Based on 997 opinions finded in 3 websites
Based on 997 opinions finded in 3 websites
Opinions
Shocking, how can food be burnt but cold. It's disgusting too. Could not each kebab. Thrown in Bin. My children tried to eat the wraps but couldn't, now one of them is feeling really ill. Will be sending complait to health officials shortly. They offered me a partial refund. What a Joke. Stay well clear!!!!!!!
Tanias Mania . 2024-10-09
MORE AT Google
The best fish and chips I have had in a long time.
Caroline . 2024-08-26
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Absolutely disgusting place and food, avoid at any cost!
GreySmoke . 2024-08-13
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Absolutely shocking. When you order a takeaway you expect it to be right. Chips were burnt and cold and disgusting. The kebab tasted funny and my wife is now on the loo. Never again
chris . 2024-07-12
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The fish was nice but the batter was almost burnt dark golden colour and tasted really greasy that was also the same for the battered sausage aswell
Ryan . 2024-07-08
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Never phoned when outside and the food came cold
Kaitlin . 2024-07-06
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I love the place i would always go there if i wanted a take away or if i was just hungry. i love the chicken burgers that come from there, the buns aren't soggy when they arrive. The pine close pizza is really good too!
Hutchi_32 . 2024-06-29
MORE AT Google
Got the order wrong 2 times asked for lamb and got chicken sent it back and then they sent chicken again very poor will not be going back
Emma . 2024-06-05
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Cod has gone up by 2 pounds. Used to be a nice treat but it’s to expensive now
Caroline . 2024-05-14
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The lamb was just sinew, wasn’t edible. Normally we get a great kebab from here so a little disappointed this evening
Vicki . 2024-04-05
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asked for chicken shish, but got all little bits, not good.
Gerry . 2024-03-30
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Missing salad and sauce on both portions
Catherine . 2024-03-22
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awful meat the garlic bread was stone cold
Tom . 2024-03-09
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cod was over cooked and small sized and kebab was small portion meat inside didn't like this service in this order not value for the money paid
nuno . 2024-02-28
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Great food as always, great value for money. The set meals are great for when your hosting friends round
Aaron . 2024-02-25
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Best fish for miles these day. Big portions good value for money
Caroline . 2024-02-20
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Always have hot, tasty food from here, good allrounder if the kids want something different.
LOUISE . 2024-02-09
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The order was wrong and tries calling but no answer, the chips was cold and the chicken kebab was swimming with grease, very disappointed
Jonathan . 2024-02-02
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very good service, quicker than expected which was a bonus. Always polite
Iolanda . 2024-01-21
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What amazing food! Our kebabs were delicious, the chips were lovely, and a free bottle of Pepsi too ✨👌🏼 delivery guy was lovely ☺️ will definitely order again xx
Laura . 2024-01-20
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Sorry the chips were cold and the garlic bread was over cooked.
Teresia . 2024-01-08
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Ordered a Bolognese pizza for it to turn up and be covered in donner meat, mushrooms and onions. Should really state on the menu what you mean by bolognese. Not a very nice pizza at all. Bland pizza and soggy chips. Delivery man was lovely.
Ella Gill . 2023-12-21
MORE AT Google
The fish and chips were excellent
Jo . 2023-12-15
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Awful, chips undercooked felt like rubber made my stomach bad the next day. The lady serving was miserable and rude. Wouldn’t go back.
Grace . 2023-12-08
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Asked for the salad and chilli sauce to be kept seperate, but it was all mixed in, this makes salad warm and sauce over powers it. On this occasion I had to bin it. £16 wasted. Not happy. All they had to do was read order properly.
Gerry . 2023-12-01
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To be 100% honest the worst meal we have had from the place. Even the meal size was smaller the food itself wasn't nice chicken kebab two pieces of chicken still had blood left angry and hungry
Hayley . 2023-11-17
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Never any problems. Tasty fresh food
Caroline . 2023-11-11
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Pine Close has come a long way from the gross place it was in the past. Fish is sooo much better quality and kebabs are much better than they were.
Russell . 2023-10-31
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Delivery was on time. However my food was not really good. Salad taste bitter.
Ewelina . 2023-10-28
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Delivered on time. Hot and tasty
Teresia . 2023-10-04
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Best pizza in a while. Has been hit and miss but this was perfect!
Chris . 2023-09-22
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These guys are great, fantastic value for money, really good food and always arrives quickly
Dom . 2023-09-22
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Very bad order food at approx 20:30 with a delivery window between 21:10 and 21:30. 22:03 says food is delivered but didn’t receive food and taken money. This is very bad service. I would like me £23:30 back and some compensation to cover me for the inconvenience caused that quite frankly should not have happened.
William . 2023-09-17
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food was cold tasted wrong salad was with meat and tasted yuck the sauce was not real chilli and it was delved deliveroo made me sick put in bin never eat there again it been some time got this doner today /
Ad gIbbs . 2023-09-13
MORE AT Google
Had some lovely food from here recently. Order always arrives piping hot.
Caroline . 2023-09-09
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Ordered garlic bread and got cheesy one. My husband has an allergy to cheese so not great. Also shop explained very busy evening and loads if orders. So dinner was very late than time stated. But we like the food.
Teresia . 2023-08-24
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The sausages were burnt and chips horrible
Amanda . 2023-08-24
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Excellent service and thank you
nuno . 2023-08-19
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Thank you for the extra sausage 🙂 arrived quickly, hot and tasty
Simon . 2023-07-28
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Nice. Shame missing a drink tho :(
Charlotte . 2023-07-23
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Excellent delivery. And food to match, great friendly service
Carl . 2023-07-21
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Very tasty and hot when delivered
Teresia . 2023-07-20
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Food tasting and hot and well served from what I order 5 stars and that's why I am regular customer
nuno . 2023-06-10
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To be honest I just thought the quality of food was lacking. Very greasy and the chips and cheese were quite tasteless.
Connor . 2023-06-09
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Chips where soggy and cold burger was full of sauce when I didn’t want any
Kelsey . 2023-06-06
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Great food, really hot on arrival Delivery driver polite and friendly 5 Star
Nathan . 2023-06-03
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Food was terrible and really cold
Tyler . 2023-05-05
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Order was and food wasn't cooked properly
Tanya . 2023-05-01
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Amazing food and amazing service too, thankyou for a lovely dinner 😊
Mikala . 2023-04-30
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Fish and chips was hot . Too much chips for a small.
Jessie Whittred . 2023-04-08
MORE AT Google
Food arrived luke warm, garlic sauce for kebab was like water over some soggy salad and chewy chicken. Cheesy chips were cold.
Chloe . 2023-04-06
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Cold food. Delivered to wrong address.
adam . 2023-03-28
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Great tasting fish and chips, every bit was eaten.
Teresia . 2023-03-24
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Disappointed as the chips were nearly cold. But enjoyed the rest of our meal. Thank you
Teresia . 2023-03-16
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The chips were the best I've tasted in a long time, sausage was a bit soft but still nice. Best chips around thetford
Katrina Langston . 2023-02-27
MORE AT Google
Delicious food and great vale for money.
Teresia . 2023-02-17
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Food was not the best toppings on the pizza all over the box not really on the pizza onion rings where OK but limp not crispy as onionrings should be wrapped up with about ten chips that where old and dry that I didn't even ask for.
Allan . 2023-02-17
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Food never turned up no phone call and when I rang shop no answer
Michelle . 2023-02-17
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Great food, especially for the price, and deliveries are always early or on time. Top notch takeaway.
Dom . 2023-02-17
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Unfortunately this time as well as the last time the food is just not very nice the fries have at least been cooked a few times and don’t smell or look pleasant. After spending £7,30 for two portions of fries and collecting them so it’s expensive you expect to have nice food. Next time I think we will just go to McDonald’s for fries. It’s a shame because this chip shop used to be really nice.
th . 2023-01-26
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In one of the orders, there was a top blown can but unopened delivered with my meal. I drank it and it tasted like a drain pipe only to discover its months out of date it was a can of Pepsi max. I threw up my dinner after having a few mouthfuls. Please check your stock that its in date please I don't want anyone else to be delivered outdated products you may have.
Kam . 2023-01-21
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Order delayed by 15 mins, unfortunately, kebab was mostly cold and pizza was overcooked. Quite surprised as always liked this place.
adam . 2023-01-03
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ordered the fish cod large nice size very tasty
sam . 2022-12-27
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Lovely staff. Been here a lot and it's always good.
Bradley . 2022-12-25
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Not overly happy with what I received , sausage was burnt , pineapple fritter was soggy , burger had minimal lettuce and no mayo as asked , pie was u undercooked
David . 2022-12-13
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Fast friendly staff and when things go wrong ie. Missed items from delivery are fast to put it right
Shaun Purvis . 2022-12-01
MORE AT Google
Brought battered sausage and chips twice and fish cakes and the chips were undercooked with black bits all in them and the sausage was hardly battered and undercooked and it all stunk of fish which was off putting and I wouldn't even give that to a hungry dog. Over priced and undercooked, just walk past or go hungry!!
Gareth Ellis . 2022-11-29
MORE AT Google
Chips wasn’t that great Sausages not great O lion rings was over cooked Usually spot on
Thomas . 2022-11-28
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Always excellent quality food!! Plus consistently outstanding service :)
Melissa . 2022-11-24
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Ordered two large fries and one large normal chips and we received a very small normal chips, the fries were correct and nice though.
Nikki . 2022-11-24
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Great food, generous portions!
David . 2022-11-10
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Delicious pizza and delivery on time,the best in area👍
Paul . 2022-10-29
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Food was ok however one piece of our fish had blue colouring inside. To which we didn’t eat.
Emma . 2022-10-12
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Excellent service the kebab was delicious only could eat half of it will eat the rest later well worth the money.
Julie . 2022-10-07
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Best fish and chips I've had in Thetford will be ordering again thanks
Lorna . 2022-09-09
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Service was nice enough and could be collected on time but the food was naff. Sausages over cooked, chips was very bitty (small bits rather proper chips) and the pie was barely Luke warm. Afraid I won’t rush back.
Simon . 2022-08-29
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It was all excellent, my husband thinks there donner meat is the best !!
Sue . 2022-08-12
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Ordered a chicken kebab, it was awful the chicken had skin on it and there was no pita bread and the chicken tasted boiled
Viktorija Kuzule . 2022-08-12
MORE AT Google
Excellent service and food as always!! Thank you.
Melissa . 2022-08-07
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Every time I order food from this place they always forget my drinks every time if I paid for the food and drinks I want what I paid for
Connor . 2022-08-04
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Very satisfied, credit where credits due, good food and loads of it.
Gerry . 2022-07-23
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The food was horrible. Ordered a cheeseburger and got it with no lettuce/mayo. The burger’s size is the same as a kids burger. The vegetables in a kebab tasted unwashed and old and the meat tasted fishy. The pizza was alright, probably the most decent. Very disappointing
Isabelle . 2022-07-21
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Quick service, good price. Polite delivery driver. Food was lovely, fries weren’t great but overall good :)
Chloe . 2022-07-20
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Forgot my Dr Pepper. But still nice food.
David . 2022-07-17
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Cold, probably horse meat, disgusting
Josh Bland . 2022-07-14
MORE AT Google
Pizza was okay but it was burnt and the crusts were rock solid
Alysha . 2022-07-08
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Best take away we have had in a long time I ordered a medium cod and small chips and a pizza. The chips are THE BEST chip chop chips we have ever had , and my medium cod was huge. Pizza had proper chicken on it and was full of toppings , nothing was greasy at all Definitely be ordering again thank you
Yasmine . 2022-06-24
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The last 2 times ordering from here was amazing definitely better than what they used to be Their kebab used to be terrible and I remember them sending burnt pizza which was so burnt you could tell they didn't care so I hesitated ordering from them again and I know loads of people who won't even risk ordering from them again but I took the risk cos they were cheaper than the rest and I got to say the last 2 times if they keep it up they will be 1 of the best in Thetford just wish the people I've told would take the risk to but they still remember how they used to be and won't forget and take a chance with them but I'm glad I did nd now you have 1 customer back cos I will definitely be ordering again so just keep it up guys well done 👏
Damian . 2022-06-15
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Excellent customer service, food order always arrives hot and food quality is consistently good!! Thank you
Melissa . 2022-06-12
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very tasty and very friendly service
wojciech . 2022-05-31
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Great food with quick delivery. 👍🏻
Lloyd . 2022-05-25
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Wernt much kebab meat and the pizza didn't taste nice taste like it had garlic in it..very bland
Kim . 2022-05-11
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as always very good, piping hot, on time.
enid . 2022-05-10
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Was sent a Vegetarian pizza and not the Vegetarian Hot as ordered.
Joanna . 2022-05-02
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Food was undercooked. Chips were bland and tasteless. Savaloys were hard. Second time we ve had this problem . Won't be ordering again.
damien . 2022-04-30
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I ordered a combo meal with potato wedges which came with ordinary chips which were so dried out and tasteless and about 6 potato wedges, my 3 kids meals were ordered with fruit shoots and they sent cans of fizzy Fanta! The burger meal stated it comes with lettuce and Mayo and it came plain, very disappointed with the food tonight!
Jade . 2022-04-20
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Was best fish chips ever thankyou so much
Rosie . 2022-03-18
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the sea food pizza continues to come salty
Alexandra . 2022-03-10
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Lovely food and large portions
caroline . 2022-03-09
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Great, fresh food. Decent portions. First-time ordering... definitely ordering again!
Phil . 2022-02-25
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Fantastic fish & chips Beautiful people very satisfied on the food services and the service that I received and I rate this food to all the public.
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Wife just picked some chips on her way home, they were the worst chips I've ever eaten, mine went in the bin, were as if they were yesterday's reheated? Won't be going back
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Asked for a chicken kebab, told it would be 20 mins! So asked for a doner kebab, told it would be 15 mins to cook on the spit!!! Ended up with chicken & mushroom pie with chips, chips were not cooked long enough, full of grease and ended up being sick after eating the pie! Over priced, nothing available straight away, and food poisoning from the pie! 3 days to recover, but was told "We like to cook the food fresh"!!! Should of been fresh alright, fresh into the bin! Please AVOID, AVOID, AVOID!!!!!
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Fish and chips are great and tasty here! Friendly staff. Was quick and freshly made for my lunch break. Will be returning here again.
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This is the first time we have been to this restaurant and will definitely be going back. The food was amazing, freshly cooked and the staff really friendly and nice. If you want authentic Thai food, this is definitely the place.