The best restaurants in Shefford Central Bedfordshire East of England

I had a booking at that hotel from December 1st to December 6th, but my stay turned into a nightmare the moment I stepped inside. From the outside, the hotel looked like a charming little place, but as soon as I opened the entry door, a horrible, musty smell hit me. It only got worse when I went upstairs,the stench was unbearable, and the carpets were filthy and stained, as though they hadn’t been cleaned in years. When I finally reached my room, the same awful smell lingered. The room was so dark and unwelcoming that I had to open the windows just to breathe. It was freezing outside, but closing the window was impossible because the odor would immediately fill the room again. I was exhausted and tried to rest, but I couldn’t sleep due to the cold or the suffocating atmosphere. The bathroom was no better. There was visible mold, and the toilet brush was disgustingly dirty,it was clear that basic hygiene standards were not being met. I felt deeply uncomfortable staying in a place like this. Out of desperation, I contacted Booking.com, hoping they could help, but their response was far from helpful. I then decided to read the reviews for the hotel (something I now deeply regret not doing beforehand) and was shocked to find countless other guests describing the exact same issues I was experiencing. I spoke with the receptionist about the problems, and to their credit, they acknowledged everything I mentioned and apologized. They offered me a different room, but I refused because the smell throughout the entire building was unbearable. I then inquired about a refund, and the receptionist assured me that Booking.com would process it since it was a third-party booking. Since then, I’ve been stuck in a back-and-forth between Booking.com and the hotel, with neither taking responsibility. The hotel has refused to offer even a partial refund, not even 50%, which I think is the least they could have done given the appalling conditions. To be offered absolutely nothing after such a miserable experience feels deeply unfair and disrespectful. I feel completely let down and ignored. This is not how customers should be treated. I trusted this hotel and Booking.com to provide me with a safe and comfortable place to stay, but instead, I was subjected to unbearable conditions and no resolution. I sincerely hope you take this complaint seriously and reconsider how you handle situations like this. No guest should ever have to go through what I experienced.

I had a booking at your hotel from December 1st to December 6th, but my stay turned into a nightmare the moment I stepped inside. From the outside, the hotel looked like a charming little place, but as soon as I opened the entry door, a horrible, musty smell hit me. It only got worse when I went upstairs—the stench was unbearable, and the carpets were filthy and stained, as though they hadn’t been cleaned in years. When I finally reached my room, the same awful smell lingered. The room was so dark and unwelcoming that I had to open the windows just to breathe. It was freezing outside, but closing the window was impossible because the odor would immediately fill the room again. I was exhausted and tried to rest, but I couldn’t sleep due to the cold or the suffocating atmosphere. The bathroom was no better. There was visible mold, and the toilet brush was disgustingly dirty—it was clear that basic hygiene standards were not being met. I felt deeply uncomfortable staying in a place like this. Out of desperation, I contacted Booking.com, hoping they could help, but their response was far from helpful. I then decided to read the reviews for the hotel (something I now deeply regret not doing beforehand) and was shocked to find countless other guests describing the exact same issues I was experiencing. I spoke with the receptionist about the problems, and to their credit, they acknowledged everything I mentioned and apologized. They offered me a different room, but I refused because the smell throughout the entire building was unbearable. I then inquired about a refund, and the receptionist assured me that Booking.com would process it since it was a third-party booking. Since then, I’ve been stuck in a back-and-forth between Booking.com and the hotel, with neither taking responsibility. The hotel has refused to offer even a partial refund, not even 50%, which I think is the least they could have done given the appalling conditions. To be offered absolutely nothing after such a miserable experience feels deeply unfair and disrespectful. I feel completely let down and ignored. This is not how customers should be treated. I trusted this hotel and Booking.com to provide me with a safe and comfortable place to stay, but instead, I was subjected to unbearable conditions and no resolution. I sincerely hope you take this complaint seriously and reconsider how you handle situations like this. No guest should ever have to go through what I experienced.

This fish and chip shop is the best around chips are the best I’ve tasted since I was a kid whatever you order it is cooked to perfection staff really nice I order it online and get 15% off and go and collect absolutely love this plaice

Excellent food, good quality and price

Oh dear! Not a great experience at this new diner. They had no idea about customer service, nobody tells you that you are supposed to order at the bar, the food arrived in stages and was very mediocre and luke warm (not the ‘amazing’ burgers we were expecting), we had to ask for cutlery and condiments. Lots of improvements need to be made to this business if it’s going to survive - send in Gordon Ramsey?! It could be a great diner but sadly it’s not at the moment. Really disappointing experience so I won’t be going back.

Just ordered a delivery only five seconds down the road and unfortunately the order wasn’t even correct. But the worst thing is, upon opening the box the pizza was folded in on its self… and to add to the already very disappointing situation… I had added extra toppings to the toppings ordered and none of them were extra, not even standard. So not only having to pay more for extra toppings I never received, I ended up paying more for a pizza that was totally ruined by the time it was as delivered. Very poor service and will never order again from dominos shefford.! Awful. Paying that kind of money for such an amateur service is ludicrous.