The best restaurants in Roebuck Stevenage East of England

On arrival at my booking time, I waited for several minutes at Check-In. Then a lady staff member rushed by saying: "back in a sec". She never came back! After 5 more minutes, I walked into the table area to find a member of staff; he seated me. Jody was my server, she was most helpful (but couldn't explain the strange behaviour of her colleague). Good ending but a very unsatisfactory start.

I have visited this Pizza Hut several times in the last month for their “Bluffets”. They currently offer unlimited pizzas served to your table when ordering through the app, alongside a pasta dish and the sals of your choice. The pizzas are small but cooked fresh and hot!! On one occasion they ran out of the deep pan option after ordering which was annoying as I have never been a fan of thin base and therefore our lunch was not as enjoyable. However, staff here are lovely and hospitable. They work extremely hard attending to everyone’s requests with the new buffet system. Last week we were served by a waitress with red hair (who previously worked at the leisure park Hut) and she was just brilliant and an absolute asset to this branch, which made our dining experience even better. I hadn’t returned to this specific restaurant in years as the other hut would always be my go to as I felt the standards were much higher but this one has definitely improved over time.

Waited ages and the queue (which was out the door and almost into the car park) barely moved. Multiple customers were complaining. They only had one till to serve everyone. After waiting for about 15 minutes and only getting from the door to the counter (about 2 metres) I left (a customer said 'I don't blame you' as I walked past), went to M&S and got a nice drink and a pastry within minutes.

Went for my granddaughter's birthday, served quickly and without any problems, food delicious, staff friendly, restaurant very clean, definitely going again.

I normally visit the drive-thru with mixed results but I do like the food when it's right and some of the king saver items are great. Staff often seem uninterested, miserable or just plain rude. And I've had whoppers with mayo or ketchup and missing most of the salad, and just lukewarm or cold burgers. This time, I wanted to use the delivery as there was an offer for two for £12.99, ordered at 5.39PM on a Thursday. Two and a half hours later, the order still wasn't on the way when I finally managed to speak with someone to cancel. I spoke with the 'restaurant' around just under 2 hours into waiting and they let me know they had no order details of mine and there was nothing they could do (despite my order changing to preparing here and there via the app). I then spoke with Uber Eats who said it wasn't on them and told me to contact Burger King instead. I eventually found another Uber Eats line to call or whatever is on the email and they said it'd only be another 5-10 minutes, despite this being the 4th or maybe 5th driving going to 'collect' my order. Barely an apology and no offer of a voucher or anything. Awful experience - it's on me for going back despite the staff and inconsistent food, but a joke, nonetheless. I'll stick to Mcdonald's and other establishments instead.

The usual KFC, no better or worse than the many I’ve tried. Tables with litter left on it, but someone does come round to tidy up after a while

Family of 4, we purchased Family bucket, only one tray given and no tomato sauce. Approached manager who's attitude needs improvement as he only gave 3 tomato sauce and reluctantly gave 3 extra trays. Customer service needs improvement for future customers as we SHALL DEFINITELY BOYCOTT THIS BRANCH and visit KFC located at Leisure Centre Stevenage in future.