The best restaurants in Thetford-Saxon Breckland East of England

Shocking, how can food be burnt but cold. It's disgusting too. Could not each kebab. Thrown in Bin. My children tried to eat the wraps but couldn't, now one of them is feeling really ill. Will be sending complait to health officials shortly. They offered me a partial refund. What a Joke. Stay well clear!!!!!!!

Ordered a chicken, bacon, cheese burger with extra chicken fillet & parmesan, truffle fries. What i got was 4 chicken strips & bacon so close to being burnt you could just taste the charcoal. The fries had never seen parmesan, nevermind truffle. Soggy with melted cheddar on the top layer. Absolutely avoid this place with a passion!

Excellent food. There was one member of staff who went above and beyond. Extremely helpful and always doing something useful. Pretty sure he is the main reason there are clean tables available and the bins are emptied. The rest of the team could learn from him.

waited ages to be seated, had to then go order at bar as no-one came to table, food took forever to arrive and then didn't see a staff member after that point. Starters were good, main meals were appalling, not only over or undercooked, completely unseasoned and really quite tasteless. I have never left a steak uneaten until now. The only good thing about all the mains was that they were warm. If that had been my first visit I would not return. Food has always been ok here, and staff have always been friendly and attentive in past so not sure what's happened to change that. Barman was good though

Thought it would be nice to order my partner a big McDonald’s breakfast for his birthday as he’s been having a really rough time lately and we’re both super unwell. Half the order was missing, the rest was wrong, can’t get a refund for delivery as McDonald’s are partnered with Uber Eats. Ruined the morning really and I’ve now deleted both my Mcdonalds and Uber Eats accounts. Can’t be bothered with the lack of resolve on orders that are wrong. McDonald’s stated that they couldn’t do anything unless we wanted to go via head office. Absolute joke and not worth the money you chance losing on delivery fees etc. This also means that if you get your food for a group and anything is missing, you won’t get a replacement for any of the missing items unless you want to re order and pay for another delivery, meaning half the group might go hungry unless you want to waste more money on delivery and receive another order that might also be wrong. This has also happened to us on a few occasions in the past but this time was ridiculous, the order was no where near correct. It’s like we got someone else’s order with our receipt on it. Oh, and we have to wait up to 15 days for a refund from Uber Eats.

Visited the cafe with a friend about 2.30. Only two other customers there. No problems about over crowding or distancing obviously but customer service had much to be desired. Unfriendly communication(young man) Given a tea with no milk or explanation as to where cutlery, sugar mill etc was. Tea bag had burst in cup and given a dirty tray. Even had to clean table we sat up as there was sugar and crumbs everywhere. No apologies and given a fresh cup of tea on another dirty tray. Won't be going back or recommending it. Certainly not given me confidence and was the first time visiting a cafe this year. Expected much better service