Delivery
Pickup
Outdoor
The best restaurants in Aveley and Uplands Thurrock East of England
13 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
76 Opinions in 1 websites
This little cafe is a little gem. Staff are warm and welcoming. The food is freshly cooked and delicious. The 2 young men were delightful. Well worth a visit.
6 Opinions in 1 websites
We went on 20th April to celebrate my dads 82nd birthday we was a group of 9 people. We had a 4pm sitting. We chose Sir Henrys as the previous month we went there to celebrate my mums 78th. Completely different level of service at the weekend. The restaurant was busy the food was not up to scratch. I ordered goats cheese starter the presentation was poor it was like someone had thrown a few salad leaves on a plate with onion and tomatoes and a blob of goats cheese. For mains my dad and uncle ordered mixed grill which came up not only really fatty meat but it was swimming in grease they couldn't eat it. Me and my aunt had the salmon linguae - the salmon was rock hard. The serving staff kept asking if every thing was ok and we told them it wasn't but they didn't seem to care. When we paid the bill they ask again if everything was ok and we told them the above again - Again they didn't seem to care. They never took of the £20 deposit I paid to secure the table so I had to call the following morning. The manager called me back - I told her all the above and same as her staff didn't seem to care - just kept saying I am sorry it didn't meet your expectations on this occasion. I told her my dad and uncle couldn't eat their meals to which she replied well the servers said all the plates were cleared. This is NOT true but the tone in her voice it was clear she wasn't going to do anything about it - The least she should have done was credit them - Poor customer service - Hopefully the owners see this review and learn the manager there lacks customer service skills. She ended the call in a sarcastic tone saying hope this hasn't put you off coming again you enjoy the rest of your day!
2 Opinions in 1 websites
Unbelievable food the people are serving and way of communication honestly and hospitality for customer all over service are amazing next time I am visit their…
1066 Opinions in 1 websites
I recently dined at Sir Henry’s with a party of eight, and the experience was far from enjoyable. Five of us ordered steak, and unfortunately, three of those meals had to be sent back due to improper cooking. What came back was even worse: the steaks were completely overcooked and essentially cremated. To make matters worse, when we raised our concerns with the manager, he attempted to explain that it’s “normal” for a fillet steak to be butterflied. This felt like a poor attempt to cover up the state of my friend's meal rather than addressing the issue directly. While the waiting staff were brilliant and very understanding throughout our visit, it’s clear that the real problem lies with the kitchen. It’s disappointing when the service is good, but the food doesn’t match that standard. I can’t recommend Sir Henry’s based on this experience, and it’s unlikely I’ll return.
1221 Opinions in 1 websites
The reception and the manager are providing misleading information to guests. They informed me that I could pay on the last day of my stay before checking out, but when I attempted to use the pay machine, it only allowed me to pay for one night. This means my two previous nights are marked as unpaid, and I could incur a fine for not settling the payment. The manager was unhelpful and rude, stating it wasn't her issue because the parking isn't managed by Premier Inn. While that may be true, it's unacceptable to give guests incorrect information about payment timelines.
7 Opinions in 1 websites
Slow and very unhygienic. Very slow, they don’t care about customers, no customer service at all. Worst thing that they touch a food with out glows and then give a change(and this is COVID now) and then make another sandwich for a next customer with out washing a hands. Avoid this place. They don’t care about food safety.