Based on 53 opinions finded in 2 websites
Based on 53 opinions finded in 2 websites
Nº 597 in 699 in Central Bedfordshire
Opinions
hallomi wasnt crispy and was soggy n not crunchy, i ordered a drink with my food and it never came
Charlie . 2024-09-27
MORE AT Just Eat
Food was late and cold. Chips weren’t cooked properly. Chicken tenders were not as described and no sauce or dip. Mozzarella dippers arrived with no dip either
Sam . 2024-09-27
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The food arrived cold, plastic cheese, cheap nasty supermaket coleslaw, nasty cheap burger buns, over salted chips. Both our dinners went in the bin and I ended up making omelette, We tried them when they first opened, it was poor then. Decided to try again today in the hope of improvement. Just wasted over £30
dorinda walsh . 2024-09-21
MORE AT Google
the food was cold, the coleslaw was awful, supermarket cheap, the chips were awful, they had salt on them, the burgers were half cooked, never again. now making an omelette
Geoffrey . 2024-09-21
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Food was amazing and good quality. The boxes came wrapped in foil to be kept warm. The burger wasnt hot but wasnt cold and tasted so good. Would definitely order from here again. Delivery was early and the driver was absolutely lovely!
Sophie . 2024-09-07
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Cold tastless dry burger dry old stale burger roll lettuce was brown chips was cold tried the food 3 times same everytime and the owner is very rude calls you a lier and swears at you 100% dont recommend atall avoid
motohunter . 2024-09-07
MORE AT Google
tiny burgers, no southern fried seasoning, soggy buns, milkshakes need to be eaten with a spoon, and cheesy chips were undercooked&soggy, strangely come with a tablespoon of cheese sauce, not actual cheese?
Laura . 2024-09-06
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Food was beyond reasonably late, and the boxes were put in a bag sideways, so all my food fell to one side of the box while all sauces were stuck to box lid. Was barely hot and very disappointed in all
Dilek . 2024-08-23
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Seattle seahawk was a good idea
Ryan . 2024-08-23
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Superb as always and an extra thank you as you’ve had to put up with the Arlesey road closure to get to me.
Natasha . 2024-08-21
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Food was nice but took an hour and a half to receive it after I ordered
Martyn . 2024-08-09
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Never would I ever order from this restaurant can’t even get hold of them to see where your food is took 2 hours to deliver I wouldn’t give no stars
Shelly . 2024-07-24
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Brilliant service, well wrapped, so filling & the sundae was amazing.. will order again and highly recommended
Debbie . 2024-07-19
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We were also missing 3 kids hot dog meals
Alexandra . 2024-07-17
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NEVER TURNED UP Very bad no help phone number doesn’t work food never turned up it’s just terrible all round
kyle . 2024-07-15
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Shocking still waiting for deliver 1 hour late number don't work
Aaron Bradley . 2024-07-10
MORE AT Google
Food was late but was made aware of this as received message saying it was running late so didn't mind too much. Food was really nice only criticism is that the breakfast only had 4 bits of mushrooms & would have liked more but in all it was good 👍
Kylie . 2024-07-05
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The food was good, but nothing to write home about. However, the delivery was 30 minutes late from the expect delivery time, and the food was not very hot. We are also unable to call to make a complaint as the number is no longer active. Hard to recommend to be honest with you.
Ellisha . 2024-06-29
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food amazing, was a concern that Google has it as closed permanently and the number was dead. apart from that and late the food was good
gareth . 2024-06-28
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Tasty food, but it was cold by the time it was here about 5-10 mins late.
Galadriel . 2024-06-13
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Hour and a half to deliver and a meal missing. No option to edit meals ie add or remove items and they don’t read their notes. Freezing cold food when it did eventually get here. Burgers also burnt and black.
Kim . 2024-06-05
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fries weren't loaded as described on menu it was fries with a side of meat which was rather disappointing considering the price pancakes were just cooked and rather dry and cakey not fluffy its a shame as the food used to be really nice seems its gone downhil and not much love put into the cooking anymore.
Amy . 2024-06-01
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first class food & service , banging milkshakes !
andre . 2024-05-28
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brilliant food. Absolutely lovely delivery lady. Will definitely come again.
Genevieve . 2024-05-22
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We ordered a takeaway from Jake's American Diner on Saturday evening through Just Eat. We ordered 2 x Chicken Fajitas and 1 x Chicken Wings. The chicken wings were cold upon delivery, as were the fajitas. The fajitas are advertised as coming with fries and coleslaw, we had no coleslaw or fries with either of our fajita orders. The portion sizes were ridiculously small with little to no peppers or onions included, there was barely enough chicken to fill one tiny wrap. The chicken was dry and chewy and after one bite of the chicken, the food went in the bin. We attempted to call the restaurant and were advised we'd get a call back (we didn't), we phoned the Just Eat delivery driver and were met with her apologies (wasn't her fault) and she said she'd ask the restaurant to call (they didn't). We put in a refund request to Just Eat which has since been rejected. Not only did we waste money ordering from this place, we then had to make alternative dinner plans. How so called ''restaurants'' are able to serve up such dross and get away with charging for it/not offering any sort of refund is beyond me. Not only were the portion sizes and quality of the food way below standard, we were charged for fries and coleslaw that weren't delivered/included.
Ben Butler . 2024-05-21
MORE AT Google
Friendly delivery driver. Mozzarella sticks were cooked to perfection. Chicken well seasoned as were the chips. Beef burger and pulled pork excellent.
Raymond . 2024-05-15
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Overall the food was OK, the shake is where the order excelled, which was very good. Unfortunately I have to agree with many other reviews, the food was very dry and burger was very charred and a bit burnt. Delivery was also late.
Kerrie . 2024-05-14
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Lovely tasty food n cooked to my liking
Jayne Scarborough . 2024-05-13
MORE AT Google
first time using this restaurant and not all food order was delivered
Kate . 2024-05-08
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I ordered vegas tenders and it wasn’t costed with sesame seeds and it don’t come with spring onions also I ordered a chocolate fudge cake with ice cream and that never came with my order
Kennedy . 2024-05-07
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the food was fantastic - real quality to both the ingredients and the way it was prepared for delivery - really good.
Eric . 2024-05-01
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The food wasn’t the best and didn’t get what we wanted disappointed :(
Ellie . 2024-04-22
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Everytime I go on just eat to order my local breakfast from my local so called best American diner breakfast place…. ITS ALWAYS SHUT. Never taking orders. What’s the point of having a restaurant/takeaway if you’re only interested in selling pints and alcohol and letting kids with knife’s in your pub garden smoking weed? This place needs to be shut down asap. I mean it’s never open for takeaways anyways so might as well take it off just eat and shut it down. Very unsafe place would never take my kids there.
Alex Mayson . 2024-04-14
MORE AT Google
I usually enjoy this place however it took 2 hours to be delivered so ended up having to order elsewhere. Shocking.
Charlotte . 2024-04-12
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Won’t be ordering from here again my brother made an order over 2 hours ago the food still hasn’t arrived tried calling the restaurant and the phone number is temporarily unavailable what a joke
Phillip Meade . 2024-04-10
MORE AT Google
Didn’t receive any of the slaw with the meals I asked for 1 smash burger to be just cheese and bacon but both came with sauce and salad which was disappointing but to be honest the food was very good quality and tasted great really is just a shame that my instructions were followed
Adam . 2024-04-10
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Tasty food. coleslaw missing. O did think the chicken tenderd came with a dipping sauce this was missing . 4.5/5
Galadriel . 2024-04-09
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This is not an American diner. This is half a pub arbitrarily decorated with random bits of American paraphernalia. The other half is just a regular pub. It has the authenticity of the Glaswegian Willy Wonka experience and the food was bang average.
Benjamin Watkins . 2024-04-06
MORE AT Google
Waffles and bacon were banging !!!
Kate . 2024-03-30
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Ordered for delivery. Delivery time not bad but that's about as positive as I can be. Turned up cold, chips overdone and dry as a bone. Chicken burger burnt and dried out. Not the cheapest for seriously below par food.
Kris R . 2024-03-28
MORE AT Google
Most of the time the food is great however small matter being the kids food is always heavily coated in salt and sometimes the normal food portions are too that they can sometimes be a little too salty. Other than that great service and food.
Shannon . 2024-03-22
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Our first order. Nicely packaged and presented. Could do with less salt on fries
Jeremy . 2024-03-16
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The chilli nachos were lovely, still crispy, not soggy! The burger and fries were yummy, definitely have that again and the halloumi was great!!! Called us to let us know that few items unavailable and delivery will be a bit later which I really appreciated. Only negative was that the chicken sub was really try and southern fried chicken a bit over done. Have ordered from here before and will again.
sarah . 2024-03-15
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Great food, everything I try something different it's always great. wish you was open on more days.
Gary . 2024-03-13
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Walked in wondering what to order and the lady forced us to get out as we didn’t know what to order, being very rude towards us and the customers.the service is very poor and would not recommend at all as members of staff are very rude and arrogant. Sorry but going back to loft I’m affraid.
B W . 2024-03-08
MORE AT Google
Thanks! Loved the munch! Will definitely order again !!
Perry . 2024-02-28
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You have to try the milkshake!! Butger was on 👉
Jake . 2024-02-24
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food was over priced and sub standard business is literally around the corner and took over an hour .....extremely disappointing!
michelle . 2024-02-18
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Where is my food???? No delivery and I cannot contact the diner by phone. Rubbish service
Eleni . 2024-02-17
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Bad place to be cheap rubbish food
CJ . 2024-02-17
MORE AT Google
The chicken in the burrito was burnt and the sausage in the hot dog was cold. The delivery time was very poor.
Hayley . 2024-02-16
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Delivered in timely manner, and good temperature. Even the fries were still crispy (a miracle for takeaway). Burger was decent, bacon cripsy, cheese gooey. Bun could do with more toasting to actually support it's contents. Burrito was forgettable. Nothing wrong, just bland.
Geoff . 2024-02-13
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The food was excellent, and the delivery Lady was fantastic. I would recommend Jake’s Dinner food and delivery to anyone who wants a good meal and a great service.
Mark . 2024-02-12
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accepted my order but never delivered it
Robert . 2024-02-03
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food was freezing didn't eat it waste of 14 pounds will not be buying from there again
Daniel . 2024-02-03
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excellent food as per usual would highly recommend
karl . 2024-02-03
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was delayed but still later than delay time
lily . 2024-01-26
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Burgers were big and nice, buns were slightly burned on 1 side. Fries were too hard/crispy to actually eat, they were like they had been fried then left under heat for a long time. From ordering to delivery was 1:45 hours
Martin . 2024-01-20
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Veggie sausage were over cooked so can not eat them But most off the time it's nice food
Emmajayne . 2024-01-13
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Amazing second time I have ordered from here food is amazing and staff are lovely
Emma . 2024-01-06
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Very disappointed as they got my order wrong on just eat and tried to call to ask for the right items and they didnt answer any of mine or my girlfriends calls
Harry O'Neill . 2023-12-30
MORE AT Google
Very tasty, absolutely lovely food.
Emma . 2023-12-30
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Every time you go to order on just eat they go offline!! Give up trying. Bloody infuriating
Kim B . 2023-12-30
MORE AT Google
Food turned up late, Luke warm, chicken dry & chips rock hard. Very poor ! ☹️
Ron Braybrooks . 2023-12-30
MORE AT Google
THIS IS NOT AN AMERICAN DINER!!! I SAW THE STAFF MEMBERS BUY THEIR FOOD SUPPLIES FROM MORRISONS IN BULK!!!
The Gaming Nerd Freak . 2023-12-23
MORE AT Google
Long delivery time window but did come earlier than stated. Food was gorgeous!
Jamie . 2023-12-22
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Order didn’t arrive 2 hours after ordering. First they delayed my order which I thought was very strange considering I only ordered a kids burger meal and garlic bread. Ordered at 7.45pm they delayed delivery time to 9.45pm for such a small order then it didn’t arrive it’s now 10pm. I won’t be ordering from them again! I advise if you order definitely don’t go for a steak or ribs I can only imagine how long the delivery delay will be then. HORRIBLE SERVICE HORRIBLE!! :(
Sara . 2023-12-20
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2 hours between ordering and arrival.... Burger was decent but could taste the charring on the burger, BUN and bacon with every mouthful. Chips were so over cooked they were dehydrated and made my mouth bleed! Overall not worth the time or the money. Would possibly order again for myself (bacon mac and cheese caught my eye), but would not recommend
L Simon . 2023-12-20
MORE AT Google
On time but chips were cold, dry and hard. Chicken strip portion was also very dry and tiny for the price. Burgers were okay, but I wouldn’t order again.
Joshua . 2023-12-18
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placed an order, and it arrived missing an item, tried phoning the restaurant a few times. I got no answer so have requested a refund for the missing item.
Martin . 2023-12-09
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The fries were cold and overcooked, they went in the bin, they were poor quality, The burgers were OK,
Dorinda . 2023-12-09
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Just had our food order delivered, well half of it the other is missing, have tried ringing for well over 20 mins now with no answer so haven't been able to complain or find out about the missing food. Decided to shake the meal we had only to find out the fries were not just over cooked but so overcooked they were hard, not very nice at all. Sorry but so disappointed all I can say to any perspective customers is please don't order from here, find somewhere else to get your food from.
mark bray . 2023-12-09
MORE AT Google
Delicious food, generous portions and a great range of options. It's our go-to when we fancy burgers
Sarah . 2023-11-30
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Always a pleasure always good food
Jason . 2023-11-26
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Wasn't as good as I'd thought it was going to be. Sorry
Tim . 2023-11-23
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Delivery was superb with less waiting time than expected, but the food itself wasn't too pleasing; everything was a bit dry and the bun for the sub was too small for the fillings
Zak . 2023-11-19
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Excellent quality food, delivered quick and warm😊
Keith . 2023-11-18
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Excellent service and food as always
karl . 2023-11-18
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Incredible! Delicious, hot, huge portions. So tasty!
Sally . 2023-11-17
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Overall good, only down side was chips were a little hard.
Karen . 2023-11-17
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Delicious food first time trying jakes but would highly recommend and will order again
gini . 2023-11-16
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My partner and myself have ordered a Houston burger which should come with onion rings on top with a pulled pork sub. I have received a pulled pork burger, not what I ordered, also there was no coleslaw which should be with the burger. Which is a shame as I order from Jack's diner on weekly basis and we like the restaurant.
Eryk Jakubowski . 2023-11-11
MORE AT Google
Love it! So good will be ordering again
Grace . 2023-11-09
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Delicious food, not hot but not freezing cold. It is quite pricy so will have to be an occasional treat :)
Collette . 2023-11-07
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Just ordered a carvery from there… wouldn’t even give it to my dog.. honestly whoever Cooked that needs to seriously take some pride in what they serve? Rock hard beef and gammon? Plastic mash potato? No cauliflower cheese? Soggy plastic roast potatoes? Seriously?
Max Kiely . 2023-11-05
MORE AT Google
The food was lovely and hot and the burger was next level. Definitely a fan! Will be ordering again soon untill I tried all the burgers.
Gary . 2023-11-05
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Chicken wings were cold when arrived. Ultimate Mac and cheese was inedible. Way too watery, it doesn’t work mixing it in all together. The bacon and pulled pork should be put on the top. Could tell it wasn’t put under the grill. It was just shocking. I’m sorry, I never leave bad review but I threw it in the bin and made dinner myself
Hannah . 2023-11-05
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Mac and cheese was disgusting, tasted like tinned with cheese mixed in. Never ordering again yuk.
manda . 2023-11-03
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The food was amazing! The Mac n cheese was gooey and delicious! Great portion sizes too. 5* all round
Daniel . 2023-10-28
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All breakfast related things are yummy
Sapphire Baxter . 2023-10-27
MORE AT Google
Was very disappointed food got delayed for another 40 minutes tried to call the restaurant to see what was happening no answer at all just kept ringing. Once the food eventually arrived the food was cold and the chips werent that great either. I wouldnt want to order from there again.
Kathleen . 2023-10-27
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Burned mozzarella sticks, undercooked chips and a mediocre burger with overcooked onion rings and no sauce. First and last time customer. Extremely poor value and quality.
Austin . 2023-10-21
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Really lovely food, will order again!
Rebecca . 2023-10-21
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Hot and tasty, good portion size.yummy
Dawn . 2023-10-20
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We have eaten here a couple of times, we went today for lunch which was my first outing after surgery on Monday and the lunch was delicious! Best chicken burger I've ever had. Excellent value for money too and staff super friendly.
Zoe Heron . 2023-10-19
MORE AT Google
Great loaded garlic bread, chips. Nachos were disappointing ended up throwing a whole bunch of chips away as there wasn’t enough toppings and the toppings there were runny. Excellent ribs. Burger was over done, I like mine medium, but perhaps this is done because the meat wasn’t good quality.
Nicole . 2023-10-18
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I had a burger and fries, cannot fault it. It arrived hot and the burger was juicy, not dry, the fries weren't soggy. Thumbs up...
Teeyah . 2023-10-15
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Always a good meal and reasonably priced drinks
Jason Smith . 2023-10-14
MORE AT Google
I got a message at 6:50, you driver is on his way, the food arrived after 8 pm. Very small portion of ribs so over priced and cold, the ice cream was supposed to have 5 components and only had 2.
Tina . 2023-10-13
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I only went in for a couple of drinks so can't comment on the food, but the atmosphere was really good and the bar staff were great. Definitely recommend
Samantha Hornblower . 2023-10-11
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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274 Opinions
Come here for lunch since it opened, 2 issues to review Only one cashier in the middle, trays with food are too heavy to be in a long queue have a side till open. Clearing up after customer's is too long, I have come in and table up on table has not been cleared. Please maintain a good standard.
213 Opinions
Exceptional stay. Amazing food, service and rooms. Recently stayed for our first wedding anniversary and will be coming back each year that passes.