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The best restaurants in Burstead Basildon East of England
22 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
49 Opinions in 1 websites
I played a game of bridge at the best bridge club in Essex, First Class Bridge Academy and wanted a quick sandwich before the game. Popped in here, basic cafe, nothing special, tbh looks like the factory pass from 'Dinner Ladies' I ordered an egg mayo sandwich and a diet coke £9 😯 yep, seriously £9, I actually queried the amount but I think the heat must have got to me because all I could come up with was 'blimey'. It was served with a dead lettuce and a slice of cucumber and what looked like leftover crisps, no napkin, no condiments and not on a silver platter, which was disappointing at that price ! Young mum's beware, bring your own picnic because the prices in this rip off joint will spoil an otherwise lovely day out.
15 Opinions in 1 websites
Was really looking forward to going out for lunch with my friends celebrating, ordered the bacon sand which came out unbelievably salty could not eat it, it didn’t state on the Menu if it was smoked or unsmoked, they didn’t even offer to take it back or a refund, rude manger made us pay full price when we didn’t even touch our food. Would not recommend
9 Opinions in 1 websites
We arrived at 3pm and were instantly informed that the tea room was closing at 4pm. We wondered if it was already closed as it was partly lit, with very dim lighting and we were informed that the heating had broken down, no apologies were given. The staff were extremely unfriendly and there was a distinct chill in the air not just from the lack of heating. The attitude of the staff was that they could not be bothered and customers were distinctly unwelcome as they were only interested in cleaning the tea room and tidying the tables. Whilst eating our scones that were delicious, staff were sweeping the floor around our feet as if they could not wait for us to leave so they could close up and leave. I bought a few products at the end of our tea and was overcharged by £18.00. When I queried the error I was told by three members of staff that the total charge was correct and when I insisted on seeing the manager he offered me £15-01 in cash even though I had originally paid by debit card. After further lengthy discussion and calculating I eventually received the correct amount of £18-00 in cash. We were extremely disappointed with the service and attitude of the staff, particularly the argument regarding the products purchased, where I was informed many times that I was in error. No apologies were forthcoming and I left the establishment with a nasty taste in my mouth that wasn't caused by the food I had consumed. The manager was less than helpful and when I contacted head office I was told that the errors and sub-standard service were due to staff shortages and inexperienced staff. We have visited many other branches of Wilkins tea rooms throughout Essex and found them all to be excellent with friendly and cheerful service and apologies for delays or when an item on the menu has been unavailable. I would avoid this particular branch like the plague.
12 Opinions in 1 websites
Don't bother on a Thursday night. "Quality Check" per the app took about 30/40mins for one pizza and some chicken dips. Delivery driver fine, suspect shop couldn't get it together on basic logistics. Pizza arrived congealed, cold (at best lukewarm) and every bit like it had endured at 30min+ "quality check". Yeurrgh repulsive, frankly.