room 19....

After a family member picking the Swan for a pre Christmas family meal I was pleasantly impressed with the beautiful decor and character of the building on arrival . I wish I could say the same for the food. The menu itself did not particularly...

Very friendly helpful staff, comfortable clean room with every facility including large bath towels ! Nothing to dislike. Freshly cooked breakfast and excellent nesspresso. 400 years old building sensitively refurbished and decorated including real plants. The stairs might be a problem if you are not...

Visited as a party of 6. Table unsuitable for party size as had to use surrounding areas for glasses, cutlery holder etc. Ok if you are just popping in for a drink but not when there are 6 people eating and drinking. Food was served...

After a summer evening walk into Tarporley, we arrived in the town just after 9pm (literally about 2 mins past 9pm) hopeful of a quick bite to eat. We tried 4 restaurants/pubs along the high street but unfortunately all had finished serving food at 9pm...

My wife and I came back to celebrate the 39th anniversary of the weekend I asked her to marry me. We were not disappointed, The staff were incomparable. Attentive, welcoming, friendly and nothing was too much trouble. From booking to delivery. The food was good,...

Great hotel right in the middle of the beautiful High St. Staff are very proffesional, freindly and helpful. Couldn't want a better place. Will definately be staying there again

We just opted for main courses and chose the ribeye of pork, seabass and steak. There was not much evidence of the posh grill for the meat but both meals tasted good. The pork was a ribeye but not on the bone - the waiter...

My husband and I, recently stayed for one night, at the “Swan at Tarporley” Our room was very comfy and well equipped, exceptionally clean, lovely ensuite, and with a very comfortable bed. The pub itself was seperate from the accommodation, just a few steps to...

Have been to this restaurant a few times but because of Covid hadn’t been for at least two years. Having booked a tablelast week for four people for lunch five days before the event there was no record of it on the day. Fortunately there...

I’ve eaten here over the years a number of times, however this weekend found the prices to be high with the portion size tiny. We ordered two portions of the corned beef hash, at £15 each, and I would say it’s not worth more than...

The ambience was good , the service very pleasant and the food was excellent I would definitely recommend 👌

Had a lovely stay over at the Swan. Room lovely and quaint. Staff very friendly and efficient, made us feel very welcome. Lovely atmosphere, definitely be back for another stay over

Our family group of 6 enjoyed a scrumptious Sunday roast. The beef was perfectly cooked, the Yorkshire pudding enormous with ample gravy to match. The roast vegetable accompaniments were delicious & well suited to the meal. Our server, Joe, was very attentive & made excellent...

We were shown to our room by Tia. She explained the hotel layout and breakfast times, before leaving us to our beautiful room with four poster bed and sofa. We sat and had drinks in the bar. I tried some if the local beers and...

A great stop on our tour of the North. Dog friendly with great food. The Fish Pie was worth the visit alone. Lovely coach house room and plenty of choice for breakfast. Inc Eggs Benedict. We were taking our dog for her first trip away...

Expected better food from the Swan, Boyfriend ordered 1/2 fried chicken which turns out was only 3 pieces of chicken. Salt and pepper mushrooms were bland and served on plain brown toast. Salt and pepper chips were just frozen fries dusted with a bit of...

We arrived here after leaving Ginger & Pickles after being ignored. It was so pleasant to walk into The Swan and be greeted, shown to a table, given menus and a drink. Food was a bit slow arriving but was chased up and brought immediately...

I had the good fortune to stay the night at The Swan at Tarpoley earlier this week. It was a was a real treat, the hotel is very stylist and comfortable, dinner and breakfast menus was wonderful, well cooked and extremely tasty and the staff,...

We enjoyed our fish platter, no complaints about the food from any of us, but the service was appalling. There seemed to be plenty of staff and they were all very nice, but 30min wait for a drink, nearly an hour for our food. I...

Went to this restaurant with some friends. Been many times before without problems. We used to really enjoy it here. Went this time and asked for gluten free fries with meal. Said they dont do it although I'd had the same meal the week before....

My husband and I stayed at the Swan for one night following being in the area for our daughters prom in Chester . We really wish we had booked for two nights instead . On arrival we went through the front doors and noted how...

What a huge improvement on past years. Starting with the improvements in the decor which provides a lovely warm atmosphere. The outside area is much nicer, your not sitting in the car park anymore but scattered tables with sun umbrellas and outdoor plants. The improvement...

We booked to go here for my husband’s birthday family meal. Us two and our 2 children aged 2 and 7. I’d put on the booking it was his birthday. Our table was 3pm on a Sunday. Firstly there were no Sunday roasts left when...

We've been customers of The Swan for over 14 years and as soon as restrictions were lifted it was our first choice! It's a homely yet classical English country pub with oodles of history, great food, great beer, an excellent wine list and a warm and welcoming reception. It was our 3 year wedding anniversary and we ordered a few nibbles, a couple of starters and shared a main of their famous Buttermilk fried chicken!! Oh my days, get involved. It's how chicken should be eaten all the time. Delicious. We had large glasses or wine, pints of great beer and two complimentary glasses of fizz as it was our anniversary, a welcome and unexpected treat! Don't take my word for it. Go, book a table, meet the staff, enjoy food and tell me am wrong. Trust me, you'll be back! They are a hotel but we live too close to justify staying over but I've heard the rooms are just as good as the rest of the establishment.

Manager and staff are quality made our say really special can’t thank them enough and food was brilliant I’ll be coming back again thanks guys 👌🏻

Food hit and miss, service ok, management do t care. Through poor thought and placement of candles one of my guests burnt their jacket. The waitress was distraught, went to call the manager who came and blamed my guest for not being careful. Well we live locally and won’t go again until it changes hands to someone who cares about their guest. False economics I’m afraid

Wonderful evening, quick service, delicious food, Josh has been very attentive, great way to spend my parents silver wedding anniversary

So glad their open again. Enjoyed a lovely evening meal with my 8 year old daughter. Food and drink was fantastic as always. Staff are brilliant.

We went for a coffee or tea and snack yesterday and all I can say is the service was totally appalling Fully appreciate that we are getting to grips with the new norm.We were three ladies sat out side & told for times someone would come for our order.Eventually someone did.We asked for green tea (blank look), and scones (don’t think we can do them, even though they are on the afternoon tea menu).All eventually arrived but we did despair when we both had to ask for cutlery to eat the scones with and when it arrived it was a spoon and fork,The request for a knife was met with another blank stare.Thank the lord we didn’t ask for a meal.

Called in for my birthday, it was very quiet. We ordered drinks at the table which were wrong when delivered! Waited a while for the correct order then realized that whilst you order drinks at the table you have to order meals at the bar?? Had Fish and Chips as the menu wasn't great. The Fish was fantastic but huge. Enjoyed the meal.

The burgers are amazing I recommend it if you try it the head chef is also very friendly and so is the staff

Upon arrival, we weren’t sure if we had booked breakfast - instead of telling us we hadn’t booked breakfast, the staff proceeded to tell us when breakfast is and where to go.When we arrived for breakfast they told us we hadn’t booked breakfast- it would have been more helpful for them to have told us on arrival rather than after we had ordered.The breakfast wasn’t expensive but it showed in the quality. The hash browns were greasy, the scrambled eggs were hardly cooked and the sausage was very cheap quality. Another member of our party ordered the pancakes which were hard and couldn’t be cut with a knife.The rooms were nicely decorated but had a lack or mirrors on the desks to do hair/make-up.The toilet seat in one of our rooms wasn’t fixed to the toilet and the shower didn’t work properly - at first it wouldn’t turn on, once it did turn on the water that came out was scolding hot. If a young child was in the shower it could have caused some bad burns.When we told the staff this, all was said is ‘we will have to look at it’. We were offered no apology or compensation for the fact we couldn’t use half of the facilities in our bathroom.Overall, not a great first experience.

Breakfast food is decent but a good hotel shouldn't be handing out sachets of ketchup. It's almost impossible to open them without getting your hands dirty. Unless they want to pitch themselves alongside McDonald's, they really should think about providing bottles of ketchup. The single block of butter (again a sachet) wasn't up to much either as it wasn't enough to cover the bread.

This used to be the centre of the village. I used to recommend it to friends and colleagues for meals and overnight stays. It was the place to be and to be seen. But in recent times it has just fallen off a cliff. The food is poor, the service is non-existent and the place is simply grubby. I get that these are hard times for publicans but a smile wouldn’t break the bank and it might just assist in the foundation of a little atmosphere.As if the bedrooms and the public spaces were not a bad enough advert. It is now the talk of the village that the next to the bottom hygiene rated pub (The Swan rated 4) has pulled of a coupe by poaching (cookery joke!) the chef of the lowest rated pub in the village (The Piste rated 3). Well done, that’s gonna bring ‘em flocking. Looks like this is a race to the bottom and The Swan has come out the winner.PLEASE PLEASE BOOK YOUR GAME UP. Bring back the old staff, the old atmosphere, the old menu – and for god sake bring back the fish and chips. There in a sentence is the perfect recipe for a great pub. The Swan has stiff competition in a village with so many almost perfect adversaries. As a once loyal local anyone with eyes to see must reason that it’s not the place it was. And without an injection of personality, atmosphere, improved menu, better management and a mop, it’s on the brink of collapse. This Swan needs the Vet urgently!

I must say, last time I visited the swan was a few years ago and the food seems to have slipped in quality since then. Service was ok, although none of the staff looked as though they wanted to be there. Drinks well priced though which is what you want from a pub.

Really lovely pub. We stayed for some drinks before and after our meal. The wine and designer lagers were expensive. But they also had some reasonable drinks offers on.

Stayed at the swan while visiting relatives over Christmas and enjoyed our stay albeit with some caveats. Firstly the good points: excellent breakfast, good pub food and pleasant hosts, no complaints in these areas. Now the not so good: our room was up several flights of stairs which may not be an issue if you are training for a decathlon, but for mere mortals with a heavy suitcase it was quite a slog. The room itself was small with a bathroom cleverly designed to injure and maim via many sharp edges. Not the end of the world, but be aware when booking.All this having been said, would stay again but would request a different room.

Having seen the ratings and reviews for The Swan, we arrived full of hope and expectation. The gentleman who greeted us initially was very freindly and helpful. He also served us later, when we had supper in the restaurant, and we could see that he was working very hard, doing his best for everyone. However, other staff were clearly not of the same calibre. We had to wait a long time before the bar staff even asked us what we wanted. One of them walked past us on several occasions without even acknowledging us. Breakfast was the same story. We were told to help ourselves to juice, but there were no glasses, and it was some time before any were brought. The menu was confusing, too. You had to order everything, and then they came back and said that they had run out of some things the night before. It took ages for our breakfasts to arrive, and the people at the table next to us made various comments about having to wait for the hen to lay an egg. Our coffee did arrive, but nobody asked if we would like a re-fill. Our room was nicely furnished, warm and fairly quiet. On arrival, we found that there was virtually no toilet paper left, and no spare roll either. There was a used cake of hotel soap left in the shower, and when we went to make a warm drink, we found that the tea-pot was full of somebody else's cold tea.

4 of us went to eat last Sunday evening. At 7pm, they'd run out of all 3 of their Sunday roast options, and the remaining menu was limited, to say the least.I plumped for steak and kidney suet pudding. It was OK, but the pastry was way to thick, and the kidney was in huge chunks, and there was too much of it, to the detriment of the steak.Service was not good, especially considering how few others were dining. There appeared to be 1 bar person (obviously new, and out of her depth working alone), 1 waiter, and a 'manager', who obviously considered it beneath her to serve us some drinks, even though we'd been waiting some time.In all, a disappointing experience, sadly, because we all live (very) locally, and something big will need to happen before I bother again. It almost felt as if our visit, and request for food and drinks was putting them out.....

Have been coming here for over 20 years (I got married here) and whilst the refurbishment looks good I have to say it has lost some of it's old world charm. Having said that the food was delicious and my daughter, a seafood aficionado, loved the mussel starter and trout main. The service from Beckie, who took time to choose a wine for me with samples, was excellent.

I booked a twin deluxe room at £135 b/b for two nights. I phoned the day before to confirm we were coming and it was a twin. We got there and were shown to a ground floor double. We had to wait whilst the manager sorted the beds out. We didn't mind that it was a long journey. The room is not shown on the website as it's a converted outbuilding, low ceiling, dark grey walls, small TV. When we moved in we discovered the bathroom was half finished. The door didn't fit and wouldn't close never mind lock. The new door to the laundry hadn't been painted. The ceiling had patches of new paint on it ready for a final coat. The skirting was a gash diy job. Straight edges with the corners filled with putty or chewing gum! The shower was 20 years old and very stiff to turn on.My husband couldn't face moving as we were only there for two nights. I was baffled why they would put anyone in a room with such a shabby bathroom. It's a shame there isn't a Premier Inn in the area it would be much better value.The food was fine, but we won't be going back. It spoiled what should have been a lovely weekend.

My wife & I were visiting Tarporley for the first time and looking for somwhere to eat. We came across The Swan, an inposing building on the High Street, and weren't disappointed by either the food or the service - special mention to the manager,Tommy, and our waitress, Sue, who looked after us really well and took the time to answer our queries about a couple of the dishes.

Lovely food with great wine. Perfect G&T; in the perfect glass! Beautifully refurbished Staff were very welcoming and helpful

Why do hostelries feel that they can achieve success by spending huge amounts of money on property without any consideration to quality of management or service?